business partner b2 tests for all units

As we continue to innovate to keep up with changes, we can assure all employees that they 10 go on several training courses during that time to develop the skills we need – whatever tha

Trang 1

UNIT 1: Language and skills test

Name: _

LANGUAGE

Lesson 1.1 Vocabulary

BECV/BULATS

1 Choose the correct option a, b, c or d

Corporate culture was recognised back in the 1980s

as describing the character of an organisation by

looking at the beliefs and the organisational

1 of its employees It includes things such as

the company’s 2 as well as its 3 code

The company structure is also taken into account,

particularly the 4 within a company A

company’s structure can be influenced by its

management 5 For example, if management

is adaptable and able to respond quickly to change,

employees may find that their jobs change

accordingly Technology has been one of the biggest

drivers of change Large tech companies tend to

encourage staff to solve problems in teams so the

6 -plan office has become popular once more

This allows staff to collaborate more closely with

each other, thus creating a good 7 within the

working environment There also tends to be more

8 in other areas such as what staff wear

These companies create the 9 of being

fast-paced and modern – in fact a wonderful organisation

to work for They aim to attract the best employees

so the pay 10 are often above average

2 Complete the text with the future continuous

or future perfect form of the verbs in brackets

What do you think you 1 (do) in ten years’ time? 2 (you / still / work) in our company or even living in the same country? What career goals

3 (you / achieve) by that time?

It’s not easy to plan for the future these days, both personally and from a corporate perspective, as the world changes so quickly We are not even sure what kind of jobs our employees

4 (do) We know that some traditional jobs 5

(disappear) by then, while developments in technology 6 (create) totally new kinds of work But we hope you are planning a future with us As far as our strategy to protect our future is concerned, we 7 (move) into several new markets and 8

(build) two new factories by that time Most significantly, we 9 (finish) developing the new smart fabric we’re working on As

we continue to innovate to keep up with changes, we can assure all employees that they

10 (go) on several training courses during that time to develop the skills we need – whatever that future may be

/10

Lesson 1.3 Functional language

PTE Part H Response selection

3 [BP_B2_Test_01_001.mp3] Listen to the speaker and choose the correct answer a, b or c

Trang 2

Name: _

BULATS

4 Complete the text with ONE word in each gap

I’m Jan Peters I have worked at the company as a Sales

Director for the last three years and I’m

1 here in the Amsterdam office I’m

2 for dealing with international orders I

used to work for a smaller company in New York where

my 3 task was opening up new markets I

returned to the Netherlands when I got this job This is one

of the most dynamic organisations to work for and I’m

very proud to be 4 It’s 5 to

be great working with everyone here If you need my help

in any way, just let me know

/5

BECV

5 Some lines have an extra word and some lines

are correct If the line is correct, write CORRECT

If there is an extra word, write the word

1 Want to spend on three months working in our

2 office in New York, Rome or Moscow? Then

3 you are sure to be delighted to learn about that

4 we are offering for you the chance to work in

5 one of our an other offices All mid-level employees

6 who have been worked for us for more than a

7 year will be able to spend time in one of those

8 offices Click on the link if for further information

9 If you are interested in participating, please to

10 contact HR as soon as possible

1 6

2 7

3 8

4 9

5 10

/5

SKILLS

Short listening

BECV

6 [BP_B2_Test_01_002.mp3] You will hear two telephone conversations For each question, write one or two words or a number

Listening 1 TRAINING ENQUIRIES

1 from the German office called

Wants to know if he can do Level 2 of

2 course if he hasn’t done Level 1

He’s 3 at the time of Level 1

I suggested doing Level 1 in London in May, if his boss accepts 4 involved

Listening 2 NOTES

Phone call from Barney Day, RECRUSTOP

Concerned about our 5 process

Found out 6 about some faulty products

I reassured him that our 7 were not faulty and that a written 8 will be published

