VMware View Installation Guide View 4.5 View Manager 4.5 View Composer 2.5 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs. EN-000245-01 VMware View Installation Guide 2 VMware, Inc. You can find the most up-to-date technical documentation on the VMware Web site at: http://www.vmware.com/support/ The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: docfeedback@vmware.com Copyright © 2010 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. VMware, Inc. 3401 Hillview Ave. Palo Alto, CA 94304 www.vmware.com Contents About This Book 5 1 System Requirements for Server Components 7 View Connection Server Requirements 7 View Administrator Requirements 9 View Composer Requirements 9 View Transfer Server Requirements 11 2 System Requirements for Client Components 15 Supported Operating Systems for View Agent 15 Supported Operating Systems for View Client and View Client with Local Mode 16 Hardware Requirements for Local Mode Desktops 16 Client Browser Requirements for View Portal 18 Remote Display Protocol and Software Support 18 Adobe Flash Requirements 21 Smart Card Authentication Requirements 21 3 Preparing Active Directory 23 Configuring Domains and Trust Relationships 23 Creating an OU for View Desktops 24 Creating OUs and Groups for Kiosk Mode Client Accounts 24 Creating Groups for View Users 24 Creating a User Account for vCenter Server 24 Create a User Account for View Composer 25 Configure the Restricted Groups Policy 25 Using View Group Policy Administrative Template Files 26 Prepare Active Directory for Smart Card Authentication 26 4 Installing View Composer 29 Prepare a View Composer Database 29 Install the View Composer Service 34 Configuring Your Infrastructure for View Composer 36 5 Installing View Connection Server 37 Installing the View Connection Server Software 37 Configuring User Accounts for vCenter Server and View Composer 51 Configuring View Connection Server for the First Time 54 Configuring View Client Connections 57 Sizing Windows Server Settings to Support Your Deployment 59 VMware, Inc. 3 6 Installing View Transfer Server 67 Install View Transfer Server 67 Add View Transfer Server to View Manager 69 Configure the Transfer Server Repository 70 Firewall Rules for View Transfer Server 71 Installing View Transfer Server Silently 71 7 Configuring Certificate Authentication 75 Replacing the Default Certificate 75 Add keytool and openssl to the System Path 76 Export an Existing Microsoft IIS SSL Server Certificate 76 Creating a New SSL Certificate 77 Configure a View Connection Server Instance or Security Server to Use a New Certificate 80 Configure a View Transfer Server Instance to Use a New Certificate 81 Configure SSL for Client Connections 82 Configure SSL for View Transfer Server Communications 82 Using Group Policy to Configure Certificate Checking in View Client 83 8 Creating an Event Database 85 Add a Database and Database User for View Events 85 Prepare an SQL Server Database for Event Reporting 86 Configure the Event Database 86 9 Installing and Starting View Client 89 Install the Windows-Based View Client or View Client with Local Mode 89 Start the Windows-Based View Client or View Client with Local Mode 90 Install View Client by Using View Portal 92 Install View Client on Mac OS X 93 Start View Client on Mac OS X 94 Set Printing Preferences for the Virtual Printer Feature 96 Using USB Printers 97 Installing View Client Silently 97 Index 101 VMware View Installation Guide 4 VMware, Inc. About This Book The VMWare View Installation Guide explains how to install the VMware ® View server and client components. Intended Audience This book is intended for anyone who wants to install VMware ® View. The information in this book is written for experienced Windows or Linux system administrators who are familiar with virtual machine technology and datacenter operations. VMware Technical Publications Glossary VMware Technical Publications provides a glossary of terms that might be unfamiliar to you. For definitions of terms as they are used in VMware technical documentation, go to http://www.vmware.com/support/pubs. Document Feedback VMware welcomes your suggestions for improving our documentation. If you have comments, send your feedback to docfeedback@vmware.com. Technical Support and Education Resources The following technical support resources are available to you. To access the current version of this book and other books, go to http://www.vmware.com/support/pubs. Online and Telephone Support To use online support to submit technical support requests, view your product and contract information, and register your products, go to http://www.vmware.com/support. Customers with appropriate support contracts should use telephone support for the fastest response on priority 1 issues. Go to http://www.vmware.com/support/phone_support.html. Support Offerings To find out how VMware support offerings can help meet your business needs, go to http://www.vmware.com/support/services. VMware Professional Services VMware Education Services courses offer extensive hands-on labs, case study