configuring symantec antivirus corporate edition phần 10 pot

650 Appendix A • Norton AntiVirus 2003 and 2003 Professional Edition 7. If you wish, click the Browse button and take the necessary steps to enter an appropriate destination folder. Most people simply accept the default settings, which is what we will do in this particular example. Accept the default and click Next. 8. You will be informed that the setup program is ready to install the appli- cation, as shown in Figure A.5. 9. Click Next to install NAV 2003.You will see the setup application go through the necessary steps as it initializes the system, creates directories, installs the files and updates the Registry. When the installation is nearly complete, you will be allowed to view the Readme document, which www.syngress.com Figure A.4 The Destination Folder Window Figure A.5 The Ready to Install the Application Screen 245_Symantec_Appendix.qxd 5/8/03 4:48 PM Page 650 Norton AntiVirus 2003 and 2003 Professional Edition • Appendix A 651 contains configuration tips and information about NAV 2003 that was learned too late for inclusion in the standard NAV 2003 help files. Scan through this file, and then click Next. 10. You will see the screen shown in Figure A.6, indicating that the actual NAV 2003 files have been installed. You have now taken the initial steps to install NAV 2003. However, you are not finished.You will now need to register, as well as conduct an initial configu- ration of NAV 2003 and then scan your system. Once you click Finish, you will see the Norton AntiVirus Information Wizard screen, shown in Figure A.7. www.syngress.com Figure A.6 The Finish Screen Figure A.7 The AntiVirus Information Wizard 245_Symantec_Appendix.qxd 5/8/03 4:48 PM Page 651 652 Appendix A • Norton AntiVirus 2003 and 2003 Professional Edition First-Time Use You are now ready to configure NAV 2003 for first-time use.To do this, register the product, configure LiveUpdate, then conduct an initial scan.Take the fol- lowing steps to configure NAV 2003 for first-time use: 1. Once the Norton AntiVirus Information wizard appears, click Next. You will be asked to register. If necessary, select the appropriate country for your registration, and then click Next. 2. You will be asked if you wish Symantec to communicate with you.Take the appropriate steps to determine what information Symantec can send you. People rarely want such information, so you may wish to deselect all of the options. Click Next. 3. You will be asked to take a short survey. If you want to skip the survey, simply click Next. Otherwise, take the survey, which is composed of nine questions. After clicking Next, the screen shown in Figure A.8 appears. 4. If you require custom settings (perhaps you need to select a modem or a proxy server), click the Settings dialog box and take the necessary steps to configure your system. 5. In this particular instance, the system is already configured (it is directly connected to a network with Internet access), so simply click Next.A screen appears indicating you have registered your system. www.syngress.com Figure A.8 The Registration Window 245_Symantec_Appendix.qxd 5/8/03 4:48 PM Page 652 Norton AntiVirus 2003 and 2003 Professional Edition • Appendix A 653 6. Click Next.You will be asked if you wish to use Norton AntiVirus 2003’s Rapid Registration, or if you wish to use the standard step-by- step wizard. Select the step-by-step wizard, and then press Finish.The Subscription Service window appears, shown in Figure A.9. 7. Figure A.9 tells you how long you will have access to complementary virus definitions. By default, you will be given just over a year (396 days).You can, if you wish, purchase a renewal at that time. Click Next. The Post Install Tasks window appears, as shown in Figure A.10. 8. In this window, you will be able to determine exactly what NAV 2003 will do after it is installed.The options include: www.syngress.com Figure A.9 The Subscription Service Window Figure A.10 The Post Install Tasks Window 245_Symantec_Appendix.qxd 5/8/03 4:48 PM Page 653 654 Appendix A • Norton AntiVirus 2003 and 2003 Professional Edition ■ Run LiveUpdate Allows NAV 2003 to receive new binaries and virus definition files via Symantec’s LiveUpdate feature.This is a valuable option, and should be selected unless you have a security policy and/or firewall that specifically forbids it. ■ Scan for viruses Informs NAV 2003 to conduct regular scans for viruses, and remain active in the taskbar. ■ Schedule weekly scans of local hard drives This option has the configuration program provide you with configuration screens that allow you to determine exactly when NAV 2003 will run. 9. Leave all three of the options selected, then click Next. NAV 2003 will then provide a summary of your configuration, as shown in Figure A.11. 10. Click Finish.The LiveUpdate screen appears, as shown in Figure A.12. This screen allows you to begin obtaining the list of updates. www.syngress.com Figure A.11 The NAV 2003 Summary Window Figure A.12 The LiveUpdate Screen 245_Symantec_Appendix.qxd 5/8/03 4:48 PM Page 654 Norton AntiVirus 2003 and 2003 Professional Edition • Appendix A 655 11. Click Next to obtain new virus definitions. After some time, a network connection will be made, and you will be presented with a screen informing you of the needed updates for your product. See Figure A.13. 