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Trang 1

Questions 13-15 refer to the following bulletin

ONLINE AUCTION!!!

Our Eighth Street offices are closing down and moving uptown We can’t take all that furniture with us, so we are providing you with this special opportunity to acquire good

quality office furniture at excellent prices Take advantage of this special offer that is being made to employees of this company only

GOING GOING GONE!

Go to our company website and click on “Auction.” You will be able to view all our offerings and put in your bids, Desks, tables, computer stands, file cabinets, lamps, carpets, and more are available You must enter your employee password in order to make a bid

All bids must be placed between March 16 and March 23 Ail items are sold as is, and all

sales are final Most items are in good to excellent condition Some items may be damaged

We have made every attempt to accurately describe the size, color, and condition of each item, but the company is not responsible for any discrepancies between item descriptions

and actual condition of the items There will be no returns and no refunds Winning bidders

will be notified by e-mail by March 30 All items must be paid for and picked up by April 15

13 Where might you find this bulletin? đ â đâ

(A) In the newspaper (B) In the employee lounge

(C) On the website (D) OnTV

14 How can potential bidders see the items for sale? Oo®D @® ®

(A) They should visit the Eighth Street offices

(B) The items are posted on the company’s website

(C) They can request a list by e-mail

(D) The items are listed on the back of the bulletin

15 What is the policy on items in imperfect condition? @o®D đâ @đ

(A) The winning bidders can return the items and get

their money back

(B) The company can repair the items

(C) You cannot view the items before bidding

(D) The winning bidders must take the items in their

current condition

Trang 2

Forms and Tables Questions 1-3 refer to the following table REASONS FOR NO FRANCHISES AT PRESENT IN FOREIGN COUNTRIES RESPONDENTS REASON NUMBER PERCENT

1 Government or legal restrictions 14 32.6

2 Insufficient foreign demand for products 8 18.8 3, Lack of market information 16 37.2

4 Trademark and/or copyright obstacles 2 47

5 Products not adapted to foreign consumers 3 7.0

6 Excessive geographic distance 20 46.5

7, Other 13

Total respondents 43° —

Survey was conducted among small and mid-sized business owners, all members of the National Business Association Participation in this survey was completely voluntary All answers were provided during personal, one-on-one interviews

* Multiple answers given by some

1 What type of firm did the respondents to this BD â @đ

survey represent?

(A) Those that had several franchises abroad

(B) Those that refused to ever expand abroad

(C) Those that were presently expanding in other countries (D) Those that werg established in only one country

2 What reason is stated most often? oa ®D ® ®

(A) Lack of proximity (B) Not enough research

(C) Laws forbidding products (D) Too much trouble

Trang 3

Questions 4-6 refer to the following form

Classified Advertising Order Form

Rates: $2 for every word each day Minimum charge $30 for 15 words or fewer Monthly run: 30% discount NAME DATE ADDRESS PHONE NUMBER OF DAYS AD WILL RUN DATE(S) OF PUBLICATION CHECK ENCLOSED FOR

PLEASE PRINT MESSAGE BELOW ,

DEADLINE: 2 P.m day of publication No refund on canceled ads Please write all information clearly The newspaper is not responsible for misspellings or errors in phone numbers or addresses Corrections can be made in subsequent runs by calling the advertising office before 2 p.m Please have your account number ready when you call

Các li bá ái ees Games es bo se cái lo œ Cems es ls ics Cade “Ged SACs gà dai ca Ghi ls a: cul tip ic iu ốcnšz 0s tan dễ

4 How much would a message containing 10 words cost? â 23 â đD

(A) $2 every day itis run

(B) $20 daily

(C) $150 from Monday to Friday

(D) $600 monthly

5 When should the advertiser submit the form? oO Œ ® ®

(A) The day before publication

(B) Prior to 2:00 in the afternoon (C) After the deadline

(D) Within 24 hours of publication

6 When would editions of the Sydney Daily News oOđD â đ

most probably come out?

