In todays world, yesterdays methods just dont work. In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stressfree performance that he has introduced to tens of thousands of people across the country. Allens premise is simple: our productivity is directly proportional to our ability to relax. Only when our minds are clear and our thoughts are organized can we achieve effective productivity and unleash our creative potential. In Getting Things Done Allen shows how to:Apply the do it, delegate it, defer it, drop it rule to get your inbox to empty Reassess goals and stay focused in changing situations Plan projects as well as get them unstuck Overcome feelings of confusion, anxiety, and being overwhelmed Feel fine about what youre not doing From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
Praise for Getting Things Done "The Season's Best Reads for Work-Life Advice . my favorite on organizing your life: Getting Things Done . . . offers help build- ing the new mental skills needed in an age of multitasking and overload." —Sue Shellenbarger, The Wall Street Journal "I recently attended David's seminar on getting organized, and after seeing him in action I have hope . David Allen's seminar was an eye-opener." —Stewart Alsop, Fortune "Allen drops down from high-level philosophizing to the fine details of time management. Take a minute to check this one out." —Mark Henricks, Entrepreneur "David Allen's productivity principles are rooted in big ideas but they're also eminently practical." —Keith H. Hammonds, Fast Company "David Allen brings new clarity to the power of purpose, the essential nature of relaxation, and deceptively simple guidelines for getting things done. He employs extensive experience, per- sonal stories, and his own recipe for simplicity, speed, and fun." —Frances Hesselbein, chairman, board of governors, The Drucker Foundation "Anyone who reads this book can apply this knowledge and these skills in their lives for immediate results." —Stephen P. Magee, chaired professor of business and economics, University of Texas at Austin "A true skeptic of most management fixes, I have to say David's program is a winner!" —Joline Godfrey, CEO, Independent Means, Inc. and author of Our Wildest Dreams "Getting Things Done describes an incredibly practical process that can help busy people regain control of their lives. It can help you be more successful. Even more important, it can help you have a happier life!" —Marshall Goldsmith, coeditor, The Leader of the Future and Coaching for Leadership "WARNING: Reading Getting Things Done can be hazardous to your old habits of procrastination. David Allen's approach is refreshingly simple and intuitive. He provides the systems, tools, and tips to achieve profound results." —Carola Endicott, director, Quality Resources, New England Medical Center PENGUIN BOOKS GETTING THINGS DONE David Allen has been called one of the world's most influential thinkers on productivity and has been a keynote speaker and facilitator for such organizations as New York Life, the World Bank, the Ford Foundation, L.L. Bean, and the U.S. Navy, and he conducts workshops for individuals and organizations across the country. He is the president of The David Allen Company and has more than twenty years experience as a management consultant and executive coach. His work has been featured in Fast Company, Fortune, the Los Angeles Times, The New York Times, The Wall Street Journal, and many other publications. Getting Things Done has been published in twelve foreign countries. David Allen lives in Ojai, California. Getting Things Done The Art of Stress-Free Productivity David Allen PENGUIN BOOKS Published by the Penguin Group Penguin Group (USA) Inc., 375 Hudson Street, New York, New York 10014, U.S.A. Penguin Books Ltd, 80 Strand, London WC2R ORL, England Penguin Books Australia Ltd, 250 Camberwell Road, Camberwell, Victoria 3124, Australia Penguin Books Canada Ltd, 10 Alcorn Avenue, Toronto, Ontario, Canada M4V 3B2 Penguin Books India (P) Ltd, 11 Community Centre, Panchsheel Park, New Delhi - 110 017, India Penguin Books (N.Z.) Ltd, Cnr Rosedale and Airborne Roads, Albany, Auckland, New Zealand Penguin Books {South Africa) (Pty) Ltd, 24 Sturdee Avenue, Rosebank, Johannesburg 2196, South Africa Penguin Books Ltd, Registered Offices: 80 Strand, London WC2R ORL, England First published in the United States of America by Viking Penguin, a member of Penguin Putnam Inc. 2001 Published in Penguin Books 2003 5 7 9 10 8 6 Copyright © David Allen, 2001 All rights reserved THE LIBRARY OF CONGRESS HAS CATALOGED THE HARDCOVER EDITION AS FOLLOWS: Allen, David. Getting things done : the art of stress-free productivity / David Allen. p. cm. Includes index. ISBN 0-670-89924-0 (he.) ISBN 0 14 20.0028 0 (pbk.) 1. Time management. 2. Self-management (Psychology). I. Title. BF637.T5 A45 2001 646.7—dc21 00-043757 Printed in the United States of America Set in Adobe Caslon Designed by Sara E. Stemen Except in the United States of America, this book is sold subject to the condition that it shall not, by way of trade or otherwise, be lent, re-sold, hired out, or otherwise circulated without the publisher's prior consent in any form of binding or cover other than that in which it is published and without a similar condition including this condition being imposed on the subsequent purchaser. For Kathryn, my extraordinary partner in life and work viii ACKNOWLEDGMENTS Finally, deepest thanks go to my spiritual coach, J-R, for being such an awesome guide and consistent reminder of my real priorities; and to my incredible wife, Kathryn, for her trust, love, hard work, and the beauty she has brought into my life. Contents Acknowledgments vii Welcome to Getting Things Done xi Part 1: The Art of Getting Things Done 1 Chapter 1 A New Practice for a New Reality 3 Chapter 2 Getting Control of Your Life: The Five Stages of Mastering Workflow 24 Chapter 3 Getting Projects Creatively Under Way: The Five Phases of Project Planning 54 Part 2: Practicing Stress-Free Productivity 83 Chapter 4 Getting Started: Setting Up the Time, Space, and Tools 85 Chapter 5 Collection: Corralling Your "Stuff" 104 Chapter 6 Processing: Getting "In" to Empty 119 Chapter 7 Organizing: Setting Up the Right Buckets 138 ix X CONTENTS Chapter 8 Reviewing: Keeping Your System Functional 181 Chapter 9 Doing: Making the Best Action Choices 191 Chapter 10 Getting Projects Under Control 211 Part 3: The Power of the Key Principles 223 