Configuring Windows 7 (Training Kit) - Part 81 pdf

Lesson 3: Recovering Files and Folders CHAPTER 14 773 FIGURE 14-28 No previous versions of the renamed file FIGURE 14-29 Restoring previous versions of a folder 7 7 4 CHAPTER 14 Recovery and Backup 10. Select a previous version of the folder that is likely to contain the file you want to restore, as shown in Figure 14-30, and then click Open. FIGURE 14-30 Selecting the previous version of a folder that contains the file you want to restore 11. As shown in Figure 14-31, the previous version of the file that you want to restore should be in the previous version of the folder. Right-click the file and copy it. FIGURE 14-31 The previous version of the file you renamed in the recovered folder Lesson 3: Recovering Files and Folders CHAPTER 14 775 12. Close the previous version of the folder. Paste the file to wherever you want to store it. It is a good idea to open it and make sure it is the version that you want. Lesson Summary n You can recover a previous version of a file or folder from shadow copies created when a restore point was created or from backup sets. n You can restore a renamed or deleted file by restoring a previous version of the folder in which the original file was saved. n You can restore user settings and user-related data such as desktop settings, contacts, and favorites by restoring a user profile. n You can configure system protection on internal and external hard drives and VHDs formatted using the NTFS file system. Previous versions of files and folders are created when you create a restore point on a drive where system protection is configured. Lesson Review You can use the following questions to test your knowledge of the information in Lesson 3, “Recovering Files and Folders.” The questions are also available on the companion DVD if you prefer to review them in electronic form. note ANSWERS Answers to these questions and explanations of why each answer choice is correct or incorrect are located in the “Answers” section at the end of the book. 1. A user telephones your help desk. She has just accidentally deleted a file she was working on earlier that day. You have configured her computer to carry out backups every evening, and you installed a new graphics driver two days ago. How should you advise the user to retrieve her file? a. Open the Backup And Restore console and restore the file from backup. B. Use the Restore Previous Versions feature to restore the file. c. Open her Recycle Bin, right-click the file, and choose Restore. D. Perform a system restore. 2. An employee who works from home telephones your help desk. A virus attack has deleted his computer’s single internal hard disk. He carried out a System Image backup on his computer three months ago and automatically backs up his personal files every night. He uses an external USB hard drive formatted with the NTFS file system to hold his backups. All his personal files are in his Documents library. What do you advise? (Choose all that apply; the answers form a complete solution.) a. Carry out a System Image restore. B. Carry out a system restore. 7 7 6 CHAPTER 14 Recovery and Backup c. Use Restore Previous Versions to restore his Documents library from a shadow copy. D. Use Restore My Files in the Backup And Restore console to restore his Documents library folder. 3. Your computer running Windows 7 Enterprise has two internal hard disks. System protection is configured by default on the C: drive, which holds the operating system and installed applications. The D: drive is a 500-GB hard disk formatted with the NTFS filing system, and you use it to store your personal files. You want to store previous versions going back several months and therefore intend to reserve 200 GB of this disk for system protection. You are not using either of your internal disks for backup; instead, you store your backups on a 1-TB external USB hard disk. How do you configure system protection on your D: drive? (Choose all that apply; each answer forms part of the complete solution.) a. Select Restore System Settings And Previous Versions Of Files B. Select Only Restore Previous Versions Of Files c. Set the Max Usage slider control to 40 percent D. Set the Max Usage slider control to 4 percent 4. Your company’s chief accountant consults you with a question about a financial spreadsheet. She needs to recover the version of this particular spreadsheet that existed six months ago because it is needed for a financial audit. Using Restore Previous Versions, you find that the oldest version stored is dated three months ago. How can you recover the required file? a. Edit the System Protection properties for the volume that hosts the file. Use the Max Usage slider to increase the maximum proportion of the hard disk capacity used for system protection to 70 percent. B. Perform a system restore. Select a system restore point that was created six months ago. c. Edit the System Protection properties for the volume that hosts the file. Select the Only Restore Previous Versions Of Files setting. D. Use the Backup And Restore console to recover the file from a backup set generated six months ago. 5. A user telephones your help desk. Her Favorites list is corrupt and she is having problems accessing the Web sites she visits regularly. All the computers in your organization are backed up every night with a file and folder backup that uses default settings. A restore point was created on all the company’s client computers 24 hours ago because a new device driver was installed. You performed a System Image backup on all the computers in your organization three weeks ago. The user is not Lesson 3: Recovering Files and Folders CHAPTER 14 777 computer-literate and you need to fix the problem for her. What is the most efficient way to do so? a. Perform a system restore. B. Perform a System Image restore. c. Use the Restore Files Wizard to restore the Favorites folder in the user’s backed-up profile. D. Access the History tab under Favorites on the user’s browser. Browse to recently visited sites and add them to Favorites. 7 7 8 CHAPTER 14 Recovery and Backup Chapter Summary n You can use the Backup And Restore console to start and to schedule a file and folder backup and to start (but not schedule) a System Image backup. You can perform a System Image backup from an elevated command prompt. You can restore your entire computer from a System Image backup to the way it was when the backup was taken. You can restore files, folders, and user profile information from file and folder backup sets. n Restore points are created automatically when you make significant system changes. You can also manually create a restore point and you can restore your system settings to a selected restore point. You configure system protection on a disk drive to enable restore point creation and specify the proportion of disk capacity that system protection uses. n Advanced Boot Options and System Repair let you address problems when a computer does not boot normally. n You can recover a previous version of a file or folder from shadow copies created when a restore point was created or from backup sets. You can restore a renamed or deleted file with its original file name. Chapter Review To further practice and reinforce