This study also aims at illustrating that other indicators relating to differences between accounting and taxable profit do not leave any remarkable impacts on the model. This means that enterprises operating in the industrial sector do not use or rarely use those indicators to implement EM Sapo. Đề tài Hoàn thiện công tác quản trị nhân sự tại Công ty TNHH Mộc Khải Tuyên được nghiên cứu nhằm giúp công ty TNHH Mộc Khải Tuyên làm rõ được thực trạng công tác quản trị nhân sự trong công ty như thế nào từ đó đề ra các giải pháp giúp công ty hoàn thiện công tác quản trị nhân sự tốt hơn trong thời gian tới.
Trang 1The impact of tax optimization and temporary differences
on earnings management: The case of Vietnam
Nguyen, Dieu Linh 1 , Hoang, Thi Thu 2
1, 2 Banking Academy of Vietnam
* Corresponding author.
E-mail address: linhnd@hvnh.edu.vn (Nguyen, D.L.), hoangthu2k1tn@gmail.com (Hoang, T.T.)
1 Introduction
Earning management is one of the topics
that many economists are interested in when they assess the transparency of information published in a business’s annual
report, especially in the context of economic
instability such as natural disasters,
epidem-ics, etc and through the strong development
the tech sector Many businesses are willing to
adjust business results to achieve profit
tar-gets and desired debt ratios, thereby indirectly
influencing the decisions of shareholders and
investors
A company’s goal is to maximize its
share-holders’ profit, while the state’s goal is to
maximize taxation income So, a company will take necessary steps to minimize their taxes through legal means, this process is called tax planning (Dewi, Nuraina and Amah, 2017)
Previously local and international researchers have produced literature analyzing the motives behind earning management practices Jensen and Meckling (1976) attempted to illustrate the motive of agents (management) making decisions to maximize their personal benefits
The principal is the owner of the business who delegates responsibilities to the agents to who would run it This theory explains the conflict
of interest between the two parties, where the principal prioritizes the long-term wellbeing
of the firm while the agent prioritizes personal
strat-egies used by Vietnamese companies for earning management through the use of temporary difference between accounting and taxable profit
Following the model of Cindy (2021), we leverage quantitative methods, built models and tested the impact of 08 factors on earning management (EM), tax optimization (ETR), deferred tax asset (DTA), deferred tax liability (DTL), deferred tax expense (DTE), company size (SIZE), financial leverage (LEV), return on assets (ROA), cash flow from operating activities (CFO)
The sample we selected were 113 industrial enterprises operating in mul-tiple sectors listed on the Vietnam Stock Exchange in the period between 2016-2020 Empirical results our sample have shown that earning manage-ment (EM) may be affected by DTA, ROA, cash flow from operating activi-ties, and financial leverage under various motives This study also aims at illustrating that other indicators relating to differences between account-ing and taxable profit do not leave any remarkable impacts on the model
This means that enterprises operating in the industrial sector do not use or rarely use those indicators to implement EM Sapo.
Received
Revised
Accepted
19 th Apr 2023
28 th Nov 2023
28 th Nov 2023
Keywords
deferred income tax
deferred tax assets
earning management
difference between
accounting and
taxable profit
tax optimization
DOI:
10.59276/JEBS.2023.12.2531
Trang 2benefits The agents are incentivized to
maxi-mize firm performance to earn higher bonuses
Watts and Zimmerman derived positive
ac-counting theory in 1978 based on Jensen and
Mecsskling’s agency theory This theory tries
to predict accounting policies taken by the
agents in different scenarios The agents will
maximize profits to get bonuses or when they
must fulfill agreements such as debt covenants
The agent will minimize profits to minimize
compliance costs, which include taxes
In accounting and taxation rules, there are
grey areas that allow agents to have subjective
freedom such as using judgment which has
no other basis other than the agents’ opinion
Deferred tax accounts show up because of the
differences between accounting and taxation
rules, these differences are called temporary
differences A larger temporary difference
can indicate more liberal accounting policies
(Hawkins, 1998 within Yulianti, 2005)
Com-pany tax subjects are required to make fiscal
financial income statement Filing taxes based
on the fiscal income statement requires
adjust-ments as there are differences in accounting
rules as compared to tax laws, particularly in
income and expense recognition, as well as
tax laws attempting to incentivizing certain
behaviors and discouraging others The gains/
loss in fiscal income statement is the basis
that the government relies on to impose tax on
these firms The differences between fiscal and
accounting gains/losses are reported in three
temporary differences accounts which are:
de-ferred tax asset, dede-ferred tax liability, dede-ferred
tax expense Deferred tax assets show up when
accounting gains is lower than fiscal gains, so
the current tax expense is higher than
account-ing tax expense The rule requires companies
to evaluate the amount of this account at the
end of every period Deferred tax liability
shows up when accounting gains is higher than
fiscal gains, making the current tax expense
lower than accounting tax expense Deferred
tax expense shows up when accounting gains
is higher than fiscal gains, making the current
tax expense lower than accounting tax expense
PSAK 46 also gives freedom to the company
to defer their taxes (Yulianti, 2005)
The different characteristics in each temporary difference account can potentially be used to indicate the direction of earning management that was performed The different character-istics of each temporary differences account have the potential to indicate the direction
in which earning management is moving
