Report Graduation Internship Topic The Application Of Imc To Improve The Company’s Brand Awareness.pdf

This report is about a United States immigration visa and immigration consulting firm, it is Dai Viet, Inc.. Table 9: Estimated budget Of Public Relations...ccccsssccscessesscessescessee

DAI HO C FACULTY OF ECONOMICS AND BUSINESS

REPORT GRADUATION INTERNSHIP TOPIC: THE APPLICATION OF IMC TO

IMPROVE THE COMPANY’S BRAND AWARENESS

DAI HO C FACULTY OF ECONOMICS AND BUSINESS

REPORT GRADUATION INTERNSHIP TOPIC: THE APPLICATION OF IMC TO

IMPROVE THE COMPANY’S BRAND AWARENESS

Hoa Sen University

COMMENTS OF ENTERPRISE

Ho Chi Minh City, / /

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Graduation Internship Report

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Graduation Internship Report

This report is about a United States immigration visa and immigration consulting firm, it is Dai

Viet, Inc The content of the report is the actual experience I have been experiencing during more than three months when i was an intern at here This report includes three main part:

- Topic report

Since the company has just been operating for more than 6 months in VN, it is now facing the problem regarding brand awareness This issue has led to the significant number of clients relies mainly on our partners Therefore, this report is going to propose some realistic solution in order

to enhance the issue

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Graduation Internship Report

First of all, I would like to express my deepest gratitude to Hoa Sen University, where I am studying, for creating opportunities for me as well as other students to have a good learning environment and experiencing the actual work environment with the business through this graduation internship

And next, I would like to send my sincere thanks to Mr Phan Minh Tuan, coordinator of this

graduation internship, and my lecturer Mrs Tran Thi Thu Hien, who gave me guidance and suggestions to help me finish this report

And the last, I would like to take this opportunity to thank all my colleague in Dai Viet, Inc

especially Mr Nguyen Tung Duy who gave me good advices and guided me when I first join to

this strange working environment, thank you for providing me the enthusiastic guide to help me complete this report

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TABLE OF CONTENT

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5 Useful experiences during the internship

PART 3: INTERNSHIP REPORT’S TOPIC

1 Current status of business & Reason for choosing this topic

Table 9: Estimated budget Of Public Relations ccccsssccscessesscessescesseesesscesscesescesscsseeescensscesecesseesaes 58

Table 13: KPI for MeaSureMent ccsccscecessessescsscsscssescescesescescesesceseesensensenssensensesensensesecscensenseensesseesecees 62

PICTURES

Picture 3: Business Association Of Vietnamese in the United States (BAOVUS) cà 4

Picture 5: Leadership team of Dai Viet, Inc with secretary of Ho Chi Minh City committee - Mr Nguyen

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Picture 6: CEO of Dai Viet, Inc (red vest) with Prime Minister of Vietnam Mr Nguyen Xuan Phuc 7 Picture 7: BAOVUS works with the delegation from the Ministry of Sience on the transfer of clean water

Picture 8: Hung Vuong Center Project in tĨle ÚS, s5 s25 2v 93.9 xxx 0 0 001 gu ng 15

Picture 19: A sample post on Facebook Fanpage csscsscsssssscsessssesesssersessssesessssesesessesssessesssessesseseseeneenes 31

Picture 22: A picture which is used to run promotion advertising on Facebook to increase interaction 46

Picture 27: Homepage OŸ VI€COTOITAV.V «Gà HH Họ họ ch gu ngư 22

[Tai 02cH8 9:0] 800i: 8/;ï37:ya: 110 09

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Graduation Internship Report

After four years of studying and working at the Hoa Sen university under the guidance of professional lecturers, the university has provided students the opportunity to experience practical knowledge through an internship before graduation Through this, we are able to recognize and shape our work in the future, how to work in the corporate environment and how

to apply the knowledge that we have learned in real life

In order to understand the business environment and the industry that I will work in the future,

besides what I have learnt from the books and media, the university has given me an

opportunity to learn, experiene and interact with the business as a full time employee And I was recruited into Marketing team which match with the major that I have been learning Because the universityl’s goal was to give us a chance to work in a professional environment, before starting this internship, I have already set some main goals for myself:

" How different the behavior is than when you were a student, culture at work

"Practice and familiarize yourself with the intensity of the company's work, effectively coordinate with other members under pressure