the skills you learned in this chapter, you can perform the following tasks: n Review the chapter summary. n Review the list of key terms introduced in this chapter. n Complete the case scenarios. These scenarios set up real-world situations involving the topics of this chapter and ask you to create a solution. n Complete the suggested practices. n Take a practice test. Key Terms Do you know what these key terms mean? You can check your answers by looking up the terms in the glossary at the end of the book. n dummy restore n restore point n shadow copy n System Image n system restore Case Scenarios CHAPTER 14 779 Case Scenarios In the following case scenarios, you apply what you’ve learned about recovery and backup. You can find answers to these questions in the “Answers” section at the end of this book. Case Scenario 1: Supporting Backup And Restore James Seymour is an IT professional working for a large computer retailer that provides help-desk advice to home users. The retailer mostly sells computers that run Windows 7. Answer the following questions: 1. A user has accidently deleted all the data in a file and then saved the file to hard disk and closed the application. He has not scheduled automatic file and folder backups. He has been working with the file for over a week. During that week, he has installed a number of application packages. What does James tell him? 2. A user has configured automatic file and folder backup to take place at midnight every night. She has accepted the default of letting Windows decide what files and folders to back up. A file that her son is working on for a school project has been corrupted. She is concerned that because she did not specify her son’s Documents library, he cannot restore the file from backup. What does James tell her? 3. A user recently installed third-party software that is causing problems on his computer. He also has problems uninstalling the software. He understands that he can use a system restore to restore the computer to its last restore point, but he is afraid he might lose some important files that he has created recently. What does James tell him? 4. A user’s computer has a single hard disk that contains two partitions. She has tried to create a System Image backup on the partition that does not hold her operating system, but the Create A System Image Wizard does not give her that option. She wants to know how she can create such a backup. What does James tell her? Case Scenario 2: Addressing System and Configuration Issues James Seymour provides technical support for Lucerne Publishing, a small publishing company that has only one office. Lucerne’s network does not use Active Directory Domain Services (AD DS) and is configured as a workgroup. All computers on the network run Windows 7 Professional. James has an administrator account on all Lucerne’s computers. All other employees have standard accounts except for the boss, Don Hall, who has an Administrator account on his own computer but not on any others. Unfortunately, Don is not as knowledgeable about computers as he thinks he is. With this information in mind, answer the following questions: 1. Don boots his computer and accesses the Advanced Boot Options. He selects Disable Driver Signal Enforcement, which lets him install and try out unsigned display drivers 7 8 0 CHAPTER 14 Recovery and Backup he has downloaded from various Internet sites. However, when he installs the first of these drivers, the computer reboots and the monitor screen is completely blank. Don asks James how he can quickly get his computer working again. What advice does James give? 2. Don thinks he knows a better way of solving the previous problem. He will boot from the installation media and perform a System Image restore. Fortunately, he speaks to James first. James knows that the last System Image backup performed on Don’s computer happened three months ago. What does he advise? 3. The computers at Lucerne Publishing have two internal hard disks. The first holds the operating system and applications, and the second holds user data. Backups are done to a network share on a server on the network. Don inspects the system protection settings that James has configured on the second hard disk. He understands that a higher Disk Usage setting results in more previous versions being stored. He suggests a setting of 90 percent rather than the 40 percent James has configured. What does James tell him? Suggested Practices To help you master the exam objectives presented in this chapter, complete the following tasks. Perform Backups n Practice 1 Create a batch file that performs a System Image backup. Use Task Scheduler to schedule this backup for every two weeks. n Practice 2 (optional) If you have a second computer running Windows 7 Ultimate on your test network (such as the Aberdeen computer), create a network share on that computer and perform a file and folder backup on the Canberra computer that uses that network share. Configure System Recovery n Practice 1 You can boot from the installation DVD-ROM and perform a system recovery in one of two ways—either by pressing the F8 key on boot to access the Advanced Boot Options or by selecting Repair My Computer. You need to be familiar with running a system restore when a computer cannot boot normally. n Practice 2 Access the More Information link given in Lesson 2 to learn more about the Bcdedit utility and the command syntax. Practice using this utility. n Practice 3 (optional) If you created a bootable VHD in Chapter 2, restore a recent System Image backup to that VHD and boot from that system image. Take a Practice Test CHAPTER 14 781 Recover Files and Folders n Practice 1 Delete one of your files (preferably one that you no longer need) and remove it from the Recycle Bin. Recover the file and ensure that other files in the same folder are the most recent versions. n Practice 2 Delete all your Internet favorites (it is a good idea to copy your Favorites folder somewhere safe first). Restore your Favorites folder from your user profile backup. Take a Practice Test The practice tests on this book’s companion DVD offer many options. For example, you can test yourself on just one exam objective, or you can test yourself on all the 70-680 certification exam content. You can set up the test so that it closely simulates the experience of taking a certification exam, or you can set it up in study mode so that you can look at the correct answers and explanations after you answer each question. More Info PRACTICE TESTS For details about all the practice test options available, see the section entitled “How to Use the Practice Tests,” in the Introduction to this book. . Recovering Files and Folders CHAPTER 14 77 3 FIGURE 1 4-2 8 No previous versions of the renamed file FIGURE 1 4-2 9 Restoring previous versions of a folder 7 7 4 CHAPTER 14 Recovery and Backup 10 the folder. Right-click the file and copy it. FIGURE 1 4-3 1 The previous version of the file you renamed in the recovered folder Lesson 3: Recovering Files and Folders CHAPTER 14 77 5 12. Close the. organization three weeks ago. The user is not Lesson 3: Recovering Files and Folders CHAPTER 14 77 7 computer-literate and you need to fix the problem for her. What is the most efficient way to do so?