(A) In the late afternoon

(B) Early in the morning

(C) Around noon (D) Weekly

Trang 4

Questions 7-9 refer to the following form

RETAIL INSTALLMENT CONTRACT AND SECURITY AGREEMENT

The Undersigned (herein called Purchaser) purchases from Stein Brothers, Inc (Seller) and grants to

_Dot Parker _ a security interest in, subject to the terms and conditions hereof,

the following described property

AMOUNT

INSURANCE AGREEMENT*

The purchase of insurance coverage is voluntary and not required for credit $

is avallableatacostol$ —S—Ss——sftor the term of credit

| desire insurance coverage

Signed: Date:

| do not desire insurance coverage

Signed: Dart Parteern— aa eee a0

“Insurance coverage is good only for the term stated on this agreement Extensions may be made at

the end of the term by completing an Insurance Extension Request Form and paying the required

amount Insurance coverage is valid only for the person named on this form and only for the equipment or property described herein It is not transferable to any subsequent owners of the

equipment or property

184

7 What can be determined by reading this form? Oo ® â @đ

(A) Insurance is guaranteed

(B) There was no credit for a trade-in

(C) Insurance covetage is mandatory (D) The buyer must pay interest on the item

8 What is true about the purchaser named on thisform? @đ @đâ â @đ

(A) She has decided not to take insurance coverage (B) She has a family business

(C) She owns an appliance store

(D) She needed a washing machine

Trang 5

Questions 10-12 refer to the following table 10 11 12 WorldWide Airlines Discount airfares for week of March 15 +

Los Angeles — New York Š 205

Los Angeles — Melbourne $ 575

Los Angeles — Buenos Aires $475 San Francisco — Tokyo $610

San Francisco — Seoul $ 650 *

All fares quoted are one way, economy class Round-trip fares are double the one-way fare Prices guaranteed until midnight Margh 21

Call WorldWide Airlines for information on business and first-class fares

Attention, travelers to South America Starting next month, we will be adding more South American destinations to our schedule We will have daily flights to Caracas, Lima, and Quito starting in April, and daily flights to La Paz and Montevideo starting in June See

our website for information on schedules and fares

Who would be interested in this information? (A) People who prefer luxury accomodations

(B) People who travel to Europe

(C) People who like to save money

(D) People who are planning a trip between Los Angeles and San Francisco

How much would a round-trip ticket between Los Angeles and Melbourne cost?

(A) $475 (B) $575 (C) $950 (D) $1,150

What should someone who wants a first-class ticket to Seoul do?

(A) Pay $650 for a one-way ticket (B) Travel with a different airline (C) Purchase a ticket before March 22 (D) Call the airline for more information

oO ®D â đ

oD đD â đ

oO đD â đ

Trang 6

Questions 13-15 refer to the following form

Now you can share Bibliophile: The Journal for Book Lovers with

a friend Just fill out the form below and send it in with a check for $24 for a one-year subscription (10 issues) or $45 for two years (20 issues) We'll do the rest

Send to: From:

Name Isabella Kang Name Howard Zimmer

Address _ 83 West State Street Address /080 Eastern Avenue City Park View, IA 56924 City Brownsville, MA 01910

Country USA Country USA

_ Yes, I want a gift card enclosed with the first issue

Foreign addresses add $12 or its equivalent for postage Most currencies accepted

Special offer for our subscribers:

Order a two-year subscription for yourself or a friend and get a one- or two-year subscription to Creative Writers Journal at 50% off Offer good only until the end of this year, so order now

_ Yes, I am ordering a two-year subscription to Bibliophile and also

want a discounted subscription to Creative Writers Journal Enclosed is an additional

_ $15 (one year)

_ $27 (two years)