«Find out the solutions to the shortcomings that the company is having in the most useful and effective way

And to achieve these goals, I tried to learn as well as work hard to do everything with the best attitude The content of this report is presented in a sequence that the first is a summary of the company, its services, tasks that I have done and solutions for the problems which the business are facing

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Graduation Internship Report

Transaction Office: 13th floor, 40 Pham Ngoc Thach, Ward 6, District 3 Ho Chi Minh

City, Vietnam The transaction office was established in 2016

Symbolic Meaning of the Logo: According to Chairman of the

Board - Mr David Ho, this idea come from the gold coin of The

Tran Dynasty, the period in which currency and trade thrive

of Dai Viet, Inc aims at expressing the fortune and wealthy for

our business In addition, this logo also bold culture of

settling in the United States always towards the homeland of

Picture 1: the logo of Vietnam, always looking forward to a good future for home Dai Viet, Inc

Dai Viet, Inc is a company operating in the field of investment in settlement, introduction, promotion, information, support investment opportunities and settle in the United States, Events, cultural exchanges between Vietnam and the United States in cooperation with leading law firms, project developers and immigration consultants in the United States

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(BAOVUS) and is the sole partner of the Association in Vietnam Dai Viet is not just a company but a companion to help you open the door to integration, showing you the shortest way to

realize the international dream Like its own name, Dai Viet symbolizes the orientation of the

company, creating a collaborative environment, exchanging information between businesses, entrepreneurs and associations both inside and outside the country Work in all fields of

economics, trade, science and technology, contribute to the socio-economic development of the country

Picture 2: Dai Viet, Inc 's office in Ho Chi Minh City

Dai Viet understands that the customers’s need and desire are reunited with relatives, study in

advanced education, expand business to new market, travel to strange land, work in

multinational environment and it is very important for customers Therefore, Dai Viet's team of professionals and lawyers always perform their services in a professional and committed manner, always ready to share and accompany our customers throughout the process, from the moment of making decision, make the application to stabilize the life after receiving the visa Dai Viet, Inc specializes in providing the following services:

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" Promote, advise, provide information on study and career programs ¡n the United States

*" Employment Placement Program (EB3 Program)

= Business Residency Program (L.1 Program)

= Exchange, connecting students

* Join with BAOVUS to organize programs that link the United States and Vietnam in areas such as culture, business,

To us, you are not only a customer but also a partner, a motive force for Dai Viet to develop day

by day With thousands of records completed and passed successfully, Dai Viet is confident that when coming to the team of specialists and lawyers, you will have professional, convenient experience in one The workplace is friendly, close but the success rate is almost perfect for competitive rates Dai Viet is honored to be with you to open the door of international and future customers is the motivation for us to strive and develop

2 Establishment and Development

2.1 Objective of Establishment

The goal of Dai Viet, Inc is building relationship between Vietnam and the United States to bring new opportunities for Vietnamese to experience American’s culture The joy of every customer when receive a United States’s visa is a motivation for the association as well as Dai Viet, Inc to strive and develop

Dai Viet, Inc always consider quality - sophistication - customer information security - knowledge is the most important criteria in providing the services of the company Over the years, Dai Viet, Inc are proud to be a strong and prestigious brand name in our field of operations in Vietnam and the United States Dai Viet, Inc always wishes to bring the best

values to the Vietnamese community With a long time working in the field of consulting visa

services Dai Viet, Inc has built trust in the mind of many customers not only in Vietnam but also customers from many places in the United States We are committed to provide the highest level of satisfaction to our customers when coming to Dai Viet, Inc

Dai Viet, Inc is a member of the executive board of the Business Association of

Vietnamese in the United States ( BAOVUS ) This is a non profit organization that works as a

trade bridge between Vietnam and the United States BAOVUS was established under the

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career

Business Association of VietNamese in the United States was officially established on March

30, 2010 This is an organization of the Vietnamese business community and overseas businessmen in order to mobilize all resources of individuals and businesses to support each

other to facilitate the best development, for the benefit of businesses, entrepreneurs,

communities and the country of Vietnam, create an environment for cooperation and exchange

information between enterprises Businesses, entrepreneurs, associations at home and abroad

Thereby, it will help to promote cooperation in the fields of economics, trade, science and technology and contribute to the socio — economic development of our country

