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Lesson 1: Using the Backup and Restore Center 579 6. Click Add to add the items to the selection list. Note that you can also add specific files and folders by using the appropriate buttons. Click Next to continue. 7. Choose the second option to save the restore files to an alternate path on your computer. Specify the full path to a folder on the local computer. Make a note of this path. 8. Select the Restore The Files To Their Original Subfolders and Create A Subfolder For The Drive Letter check boxes. 9. Click Start Restore to begin copying the files to the alternate location. 10. When the restore process is complete, click Finish. 11. Use Windows Explorer to open the file system location that you specified in step 7. Note that you will see a folder based on the drive letter(s) of the content. Within that folder, you should see any folders that contained .jpg files (along with the files themselves). 12. When finished, close Windows Explorer and close the Backup and Restore Center. Lesson Summary n When planning for backups, consider which data must be backed up and how fre- quently you should perform backups. n Backups can be stored to local hard disks, removable media such as CDs and DVDs, external hard disks, or to a network location. n The Backup and Restore Center provides a method for accessing backup and restore commands. n File-based backups can be configured to make copies of certain types of files, based on users’ requirements. n Files can be restored from backups by using the Backup and Restore Center. n Windows Vista makes previous versions of files available based on restore points and backups. n You can restore previous versions of files and folders by right-clicking an item and click- ing the Previous Versions tab. Lesson Review You can use the following questions to test your knowledge of the information in Lesson 1, “Using the Backup and Restore Center.” The questions are also available on the companion CD if you prefer to review them in electronic form. NOTE Answers Answers to these questions and explanations of why each answer choice is correct or incorrect are located in the “Answers” section at the end of the book. 580 Chapter 13 Protecting Data and Repairing Windows Vista 1. You are a Consumer Support Technician helping a new Windows Vista user protect her data. The user is a small-business owner who wants to make sure that her data is backed up nightly to another computer on her network. Which of the following is the easiest method of doing this? A. Create a Complete PC backup and choose to store the files to a network location. B. Create a file-based backup job and choose to store to files to a network location. C. Configure System Restore to copy data to a remote network location. D. Create a file-based backup job and choose to store the files to an external hard disk. Periodically move the external hard disk to the other computer. E. Create a file-based backup job and choose to store the files to a local hard disk. Cre- ate a job to copy the backup set to a network location. 2. You are a Consumer Support Technician helping a Windows Vista user with a backup- related issue. The customer recently made an accidental modification to a large number of Microsoft Word documents and wants to use a previous version of the files. The Sys- tem Restore feature is enabled, and a backup job is configured to run every evening at 6:00 p.m. He is unsure of which version of the files he wants to restore. Which of the fol- lowing commands should he use? A. Restore the latest previous version of the folder that contains the Word docu- ments. B. Restore the first previous version of the folder that contains the Word documents. C. Copy previous versions of the folder containing the documents to a different loca- tion. D. Open the most recent previous version of the folder containing the documents. 3. You are assisting a customer with restoring her personal document files to a new instal- lation of Windows Vista. When she clicks Restore Files in the Backup and Restore Cen- ter, she does not have the ability to select the appropriate backup set. How can you restore data from the backup set? A. Manually create a new restore point, using System Protection. B. Use the Restore Computer command to restore the backup. C. Use the Back Up Files command and specify the location of the existing backup set. D. Use the Advanced Restore command. Lesson 2: Using Windows Complete PC Backup and Restore 581 Lesson 2: Using Windows Complete PC Backup and Restore File-based backup and restore operations are designed primarily to protect users’ important documents and files. This can help minimize the size of backups and reduce the time it takes to create them. Although it does not include operating system information or applications, the idea is that you can recover these files and programs, using installation media. The problem, however, is that it can take a significant amount of time to recover from the fail- ure of an entire hard disk. The typical steps required in the case of complete data loss begin with the reinstallation of the Windows Vista operating system. Users then need to install device drivers, reinstall applications, update the operating system, and make all of the