Matt Landis started Landis Computer Technology Solutions in 1995 and it has been providing IT services to businesses for 17 years and is now a 13 person Microsoft Silver Certified Partner. Matt has over 14 years of field experience implementing Windows Server, CommunicationUC, and Dynamics ERP solutions in enterprise environments. Matt Landis has various industry certifications: Microsoft Certified Systems Engineer, Microsoft Certified Database Administrator, Microsoft Office Certified Expert, Microsoft Certified Dynamics, snom Certified Engineer, Network+ and A+. Matt has been very involved with Windows Server based communication and PBX solutions including Microsoft Lync, 3CX and snom ONE. He is currently a Microsoft Lync MVP, a prolific blogger at http:windowspbx.blogspot.com and has written many articles on Microsoft Lync including Planning, Implementing, and Using Microsoft Lync Server in Small Business Scenarios on Microsoft Technet. He was the first 3CX Valued Professional (20082010) and has coauthored a book on Windows communication software 3CX IP PBX Tutorial. Matt likes giving back via community forums: he has contributed thousands of posts to Microsoft Lync, snomsnomONE and 3CX community forums over the years. Matt is also a pastor at Calvary Mennonite Fellowship and when the chance affords he likes to travel internationally with his wife Rosalyn.
Microsoft Lync Server 2013 Step by Step for Anyone Author Matt Landis, Lync MVP Revision 14 Over 100,000 Copies Worldwide Contents Chapter - Installing Lync Server 2013 Standard Edition Front End on Windows 2012 Prepare Environment Prepare Your Front End Server Install Lync Server 2013 Prepare Active Directory .12 Prepare First Standard Edition Server 15 Configure DNS Records .17 Build and Publish Topology 21 Install Lync Server System 41 Add and Enable AD Users 47 Chapter - Installing Lync Server 2013 Monitoring Role Collocated on Standard Edition Front End .51 Chapter - Installing Lync Server 2013 Persistent Chat Collocated on Standard Edition Front End .68 Chapter - Adding Your Second Lync Standard Edition Server 2013 & Creating an Associated Backup Pool for Resiliency 86 Chapter - Enabling Lync Server 2013 Enterprise Voice Features, Response Groups and Managers 111 Enable Users for Enterprise Voice 111 Trying Out the Audio Test Service 114 Enabling and Using Call Park 115 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Setting Up Normalization 118 Update Address Book 121 Unassigned Number 121 Response Group 123 Setup a Response Group Manager 129 Chapter – Testing Lync Server 2013 Lync Web App and Looking at Functionality and Features 135 Chapter - Installing Lync Server 2013 Edge Server on Windows 2012 147 Defining the Edge Pool in topology 156 Installing the Lync Components 174 Installing Certificates 179 Testing Your Edge Server 214 Chapter - What’s New with Lync Server 2013 and OneNote 2013 Integration 216 Chapter – Questions and Answers about Microsoft Lync and Music on Hold 228 My notes on Audiocodes Mediant 1000, MSBG800 and MediaPack Gateway Delivered MOH: 234 My notes on NET UX1000/UX2000 Gateway Delivered MOH 235 My notes on Ferrari OfficeMaster Gate 235 My Notes on Dialogic Gateways/SBA 236 Chapter 10 – Using Microsoft Lync Server With Sonicwall Firewalls 239 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Chapter 11 – How to Configure Lync Server 2013 Live Messenger PIC to Enable Skype Federation 245 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Note: This book is an experiment in a new kind of book writing I’m calling “Blog to Book” I’m making no effort to hide the fact that these articles come directly from my blog http://windowspbx.blogspot.com There are a couple benefits of this type of book: Quick to market, mistakes can be easily addressed and new revision released One last and big benefit is the interactivity of this book: You can click on that date/time URL underneath each chapter title and jump to the live blog article and comment/interact! Several challenges are: No editorial process (arrgg!) and we are working with products that are not even released yet! So expect new editions of this book and your welcome to submit mistakes you see via blog comments or twitter to http://twitter.com/matthewlandis To see this book online in blog form: http://windowspbx.blogspot.com/search/label/Lync_2013_StepByStep To get the latest eBook version of this book: http://gallery.technet.microsoft.com/office/Lync-Server-2012-9d6fe954 Enjoy! Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Matt Landis started Landis Computer Technology Solutions in 1995 and it has been providing IT services to businesses for 17 years and is now a 13 person Microsoft Silver Certified Partner Matt has over 14 years of field experience implementing Windows Server, Communication/UC, and Dynamics ERP solutions in enterprise environments Matt Landis has various industry certifications: Microsoft Certified Systems Engineer, Microsoft Certified Database Administrator, Microsoft Office Certified Expert, Microsoft Certified Dynamics, snom Certified Engineer, Network+ and A+ Matt has been very involved with Windows Server based communication and PBX solutions including Microsoft Lync, 3CX and snom ONE He is currently a Microsoft Lync MVP, a prolific blogger at http://windowspbx.blogspot.com and has written many articles on Microsoft Lync including "Planning, Implementing, and Using Microsoft Lync Server in Small Business Scenarios" on Microsoft Technet He was the first 3CX Valued Professional (2008-2010) and has co-authored a book on Windows communication software "3CX IP PBX Tutorial" Matt likes giving back via community forums: he has contributed thousands of posts to Microsoft Lync, snom/snomONE and 3CX community forums over the years Matt is also a pastor at Calvary Mennonite Fellowship and when the chance affords he likes to travel internationally with his wife Rosalyn Lync & IT Consulting Company: http://landiscomputer.com Blog: http://windowspbx.blogspot.com Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Chapter Chapter - Installing Lync Server 2013 Standard Edition Front End on Windows 2012 By Matt Landis on 7/16/2012 07:47:00 PM NOTE: Remember Lync Server 2013 Preview is not meant for live/production environments Below are the step by step instructions to install Lync Server 2013 Standard Edition Front End on Windows Server 2012 Here is an outline of what we will do: Prepare Servers Install Lync Server 2013 Prepare Active Directory Prepare First Server Configure DNS Build Topology Install Lync Server System Add & Enable AD Users Login to Lync 2013 Prepare Environment Some prerequisites for you Lync system: You will need AD Server O/S and Lync Server O/S o Lync requires 64bit O/S This guide is Using Windows Server 2012 64bit o but Windows Server 2008 R2 SP1 should work fine as well Make Sure you have the below role running on your AD Server o AD-DS (Directory Services) o DNS o AD-CS (Certificate Authority) Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Tip: I suggest 2GB and 40GB hard drive for AD server and 4GB and 80GB for Lync Front End server for some quick guidance for a lab system Prepare Your Front End Server Server Requirements o Front End server must be joined to domain o FE must have UI installed Install Silverlight (will save time later) Front End Must have these Features o Roles Web Server (IIS) o Features Message Queuing | Message Queuing Services Remote Server Administration Tools | Role Administration Tools | AD DS and AD LDS Tools User Interfaces and Infrastructure | Desktop Experience Windows Identity Foundation 3.5 NET Framework 3.5 Features NET Framework 3.5 HTTP Activation (Important!) Non-HTTP Activation NET Framework 4.5 (all options) o Roles Web Server (IIS) Role Services Common Http Features Installed Static Default doc Https errors Health and Diagnostics Http logging Logging Tools Tracing Performance Static Content Compression Dynamics Content Compression Security Request Filtering Client Cert Mapping Authentication Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Windows Authentication Management Tools IIS Mgt Console IIS mgt Scripts and Tools Application Development ASP.NET 3.5 ASP.NET 4.5 NET extensibility 3.5 NET extensibility 4.5 ISAPI extensions ISAPI Filters Install using Windows Server 2012 “Add Roles and Features Wizard” Reboot Front End and login as Domain Administrator Install Lync Server 2013 Insert CD and Run Setup.exe You will be prompted to install Visual C++, click “Yes” (below) Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 In my opinion this is not urgent as Lync can work fine without Sonicwall SIP Transformations, but would show initiative on Sonicwall’s part Something Doesn’t Work Right and I’m on an Old Firmware, Do I Need to Upgrade? Yes This is a security device, if you aren’t up to date -you are not being responsible Can I Use Sonicwall AppFlow Monitor To Display Microsoft Lync Signaling and Media Traffic? Absolutely The Sonicwall AppFlow Monitor lets you easily setup a filter to show in realtime just the traffic you want to see: For example you can easily see SIP Trunk traffic from your Lync Mediation Server, or your Lync Edge Server traffic through your Sonicwall Below we have a screenshot of the AppFlow Monitor showing the traffic to a Lync Mediation Server As you can see, at first there was merely SIP signaling traffic, then SIP trunk call and then after a bit a 2nd SIP trunk call At any time you can hover over the traffic types (lower left corner of chart) to get how much traffic is passing using that port/ports.) 