Picture 3: Business Association Of Vietnamese in the United States (BAOVUS)

BAOVUS's mission is to promote the investment trade between the United States and Vietnam,

in which the Vietnamese community in the United States acts as the main source of this exchange BAOVUS is the most reliable bridge for the business of Vietnam and the United

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States on the path leading to a prosperous future for Vietnamese

i citizens as well as for trade relations between the two countries

The important role of the US market as well as the potential of the business community, Vietnamese businessmen in the US: Currently, the potential of the Vietnamese community in the US has not been properly exploited, BAOVUS has just invested in Vietnam less than 5% of

their income Many Vietnamese Americans have showed great interest in investing and doing

business in Vietnam Meanwhile, the fact is that there are quite a lot of success stories of Vietnamese entrepreneurs right in Vietnam Therefore, it is necessary to set up agencies abroad

to promote Vietnamese products and brands BAOVUS association can help the Vietnamese from both sides of the Pacific

Currently, there are about 1.4 million people residing in the United States In overseas remittances, the overseas Vietnamese community sends about US $ 8-10 billion annually, about 60-70% of which is sent from the United States (mainly business and entrepreneurship through BAOVUS) Every year, the Association's Board of Directors visits Vietnam for the purpose of exchanging reports on the activities of the overseas Vietnamese community for the Vietnamese government to create a seamless communication between the Vietnamese Americans with the Vietnam Diplomatic Department, thus devise suitable foreign trade policies for Vietnam and as

well as the Association

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Period stage step phase (2010 - 2013), Dai Viet, Inc was established in parallel with the

development of BAOVUS association, with the initial purpose of being a bridge to support for Vietnameses to work and live in America and create opportunities for Vietnam businessmen to invest and expand business to the United Stated

The phase 2013 - 2015, Dai Viet, Inc started to set up campaign to exploit Vietnam market with

the premise that Dai Viet, Inc created from the previous stage

During the period 2015 - 2017, BAOVUS association decided to set up a representative office,

Dai Viet, Inc in Vietnam, with the support of Vietnamese leaders, Dai Viet, Inc has created

success from the early days for its establishment in Vietnam

In 2017, BAOVUS and Dai Viet Inc signed a comprehensive strategic cooperation

agreement Accordingly, both sides will be strategic partners in some activities such as study abroad - investment - cooperation in the United States Under the agreement, BAOVUS and Dai Viet Inc will maximize their own advantages to deploy many projects to bring its Vietnamese

brand name against other countries in the area and the world

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For many years, Dai Viet Inc always maintain a network of external experts and advisors to complement the company's managers These strategic partnerships play an important role in enhancing international knowledge and the ability to anticipate legal issues arising in the course

of working with partners inside and outside the United States The company has established cooperative relations with senior organizations such as The Embassy of Vietnam in the United

States, Business Association of Vietnamese in the United States, Vietnam Student Association in

the United States, Ministry of Foreign Affairs of Vietnam

—

Picture 5: Leadership team of Dai Viet, Inc with secretary of Ho Chi Minh City committee —

Mr Nguyen Thien Nhan (white shirt)

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BAOVUS will sponsor the brand name of Dai Viet Inc when operating in the United States They also support for Dai Viet Inc in the commercial - service - education - cultural events in

the United States Beside that, BAOVUS will help Dai Viet Inc

Introduce, provide information to investors, economic organizations, economic

groups in the United States

Support the investment promotion organizations in the project of Dai Viet Inc in the United States

Support the project, mobilizing legal capital sources and US incentives to implement construction investment projects in the above areas of Dai Viet Inc

Secure information about partners, technology, projects

Dai Viet Inc will work with partners to deploy and implement the interaction of Dai Viet Inc and BAOVUS

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Support customers who was introduced by BAOVUS

Interact with Vietnamese businesses

Graduation Internship Report

- Provides a list of projects calling for investment by US investors and necessary information on investment

Viet Inc.'s projects and other projects which Dai Viet Inc collaborative deploy

Dai Viet Inc to visit the United States and work directly with partners to provide equipment, technology and funds

Picture 7: BAOVUS works with the delegation from the Ministry of Sience on the transfer of

clean water technology to Vietnam

With the vision and aspiration of developing joint venture projects in the United States, regional

and international, the cooperation of the two leading organizations in the field of economic

consulting United States promises to create new era markers, contribute to positive change for the relationship between two countries