13 What is the purpose of this form? oO đ â đ

(A) To order books

(B) To request a gift catalog

(C) To order a gift subscription to a magazine

(D) To request extra copies of a journal

14 Who is Howard Zimmer? oO ® â đ

(A) A friend of Isabella Kang (B) A magazine publisher (C) Anemployee of Bibliophile (D) A bookseller

15 What should residents of foreign countries do? Oo đ â đ

(A) Send in their money in dollars only

(B) Pay extra for the cost of mailing

(C) Order the current issue only

Trang 7

Labels Questions 1-3 refer to the following label Warranted 40,000 Miles Full Warranty

During the one-year warranty period, if the size and load-range rating of the tire

are equal to or greater than that which the manufacturer specitied, we will replace

the tire free of charge or refund the cost if either of the following occurs: (1) failure relating to material or workmanship of the tire on normal road hazards; (2) tread wearout (2/32 in or less remaining) Warranty must be presented to verify mileage

Warranty Extension

The warranty may be extended to 80,000 miles/two years or 120,000 miles/three years Complete the form provided by your dealership and pay the required amount In order to be valid, the warranty extension must be requested at time of purchase or within 30 days of purchase Customer Is responsible for retaining all documentation as proof of warranty extension rights

Use of product under extreme or highly unusual conditions, or failure to make claim within a reasonable period of time, may invalidate the warranty See user's

manual for further information

1 What does the passage guarantee the performanceof? A2 @đ â đ

(A) The car

(B) The wheels

(C) The engine

(D) The tires

2 What does the manufacturer guarantee? Oo ®D © ®

(A) Full rebate on materials or workmanship

(B) Replacement or full refund

(C) Either the cost or a new product (D) Size and load range

3 According to the warranty, what must the purchaserdo? ©D đ â đ

(A) Document mileage

(B) Prove initial cost

(C) Verify workmanship defects

(D) Confirm load-range rating

Trang 8

188 Questions 4-6 refer to the following label 4

This product comes with a full six-month warranty For six months from the date of purchase, Kenwich Center will fix,

without charge, defects in material or workmanship that arise

during the normal operation of the calculator, However, this

warranty does not apply to malfunctions due to battery leakage

or in cases where the product has been used for purposes other than those intended by the manufacturer To obtain service under this warranty, the calculator, together with a receipt indicating date of purchase, must be returned to the dealer where it was purchased Alternatively, the calculator can be returned directly to Kenwich Center Use the postage-

paid envelope that is included with the calculator Enclose

proof of date of purchase and a brief description of the defect

or malfunction Please allow six weeks for the product to be repaired and returned to the customer

For service warranties beyond the term of the normal six- month warranty, repair and replacement insurance may be purchased Please see your dealer for details or contact the

Kenwich Center directly by phone at 800-555-0987

According to the passage, which of the following

is true about Kenwich Center?

(A) (B) (C) (D)

Under which of the following circumstances It is an electronics service center It stores batteries It services unusual products It purchases calculators is this warranty NOJ valid? (A) (B) (C) (D)

For Kenwich Center to honor its warranty, what

Lf action is taken within the first six months of purchase Lf the batteries leaked and caused the calculator to malfunction Lf the calculator is mailed directly to Kenwich Center

If the calculator is returned to the dealer

must the purchaser do? (A)

(B) (C) (D)

Return the product personally

Verify the cause of malfunction

Trang 9

Questions 7-9 refer to the following label ae 9, GENERAL APPLICATION

Hold unit 6 to 8 inches from skin or clothing during application Moisten surface slightly using a slow sweeping motion, There is no need to saturate Apply around cuffs of pants and shirts where bites could

occur,

TO APPLY TO FACE

and neck, except near eyes and mouth * Do not spray directly onto face

In case product gets into eyes, flush repeatedly with water for 30 minutes CAUTION case of accidental ingestion, do not induce FLAMMABLE! * Do not use near sparks, flame, or fire temperatures exceed 120°F * Do not expose treated areas until liquid has evaporated

e First spray into palm of hand and spread on face

¢ For use by children under adult superyision only * Not for use with children under two years of age * This product is harmful or fatal if swallowed In

vomiting Give victim plenty of water and contact your local poison control center immediately

* Do not place on top of stove or radiator or where

What do the instructions probably refer to? (A) Shaving cream

(B) Insect spray

(C) Spray starch

(D) Face lotion

Which of the following best describes the substance?

