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[...]... performance and stress management, and vision and creativity This book is comprehensive in its coverage of all the elements of leadership and people management that professionals now need to be aware of This includes traditional topics, such as employee motivation and performance, communication skills and leading and managing change, as well as more modern issues, such as business ethics in a global economy and. .. roles and responsibilities of leaders and managers, and how organizational contexts can influence leadership styles To show how followers shape and influence the performance of their leaders and managers To show where our beliefs about leadership come from and how these influence the way we lead and manage other people To look at the roles that coaching and mentoring now play in leadership and people. .. ideas and new information to sink in, because some preconceived notions and common-sense assumptions about leading and managing people in organizations are questioned and challenged in this book Make a conscious effort to ‘bridge’ the materials that we will cover together with your work situation, and think about how you can apply what you learn in the future Be open and receptive to new ideas and concepts,... described, understood and utilized by people for millennia, in many different cultures and civilizations And, as we will see later, many of the insights into leadership and people management contained in this book have been known and used by our ancestors for thousands of years This is because most of the qualities, skills and competencies we associate with present-day leadership and management, such... be involved with hundreds of able, motivated and creative MBA and Executive MBA students in the UK, Australia and Singapore The contents of this book have been influenced by their anecdotes and stories about the leaders and managers they have worked under, as well as their personal experiences of leading and managing others All the materials, exercises and self-evaluation exercises contained in this... leadership competencies and people management skills that we can all learn to develop and improve throughout our working lives, given self-belief, time and commitment To this end, the book will systematically review the attributes, skills, qualities and competencies that are most often associated with successful leadership and people management, and how these can be developed and enhanced These include... basis, where you simply dip into it and have a look at areas of interest, or review topics that you would like to discover more about The second and more rigorous method is to start and maintain a personal diary In this, you can reflect on your understanding and practice of leadership and people management, and compare what you PREFACE xix do now with the many insights and suggestions contained in this... leadership and people management practices that no longer work effectively You will be able to evaluate what does and does not work for you at present, and decide which new skills you may need to acquire to enable you to become an even more effective and successful leader/manager in the future This book also contains hundreds of suggestions and opinions, from business and political leaders, consultants and. .. journals, newspapers and websites What appears here represents a distillation of the best practical ideas about leadership and people management of recent times, condensed into a form that busy managers and professionals can assimilate and make immediate use of at work, in large, medium-sized or small organizations, and in the public or private sector Fourth, the book demystifies leadership and people management... over a thousand of these men and women and many other groups of professionals and managers, so their contribution to this has been significant I’ve also had a number of high-profile guest speakers on MBA programmes in recent years They too have shaped my understanding of what successful leadership and people management is really all about I’d like to thank both groups for their influence and inputs . capital 396 11 Leadership and people management in high-tech, networked and virtual organizations 429 12 Leadership and business ethics 487 Conclusion: leading and managing people at work 536 Appendix. leaders 224 7 Managing power, politics and conflict 276 8 Leading organizational and cultural change 298 9 Innovation and organizational learning 347 10 Managing employee knowledge and intellectual. leadership and people management 1 2 Personal performance and stress management 57 3 Communication at work 92 4 Employee motivation, empowerment and performance 160 5 Leading and managing teams