3 Market Overview, Main Services, SWOT & 7P Analysis

Nowadays, many developed countries around the world have preferential policies to encourage foreigners to immigrate, live, study and work If you have the opportunity to settle abroad, you will be entitled to the full benefits of education, health and social security in your home country This is very attractive to international citizens in general and Vietnamese citizens in particular

At present, while in Vietnam, the socio-economic situation is facing a series of problems of food hygiene and safety, quality of health, education, etc., the developed countries own advanced

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system These are outstanding advantages, promising an ideal living environment for the young generation to learn and develop

Overseas, you will be entitled to a number of benefits such as your nationality, such as the opportunity to expand your business and work in an international environment with good remuneration, State policies and incentives of the state and social welfare Another reason is that many people are business owners or businessmen who want to expand their business overseas,

so they choose to settle abroad for easier business development and relocation And countries

like USA, Australia, Canada, New Zealand, are destinations for many Vietnamese young

people to choose

Over the past years, because the relationship between Vietnam and the United States has more developed, Vietnamese start to settle in the United States through investment or career has increase too Government of America provide more than one hundred thousand visas every year,

of which about 40,000 are EB-3, this is a visa that allows foreign nationals of skilled, specialist

or other immigrant backgrounds to emigrate to the United States

Many students from Vietnam have been settled in the United States after completing the study program with this type of visa — visa EB3 China and India always used up the quantity of this visa because they are too crowded So the way to settle down and become a US citizen has more opportunities for the Vietnamese, than settle in countries like Germany, England or France Not only to settle for your family, but also to bring your parents, brothers and sisters as well

Currently, the company is providing two main services are

- Visa EB3 for workers to get Green card in the United States

- Visa L1- investment visa for Vietnamese businessmen who want to invest in the United

States (also support Green card for 10 years)

Employment-Based Immigration: Third Preference EB-3

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Graduation Internship Report

You may be eligible for this immigrant visa preference category if you are a skilled worker,

professional, or other worker

experience, not of a temporary or seasonal nature

foreign equivalent and are a member of the professions

than 2 years training or experience, not of a temporary or seasonal nature

The company now focus on the third type “other workers” of Visa EB3 This is a internship program (you will be paid) with professional qualifications of a number of professions such as aesthetics, hotel restaurant, information technology which are deploymented by our exclusive partner This help to create more attractive employment opportunities for Vietnamese workers

Program requirements

fields that Dai Viet,Inc is cooperating If

not, customers will be trained and

Have the financial ability to study and

practice in the United States Have a

an ef AL wt 1 IN ANN

-Being in legal presence in the United

States

-Have a valid residence Visa

-Have a driving license

-Permitted to work in the current status of

stay -Have health insurance

Have opportunity for Long-term stay in the United States

Get green card for whole family (children under 21)

Their children can access to free education until finishing secondary level and to higher

education with the same tuition applied to natives (just 1/3 of which the international students have to pay)

During your stay with your green card, you can take citizenship test and become a US

citizen

Cost of the program

Our service includes:

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Reviews fully assess your personal and family circumstances

Determine whether the EB-3 visa is appropriate for you and your family

Checklist of documents you need for filing

Precise preparation of your visa application

Graduation Internship Report

- Apply your visa to government agencies such as the Ministry of Labor, the Department

of Immigration and the Visa Center

- Carefully coordinate all correspondence with government agencies

and what to expect

along with the customer, a

sum of 5000 USD per person

will be added so a lawyer can

deal with the procedures

The visa L1 allows US employers to transfer a director / manager or staff member who has expertise related to the company's interests from the company’s branches offices to one of its

offices in the United States

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Graduation Internship Report

In addition, visa L1 allow a foreign company that does not have a branch office in the United States to send a director / manager or an employee with specialized knowledge related to public benefits He came to America with the aim of setting up a branch office, a new company The representative of the company must submit form I-129, a nonimmigrant work application for

US Citizenship and Immigration Services (USCIS)

Requirements

For businesses

To qualify for an L1 visa, businesses must:

Have a connection between the company in the United States and the foreign company (parent company, branch, subsidiary, or associate, collectively referred to as the qualified