Chapter 11 The Power of the Collection Habit 225 Chapter 12 The Power of the Next-Action Decision 236 Chapter 13 The Power of Outcome Focusing 249 Conclusion 257 Index 261 Welcome to Getting Things Done WELCOME TO A gold mine of insights into strategies for how to have more energy, be more relaxed, and get a lot more accomplished with much less effort. If you're like me, you like getting things done and doing them well, and yet you also want to savor life in ways that seem increasingly elusive if not downright impossible if you're working too hard. This doesn't have to be an either-or proposition. It is possible to be effectively doing while you are delightfully being, in your ordinary workaday world. I think efficiency is a good thing. Maybe what you're doing is important, interesting, or useful; or maybe it isn't but it has to be done anyway. In the first case you want to get as much return as you can on your investment of time and energy. In the second, you want to get on to other things as fast as you can, without any nagging loose ends. And whatever you're doing, you'd probably like to be more relaxed, confident that whatever you're doing at the moment is just what you need to be doing—that having a beer with your staff after hours, gazing at your sleeping child in his or her crib at midnight, answering the e-mail in front of you, or spending a few informal minutes with the potential new client after the meeting is exactly what you ought to be doing, as you're doing it. Teaching you how to be maximally efficient and relaxed, whenever you need or want to be, was my main purpose in writing this book. xi The art of resting the mind and the power of dismissing from it all care and worry is probably one of the secrets of our great men. —Captain]. A. [...]... thousands of professionals, I have found that lack of time is not the major issue for them (though they themselves may think it is); the real problem is a lack of clarity and definition about what a project Things rarely get really is, and what the associated next-action steps stuck because of required are Clarifying things on the front end, lack of time They get when they first appear on the radar, rather... trying to get organized by rearranging incomplete lists of 17 THE ART OF GETTING THINGS DONE I PART ONE unclear things; they haven't yet realized how much and what they need to organize in order to get the real payoff They need to gather everything that requires thinking about and then do that thinking if their organizational efforts are to be successful The Process: Managing Action You can train yourself,... because the the back end, after trouble has developed, allows doing of them has not been defined people to reap the benefits of managing action The Value of a Bottom-Up Approach I have discovered over the years the practical value of working on personal productivity improvement from the bottom up, starting with the most mundane, ground-floor level of current activity and commitments Intellectually, the. .. have more such experiences? And if you get seriously far out of that the opportunity state—and start to feel out of control, stressed before us — out, unfocused, bored, and stuck—do you have the Mark ability to get yourself back into it? That's where the 11 THE ART OF GETTING THINGS DONE I PART ONE methodology of Getting Things Done will have the greatest impact on your life, by showing you how to get... e-mails still not dealt with Many of these businesspeople are successful because the crises they solve and the opportunities they take advantage of are bigger than the problems they allow and create in their own offices and briefcases But given the pace of business and life today, the equation is in question On the one hand, we need proven tools that can help people focus their energies strategically and... version of this mental stress state so consistently, for so long, that they don't even know they're in it Like gravity, it's ever-present—so much so that those who experience it usually aren't even aware of the pressure The only time most of them will realize how much tension they've been under is when they get rid of it and notice how different they feel Can you get rid of that kind of stress? You bet The. .. timely, and then presenting the basic methodologies themselves in their most condensed and xiii WELCOME TO GETTING THINGS DONE basic form Part 2 shows you how to implement the system It's your personal coaching, step by step, on the nitty-gritty application of the models Part 3 goes even deeper, describing the subtler and more profound results you can expect when you incorporate the methodologies and models... the essay you're make that happen writing? How motivating the staff meeting? How functional the reorganization? And a last question: How much available data could be relevant to doing those projects "better"? The answer is, an infinite amount, easily accessible, or at least potentially so, through the Web On another front, the lack of edges can create more work 5 THE ART OF GETTING THINGS DONE I PART... and get meaningful things done with minimal effort, 9 THE ART OF GETTING THINGS DONE I PART ONE Life is denied by lack of attention, whether it be to cleaning windows or trying to write a masterpiece — Nadia Boulanger Your ability to generate power is directly proportional to your ability to relax across the whole spectrum of your life and work You can experience what the martial artists call a "mind... essence of this dynamic art of workflow management and personal productivity into a linear format I've tried to organize it in such a way as to give you both the inspiring bigpicture view and a taste of immediate results as you go along The book is divided into three parts Part 1 describes the whole game, providing a brief overview of the system and an explanation of why it's unique and timely, and then . fire-fighting (the so- called urgent and crisis demands of any given workday) and an antidote for the imbalance many people bring upon themselves." Getting Things Done part The Art of Getting Things. Control 211 Part 3: The Power of the Key Principles 223 Chapter 11 The Power of the Collection Habit 225 Chapter 12 The Power of the Next-Action Decision 236 Chapter 13 The Power of Outcome Focusing. reserved THE LIBRARY OF CONGRESS HAS CATALOGED THE HARDCOVER EDITION AS FOLLOWS: Allen, David. Getting things done : the art of stress-free productivity / David Allen. p. cm. Includes index. ISBN 0-6 7 0-8 992 4-0