In 2019, the FMCG market was regaining momentum, and the Vietnamese economy continues to show an optimistic outlook with reasonable control ofCPI growth and the healthy growth of retail
Trang 2In 2019, the FMCG market was regaining momentum, and the Vietnamese economy continues to show an optimistic outlook with reasonable control ofCPI growth and the healthy growth of retail sales of consumer goods (Newspaper Investment, 2021)
According to Brands Vietnam (2015) and Market Research Service Q & Me(2015), the shampoo market in Vietnam is one of the potential competitive markets in the FMCG group Shampoos have quite a large market scale in Vietnam, stretching from North to South, and varied in age groups, sex, and income
Current shampoo brands are quite diversified, mainly from two large enterprises: P&G and Unilever Besides, X-men products from Marico, ThaiDuong by Sao Thai Duong, or Enchateur also contribute significantly to the market share
Unilever still dominates with more than 45% market share in the women's shampoos market with popular brands Clear, Sunsilk, and Dove, followed byP&G's Pantene and Head & Shoulders
Trang 31 INTRODUCTION
1.1 Company
Sao Thai Duong Joint Stock Company, formerly known as Thai Duong establishment, was established on April 17, 2000, by DS Nguyen Huu Thang and MSc.DS Nguyen Thi Huong Lien Sao Thai Duong is a Vietnamese brandspecializing in the production and trading of pharmaceutical cosmetics and herbal functional foods Pursuing the motto "quality creates prosperity" in production and business, after 21 years in the market, Sao Thai Duong has researched and created more than 130 products, many of which have become familiar In Vietnamese families such as Nghe Thai Duong Cream, Thai Duong Shampoo, Rocket 1h (Sao Thai Duong, 2021)
Trang 41.2 Products
Not stopping at the success of Thai Duong 7 Shampoo, 2020 marks Sao Thai Duong's breakthrough when launching the Thai Duong 7+ medicinalshampoo line
According to Science and Life Newspaper (2019), in 2017, the Thai Duong 7 Shampoo brand was proudly voted by consumers as "Top hair care product." There are no side effects that do not affect blood formula,liver function, kidney when using the product; Thai Duong 7 Shampoo
is very satisfied by 98.39% of users
Thai Duong 7+ cleanse hair and scalp, treat dandruff, itchy fungus, andhelp hair be healthy, beautiful right from the inside, smooth, strong, butwithout using a rinse (Industry and Trade Newspaper, 2021)
Trang 51.3. Current communication direction
a PR
Sao Thai Duong mainly PR in
newspapers such as Dantri,
Vnexpress, Giadinh
b Facebook
Hire PR posts on community
sites about women Strong
focus in early January 2017
Information on Sao Thai
Duong's official Page does not
show much that Sao Thai
Duong has not focused on
developing a separate page
for Thai Duong Shampoo
The main content is
introducing the product's use,
with several posts sharing hair
care tips
Trang 6c TVC
Television is the primary communication tool for Thai Duong shampoo.The advertising media trend of Thai Duong shampoo is similar to pharmaceutical brands rather than other shampoo brands
Trang 72 THE SITUATION ANALYSIS
The analysis below is all related to marketing analysis
High awareness in Vietnam
"Pure Vietnamese" product
b Weaknesses
The price is relatively high
Communication activities are not effective
Ads with less creative content
Ineffective social media: 48,546 people liked the page, 50,040followers of the page but the actual likes were from 10-400 likes, the highest was 1200 likes (Thai Duong medicinal shampoo, 2021)
c Opportunities
The tendency to use products of natural origin
Expanding the market towards young people
d Threats
Image impact: when expanding sales promotion, it may not bemanageable, avoiding all the risks of providing too many salesopportunities
The advertisement fails, fail insight: The image does not getattention, love, or reach but not enough motivation
Trang 82.2 Macro-environment
a Targeted customer
Trang 9According to Forbes (2019), Millennials often choose to follow their instincts