243 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 If Lync Traffic is DSCP Marked Will Sonicwall Prioritize This Traffic Going LAN to WAN/ISP? No Sonicwall devices can tag traffic with DSCP tags, but the Sonicwall device itself will not prioritize traffic based on DSCP if it is going LAN > WAN So if you have a Lync Mediation server that is sending traffic to your ISP (and ultimately to a SIP Trunk provider), even if the Lync Mediation server tags this traffic with DSCP, the traffic will not be prioritized through the Sonicwall Firewall Rule (Use Sonicwall Bandwidth Management to achieve this.) If the ISP honors DSCP the packets will be prioritized once it reaches the ISP NOTE: Sonicwall VPN’s can prioritize DSCP traffic How to Setup to NAT? This is a blog post all in itself Watch for a post coming… Conclusion Bottom Line: Sonicwall and Lync work together just fine, but you need to understand both well Sonicwall will to NAT’s just fine Sonicwall currently does not ALG but Lync Certified SIP trunk providers should be able to configure their side to avoid the need for ALG on your firewall The biggest take away is that Sonicallwall VoIP features not work on TCP traffic at this time Misc Links: QOS: http://help.sonicwall.com/help/sw/eng/6800/25/8/1/Firewall_qosSettings.html#1080295 PSTN Echo Test:+1 703-376-ECHO (3246) SIP Trunk Traffic Notes: 244 RTP seems to always use Sonicwall LAN>WAN rule (Egress=From Lync Server; Ingress=From SIP Trunk/Remote Party) o SDP tell Lync to this Appears SIP signaling uses Sonicwall WAN>LAN rule Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Chapter 11 Chapter 11 – How to Configure Lync Server 2013 Live Messenger PIC to Enable Skype Federation Original Blog Article Click Here I wondered around in the “pineapple fields” a bit trying to get all these PIC pieces together so I thought I’d compile them here Open your Lync users to millions of Skype users via Live Messenger PIC! Since Skype to Lync federation is already working at the IM/P level and will get audio around the June 2013 time frame, you will want to start getting your Lync Server 2013 Live Messenger PIC provisioned to take advantage of this Here is a summary of the steps to enabled PIC: Make sure you Lync Edge server is working ship-shape House Clean Your Live Messenger ID’s (aka Microsoft Account or MSA, formerly know as Live ID): Make sure none are using your Lync domain House Clean Your Live Messenger Contact list: remove any Live Messenger contacts that you just changed the domain name in above step Provision your Lync domain for Live Messenger (aka Skype) PIC Configure Live Messenger (aka Skype) PIC Federation in Lync Server Control Panel Test NOTE: For the purposes of this blog we will use the names Live Messenger and Microsoft Account Live Messenger might also be know to some users as WLM or Windows Live Messenger Microsoft Account might also be know to some users as Windows Live ID or Live ID There is some ambiguity as to whether everything we reference as Live Messenger will be be changed to Skype in the future, but at this time the labels are still Live Messenger 245 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Make Sure Your Lync Edge Server Is Working Ship Shape Make sure your Lync Edge server is working “ship shape” before even trying to federate to Live Messenger Here is a TechNet article on some tests you can to ensure your edge server is working correctly Make Sure NO Live Messenger Usernames Are Using Your Lync Domain Name Before getting starting this PIC Registration process, make sure you have no users who’s Live Messenger usernames that are using your Lync domain To fix these usernames, have the users login to their Microsoft Account to change the username domain to something other than the Lync domain 246 For example if your Lync Server is at “house.com” you need to change any Live Messenger usernames that have “vanity” domain ending in “@house.com” to