The size of the business is not regulated However, the reality is that USCIS imposes more stringent standards for small and medium business organizations USCIS may ask questions about the company's finances and its ability to pay the beneficiary For companies with offices that are too small or merely present in the United States, the

likelihood of a decline from USCIS will be higher

For employees (director, manager, professional staff)

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The employee must work for a qualified organization outside the United States as a director / manager or professional staff for one consecutive year counting from the three preceding years before applying for visa L1 to the United States and transferred to the

United States working at the managerial / executive level;

Desiring to enter the United States to operate / manage or provide specialized knowledge

to a branch of the same business or an organization related to it

Graduation Internship Report

Company in Vietnam: Employees must hold managerial or executive positions in a company that has been operating for at least one year

Company in the United States: There must be a business through opening a representative office, or acquiring a business or company operating in the United States

At the same time, the relationship between the Vietnamese company and the US company must be proven

[> CULTURE CENTER PROJECT

HUNG VUONG

field of Culture, Education and Training to

create a strong conection between Vietnam

and United States

= Support companies from Vietnam who wish

to come to the US to open Office Beside

that, it will also help US companies connect

better with Vietnamese companies

Picture 8: Hung Vuong Center Project in the US

Potential investment

¥ One of the city's golden plains, adjacent to Washington DC

¥ There are many cooperation programs between the Ministry of Foreign Affairs of

Vietnam and the Business Association of Vietnamese in the United States

¥ Convenient trading position

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Graduation Internship Report

Open a representative office, branch, or company in any state in the United States

No need for financial proof

No regualtion about the money that invested to comapany in US

The processing time is fast, you will have visa within 3 to 6 months

Applicants are granted US visas up to 7 years for executive positions or 5 years for specialized staff

All visa L1 holders are accompanied by visa L2 and all children under the age of 21 Spouses of L-1 visa holders are legally employed under the protection of US law Children receive free education in the public school system and enjoy social benefits

such as native education, saving on learning costs

Applicants and their families can apply for Green card after one year living and working

in the US when running a business

1-2 Consulting, capturing the client's goals | Assess information , counsel lawyer

and providing the necessary information | and determine cost that need to be

3-8 | Determine the model, specific direction | Complete required documents

to draft and sign contract Payment of

share contribution to general account

company or representative office

14 | Apply to USCIS, wait for feedback and | Implement or modify according to

Table 2: Visa L1 processing

Step 2: Report on the business operation to get a visa extension for the second time Refund

100% money to shareholders according to the original contract

Step 3: Support Green card for 10 years

complicated process as well as cost, so at this time, when the company is still strange to customers, we won’t focus too much on it

PRICE

For EB3 program:

- If you are now in VietNam: ~ 60.000 USD

- If you are now in USA: ~ 45.000 USD

For L1 program: At least 250.000 USD

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In general, compared with the benefits of the Eb3 visa when helping the family customers can

go to the US settlements, this price is not too expensive In fact, the success rate of the EB3 program depends heavily on the employer who will sponsor clients and lawyers to file for the client Currently, the company's business partners in the US are quite large, the company also has a team of lawyers specializing in the field of settlement and immigration This will help increase the success rate of the program and also the competitive advantage of the company compared to other competitors

PLACE

Currently, Dai Viet, Inc has offices in both the United States and Vietnam Two offices will support the company's business operations and provide neccesary information for customer In the US office, clients are primarily international students who want to legalize visas We will help them in finding job, internships place for them, and will be responsible for legal documents processing in the United States for our clients

The office in Vietnam is in charge of finding potential clients, advising information about visa program, helping clients to choose the appropriate settlement form And be responsible for completing the customer profile in Vietnam Although the number of potential customers in Vietnam is quite large, having one office in Ho Chi Minh city make the customers feel inconvenience in finding out and exhanging information In the future, the company should have plan to set up offices in other cities such as Da Nang, Can Tho, Ha Noi

TOOLS DETAIL EVALUATE

- Organize small workshops to

company’s image with representative of partners in

Vietnam

The number of clients that the company applies to this direct form is very limited

many inadequacies leading to low efficiency

Internet marketing

- Fanpage Online customer information

Table 4: Promotion Analysis in 7P

The current staff of the company are mostly young people who are graduated students and do not have much experience in handling the situation when facing to customers The staffs have

no experience in this type of service yet; therefore, they cannot get rid of shortcomings in the procedure supporting the clients