12. Click Next to download and install them. 13. After a few moments, you will be informed that the LiveUpdate process is complete. Any changes made will be displayed in a screen similar to Figure A.14. 14. Click Finish. 15. Now that NAV 2003 contains the most recent updates, it will conduct a thorough scan of your system. Wait until this scan is finished. As you wait, a screen will appear like that shown in Figure A.15. www.syngress.com Figure A.13 The LiveUpdate Results Screen Figure A.14 The NAV 2003 LiveUpdate Summary Screen 245_Symantec_Appendix.qxd 5/8/03 4:48 PM Page 655 656 Appendix A • Norton AntiVirus 2003 and 2003 Professional Edition 16. This scan may take some time, depending upon the size of your hard drive and the speed of your system’s CPU. When the scan is finished, you will see a screen similar to that shown in Figure A.16. 17. Click the Finished button, and a NAV 2003 System Status screen appears.This screen, shown in Figure A.17, calls all needed items to your attention. www.syngress.com Figure A.15 NAV 2003 Scan Progress Figure A.16 A Completed Scan Screen from NAV 2003 Figure A.17 The NAV 2003 System Status Screen 245_Symantec_Appendix.qxd 5/8/03 4:48 PM Page 656 Norton AntiVirus 2003 and 2003 Professional Edition • Appendix A 657 18. If you have not conducted a full system scan, you will see a red “Not Completed” next to the Full System Scan hyperlink. When finished, close the main window. NAV 2003 will minimize to an icon in your taskbar. Anything marked in red requires your immediate attention. Close this window. NAV 2003 will still run, and will be available in the taskbar.You will be able to see the NAV 2003 icon. If you are using a default installation of Windows XP Professional, you may have to click a side arrow in order to see this icon. Once you have completed the preceding steps, you will have successfully installed NAV 2003. Troubleshooting the Installation If you experience installation problems, do the following: 1. Find the MSI log file and prepare to send it in to Symantec. Do this by going to Start | Run, then entering the following command: %windir%\temp.This command will launch Windows Explorer, showing the Windows temporary directory.The % signs tell Windows to open the system root directory, which is often /WINNT, but can be any directory if you have made a custom installation. 2. Once you see this directory, search for the nav.log file. If you have not configured your system to show file extensions, you will only see a file (or an icon for a text file) called NAV. 3. Copy this file to your desktop and prepare to read its contents to Symantec supportover the phone, or to e-mail the file to them. Also, the Registry can be restored from the backup you (hopefully) created earlier.This way, you can then start from scratch. Configuring NAV 2003 LiveUpdate First, let’s take a look at how to configure LiveUpdate. NAV 2003 supports Automatic LiveUpdate, which is where LiveUpdate runs if it senses that it is con- nected to the Internet. LiveUpdate is not activated by default when you install NAV 2003.To configure Automatic LiveUpdate, maximize NAV 2003 by double-clicking its icon in the taskbar, or by opening it from the Start menu (for www.syngress.com 245_Symantec_Appendix.qxd 5/8/03 4:48 PM Page 657 658 Appendix A • Norton AntiVirus 2003 and 2003 Professional Edition example, Start | All Programs | Norton Antivirus | Norton AntiVirus 2003 in Windows XP Professional). Next, click the Options hyperlink in the NAV 2003 main window, then select LiveUpdate.You will see the menu shown in Figure A.18. This window allows you to configure certain features of LiveUpdate, including: ■ Automatic LiveUpdate ■ Automatically applying updates so you do not have to do it manually ■ Providing a warning icon in the taskbar in case updates are not run regularly Simply place a check in the Enable automatic LiveUpdate (recom- mended) box, then click OK.You now have configured LiveUpdate to run automatically. Interactive versus Express Mode It is important to note that as far as LiveUpdate is concerned, one important change is that it now has two modes: ■ Interactive Mode Interactive Mode requires that the user must be pre- sent to walk NAV 2003 or NAV 2003 Professional Edition through an update, confirming the upgrade. ■ Express ModeNAV 2003/2003 Professional Edition performs the LiveUpdate actions without user prompting. www.syngress.com Figure A.18 The LiveUpdate Window 245_Symantec_Appendix.qxd 5/8/03 4:48 PM Page 658 Norton AntiVirus 2003 and 2003 Professional Edition • Appendix A 659 Interactive is selected by default.You can easily switch from Interactive to Express by clicking the LiveUpdate button, then clicking the Configure button. Notice that you do not click the Options hyperlink, as you did before. After marking the LiveUpdate button, select the Express Mode radio button. Next, choose one of the following options: ■ I want to click Start to run LiveUpdate Requires LiveUpdate to wait for your interaction. ■ I want LiveUpdate to start automatically Allows NAV 2003 to start without any user interaction. Figure A.19 shows a system configured to have LiveUpdate start automatically in Express Mode. Configuring Auto-Protect One of the strengths of any Symantec antivirus product is its auto-protect fea- tures. NAV 2003 has all of these features, as shown in Figure A.20. www.syngress.com Figure A.19 Configuring LiveUpdate to Use Express Mode 245_Symantec_Appendix.qxd 5/8/03 4:48 PM Page 659 [...]