To send link to written apology

/8

Trang 3

Name: _

Reading

BECV

7 Look at the statements below and the article

sections about corporate culture Which section

(A –D) does each statement (1–5) refer to? You

will need to use some of the letters more than

once

1 something to consider when applying for a job

2 the value of encouraging time away from work

3 the possibility of being dismissed from a job

4 a lack of promotion opportunities for staff

5 a hi-tech cause of staff demotivation

6 an example of an ineffective working environment

7 matching staff to the company culture

1 2 3 4

/7

A

Many companies are now offering their employees

sabbaticals in an attempt to retain valuable staff Due

to highly-pressurised work environments and being

constantly connected to work via technology, many staff

are stressed and tired, leading to illness or dissatisfaction

Ensuring that staff have effective downtime is just as

important as meeting work targets Sabbaticals are one

way of getting employees to stay with a company, but if

they have to stay in a pressured environment for five years

before they qualify for a sabbatical, then the effectiveness

of a sabbatical can be extremely limited

B

One company thought the answer to retaining experienced

staff was to introduce a sabbatical programme, but it was

unsuccessful The company offered excellent training for

new mangers and engineers, but over 50 percent left once

they had completed their training Surprisingly, although

salaries were not as competitive as those of rival

companies, they were not the main issue During staff exit

interviews, they indicated that the main problem was that

there were no clear career development paths In fact,

some older staff had been in the same position for twenty

years

C

Corporate culture is something that many potential

employees do not pay enough attention to when

researching a company The corporate culture can make a

company great to work for or a nightmare Someone could

have all the right qualifications, but might not fit into the

work environment because the culture is alien to them

Management therefore needs to clarify exactly what kind

of behaviour is expected of their staff and they need to

‘walk the talk’ themselves, i.e they need to be models of

that behaviour

D

Unfortunately, some companies have a culture of fear where staff are too worried about questioning anything for fear of losing their jobs To most people it’s obvious that this would not lead to effective working practices Sadly, the root of this fear comes from the top, the people who should be setting a positive example If leaders behave in

an unacceptable manner, it impacts on everyone within the organisation Unnecessary anger or criticism from a leader will demotivate even the most optimistic and enthusiastic

Write an email to all staff:

• explaining what you are planning to do and why

• saying how staff can get involved

• describing the prize for the best suggestion(s)

and any other points which you think are important

Write 180 –200 words

/10

Trang 4

UNIT 1: LCCI English for Business

Name: _

LCCI Writing

Situation

You work for EurAm Foods, a large multinational

supermarket chain, whose main markets are in

Europe and North America You have been asked to

write an article for the company blog about the new

opportunities for office-based staff

Here are some notes from a recent HR meeting:

Meeting notes

Objectives:

• to build relationships between international staff

• to ensure a standardised corporate culture

• to involve staff in company culture

Outcomes:

• webinar training for staff in different locations

• language training to be offered

• company office staff exchanges – three months

working in another country; conditions: minimum

length of service – three years

• staff competition to design new uniform

Task

Write the article Write 250 –300 words

Trang 5

Name: _

LANGUAGE

BECV/BULATS

When applying for a job, potential employees also

look for signs that the company offers good career

1 They want to make sure that there is

job-2 training, as such 3 courses will

provide them with relevant workplace skills

Companies should also provide a 4 for each

new member of staff to help them develop 5 in

their new positions

Many companies look for more than just excellent

qualifications and a good skills 6 They aim to

find staff who also demonstrate 7 intelligence,

self-motivation and the ability to develop a good

8 with colleagues and team members

However, companies still need to do a needs

9 to make sure that they can provide a

comprehensive training policy This should include a

thorough 10 programme for new employees

when they start, followed by continuous learning

throughout their employment

2 Complete the second sentence with a passive,

so that it has the same meaning as the first sentence

1 What about giving staff more training?

Staff training

2 It would be a good idea to employ a consultant

to help us

A consultant to help us

3 It’s possible for staff to do the training online

The training online

4 It’s vital that we spend more money on the project

More money on the project

5 It’s important not to forget the needs of our employees!

The needs of our employees

6 It’s necessary to develop a suitable training policy

A suitable training policy

7 One suggestion is to improve the ordering system

The ordering system

8 We would consider recruiting more staff if it were

3 [BP_B2_Test_02_001.mp3] Listen to the speaker and choose the correct answer a, b or c

