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BYOD devices A deployment guide for education January 2014 Table of contents 2 Devices for BYOD 3 Smartphones 3 App-based devices 4 Laptop client computers 4 Tablet PCs with pens 6 Choosing a BYOD model 6 School-denedsingle-platformlaptop 7 School-denedsingle-platformlaptopplusanotherdevice 8 School-denedmultiplatformlaptop 8 Studentchoiceoflaptoportablet 9 BringwhateverdeviceconnectstotheInternet 10 Building a secure BYOD environment 11 Building a supportable BYOD environment 11 Technicalsupportfordevices 11 Maintenanceofdevices 11 Softwarelicensing 12 Security 12 School policy, parental consent, and BYOD 12 Devicelifecycleandwarranties 13 Preparing the infrastructure 13 Network and security considerations 14 File considerations 14 Print considerations 15 Softwareconsiderations 16 Collaboration considerations 16 Communicatingconsiderations 18 Conclusion 1BYOD DEVICES BYOD devices A deployment guide for education Bring Your Own Device (BYOD) models are becoming increasingly popular in schools. The strategy enables students to use their own computers or other devices as part of the educational experience to perform research, complete homework, and involve themselves in classroom activities. The tightening of school budgets and the consumerization of technology make the BYOD model attractive: With tools such as SkyDrive and Microsoft Ofce365,BYODbecomeseveneasier. Today’sstudentsaredigitalnatives,andtheyregularlyusemultiple devices.WithaBYODsupplementalmodel,studentsmightbe assignedalaptopfromtheschoolwhileusingtheirowndevice,as needed.ButBYODisnotappropriateinallcases.Legalstipulations maypreventschoolsfromrequiringthatstudentsusetheirown devices—forexample,determiningliabilityintheeventadeviceis damagedwhileinuseinaclass.Incaseswheresuchissuesmayexist, schools must plan to provide students with devices where necessary or use an alternative model. Also, teachers need to adapt their curriculatoaBYODdeploymentandmustbecarefultouselearning toolsfunctionalonalldevicesintheclassroom. ThisguideprovidesinformationaboutBYODforeducation,including devicetypes,BYODdeploymentmodels,andinfrastructure-related considerationsforBYODdeployments. CASE STUDY Miami-Dade County Public Schools case study: School District Uses Technology to Promote Efciencies and Improve Education at http://www.microsoft. com/casestudies/ Microsoft-Enterprise- CAL-Suite/Miami-Dade- County-Public-Schools/ School-District-Uses- Technology-to-Promote- Efciencies-and-Improve- Education/710000001252 2BYOD DEVICES Devices for BYOD TherearefourprimarytypesofBYODdevices: • Smartphones • App-based devices • Laptop client computers • Tablet PCs with pens Eachdevicetypehasitsownstrengthsandweaknessesinaneducationalsetting.Forexample, certain devices center on consumption rather than creation—a limitation that can be a hindrance foracurriculumthatrequirescontentcreation. Table 1 compares the devices involved in BYOD deployments. TABLE 1 BYOD Devices Smartphone app-baSed device Laptop cLient computer tabLet pc with pen Internet access Yes Yes Yes Yes Audio-video capture Most Most Yes Yes Keyboard Small Medium Full Full Note-taking Very limited Yes Yes Yes Video conferencing Yes Yes Yes Yes IT manageability Some Some Yes Yes Educational applications Limitedfor classroomsetting Limitedfor classroomsetting Yes Yes 3BYOD DEVICES Smartphones SmartphoneshavealimitedroleinaBYODscenario.Theymightenablestudentstorecordclasses orpresentationsforlaterplaybackorcollaborateonassignmentsanduseeducation-relatedapps, buttheirsmallscreensizemakesin-depthresearchorhomeworkdifcult. Strengths: • Internetbrowsing • Lightweight • Camera/video capabilities Weaknesses: • Small screen size • Studentsmayusethemfortextingorvoice calls • Potentialliabilityforusageandloss • ManagementandcontrolforITtypically requiresMicrosoftExchangeServeror WindowsIntune • Limited ability to run some common educational apps App-based devices App-baseddevices,suchasWindowsRTdevicesoranAppleiPad,havegreaterpotentialthan smartphonesforenhancingthelearningexperienceandforuseinaBYODscenario.Thesedevices havealargerkeyboardfornotetaking,alargerscreenforresearch,andthepotentialforcontent creationandcollaboration.Mostapp-baseddevicesalsoallowuserstoaddanexternalkeyboard. Strengths: • Largerscreenthanasmartphone • Content-creation potential • Lightweightandportable Weaknesses: • May not have the ability to run all educationalapplicationsneededfora givencurriculum • Digitalkeyboardcanbeerror-proneand cramped(thoughexternalkeyboardsare available) • LimitedmanagementandcontrolforIT, althoughExchangeServerandWindows Intuneprovidesomemanagement capabilities 4BYOD DEVICES Laptop client computers Laptopsenableafullcomputingexperience.Theyprovidetheabilitytorunalleducational applications,haveafullkeyboard,andpromotecollaboration. Strengths: • Full screen and keyboard enable content creation and research • Internetbrowsingcapabilities • Resourcessuchasmemory,processing power,andUSBportsforrunning specialized educational applications • MosteducationalappsareavailableforPCs • ITcanmanagethelaptopsrunning Windows editions that support it Weaknesses: • Not as portable as a tablet • Inconsistentcongurationscanleadto usageproblemsforstudents • Computermaynotbeprotectedagainst viruses and malware • Powerandbatterylifemaybeissuesifthe laptopisusedthroughouttheday Tablet PCs with pens AtabletPCoffersthetabletexperiencewiththeadvantagesofalaptop.UsingatabletPCwitha penprovidesthebestofbothworlds—thepowerofalaptopintheformfactorofatablet. Strengths: • Resourcesforrunningeducational applications • Internetbrowsingcapabilities • Tabletexperiencewhenneeded,laptop experiencewhenneeded • ITcanmanagethedevicesrunning Windows editions that support it Weaknesses: • Most tablet PCs are not as portable as a true tablet • Inconsistentcongurationscanleadto usageproblemsforstudents • Devicemaynotbeprotectedagainst viruses and malware • Powerandbatterylifemaybeissuesifthe tabletisusedthroughouttheday 5BYOD DEVICES Additional resources: • Bring Your Own Device To School at http://www.microsoft.com/education/en-au/Documents/ Downloads/WindowsintheClassroom/Bringyourowndevicetoschool-briengpaperK-12. pdf • “EmbraceBringYourOwnDevicescenarios”(Windows8EnterpriseBYOD)athttp://www. microsoft.com/en-us/windows/enterprise/scenarios/BYOD.aspx 6BYOD DEVICES Choosing a BYOD model SeveralmodelsexistforBYODimplementations,fromschool-denedBYODtoopenBYOD implementations.TheoverallgoalwithaBYODdeploymentistoprovideaccesstothelearning environment24hoursperday.ThissectionlooksatthedifferentmodelsavailableforBYODinan educational environment. Table 2 discusses the models and related considerations. TABLE 2 ConsiderationsforBYODModels SchooL-defined Laptop SchooL-defined Laptop pLuS another device SchooL-defined muLtipLatform Laptop Student choice of L aptop or tabLet bring whatever device connectS to the internet Cost School or parent School or parentfor laptop, parent fordevice School or parent Parent Parent Management School Schoolfor laptop, parent/ studentfor device School Parent Parent Capabilities Full capabilities Full capabilities forlaptop, device used as a companion Full capabilities Some capabilities Limited Support School Schoolfor laptop, parent/ studentfor device School Parent/student Parent/student Application availability All Allforlaptop, device used as a companion All Some Few School-denedsingle-platformlaptop Inthisscenario—themostpopularforBYODdeployments—theschoolworkswithmanufacturers todenethelaptoporsimilardevice,suchasSurfaceProrunningWindows8.1forstudent use.TheschoolfrequentlyworksdirectlywiththePCmakerordistributortodeneasingle manufacturerandmodelforthedeployment.Withthismodel,purchaseofthedevicecanbethe responsibilityoftheschool,theparent,orboth.Additionalpaymentoptionsareavailableifthe 7BYOD DEVICES schoolpurchaseslaptopsinbulk.Forexample,schoolscouldleasethelaptopstoparents.Also, educationaldiscountsmightbeavailablefordevicesandsoftwarethroughtheschool. Benets • All computers in the classroom have the same capabilities, and teachers can build curricula around the capabilities. • ITcanuseprocessesandtoolslikelyalready inplacetomanagethelaptops. • Volumepurchasinglowerscosts. • Support costs are lower, because all laptops are the same. • Fullyfunctionallaptopsmakearangeof learningactivitiesavailable. Considerations • Thecostofthelaptopcanbeahindrance forschoolsorparents,soco-contributions between parents and the school must be dened. • Ownershipofthelaptopbothduring useandafteritslifecyclemustbeclearly dened. • Supportstructuresforthelaptopmustbe dened,whetherthroughtheschool,the manufacturer,orboth. School-denedsingle-platformlaptopplusanotherdevice Inthisscenario,theschoolprovidesalaptopforstudentuse,asitwouldwiththeschool-dened single-platformlaptopmodel.However,thestudentisalsoallowedtobringanotherdevice,such asasmartphoneortablet.Aswiththeschool-denedsingle-platformlaptopmodel,thecost ofthelaptopisbornebytheschool,parents,orboth.Thesupplementarydeviceispaidforand supported by the parent or student. Benets • ITcanchoosewhethertomanagelicensing forstudent-owneddevices. • Themodelenhanceslearningbyallowing exibilityandpersonalchoiceinthe learningexperience. • Allowinganadditionaldevicein schoolenablestheschooltodenethe appropriateuseofsuchdevicesratherthan useoftheadditionaldevicebeingoutside ofschoolpolicy. Considerations • The additional device could be a distraction ifnotusedproperly. • ThepossibilityexistsforunlteredInternet accessthrougha3Gor4Gdevice. • The parent or student must provide supportfordevices. [...]