examples, and course materials designed to be used as on-the-job reference tools. Courses are available onsite, in the classroom, and live online. For onsite pilot programs and implementation best practices, VMware Consulting VMware, Inc. 5 Services provides offerings to help you assess, plan, build, and manage your virtual environment. To access information about education classes, certification programs, and consulting services, go to http://www.vmware.com/services. VMware View Installation Guide 6 VMware, Inc. System Requirements for Server Components 1 Hosts that run VMware View server components must meet specific hardware and software requirements. This chapter includes the following topics: n “View Connection Server Requirements,” on page 7 n “View Administrator Requirements,” on page 9 n “View Composer Requirements,” on page 9 n “View Transfer Server Requirements,” on page 11 View Connection Server Requirements View Connection Server acts as a broker for client connections by authenticating and then directing incoming user requests to the appropriate View desktop. View Connection Server has specific hardware, operating system, installation, and supporting software requirements. n Hardware Requirements for View Connection Server on page 7 You must install View Connection Server on a 32-bit or 64-bit dedicated physical or virtual machine that meets specific hardware requirements. n Supported Operating Systems for View Connection Server on page 8 You must install View Connection Server on a supported operating system. n Virtualization Software Requirements for View Connection Server on page 8 View Connection Server requires VMware virtualization software to function properly. n Network Requirements for Replicated View Connection Server Instances on page 8 If you install replicated View Connection Server instances, configure the instances in the same location and connect them over a high-performance LAN. Hardware Requirements for View Connection Server You must install View Connection Server on a 32-bit or 64-bit dedicated physical or virtual machine that meets specific hardware requirements. Table 1-1. View Connection Server Hardware Requirements Hardware Component Required Recommended Processor Pentium IV 2.0GHz processor or higher Dual processors Networking One or more 10/100Mbps network interface cards (NICs) 1Gbps NICs VMware, Inc. 7 Table 1-1. View Connection Server Hardware Requirements (Continued) Hardware Component Required Recommended Memory Windows Server 2008 64-bit 4GB RAM or higher At least 10GB RAM for deployments of 50 or more View desktops Memory Windows Server 2003 32-bit 2GB RAM or higher 6GB RAM for deployments of 50 or more View desktops, and enable Physical Address Extension (PAE) See the Microsoft KB article at http://support.microsoft.com/kb/283037. These requirements also apply to additional View Connection Server instances that you install for high availability or external access. IMPORTANT The physical or virtual machine that hosts View Connection Server must use a static IP address. Supported Operating Systems for View Connection Server You must install View Connection Server on a supported operating system. Table 1-2 lists the operating systems supported for View Connection Server. These operating systems support all View Connection Server installation types, including standard, replicated, security-server, and View Transfer Server installations. Table 1-2. Operating System Support for View Connection Server Operating System Version Edition Service Pack Windows Server 2008 R2 64-bit Standard Enterprise N/A Windows Server 2003 R2 32-bit Standard Enterprise SP2 Windows Server 2003 32-bit Standard Enterprise SP2 IMPORTANT If you use a Windows Server 2003 operating system, enable Physical Address Extension (PAE). See the Microsoft KB article at http://support.microsoft.com/kb/283037. Virtualization Software Requirements for View Connection Server View Connection Server requires VMware virtualization software to function properly. n If you are using vSphere, you must have vSphere 4.0 Update 2 or vSphere 4.1. n If you are using VMware Infrastructure, you must have VMware Infrastructure 3.5 Update 5 and VirtualCenter Server 2.5 Update 6. n Both ESX and ESXi hosts are supported. Network Requirements for Replicated View Connection Server Instances If you install replicated View Connection Server instances, configure the instances in the same location and connect them over a high-performance LAN. Do not use a WAN to connect replicated View Connection Server instances. VMware View Installation Guide 8 VMware, Inc. Even a high-performance WAN with low average latency and high throughput might have periods when the network cannot deliver the performance characteristics that are needed for View Connection Server instances to maintain consistency. If the View LDAP configurations on View Connection Server instances become inconsistent, users might not be able to access their desktops. A user might be denied access when connecting to a View Connection Server instance with an out-of-date