Trang 6

Name: _

BULATS

What we’re looking to do here today is discuss the

training for next year.It’s important that everyone

gives their ideasso we’ll go 1 the table,

just to 2 that everyone gets to say

something I think we actually 3 that the

training offered last year was not sufficient, so

perhaps the next 4 is to think about

why it wasn’t sufficient and what additional training

would actually help So, let’s

5 everyone one by one and then

discuss the ideas Let’s begin with you then, Ella …

/5

BECV

5 Some lines have an extra word and some lines

are correct If the line is correct, write CORRECT

If there is an extra word, write the word

1 I am writing to you request some more training as

2 I have just become a project leader I believe that it

3 is important to attend at a time management

4 course so that I can work as more efficiently

5 Another area in where I need to develop my skills

6 is delegation I need this because of I did not gain

7 enough experience last year It would be all very

8 helpful if I could do that course next month

9 I would also like to attend the time management

10 course in two weeks’ time, if it possible

1 6

2 7

3 8

4 9

5 10

/5

Trang 7

Name: _

SKILLS

Short listening

BECV

6 [BP_B2_Test_02_002.mp3] You will hear a

telephone message and a conversation For each

question, write one or two words or a number

Listening 1

Phone message from Stephanie Klas

Called about the 1 for training programme

Our email didn’t mention Time Management courses –

Ms Klas has scheduled 2 for next year

How many 3 courses do we want: 2, 3 or

4?

Finally, needs clarification on 4 required

Arrange Skype meeting

Listening 2

Received calls log

From: Maria Harper

Called about position with 5 Engineering

Wanted info about company’s on- 6

1 David Nguyen says one reason training

programmes fail is that

a companies can’t afford a Training Manager

b the Training Manager might be too inexperienced

c recruiting a good Training Manager is not easy

2 A good question to ask during a Training

Manager’s interview is:

a How would you choose the employee to be

trained?

b How do you select training programmes?

c How to do you update your own skills?

3 The first step in a simple needs analysis asks staff

a to be very specific about what training is important

to them

b to discuss their roles with colleagues

c to identify courses they’d like to do

4 In the second step of a simple analysis, colleagues

a decide how important each need is

b brainstorm a new list of requirements

c discuss the results of previous training

5 According to David, in reality, a needs analysis

a tends be simpler than companies think

b can be too complex for companies

c should involve regular reassessment

6 Further needs analyses should be done

a during the recruitment process

b when job descriptions are modified

c instead of a performance review

7 What does David say about justifying the cost

of training?

a well-trained staff can improve company image

b training programmes are rarely cancelled

c a lack of well-trained staff is a waste

/7

Trang 8

Name: _

Writing

BECV Part 2

8 Your Training Manager has sent you the email

below about training

Look at the email and the course information

below, on which you have already made some

handwritten notes

Then using all your handwritten notes, write an

email in reply to Steve

To: John Harding

From: Steve Barnet, Training Manager

Subject: TRAINING

Further to our chat this week, I attach details of the

available courses You must choose two from the list

Please let me know by the end of the week which ones

you would like to attend Don’t forget to explain why you

think each one will help you in your current role

In-house training – 2 days

Time management – 8/9 July

Dealing with conflict – 12/13 June

Improving teamwork – 21/22 September

Residential courses – 3 days

Venue: ELITE TRAINING, London

Managing workload – 4/5/6 April

Working with different cultures – 14/15/16 June

Motivating teams – 3/4/5 October

Yes, but timing not good Other dates possible?

2 or 3 nights away?