neces- sary configuration changes. Although complete data loss should be very rare, the recovery pro- cess can take several hours to complete. In this lesson, you’ll learn how the Complete PC Backup and Restore feature of Windows Vista can simplify this process. After this lesson, you will be able to: n Describe the purpose and function of the Complete PC Backup and Restore feature. n Create a Complete PC backup, using the Backup and Restore Center. n Perform a Complete PC restore, using the Windows Recovery environment. Estimated lesson time: 35 minutes Understanding Complete PC Backup and Restore The Windows Vista Complete PC Backup and Restore feature is designed to simplify the pro- cess of recovering an entire operating system. The backup that is created includes the entire operating system, installed programs, user-specific and system-specific settings, and data files. This provides a simplified method of restoring an entire computer. There are some drawbacks, however. For example, you are unable to specify which files and folders are restored. For that reason, customers should use file-based backups for regularly protecting their data files. They can periodically make Complete PC backups to help recover from a serious system issue. Creating a Complete PC Backup You can start the process of creating a Complete PC backup from within the Backup and Restore Center by clicking Back Up Computer. The first step of the process enables you to select the backup destination location. The first set of options includes a list of locally attached hard disk drives (see Figure 13-21). For this option to be available, the computer must contain 582 Chapter 13 Protecting Data and Repairing Windows Vista at least two separate hard disks. This is required because you cannot store a Complete PC backup on the same disk as the operating system. Figure 13-21 Choosing the backup location for a Complete PC backup The other destination option is to use one or more DVDs. This option is available if the com- puter has a device that is capable of writing to DVDs. The total space required for the entire backup can be very large, so users should keep in mind that multiple DVDs might be required. The Complete PC backup process attempts to estimate how many disks might be required. NOTE Complete PC backup storage limitations Unlike standard file-based backups, it is not possible to make a Complete PC backup to some types of removable media devices such as USB memory drives. Storing the backup in a network location is also not supported. The primary reason for this, as you’ll learn later in this chapter, is that the Complete PC restore process runs within a limited recovery environment that does not include additional network support or device drivers. When you click Next, you are prompted to confirm the backup settings (see Figure 13-22). The backup requires you to include the entire Windows Vista system volume in the backup set. An estimate based on the amount of required disk space is also made. To begin the backup process, click Start Backup. The Windows Complete PC Backup dialog box shows the progress of the backup (see Figure 13-23). You can continue to use the com- puter while the backup is being created, but system performance is decreased due to the Lesson 2: Using Windows Complete PC Backup and Restore 583 additional disk activity. The process typically takes a long time because all of the files, pro- grams, and data on the system hard disk need to be copied. Figure 13-22 Confirming the backup settings for a Complete PC backup Figure 13-23 Viewing the progress of a Complete PC backup operation Performing a Complete PC Restore In the event of hard disk corruption or significant data loss due to hardware failure, the best method of getting up and running might be to restore the complete operating system as well as all user programs and data files. Consider this approach when other resolution methods have failed. (For more information about diagnosing and troubleshooting Windows Vista, see 584 Chapter 13 Protecting Data and Repairing Windows Vista Chapter 12.) Assuming that a valid backup is available, the Complete PC restore process enables users to perform a relatively pain-free recovery of the operating system. At the end of the process, applications, settings, data files, and all other contents of the system hard disk should be recovered to the point in time of the backup. Users also have the option of including nonsystem volumes in the backup. Unlike the restore process for standard file-based backups, performing a Complete PC restore requires you to reboot the computer into the special recovery environment. This is necessary because operating system files, application settings, and other data cannot be restored while the operating system is running. It is also helpful because the actual reason for performing the restore might be that Windows Vista is unable to boot properly. Starting the Restore Process When you click Restore Computer in the Backup and Restore Center, you see a message box that provides details about how to proceed (see Figure 13-24). It is important to note that the entire system is effectively rolled back to the point in time of the backup, and there are no options for choosing which files are restored. If the