... or Home Edition) , then select the Norton AntiVirus icon 2 You can then remove the application by taking the following actions, depending upon the operating system you are using: www.syngress.com 669 245 _Symantec_ Appendix.qxd 670 5/8/03 4:48 PM Page 670 Appendix A • Norton AntiVirus 2003 and 2003 Professional Edition I Windows 98 (all versions) and Me Click the Remove button next to the Norton AntiVirus. .. log back on.You will see that NAV 2003 Professional Edition will automatically run If this does not happen, go to the taskbar and double-click the NAV 2003 Professional Edition icon Alternatively, in Windows XP go to Start | All Programs | Norton AntiVirus | Norton AntiVirus 2003 Professional Edition to open the program As soon as NAV 2003 Professional Edition opens, you will see its main window It will... Figure A.43 Figure A.43 Choosing Express Mode in NAV 2003 Professional Edition www.syngress.com 245 _Symantec_ Appendix.qxd 5/8/03 4:48 PM Page 679 Norton AntiVirus 2003 and 2003 Professional Edition • Appendix A 9 Click OK, then Next, then Next again After NAV 2003 Professional Edition finishes processing its reconfiguration, click Finish 10 You will receive a message informing you that you will have to reboot... with Norton AntiVirus are identical to those discussed earlier with Norton 2003 Troubleshooting NAV 2003 Professional Edition As far as troubleshooting NAV 2003 Professional Edition is concerned, the steps are very similar to that in NAV 2003 Home Edition However, focus on the following issues www.syngress.com 681 245 _Symantec_ Appendix.qxd 682 5/8/03 4:48 PM Page 682 Appendix A • Norton AntiVirus 2003... Professional Edition after making most changes Uninstalling NAV 2003 Professional Edition Uninstalling NAV 2003 Professional Edition requires the same steps as those needed to uninstall NAV 2003 Home Edition: 1 Go to Start | Settings | Control Panel | Add or Remove Programs (Add/Remove Programs in Windows versions earlier than Windows XP Professional or Home Edition) , then select the Norton AntiVirus. .. (angle brackets), 132, 143 3.x version of Norton AntiVirus (NAV), 326 4.x version of Norton AntiVirus (NAV), 302 5.x version of Norton AntiVirus (NAV), 326–327 6.x version of NAVCE, upgrading, 298–299, 302 7.6 version of NAVCE, 15 see also Upgrading to NAVCE 7.6 8.0 version of NAVCE see Symantec AntiVirus Corporate Edition (SAVCE) 8.0 9-track tape, 614–615 A A and AAA records, 464, 471–473 Acceptable use... the settings for both the NAV 2003 Professional Edition Recycle Bin and the standard Windows Recycle Bin in the Advanced Tools section, shown in Figure A.44 Figure A.44 The NAV 2003 Professional Edition Advanced Tools Section www.syngress.com 679 245 _Symantec_ Appendix.qxd 680 5/8/03 4:48 PM Page 680 Appendix A • Norton AntiVirus 2003 and 2003 Professional Edition From this window, you can customize how... post-install tasks you will have to complete for NAV 2003 Professional Edition 1 After clicking Next, the Post Install Tasks screen appears (shown in Figure A.34) 2 As with NAV 2003 Home Edition, you have the following options: www.syngress.com 245 _Symantec_ Appendix.qxd 5/8/03 4:48 PM Page 673 Norton AntiVirus 2003 and 2003 Professional Edition • Appendix A Figure A.34 The NAV 2003 Professional Post-Install... time www.syngress.com 245 _Symantec_ Appendix.qxd 5/8/03 4:48 PM Page 677 Norton AntiVirus 2003 and 2003 Professional Edition • Appendix A 3 When you are finished with the scan, you can then view the results, as shown in Figure A.40 Figure A.40 A Scan Summary from NAV 2003 Professional Edition 4 Dismiss this message, and you will be returned to the main NAV 2003 Professional Edition window.You will see... Windows 98 (all versions) and Me Click the Remove button next to the Norton AntiVirus icon Restart the system to make sure all changes have taken effect www.syngress.com 245 _Symantec_ Appendix.qxd 5/8/03 4:48 PM Page 683 Norton AntiVirus 2003 and 2003 Professional Edition • Appendix A Windows 2000 and XP (Professional and Home Edition) Click the Change button, then select the Remove option In Windows . (for www.syngress.com 245 _Symantec_ Appendix.qxd 5/8/03 4:48 PM Page 657 658 Appendix A • Norton AntiVirus 2003 and 2003 Professional Edition example, Start | All Programs | Norton Antivirus | Norton AntiVirus 2003. Service Window Figure A .10 The Post Install Tasks Window 245 _Symantec_ Appendix.qxd 5/8/03 4:48 PM Page 653 654 Appendix A • Norton AntiVirus 2003 and 2003 Professional Edition ■ Run LiveUpdate. Window 245 _Symantec_ Appendix.qxd 5/8/03 4:48 PM Page 652 Norton AntiVirus 2003 and 2003 Professional Edition • Appendix A 653 6. Click Next.You will be asked if you wish to use Norton AntiVirus 2003’s