I. INFORMATION ABOUT GOLDEN KEY HOTEL 1. General information Golden Key hotel Hanoi is located in the center of HaNoi capital, next to station, Old Quarter HaNoi, commercial center museum and shopping. 65C, Quan Su, Hoan Kiem, HaNoi. Golden Key hotel of trading company and tourist T.Q.B one of the three star, good decorate, large lobby with 43 standard room, modem facilities, enthusiastic staff and they are always customer satisfaction. Golden Key hotel has just been split from The Guest House General Confederation and target is internal customer
"THÊM CHỦ ĐỀ" Hanoi Open University Faculty Of Tourisms HOUSEKEEPING MANAGNMENT Golden Key Hotel Lecturer: VU THI KIM OANH Students 1. Phạm Thị Thắm 2. Phạm Thị Thiết 3. Lê Thị Ngân 4. Nguyễn Thị Tuyết 5. Nguyễn Thị Duyên 6. Phạm Thị Vinh 7. Nguyễn T. Tố Uyên 8. Nghiêm Thị Linh 9. Ngô T. Ngọc Ánh 10. Nguyễn Thị Thắm Golden Key hotel 1 Housekeeping department 2 P Practice 3 CONTENT I. Golden Key Hotel 1. General about hotel Located: 65 C Quan Su, Hoan Kiem, Ha Noi. 3 stars hotel Just split from The Guest House Confederation Was established in 1997. 1. General about hotel Good decorate Large lobby 44 standard room Modem facilities Enthusiastic staff 2. Diagram organization structure I I . H o u s e k e e p i n g D e p a r t m e n t 1. Organization chart of housekeeping department R o o m at t e n d a n t of f ic e h ou rs S u p e r v is o r R o o m a tt e n d a n t A M P u b l ic A t te n d a n t O f f ic e h o u r s R o o m A t te n d a n t P M 2. Number staffs of housekeeping 2.1 Number of staffs 5 s t a f f s [...]... Everyday 4 Door system, pictures Everyday 5 Logo 1/week 6 Wall, glass Everyday 7 Souvenir area 2/month 8 Bonsai basins Everyday 9 Fire sprinklers extinguisher, switch, 2/month 7 Laundry service Golden Key Hotel Not large Restrictions on the number of employees Haven’t laundry department Service providers Trang An Trang An company Address: 06-9B Industry Zone Hoang Mai District, Ha Noi ... hours) 4 day off/ a staff/ 1 month Calculation: Number of staffs needed: 44: 14= 3,14 (staffs) 3 Table job descriptions for each position in the housekeeping department 4 Calendar of employees working chamber parts Time Quantity Public staff 6 am-6 pm 1 Housekeeping staffs 6 am - 2 pm 1 2 pm - 10 pm 1 10 pm - 6 am 1 6 am - 6 pm 1 Supervisor 5 Productivity & Salary • Total time for 1 shift: 8 hours... between 3 suppliers Hanvico Harmony Phuc Hoa Higher price The product Rick of products More diverse price equal to the products More reasonable market price, Serves other suitable for hotels prices product: hotel Product diversity, amenities, meeting, Various richness and conference… quality materials You should choose Harmony!!! 4 Cost, store and inventory ... Coaster 12 The chemicals used in the chamber parts FUR NI T ADVANCE + MP URE WAX SHIFT & WASHING HAND SAFE & CLEAN WINDOW CLEAN 13 Flower and bonsai 14 Flooring III P rac tic e 1 Primary lion provider of hotel • Name of company: HanViet limited liability company • Trading name : HANVICO., LTD • Slogan: HANVICO- warm as the womb • Address: Km 14- Highway 1A- Thanh Tri- Hanoi • Phone number : 0438617978 . Nguyễn Thị Thắm Golden Key hotel 1 Housekeeping department 2 P Practice 3 CONTENT I. Golden Key Hotel 1. General about hotel Located: 65 C Quan Su, Hoan Kiem, Ha Noi. 3 stars hotel Just split. "THÊM CHỦ ĐỀ" Hanoi Open University Faculty Of Tourisms HOUSEKEEPING MANAGNMENT Golden Key Hotel Lecturer: VU THI KIM OANH Students 1. Phạm Thị Thắm 2. Phạm Thị Thiết 3. Lê Thị Ngân 4 Bonsai basins Everyday 9. Fire extinguisher, switch, sprinklers 2/month 7. Laundry service Golden Key Hotel Not large Restrictions on the number of employees Haven’t laundry department Service