Trang 9

Name: _

LCCI Writing

Situation

You were appointed Customer Service Manager of

an insurance company three months ago and have

just had an appraisal from your manger As a result

of his comments and the fact that this is your first

management position, you feel that you need some

more training You’ve found the following courses

and need to ask the HR Director (John Sanders) if

you can do two of them as soon as possible Look

at the extract from your appraisal and the courses

offered and choose the two most appropriate

courses for you

Extract from appraisal

For improvement

You work well with your team, but sometimes you don’t

communicate your message clearly enough, especially

when giving feedback Some of your staff feel you need to

spend more time listening to them and responding to their

concerns Also, you seem to be working very long hours

and having difficulty completing some tasks on time, so

better planning and organisation is needed Advise doing

some courses ASAP

NPY Training for all your needs

COURSES FOR NEW MANAGERS

NPY CS1 Communication Skills

• listening actively

• giving effective feedback

• dealing with difficult situations

30 hours – online course

Date: anytime

Cost: €800

NPY SM Stress Management

• how stress affects body and mind

• relaxation techniques

• exercise programme

Two-day residential course

Next course: 23/24 September

Book online immediately or contact NPY Training if you

have any queries

Task Write the email Write 250 –300 words

Trang 10

Name: _

LANGUAGE

BECV/BULATS

The economy was in a severe 1 and many

smaller companies were 2 bankrupt

Thousands of people were losing their jobs and

discovered they were no longer able to pay the

3 they had taken out on their properties Many

people lost everything they owned and found

themselves in a state of 4 They had to use

all their 5 if they had any and there was no

institution offering to 6 them out The

7 market crashed, wiping millions off share

values, and interest rates shot up The credit

8 meant that there was no borrowing as the

banks were refusing to lend anyone anything

However, our company was lucky during this time

because the 9 we made in new technology

helped us to 10 from a critical financial

1 It seems like we won’t have enough money for the expansion PROBABLY

We enough money for the expansion

2 They will definitely cut staff numbers CERTAIN

They staff numbers

3 I don’t think prices will rise much this year

SIGNIFICANTLY Prices this year

4 We don’t expect costs to decrease this year

UNLIKELY Costs this year

5 A new factory is going to be built next year DUE

A new factory next year

6 There’s a strong possibility that sales will increase this quarter PROBABLY

Sales this quarter

7 We might sponsor a football team in the future

LIKELY

We a football team in the future

8 It is certain we will increase our revenue at the

same time ALSO

We are increase our revenue at the same time

9 The company will open a new office in Madrid next

year DEFINITELY The company are a new office in Madrid next year

10 They are going to open one in Delhi, too DUE

They one in Delhi, too

/10

Trang 11

Name: _

PTE Part B Sentence completion

3 Complete the sentences with ONE word in each

gap

1 I’m sure that we can the situation

around if we all work together

2 We’re very disappointed last year’s

results They could have been better

3 We just haven’t enough progress in

the key areas

4 We have to find a new to the way

we do things

5 I really think it’s to look at other

options, otherwise we may lose the contract

/5

4 [BP_B2_Test_03_001.mp3] Listen to the

speaker and choose the correct answer a, b or c

2018 was a year 1 mixed results and

challenges The main challenges were

2 by the global economic downturn Our

gross profit was down by 8 percent, with sales

revenues falling steadily over the last quarter

However, 3 these challenges, we were

able to maintain our annual dividend and we expect

things to improve The launch of our new product line

onto the global market gives us 4 to be

optimistic So, the forecast for the

5 year looks very promising

N America: $80 million S America: $45 million

Called FDG Bank for appointment about increasing our 5

Meeting arranged 9.30 Thursday, 17th with Laura 6

Need to take audited accounts and business plan to show how 7 can be improved by property purchase

We also need to provide info on 8

/8

Trang 12

Companies both large and small are concerned about

profitability and yet they seem to manage to waste

resources in every area Small businesses are often so busy

that they have no time to keep an eye on savings; and

although huge multinationals can afford accountants to

keep track of spending, their companies often overlook

small amounts of wastage But these small amounts are

multiplied many times and therefore can become extremely

large sums of money

It is therefore necessary to regularly reassess expenditure

and look for ways to cut costs in order to boost profits The

changes required can seem obvious to outsiders, but not to

those busy running the company Often the first thing

companies look at are overheads (indirect costs, i.e money

that a business has to spend on rent, electricity, etc) and

direct costs (costs relating to a particular product or

service) One overhead cost for most companies is the

premises it uses So, the first question is: are the premises

being used efficiently or do they need to be smaller?

Alternatively, could unused space be rented out to other

businesses?

Other areas where overhead savings could be made are

within the common processes and procedures, which can

become disorganised across large organisations, and which

should therefore be standardised wherever possible

However, once a system or practice has been standardised,

the company must monitor how it is working and ensure

that employees are following any new procedures

Reviewing supplier contracts can also help to identify ways

of reducing costs A company should have the best deal

available from all its suppliers and needs to regularly

renegotiate terms with each one However, a word of

warning! Companies should be careful of cutting costs at

the expense of quality Using a cheaper supplier is the

quickest way to disaster if the quality is affected

A reassessment of any finance deals and loans is also wise

because cheaper deals may have become available

Cost-cutting ideas are not the only way to improve profits,

and increasing turnover and sales is vital This can be done

by re-evaluating the product or service and discovering new

ways of getting the most out of existing sales For example,

could a premium version of those products be added or the

product range extended? Another way to increase turnover

is to focus on selling more to your most loyal customers

Knowing your customer base well and having a good

rapport with them is very important Finally, companies

should try to remember their most valuable asset

Employees are often forgotten in the everyday operations of

a business, especially in larger companies Smaller family

businesses with little spare cash realise they cannot survive for long if the staff are unhappy and unable to work collaboratively In these businesses, management is still closely involved with the staff, but as a business grows managers tend to lose touch with the people who have built