Employees are the key to the company's growth, but the company has no clear direction for internal development The company lack of guideline and training for the staff, there is no clear standard in rewards and clear salary regimes for employees In addition, the company often absorbs and applies some external feedback but does not have a clear assessment and whether it

is appropriate for the company or not

9 PHYSICAL EVIDENCE

Address: 40 Pham Ngoc Thach, Ward 6, District 3, Ho Chi Minh City

way street extending and cutting | company building

Location roads such as Dien Bien Phu, Hai Ba | - The company is located on the 13"

- Have many companies, banks, office | system of whole building So it will

goes wrong

Modern and attractive banner designed

to increase the brand awareness

- The office is designed airily to make

new, so they often have problems

orsia © an - P oma ° Program mMNe'| - Office furniture has not been well

9 8 = 8 ° ; GEM Center @ a

an Dinh Market

a

8 Nhà ` thờ Định Giáo ứ® Ÿ 8 E]Thảo Cầm Viên Sài Gòn 5

9 Three stork „ 9 Not BỀN NGHỆ

a 8 Map data ©2018 Google

Picture 9: Address map of Dai Viet, Inc

issue

On the company side, this is a long but reasonable process In the payment process, the company has to get the entire cost in advance to prevent legal and finacial risks that negatively affect its partners In term of policy, the application for work permit from the us dept of labor takes quite long Hence, the company has no strategy to push this process

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Graduation Internship Report

In summary, the services of the company require customers to have a large enough financial resources and because of the long time processing (about 3 years to have green card) the company should have great trust from customers

4 Partners of Dai Viet, Inc

HEMEMICS TECHNOLOGY CO., LTD

maintain biomolecules including cell, biological tissue, and blood in

dry format for using in Medical and Electronic Biology (for the purpose of prolonging the storage and re-activation of cells in the shortest time) With HBI technology, even in dry format, biology is still feasible and works for use in many commercial Medical, bringing enormous benefits to biotechnology

The CEO of Hememics is Mr David Ho, he is now chairman of Business Association of Vietnames in the US (BAOVUS) and Dai Viet, Inc

Graduation Internship Report

MagRabbit, Inc is an award-winning certified National Minority

Business Enterprise (MBE) founded in 1990 and headquartered in

Austin, Texas MagRabbit’s two groups, Global Software Services

and Global Supply Chain Management provide high quality

outsourcing services to its customers on a global scale Our

experience and award-winning track record includes collaboration with some of America’s top "Fortune 1000" Corporations

They specialize in software outsourcing and administrative services for large companies in the United States MagRabbit’s end-to-end solutions for software development offer companies the opportunity

to offload the heavy lifting so they can focus on their core competencies "We turn our client's ideas into a final product” NAUAH SOLUTIONS - Medical Material Therapy and Supply Company

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Nauah Solutions (NS) is founded on the principle that close personal interaction with patients is a prerequisite for developing a plan for

“Medication Therapy Management’ With over 25 years of

Tran Dinh La (La Tran) is son of Tran Dinh Truong (one of the

States), he is also the manager of the Marriott's Delta Hotel chain in

when the Tran family began to acquire a series of hotels in New

ATTORNEY YAHNE MIORINI

advisers on general law of BAOVUS and strategic

partners of Daiviet, Inc USA

and settlement law

migration and immigration organization

= Bar Association of Washington DC, New York and Virginia

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Graduation Internship Report

Picture 16: Attorney Veronika

Metonidze

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Graduation Internship Report

experience in the field of immigration, settlement and immigration, advisers to investors, multinational businesses, universities and colleges

on immigration issues term

He is currently serving as Judge, Special Assistant

to the Virginia State Court

He was awarded the Maryland State Prize for

Foreclosure Prevention Project

ATTORNEY VERONIKA METONIDZE

Immigration Lawyers (AILA) are licensed to work

in Virgigia and the District of Columbia and have the right to enforce US Immigration

He has consulted many international projects of

the World Bank, IFM, EBRD, USAID, IOM and other international organizations

Picture 17: Organization structure of the company

7 Summary description of the Internship position

I was assigned to Marketing Department Since the company was founded, the Marketing Department do not require many specialization The main task of the Marketing Department is

to coordinate with the Market Development team to promote the company’s image and services that the company is providing To achieve the best results in promoting the image of the company, marketing team and market development team must understand clearly the services

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Graduation Internship Report