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[...]... reacting effectively to the inevitable crises of day -to- day life The key to performing at your best during thecrunch times of your life is for you to focus single-mindedly on the solutions rather than the problems The more you think about possible solutions, the more solutions will occur to you—and the better they will be The more you think about solutions rather than problems, the more positive, focused,... the courage to endure, to persist in the face of disappointment and temporary failure Your job in business is to develop the courage to do whatever is necessary to fight the fire, solve the problem, and get through thecrunch This is the hallmark and the test of true leadership Dare to Go Forward 17 CrunchPoint Actions 1 Identify some person, situation, or action that you fear; resolve to confront... you face, there is the seed of an equal or greater benefit or advantage When you discipline yourself to look for the good in the situation, and to seek the valuable lessons that the situation or crisis might contain, you CrunchPoint 10 automatically remain calm, positive, and optimistic As a result, all the powers of your wonderful mind remain available to you to solve the problem or resolve the crisis... usually another hostile group of people In business, the equivalent is usually aggressive competition and unexpected reversals in the marketplace Toynbee found that, in order to respond effectively to this external threat, the leader had to immediately reorganize the tribe Introduction 3 or group if it was to survive If he made the right decisions and took the right actions, the tribe would rise to the challenge,... emotions, and then to take control over the situation, in that order Leaders focus on the future, not the past They focus on what can be done now to resolve the problem or improve the situation They focus on what is under their control, their next decisions and actions You must do the same Become a Turnaround Specialist When a company gets into serious trouble, the board will often fire the existing... quality of leaders throughout the ages is their quality of vision Leaders have a clear, exciting vision of where they want to go and what they want to accomplish in the future They articulate this vision clearly to the people around them This vision then serves as a guide to motivate and inspire people to achieve at ever-higher levels Vision is what separates leaders from followers The second most common... control in crunch time, you will automatically resort to the fight-or-flight reaction When things go wrong, you will want to either counterattack or retreat, neither of which may be the right strategy in a crisis situation Take a Deep Breath The starting point of staying calm in a crisis is for you to refuse to react automatically and unthinkingly Instead, take a deep breath to calm your mind and then think... Especially during the fact-finding process, resist the temptation to become angry or to blame others for their mistakes and shortcomings This is not the time or the place, if there ever is a right time or place for blaming Focus instead on getting the facts, understanding the situation, and determining the specific actions you can take This means finding the answers to even more questions, again to achieve clarity... challenge, defeat the enemy, and in the process, grow and become stronger But in growing and becoming stronger, the tribe would trigger a confrontation with another, larger hostile force or tribe, thereby creating another challenge As long as the leader and the tribe continued to rise to and overcome the inevitable challenges confronting them, they would continue to survive and grow By continuing to grow through... enough There is a little poem that says: Introduction 5 For every problem under the sun, there is a solution or there is none If there is a solution, go and find it If there isn’t, never mind it Your job in crunch time is to rise to the challenge, perform effectively, and continue to move onward and upward Now, let’s move on to discuss twenty-one ways to perform at your best when you-know-what hits the .