up the company and keep it going

Therefore, in order to move forward, companies would be well advised to maximise the use of their skilled staff and focus on the value of employee contribution to the overall success of the business By building talented teams and creating an environment of support and reward for employees, the company will achieve its goals, which will

in turn lead to improved profitability

1 In the first paragraph, we learn that

a managers of smaller companies watch savings closely

b large organisations focus on profitability more than

small businesses

c large companies might ignore what seems like

insignificant waste

d small amounts of waste are unimportant

2 The writer suggests that companies

a often fail to see what is obvious

b usually pay far too much for overheads

c need to be busy all the time

d work with other companies to find space

3 When reducing overheads, the article also advises

a implementing more processes

b checking how staff are coping with new practices

c giving staff lots of practice with new systems

d operating different systems across the globe

4 In the fourth paragraph, the writer warns about

a repaying expensive financial deals too quickly

b agreeing to suppliers’ new terms and conditions

c damaging quality by cutting supplier costs

d borrowing from banks with cheaper rates

5 To improve turnover, the writer suggests companies

a increase sales to their best customers

b consider limiting the product line

c offer premium versions of new products

d market products to new customers

6 According to the article, employees

a prefer to work in smaller companies

b are happier in larger organisations

c are always distant from management

d are extremely important to success

7 To ensure a successful future, companies should

a employ as many staff as possible

b only employ the most skilled staff

c provide a motivating environment

d set more challenging goals for staff

/7

Trang 13

Name: _

Writing

BULATS Part 2

8 You work for an international retail company

which has stores worldwide You have been

asked to write an executive summary of the

annual report

Write the report summary

Write about:

• the overview of the past year

• positive and negative aspects of the past year

• the future outlook and plans for the company

and any other points which you think are important

Write 180 –200 words

/10

Trang 14

Name: _

LCCI Writing

Situation

You work for a large company which manufactures

and sells camping equipment You have been asked

to write an executive summary of the annual report

Look at key information you have noted down

previously and write the summary report

Annual report – executive summary notes

• Challenging year – results mixed

• Europe / North America = economic slowdown –

Europe sales down 9% & N America 7%

• Australia / SE Asia = booming economies = 30% of

total sales

• Total growth 2.5%

• Total sales $23 million

• Lower operating costs needed

• Investment = factory in India

Trang 15

Name: _

LANGUAGE

BECV/BULATS

Companies such as Apple, Amazon and Google

were all 1 of building businesses using

technology and creating their own digital marketing

2 Nowadays, the first stop for consumers

tends to be the internet, so if your company does not

have the right 3 to target potential

consumers, it is likely to fail Being able to

4 as many visits to a website as possible

into sales is every company’s ultimate aim Data

5 (using computers to analyse vast

amounts of data e.g customer browsing habits on

websites) has been a huge asset to marketing,

helping companies identify their client base more

clearly Some people can find it very 6 to

have adverts pop up on websites when they browse,

but for a company it is a very good way to target

customers Social media sites like Facebook also

help businesses identify their client base, while

enabling them to 7 their products for these

customers A targeted email to interested consumers

is no longer new but still provides another avenue to

reinforce a relationship and help with

8 into sales However, as more and more

9 in technology come along, digital

marketing will keep changing.In particular,

10 technologies such as the smartphone,

change the marketplace entirely and the way that

potential consumers can be targeted

2 Complete the second sentence so that it has

a similar meaning to the first sentence Use the word in CAPITALS

1 You need to change your phone settings to access

You you change your phone settings

2 Companies have to develop their digital business in

Companies

their digital business

3 You have to spend at least £1,000 per month to get

We offer 10 percent discount

at least

£1,000 per month

4 Unless a company keeps up to date with

technological advances, it loses its competitive edge

PROVIDING

A company

up to date with technological advances

5 We haven’t got the funds, so we can’t invest in new

If in new technology

6 Using the best technology will increase sales

LONG Sales the best technology

7 You must have a smartphone to get this service IF

You can only

a smartphone

8 My advice to you is not to recruit any more staff at

If any more staff at the moment

9 If you offered a bigger discount, we’d buy more

PROVIDED We’d buy more

a bigger discount

10 We could ask staff to work from home, but would

Would to work from home?