system is still accessible and you have files that were created or modified since the last Complete PC backup, it is a good idea to create a new backup of those files before proceeding. Figure 13-24 Viewing instructions and a warning related to the Complete PC restore process NOTE Combining Complete PC backups and file backups File-based backups provide several advantages for protecting data: they’re quicker to perform, and they use less disk space. This means that users can back up files fairly often. Complete PC backups take a large amount of disk space and are designed to be run less frequently. Fortunately, you can use both methods together. A complete recovery process might begin with restoring from a Com- plete PC backup and then performing a file-level restore to recover any files that were added or modified since the complete backup. Lesson 2: Using Windows Complete PC Backup and Restore 585 You can launch the Complete PC Restore process in two different ways. The first is to boot the computer, using the Windows Vista installation disc. The Windows Complete PC Restore option displays in the list of available options when you choose the Repair option (see Figure 13-25). The other method is to press the F8 key during the boot process to access the Advanced Boot Options menu. Of course, this option is available only if the computer is able to boot to this point. Clicking Repair Your Computer allows you to start the restore process. For more information on both of these methods, see Chapter 12. Figure 13-25 Selecting the Windows Complete PC Restore option from the Windows Recovery environment Selecting Restore Options When you click Windows Complete PC Restore, the recovery environment automatically attempts to locate an available backup. If the backup is available on another hard disk con- nected to the computer, Windows Vista should be able to find it automatically. It then popu- lates the display with the relevant information (see Figure 13-26). If multiple backups are available, you have the option to choose a specific backup by selecting Restore A Different Backup. Figure 13-27 shows the information that is available for the Com- plete PC backups. 586 Chapter 13 Protecting Data and Repairing Windows Vista Figure 13-26 Selecting a backup set, using Complete PC restore Figure 13-27 Choosing a Complete PC backup set manually After you have chosen the appropriate backup set, you see details and options related to what you want the restore process to do. Figure 13-28 shows an example of the screen. The available information includes the following: n Location The source location for the Complete PC backup files. Lesson 2: Using Windows Complete PC Backup and Restore 587 n Date And Time The date and time at which the backup was created. It’s important to note that the time is displayed in Greenwich Mean Time (GMT), so adjustments might be required if the computer is in a different time zone. n Computer The name of the computer running Windows Vista. For more informa- tion on configuring the computer name, see Chapter 9, “Configuring Windows Vista Networking.” n Disks To Restore This is a listing of which hard disks were included in the backup. If multiple logical or physical volumes were selected, they appear here. Figure 13-28 Choosing restore options The Format And Repartition Disks check box enables you to specify whether you want the restore process to repartition local hard disks automatically to match the configuration of the backup. This is a useful option when you are attempting to restore to a completely new hard disk on the computer. If you leave the check box cleared, the recovery process keeps the exist- ing partitions intact. Completing the Restore Process To begin the restore process, click Finish. You receive one final confirmation warning. When you click OK, the restore operation begins (see Figure 13-29). Depending on the size of the hard disk and the data you restore, the process might take a long time to complete. 588 Chapter 13 Protecting Data and Repairing Windows Vista Figure 13-29 Performing a Complete PC restore After the restore operation completes, the computer automatically reboots, and Windows Vista should appear just as it did at the time when the Complete PC backup was created. NOTE Restoring system settings The System Restore feature in Windows Vista enables you to restore system settings without affecting data or requiring a reinstallation of the entire operating system. This is often useful when troubleshooting startup problems, device driver issues, or the installation of unwanted software. For more information about using System Restore, see Chapter 12. Quick Check 1. What types of files and information are included in a Complete PC backup? 2. How can you perform a Complete PC restore after replacing a failed hard disk? Quick Check Answers 1. A Complete PC backup includes the entire system volume, including operating system files, user data, program files, and related information. 