(A) Itis medicinal

(B) It comes in powdered form

(C) Itis applied manually

(D) Itis flammable when wet

Trang 10

Questions 10-12 refer to the following label

| dì Do not remove this tag Š Warn children of potential risk

To avoid risk of death when using this product: 1 Always unplug after use

2 Do not store or use near water

3 Do not allow to fall into bathtub or sink

4 If product falls into water, unplug before removing ()

from water

5 To avoid dangers from faulty connections or of strangulation, do not use with extension :

6 After prolonged stora iod, check all wires and connectors carefully for possible before connecting to electrical outlet 7 Return defective product to manufacturer for repair or

replacement Do not attempt to repair product yourself

10 Where would this label be found? oO đD â đ

(A) Ona poisonous substance

(B) Ona bottled product (C) Onan electrical appliance

(D) Ona bath product

11 The word “potential” in line 2 is closestin meaningto 2 Œ23 ©) Œ (A) essenHal (B) dubious (C) potent (D) possible ‘

12 What does the label say about children? oO đD â đ (A) They should have the dangers explained to them,

(B) They should not be allowed to touch the product (C) They must be supervised while using the product

(D) They might fall down while using the product

Trang 11

Questions 13-15 refer to the following label

WORK SOLUTIONS, INC

providing you with office supplies since 1989 Contents: — 15 rewriteable computer compact disks — 700 MB/80 min capacity guaranteed 100% error-free - 15 labels

— 3two-tipped CD/DVD markers, 1 each black, blue, red; can write on any CD or DVD surface

To reorder and to see our complete line of products, visit our website, For technical assistance, call 800-555-2121

,

This product is 100% guaranteed by Work

Solutions, Inc, If purchaser is not satisfied with product for any reason, return it to the place of purchase for a complete refund, no questions asked 13 What kind of business is Work Solutions, Inc.? 14 15

(A) Acomputer manufacturer

(B) An office supply store (C) ACD producer (D) A business consultant What is inside the box? (A) 1 marker (B) 3DVDs (C) 15 labels (D) 700 CDs What should someone do to get help using the product?

Trang 12

Letters, E-Mail, and Memos Questions 1-3 refer to the following letter December 27, 20 Sari Industries 4? Park Road Colombo, Sri Lanka Sirs:

At the recent International Import Fair in Singapore we noticed your collection of handmade

textiles We were impressed by the unique colors and designs We believe the type of textiles you had on exhibit would work well with our line of women’s clothing, and we are interested

in purchasing a quantity Your representative was unable to give us an idea of when you expect to have these designs ready for export

Our designers will be in Colombo on the 15th of next month to choose materials for our

summer line, to be exhibited in February of next year I would like to have them meet with

representatives of your company to select textiles and to arrange for ordering and delivery | am hoping that you will have the material ready for export within the next few months We will need sufficient quantities by early May in order to start our production process on time If this seems feasible, please contact me so that we can set up a meeting for next month

We were impressed by the quality of material you exhibited at the fair and are excited about the prospect of incorporating it into our clothing designs We look forward to establishing a relationship with your company

Sincerely,

Robert Simon

Trang 14

Questions 4-7 refer to the following e-mail message

Dear Fellow Besco Stockholder:

An Australian corporation controlled by J.B Mudridge has begun a last-minute proxy fight to get you to vote against certain important proposals that your Board has unanimously approved and recommended for your support The complete text of these proposals was forwarded to you last month as required by our bylaws If you no longer have access to these and would like to read them again, you can download the proposals from the stockholders-only section of our website Please have your account number or password ready when

legging on to the site You will also be able to view an explanation of why we

believe that these proposals are in the best interests of the company and its stockholders