... BYOD, chances are that Internet usage will increase IT must ensure that there is sufficient bandwidth on the network and that network switches and related equipment have the capacity for the additional utilization • Network separation IT must configure the appropriate protocols and services for BYOD communication For example, a deployment may have a separate wireless network that’s allowed to access... Store Apps can be installed from the Windows Store where appropriate for the BYOD deployment • Educational licensing programs Many software vendors offer educational discounts or volume-licensed educational pricing This model may be applicable to a BYOD deployment • Remote access A technology like RemoteApp can provide remote access to applications, alleviating the need for each device to have a copy... BYOD deployments place at least some of the responsibility for maintenance on IT to prevent students from being without their device for an extended period if it needs to be sent to the manufacturer for repairs Alternately, loaner devices can be made available to lessen the impact of hardware-related problems Software licensing Schools should ensure that software required for education is available for. .. extended warranties and insurance are required Many manufacturers have limited warranties that don’t cover the full lifecycle of the device Repairs for out-of-warranty devices can be costly regardless of who bears the responsibility for that cost Therefore, extended warranties and device insurance can help to mitigate these costs and should be considered in a BYOD deployment Additional resources: • “Managing... which may be a limiting factor Benefits • Students get the power of tablets and laptops in the classroom • Teachers have greater flexibility in learning activities Considerations • Although tablets and laptops are more flexible than smartphones, not all devices have the same capabilities • IT incurs additional costs by providing support • Volume discounts may not exist • Not all educational applications... External storage Another option is to copy the files to an external location, such as SkyDrive or a USB drive The files can then be opened and printed on a computer with printing capabilities • Apple AirPrint AirPrint is an option for Apple iOS devices The printer must have AirPrint capabilities, or an AirPrint server must be available for the BYOD devices • Email printing Many devices support an email-to-print... BYOD deployment Applications may be licensed differently or not available at all depending on the BYOD model chosen Specialized software such as that for mathematics or advanced research can be cost prohibitive and is typically less expensive when licensed by the school Other discounts may be available through educational licensing programs Certain BYOD models will enable VDI, Windows To Go, and other... crossdevice and cross-platform means of accessing files With WebDAV and the appropriate access, students can access their files from anywhere with an Internet connection • Server Message Block (SMB) SMB shared folders are another option SMB can be deployed through existing infrastructure and provides a familiar access method for files Print considerations Access to printers is another task for BYOD deployments... is a good place to communicate full policies, including frequently asked questions and ways to obtain support • Email Many schools use email to communicate with parents Where appropriate, email can be used to link to more detailed information on the website • Press release Distributing a press release to local media helps to increase awareness of an upcoming BYOD deployment With the increased awareness,... infrastructure The overall goal is to ensure that these questions are answered prior to deployment to help make the deployment successful School policy, parental consent, and BYOD With a BYOD deployment, the school must have a clear policy on personal use of the device, both on campus and off campus, that includes software installation, website access, and other uses Related to this policy, parental . Internetbrowsingcapabilities • Resourcessuchasmemory,processing power,andUSBports for running specialized educational applications • Mosteducationalappsareavailable for PCs • ITcanmanagethelaptopsrunning Windows. Lightweightandportable Weaknesses: • May not have the ability to run all educationalapplicationsneeded for a givencurriculum • Digitalkeyboardcanbeerror-proneand cramped(thoughexternalkeyboardsare available) •. devices App-baseddevices,suchasWindowsRTdevicesoranAppleiPad,havegreaterpotentialthan smartphones for enhancingthelearningexperienceand for usein a BYODscenario.Thesedevices have a largerkeyboard for notetaking, a largerscreen for research,andthepotential for content creationandcollaboration.Mostapp-baseddevicesalsoallowuserstoaddanexternalkeyboard. Strengths: •