configuration. View Administrator Requirements Administrators use View Administrator to configure View Connection Server, deploy and manage desktops, control user authentication, initiate and examine system events, and carry out analytical activities. Client systems that run View Administrator must meet certain requirements. View Administrator is a Web-based application that is installed when you install View Connection Server. You can access and use View Administrator with the following Web browsers: n Internet Explorer 7 n Internet Explorer 8 n Firefox 3.0 n Firefox 3.5 To use View Administrator with your Web browser, you must install Adobe Flash Player 10. Your client system must have access to the internet to allow Adobe Flash Player to be installed. To display text properly, View Administrator requires Microsoft-specific fonts. If your Web browser runs on a non-Windows operating system such as Linux, UNIX, or Mac OS, make sure that Microsoft-specific fonts are installed on your computer. Currently, the Microsoft Web site does not distribute Microsoft fonts, but you can download them from independent Web sites. View Composer Requirements View Manager uses View Composer to deploy multiple linked-clone desktops from a single centralized base image. View Composer has specific installation and storage requirements. n Supported Operating Systems for View Composer on page 10 View Composer supports 64-bit and 32-bit operating systems with specific requirements and limitations. You must install View Composer on the same physical computer or virtual machine as vCenter Server. n Database Requirements for View Composer on page 10 View Composer requires an SQL database to store data. The View Composer database must reside on, or be available to, the vCenter Server computer. n Virtualization Software Requirements for View Composer Features on page 11 You must create linked-clone virtual machines on hosts that run ESX/ESXi 4 or later, and you must configure linked-clone pools in vSphere mode, to take advantage of several View Composer and vSphere features. Chapter 1 System Requirements for Server Components VMware, Inc. 9 Supported Operating Systems for View Composer View Composer supports 64-bit and 32-bit operating systems with specific requirements and limitations. You must install View Composer on the same physical computer or virtual machine as vCenter Server. 64-Bit Operating Systems Table 1-3 lists the 64-bit operating systems supported for View Composer. Standard and Enterprise editions are supported. Table 1-3. 64-Bit Operating System Support for View Composer vCenter Server Version Operating System Service Pack 4.1 Windows Server 2008 R2 N/A 4.1 Windows Server 2008 SP2 4.1 Windows Server 2003 R2 SP2 4.1 Windows Server 2003 SP2 4.0 Update 2 Windows Server 2008 SP2 32-Bit Operating Systems Table 1-4 lists the 32-bit operating systems supported for View Composer. Standard and Enterprise editions are supported. Table 1-4. 32-Bit Operating System Support for View Composer vCenter Server Version Operating System Service Pack 4.0 Update 2 Windows Server 2003 SP2 2.5 Update 6 Windows Server 2003 R2 SP2 2.5 Update 6 Windows Server 2003 SP2 Database Requirements for View Composer View Composer requires an SQL database to store data. The View Composer database must reside on, or be available to, the vCenter Server computer. If a database server already exists for vCenter Server, View Composer can use that existing database server if it is a version listed in Table 1-5. For example, View Composer can use the Microsoft SQL Server 2005 Express instance provided with vCenter Server. If a database server does not already exist, you must install one. View Composer supports a subset of the database servers that vCenter Server supports. If you are already using vCenter Server with a database server that is not supported by View Composer, continue to use that database server for vCenter Server and install a separate database server to use for View Composer and View Manager database events. IMPORTANT If you create the View Composer database on the same SQL Server instance as vCenter Server, do not overwrite the vCenter Server database. Table 1-5 lists the supported database servers and versions. For a complete list of database versions supported with vCenter Server, see the VMware vSphere Compatibility Matrixes on the VMware vSphere documentation Web site. VMware View Installation Guide 10 VMware, Inc. . Client Silently 97 Index 10 1 VMware View Installation Guide 4 VMware, Inc. About This Book The VMWare View Installation Guide explains how to install the VMware ® View server and client components. Intended. http://www .vmware. com/support/pubs. EN-000245- 01 VMware View Installation Guide 2 VMware, Inc. You can find the most up-to-date technical documentation on the VMware Web site at: http://www .vmware. com/support/ The. consulting services, go to http://www .vmware. com/services. VMware View Installation Guide 6 VMware, Inc. System Requirements for Server Components 1 Hosts that run VMware View server components must meet