something else (preferably to a default Microsoft Account domain like "@live.com") REMEMBER: you can only change your Microsoft Account username once every months—so you will want to be VERY CAREFUL and get it right the first time! Proceed with caution To change a Microsoft Account username, login with the Microsoft Account that needs the username changed and go to: https://account.live.com/summarypage.aspx and click on “Rename account” Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 NOTE: Currently Microsoft Account users are noting that MSA usernames cannot be changed (as shown below) It appears changing usernames caused some issues and Microsoft is looking into the issue Microsoft has no ETA on at this time Click Here 247 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Live Messenger Users Whose Usernames Have Changed Will Want to Notify Others Who Have Them On Their Contact List to Remove Them and Add Them Again Using New Username To avoid issues later, (the issue: those who don’t remove and re-add see this contact’s presence as offline) I recommend that you have Live Messenger users whose username’s have been change, to notify others who have them on their contact list (whether Lync, Live Messenger, Skype or other IM clients) to remove them and add them again with their new Live Messenger username Provision Live Messenger PIC Federation for Your Lync Domain With Microsoft Get Microsoft Live Messenger (Skype?) PIC provisioning started with Microsoft by heading over to http://pic.lync.com Microsoft says it could take 30 days: My experience was 7hrs later Live Messenger was provisioned Microsoft Lync PIC provisioning team noted that AIM typically takes a bit longer The PIC provisioning website looks something like below: Do your Live Messenger PIC Federation Configuration in the Lync Server 2013 Control Panel Under Federation and External Access | Access Edge Configuration | Enable federation and public IM connectivity (shown below) 248 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Create an External Access Policy to enable access to External Skype users 249 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Add Live Messenger SIP Federated Partner (or just edit if already there) Configure settings as you like, shown below: 250 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Set Lync to NOT Force Encryption A final step to enable Live Messenger PIC you need set Lync to not force encryption Do this by following these instructions Test By Adding a Live Messenger (Skype?) User In Your Lync Client To add Live Messenger clients to your Lync contact list add them to Lync just like Lync clients! 251 Note: If the Live Messenger username you want to add is using a vanity Live Messenger username domain, enter the contact like this: live-messengerusername(live-messenger-username-vanity-domain)@msn.com For example: john.martin@xyz.com would be john.martin(xyz.com)@msn.com Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Next (NOTE: the green check does not mean that there is a Live Messenger contact like this, just that the contact is proper form.) 252 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Conversation is started: 253 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Below is what the Skype side will see: 254 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Some other Lync Skype articles you might have interest in: 255 How Do I Enable Lync Skype Federation from Skype Side? Click Here How Much Will Lync Skype Federation Cost? Click Here Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 How Does Lync Skype Federation Work Under the Hood? Click Here Nov 2012: Lync Skype IM/P Has Started Working: Click Here Feb 2013: Lync Skype Voice Has Started Working for Some: Click Here Sources: http://technet.microsoft.com/en-us/library/ff945947.aspx 256 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Intentionally Blank 257 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 ... 35 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Now you are finished with the wizard 36 Microsoft Lync Server 2013 Step by Step for Anyone. .. Installing Lync Server 2013 Standard Edition Front End Part 2- Step by Step Installing Lync Server 2013 SE Monitoring Server Part – Step by Step Installing Lync Server 2013 Persistent Chat Server. .. 38 Microsoft Lync Server 2013 Step by Step for Anyone Get a free Lync Proposal in Day! http://bit.ly/MBmd09 Publish Topology Action | Publish | Next | Next 39 Microsoft Lync Server 2013 Step by