/10

Trang 16

Name: _

PTE Part B Sentence completion

3 Complete the sentences with ONE word in each

gap

1 Can you slow a bit? We can talk

about that later

2 We do need to with the cost issue,

but let’s finish talking about schedules first

3 It’s not a priority, but we can come to

that topic later

4 Let her finish the she’s trying to

make, please

5 Could you just over that again for

me, please?

/5

4 [BP_B2_Test_04_001.mp3] Listen to the

speaker and choose the correct answer a, b or c

This proposal aims 1 look at increasing

our production capacity Recently we have been

unable to meet customer orders due to a lack of

capacity

In 2 to solve this problem, we need to

invest in more factory space

Despite the initial high costs of increasing factory

space, we would be able to 3 the cost of

investment within two years

To 4 up, I therefore 5 that

we invest in more space as soon as possible

/5

Trang 17

Name: _

SKILLS

Short listening

BECV

6 [BP_B2_Test_04_002.mp3] You will hear a

telephone conversation and a message For each

question, write one or two words, or a number

Listening 1

Markus ’s notes on retained technical service contract

Supplier deals with more 1 problems

The most serious problems usually due to external

From: Hiro Kazui

Mr Kazui is delayed and now arrives at 5

tomorrow

Doesn’t need to be met Will be there for 6

at the Balford as per original schedule

Mr Babic will attend 9 a.m meeting as planned

Mr Babic to give clear details of products needed and

7

Email Mr Kazui the draft 8 contract agreed

with Mr Babic Discuss details in the evening

1 The agenda of the meeting is to

a investigate productivity levels

b talk about being more efficient

c discover why staff are unhappy

2 Karim says that

a the company has lost some of its market share

b the system is not reliable

c investment in staff is vital

3 From a production point of view

a their factory technology doesn’t work well

b they need to change equipment suppliers

c there has been a lack of investment in ordering and

distribution systems

4 At first, Jonathan suggests that staff should

a help solve their problems

b attend regular meetings

c be kept out of important decisions

5 Jonathan says that they need to

a discuss more approaches to efficiency

b update all company systems immediately

c prevent staff from working for rivals

6 Karim suggests that in the main offices they should

a file information more often

b stop repeating processes

c keep hard copies of files in case of tech problems

7 Before they finish, Alejandra wants to discuss

company security because

a staff take too many ten-minute breaks

b it takes too long

c staff need to go out for fresh air

/7

Trang 18

Name: _

Writing

BECV Part 2

8 You work for a company which makes and sells

printers You have just received the email below

Look at the email and the other information, on

which you have already made some handwritten

notes

Write your proposal

To: Ivan Torres

From: Office manager

Re: Proposed new software

Can you look at the attached details of possible software

packages we could use to solve the inefficiency problems

and then write a proposal recommending one?

+ technical service contract NEVER WORRY ABOUT IT ISSUES AGAIN!

good for office expansion

HVRT IT

PRESENTS Improves administration efficiency

If you have 10–50 staff, consider our packages

designed specifically for the small business

Save time with

Trang 19

Name: _

LCCI Writing

Situation

You are the Systems Manager for an online retail

company Your company has had some problems

recently with customer complaints The Operations

Director has asked you to look into new systems,

which could solve the problem Read the email and

the advertisement for an order and distribution

processing system Then write your executive

summary with a proposal

To: Systems Manager

From: Operations Director

Subject: Recent complaints

I’m very concerned about the large number of customer

complaints Customer Service has been handling recently,

regarding orders, deliveries and Customer Service staff

Please could you investigate the issues, look into new

order and distribution processing systems and write a

proposal with your recommendations? Also, could you let

me know if more staff training is needed

DVStar Systems presents

ORDERING AND DISTRIBTUION SYSTEMS TO

CREATE SATISFIED CUSTOMERS

Automated order and distribution systems

for personalised customer service

Tailored to your needs and guaranteed to

streamline all processes

Same day pick, pack and dispatch for orders by 2 p.m

Tracks delivery and checks postcodes to avoid incorrect

destinations

Delivery tracking for customer and supplier

Client rating: 5 star

Our clients say:

‘We now have many more long-term clients thanks to

Tiêu đề	Business Partner B2 Tests for All Units
Trường học	Pearson
Chuyên ngành	Business English
Thể loại	Test
Năm xuất bản	2018

Định dạng
Số trang	39
Dung lượng	1,43 MB