or follow friends but have become quite wary of parents and experts' financialadvice in the field They also enjoy personal connections with their money managers, who reflect their trustworthiness, authenticity, and choice.When they shop, Millennials focus on discounts They value the
recommended price, brand reputation, and even product quality They track brands online to find discounts 66% of millennials will switch brands if they get a discount of at least 30% and only a third look at brands to look at product trends or updates (Forbes, 2019)
Trang 10b Characteristics of Media classes in VietnamINTERNET
According to Statista (2021), a survey among Internet users in Vietnam, 84% of respondents said they have searched online for a product or service
to buy The data also shows that 75% of respondents visited an online retailstore on the web
Vietnam has seen an exponential climb up in Internet users and Mobile shopping is especially popular (Statista, 2020)
Trang 11SOCIAL MEDIA
According to VTV (2021), the average Vietnamese spend 5 hours a day onsmartphones in Vietnam About 30% of users spend more than 7 hours perday, mainly using Facebook, YouTube, Messenger, and Zalo
Facebook and Zalo are mainly used to track brands and inquire about brand services YouTube is mainly used to stream kid’s videos and music channels and follow YouTube celebrities' channels (Statista, 2021)
According to a survey conducted by Infocus Mekong to track changes in consumer behavior caused by COVID-19, 34% of Facebook users are most interested in advertising on the platform, while 13% of TikTok users will pay attention to the ads on it (Statista, 2021) According to a survey conducted by Infocus Mekong to track changes in consumer behavior caused by COVID-19,34% of Facebook users are most interested in advertising on the platform, while 13% of TikTok users will pay attention to the ads on it (Statista, 2021)
Trang 12c Competitors
Trang 133 THE MARKETING STRATEGY
3.1 Objectives – smart goals
Apply Hierachy of effects model b
They were transforming into a "younger" image and receiving positive feedback from young people After eight months of campaigning (ending 2021), Facebook followers will increase by over 200,000, Instagram followerswill reach 20,000 Summing up, in 2021, revenue will increase by 30% compared to 2020
3.2 Idea
Create a campaign lasting eight months (from May 2021 to December 2021)Using a famous male artist with great charisma and popularity in the showbiz world to bring a new approach to a woman's hair through the man'sfeelings
Not wanting to let anyone touch their hair, that is the mentality of all the unfortunate women with broken hair However, stroking hair is also an act of showing love and affection for the person they love So, Thai Duong Shampoowill help women bring more vital, more perfect hair so that a man's caring andloving gestures towards them become perfect
Trang 14c Immediate interaction
Customers need to get immediate information and responsive support todrive their buying action
d Relevant to young people
Ad content must be optimized in line with the interests and interests ofthe customer target
Trang 153.4 Influencer marketing
According to Statista (2021),
more than two- thirds of
respondents have followed at least
1 Influencer on social media
Influencers' content and products
are diversified and highly reliable,
so the influencer marketing
campaign always brings persuasion
and effective buying decision
(Statista, 2021)
Therefore, Influencer campaignsalways bring outstanding efficiency and optimal budget
Trang 163.5 Selecting media within classes
Trang 183.6 Media use decision
Trang 194 CREATIVE STRATEGY PLAN 4.1 Schedule
Start: 01/05/2021
End: 30/12/20221
Time takes place: 08 months
Implementation schedule:
Trang 204.2 Evaluation
Trang 215 Conclusion
Despite its advantages and disadvantages, using six media classes will helpThai Duong Shampoo reach its awareness and purchase goal
Trang 22Báo Đầu tư (2021) Ngành hàng tiêu dùng nhanh tăng trưởng trong lạc quan Available from: https://baodautu.vn/nganh-hang-tieu-dung-nhanh-tang-truong-trong-lac-quan-d112724.html