2. You can boot from the Windows Vista installation media and choose the Repair option to access the Complete PC restore feature. Practice: Performing a Complete PC Backup and Restore In this practice exercise, you create a Complete PC backup on the local computer. You then restore the computer, using the Windows Complete PC restore process. Because some operat- ing system changes or settings might be lost between the times you perform the backup and restore operations, you should perform this exercise on a test computer. Additionally, you need sufficient disk space to perform a Complete PC backup. You should use a second phys- ical hard disk in the computer for the destination, but you might choose to use DVD media if necessary. The amount of storage space required is approximately the size of the current sys- tem volume. You also need a copy of the Windows Vista installation media for the computer. [...]... Incorrect: Windows Vista Home Basic does not support Windows Aero and does not include Windows Media Center B Correct: Windows Vista Home Premium includes both Windows Aero and Windows Media Center The customer can disable Windows Aero if he chooses C Correct: Windows Vista Ultimate includes both Windows Aero and Windows Media Center The customer can disable Windows Aero if he chooses D Incorrect: Windows Vista. .. Lesson 1 1 Correct Answer: A and B A Correct: Windows Aero is included in Windows Vista Home Premium B Correct: Windows Media Center is included in Windows Vista Home Premium C Incorrect: Windows Vista Ultimate is the only consumer-focused edition of Windows Vista that includes BitLocker Drive Encryption D Incorrect: Windows Vista Business and Windows Vista Ultimate include support for advanced backup... 1 Windows Vista Ultimate includes all three of these features Windows Vista Home Premium does not include support for BitLocker, and Windows Vista Home Basic does not provide any of the three features 2 Both the Windows Vista Capable and Windows Vista Premium Ready logos would indicate that the computer could be upgraded to Windows Vista 3 The customer should download, install, and run the Windows Vista. .. Incorrect: Although the Windows Vista Capable logo specifies that the computer can be upgraded to Windows Vista, it does not specify that the computer supports advanced features such as Windows Aero B Correct: A computer bearing the Windows Vista Premium Ready logo provides support for advanced features of the Windows Vista operating system C Incorrect: The Certified for Windows Vista logo is available... installation if Windows XP Professional is already installed C Correct: Windows Vista Business supports an in-place upgrade of Windows XP Professional D Correct: Windows Vista Ultimate supports an in-place upgrade of Windows XP Professional 2 Correct Answer: A A Correct: A clean installation replaces the existing version of Windows B Incorrect: Performing an in-place upgrade to an edition of Windows Vista that... possible? A Boot the computer, using the Windows Vista installation media, and choose the Repair option B Boot the computer using the Windows Vista installation media and choose to reinstall the operating system C Boot Windows Vista into Safe Mode and launch the Backup and Restore Center D Boot Windows Vista normally and launch the Backup and Restore Center Lesson 2: Using Windows Complete PC Backup and Restore... disable the updated look and feel settings for Windows Vista Answers 601 B Incorrect: Increasing the refresh rate for the display adapter will not disable the updated look and feel settings for Windows Vista C Incorrect: The Windows Aero appearance setting will use the updated user interface features of Windows Vista D Correct: The Windows Standard and Windows Classic options in the Appearance settings... available only on new computers that were shipped with Windows Vista preinstalled D Incorrect: The Works with Windows Vista logo is designed for ensuring that individual software and hardware devices are compatible with Windows Vista It does not indicate that an entire system is compatible 3 Correct Answer: D A Incorrect: The Works with Windows Vista logo is designed to specify hardware and software... process to finish, and then reboot the computer Remove the Windows Vista installation media from the device 590 Chapter 13 Protecting Data and Repairing Windows Vista 17 Log on to Windows Vista normally and verify that the system reverted to its settings prior to the modifications you made in step 6 You should now be able to boot and use Windows Vista normally Lesson Summary n The Complete PC Backup and... the Games for Windows logo Entertainment software titles that contain this logo have been designed to meet several standards related to the installation and use of the product Chapter 2: Lesson Review Answers Lesson 1 1 Correct Answers: C and D A Incorrect: Windows Vista Home Basic supports only a clean installation if Windows XP Professional is already installed B Incorrect: Windows Vista Home Premium . and B A. Correct: Windows Aero is included in Windows Vista Home Premium. B. Correct: Windows Media Center is included in Windows Vista Home Premium. C. Incorrect: Windows Vista Ultimate is the. Incorrect: Windows Vista Home Basic does not support Windows Aero and does not include Windows Media Center. B. Correct: Windows Vista Home Premium includes both Windows Aero and Windows Media. Evaluating Windows Vista Upgrade Options 1. Windows Vista Ultimate includes all three of these features. Windows Vista Home Pre- mium does not include support for BitLocker, and Windows Vista Home