This year alone, stockholders of more than one hundred publicly traded companies enthusiastically voted to adopt measures similar to those proposed

to the stockholders of Besco Your directors have a fiduciary duty to all company stockholders With this in mind, they have recommended these

measures to protect your interests and maximize your stock values

We believe your support of these proposals will assist your Board in attaining these important goals Please go to our website and vote in favor of our

proposals The annual stockholders meeting will take place next Wednesday,

Trang 16

Questions 8-10 refer to the following e-mail message

All lon s0 xa con láo a training course on the safety

procedures in effect al our various sites Successful completion of this course is

a requirement for obtaining permanent employment status at this company The training course must be completed by each employee before the end of his/her

six-month probationary period This course is individualized and self-contained;

consequently, you may take it at any time It is available in the Learning Resource Center, located next to the cafeteria The center is open from 7 A.M

to 9 P.M., making it convenient to work on the course before or after your

normal work shift or during your lunch hour

The training course combines the use of a computer and interactive CD-ROMs You will be able to learn at your own pace Completion of the course takes

approximately 12 to 15 hours Upon completion, you will be required to assess the course using the assessment tool A computer printout will provide you with immediate results Anyone with a score of less than 75 percent will be required to repeat the course If you are unfamiliar with the use of the Learning Resource

Center equipment or software, staff are avaliable to assist you

It you have any questions regarding the purpose of this requirement or how to

fulfill it, please contact the Office of Risk Management Thank you for your

cooperation Louisa Parks

Risk Management Officer

The Holbrook Company

Trang 18

Questions 11-13 refer to the following memorandum BINELL INTEROFFICE MEMO : Tenants of Elwood Office Building FROM: J Wilcox suBJECT: Parking Spaces DATE: January 3, 20

It has come to our attention that unauthorized persons are parking their cars in spaces reserved for Binell senior corporate officers, visitors to Binell, and building medical personnel, We can only assume that these violators are not employees of the Binell company but are people with business in the other surrounding offices

This has been an ongoing problem that doesn’t seem to want to go away, despite

the larger, more visible signs placed in the parking garage and the notices posted

in the building elevators and hallways Therefore, we are now forced to resort to more extreme measures As of next Monday, January 8, we will have all illegally

parked cars towed at the owner's risk and expense Please be advised that there

will be no leniency in regard to this matter

We encourage you to make our intentions known to your staff and clients

Please remind them that there are ample unreserved parking spaces available on the top floor of the garage, as well as metered street parking and several paid public garages nearby

We also encourage you to look into the possibility of reserving more spaces

for the staff and clients of your particular business The building manager has

assured us that a number of spaces are available, and they are certainly worth

the fee charged by the building management

Trang 20

Questions 14-16 refer to the following letter 85 Main Strect Springdale, IL 42130 August 1, 20 Amanda Fritz 178 Summer Street Springdale, IL 42130 Dear Ms Fritz:

This is to inform you that your certificate of deposit, account number

92-734-123, will mature on August 14 The current value of your account is $10,191.63, with an interest rate of 2.5 percent until

maturity

Unless you instruct us otherwise, we will automatically renew your certificate of deposit for another year at the then prevailing interest

rate The interest rate has not yet been determined, but you may call our customer service office on August 14 to learn the interest rate that will

be applied to your account should you choose to renew

If you decide not to renew your certificate of deposit, you will have ten calendar days following the maturity date to withdraw your funds without penalty lf you are interested in considering other ways to

invest your money, we would be happy to discuss with you the

investment opportunities available at Center Bank In addition to traditional savings accounts, we have several types of money market

funds available We also have certificates of deposit with five- and ten-year terms If you don’t need to have your money available to you in

the short term, accounts like these are a good investment because they

provide you with a more favorable interest rate You may call the bank

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