Q&Me (2015) Ý kiến của 1000 người Việt Nam về các nhãn hiệu dầu gội đầu.Available from: https://qandme.net/vi/baibaocao/Cac-nhan-hieu-dau-goi-dau-pho-bien-nhat-tren-thitruong-hang-tieu-dung-Viet-Nam.html
Sao Thái Dương (2021) Lịch sử hình thành và phát triển Available from:
https://saothaiduong.com.vn/ve-chung-toi/
Báo Khoa học và Đời sống (2019) Dầu gội Thái Dương - dầu gội tiên phongđược nghiên cứu lâm sàng tại Việt Nam Available from:
nghien-cuu-lam-sang-tai-viet-nam-121648.html
https://khoahocdoisong.vn/dau-goi-thai-duong-dau-goi-tien-phong-duoc-Báo Công Thương (2021) Dầu gội dược liệu Thái Dương 7+: Hành trình 20 năm nghiên cứu và phát triển Available from: https://congthuong.vn/dau-goi-duoc-lieu-thai-duong-7-hanh-trinh-20-nam-nghien-cuu-va-phat-trien-
Brands VietNam (2020) Tiếp thị tiêu dùng theo thế hệ Available from:
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Nielsen (2018) EXPLORE GENERATION Z IN VIETNAM – THE
CONSUMER OF TOMORROW Available from:
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https://www.nielsen.com/apac/en/insights/video/2018/explore-generation-z-in-Nielsen (2018) KẾT NỐI VỚI THẾ HỆ Z TẠI VIỆT NAM Available from:
in-vietnam/
https://www.nielsen.com/vn/vi/insights/report/2018/insight-article-generation-z-Forbes (2019) Millennial Spending Habits and Why They Buy Available from:
spending-habits-and-why-they-buy/?sh=123fdbbf740b
Trang 23https://www.forbes.com/sites/forbesbooksauthors/2019/05/01/millennial-VTV (2021) Mạng xã hội - Không gian ảo mang sức mạnh "thật" Availablefrom: https://vtv.vn/cong-nghe/mang-xa-hoi-khong-gian-ao-mang-suc-manh-that-20210225204707295.htm
Statista (2021) Share of e-commerce activities of internet users in Vietnam as
of 3rd quarter 2019 Available from:
activities-of-internet-users/
https://www.statista.com/statistics/1092382/vietnam-share-of-e-commerce-Statista (2020) Number of internet users in Vietnam from 2017 to 2023 (in millions) Available from: https://www.statista.com/statistics/369732/internet-users-vietnam/
Statista (2021) Leading active social media platforms among internet users inVietnam as of 3rd quarter of 2019 Available from:
platforms/
https://www.statista.com/statistics/941843/vietnam-leading-social-media-Statista (2021) Online users that pay attention to advertisements in Vietnam inJuly 2020, by social media platform Available from:
attention-to-social-media-ads/
https://www.statista.com/statistics/1167137/vietnam-most-likely-to-pay-CLEAR (2021) Available from: https://www.facebook.com/ClearVietnam/
Statista (2021) Share of people who followed influencers on social media in Vietnam as of October 2020 Available from:
influencers/
https://www.statista.com/statistics/1201036/vietnam-share-of-people-following-Statista (2021) Share of people who have purchased an item because it was endorsed by an influencer in Vietnam as of October 2020, by gender Available from: https://www.statista.com/statistics/1201535/vietnam-share-of-people-purchasing-a-product-because-of-influencer-endorsement-by-gender/
Statista (2021) Reasons for purchasing a product endorsed by an influencer inVietnam as of October 2020 Available from:
products-with-influencer-endorsement/
https://www.statista.com/statistics/1201007/vietnam-reasons-for-buying-George E.Belch, Michael A Belch (2012) ADVERTISING AND
PROMOTION: An integrated marketing communications perspective 9th ed.The McGraw-Hill Companies: McGraw-Hill
Trang 24Brands VietNam (2018) Người Việt xem truyền hình bao nhiêu giờ mỗi ngày?Available from: https://www.brandsvietnam.com/15701-Nguoi-Viet-xem-truyen-hinh-bao-nhieu-gio-moi-ngay
VTV (2019) Quảng cáo trên mạng xã hội: Bùng nổ nhưng có hiệu quả? Available from: https://vtv.vn/kinh-te/quang-cao-tren-mang-xa-hoi-bung-no-nhung-co-hieu-qua-20191025170537675.htm
Andrews University (2021) Báo cáo Digital Marketing Việt Nam năm 2020: Quy mô thị trường có thể lên đến 13 tỷ USD! Available from:
https://andrews.edu.vn/bao-cao-chi-so-thuong-mai-dien-tu-viet-nam-2020/
iPrice (2019) iPrice Group: Tổng kết Thương mại điện tử Việt Nam năm 2019hướng đến 2020 Available from: https://iprice.vn/xu-huong/insights/iprice-group-tong-ket-thuong-mai-dien-tu-viet-nam-nam-2019-huong-den-2020/