Because of their characteristics, deferred tax assets have the potential to indicate down-wards earning management while deferred tax liability has the potential to indicate upwards earning management Though it is possible that these temporary differences arise purely due to the different policies used for accounting and for fiscal purposes As explained by the agency theory, the company is motivated to maximize its profits, one of the ways to achieve that is
by minimizing tax expenses This is when the company uses the rules and facilities that are available (such as loss compensations and free zones) to minimize the taxes they need to pay
With those facilities and rules, a company can manipulate its financial statement to achieve minimization in taxes they are obligated to pay
Previous researchers found that tax planning has a significant effect to earning management
as one of the ways to lessen taxes using the facilities and rules is by earning management (Baraja, Basri, Sasmi, 2017; Dewi et al, 2017;
Hapsari and Manzilah, 2016; Lubis and Sury-ani, 2018; Santana and Wirakusuma, 2016)
Other researchers found that tax planning has
no significant effect to earning management due
to companies evading tax using illegal means, which are harder to detect (Aditama and Pur-waningsih, 2014; Ifada and Wulandari, 2015)
Previous research about the effect of temporary difference towards earning management also found differing results Some found temporary difference accounts have significant effect to temporary difference and can be used to detect earning management done by a firm due to some subjectivityin deferring taxes (Astutik and Mildawati, 2016; Baraja et al, 2019; Fajri and Mayangsari, 2012; Sutadipraja, Ningsih and Mardianac, 2020; Yulianti, 2005) Lu (2002) found deferred tax assets can be used by firms to
Trang 3perform big bath earning management Philips,
Pincus and Rego (2003) found earning
manage-ment can be detected using deferred tax expense
when firms are avoiding loss While other
re-search found temporary difference, accounts are
not able to do so as there are risks to reporting
high temporary difference such as users of the
financial report questioning the credibility of the
report (Sibarani, Hidayat and Surtikanti, 2015;
Suranggane, 2007; Utami and Malik, 2015)
Using quantitative methods, the purpose of this
study is to analyze the relationship between tax
optimization and temporary differences
affect-ing profit management at Vietnamese industrial
enterprises The article consists of 5 parts,
structured as follows: Introduction; Theoretical
framework; Research methodology; Results
and discussion; Conclusion
2 Theoretical framework
2.1 Related Concepts
Earning management is when a firm uses the
grey area in accounting rules to alter the
con-tent of financial report so it better reflects what
the company wants to portray, rather than the
objective truth It is “a deliberate intervention
in the financial disclosure process to achieve
personal goals” (Schipper, 1989)
Healy and Wahlen (1999) argue that earning
management will occur when managers take
advantage of accounting rules or internal
trans-actions to influence financial statements to make
the users of financial statements misunderstand
the operation situation of the company
Earning management reflects the actions of
managers in choosing accounting policies to
benefit or increase the market value of the
company (Scott, 1997)
A temporary difference is the difference between
the carrying amount of an asset or liability in
the Balance Sheet and the tax base of that
as-set or liability (based on paragraph No 3, 4 in
Vietnamese Accounting Standard No 17 (VAS
17)) In which, the income tax base of an asset
or liability is the value calculated for the asset or
liability to determine corporate income tax
Tax optimization is an action to minimize tax liability by preparing technical financial statements so that the amount of tax payable
is as low as possible Tax planning variables are measured using the tax withholding ratio formula, which is a measure of tax manage-ment efficiency in the current year’s financial statements (Aditama & Purwaningsih, 2014)
Tax planning is part of tax administration and is the first step in tax administration (Aditama and Purwaningsih, 2014) Tax planning is to be able
to select all types of tax savings measures taken
by the company and ensure that its implementa-tion has met the applicable tax regulaimplementa-tions That
is the ultimate goal of the tax filing process
Tax planning is about creating minimal tax debt
by not violating applicable tax regulations In this concept, tax planning variables measured using tax retention rates are used to measure the effectiveness of corporate tax planning This measure of variability refers to the study that was done by Widiatmoko and Ika (2016)
According to Erly Suandy (2014), in his book titled “Tax planning”, said that tax planning is the first step in tax management At this stage, the collections and studies of tax regulations that can be selected for the type of tax savings measure will be carried out In general, the em-phasis of tax planning to minimize tax liability
Cindy Lysta Tartono (2021) found that only deferred tax liabilities have significant im-pact on earning management It can be used
to detect earning management upwards Tax planning affects absolute earning management without specific direction Deferred tax assets
do not have a significant impact to detect earn-ing management downwards and deferred tax expense has no significant impact to earning management but can potentially detect earning management upwards in extreme cases
In Vietnam, researches by Khanh and Thu (2019) on the relationship between financial leverage and profit management has demon-strated a positive relationship between them
Enterprises with high financial leverage tend
to reduce their profit management through accruals In addition, the study also shows the impact of other factors such as cash flow from
Trang 4operating activities (CFO), revenue growth,
and fixed assets of the enterprise
Nguyen Cong Phuong and Pham Dinh Tuan
(2019) pointed out that when debt pressure
increases, profit management also increases
Specifically, with 1,349 enterprises listed on
the stock market between 2010 and 2018, the
adjusted profit increased when enterprises had
large short-term debts or increased debt
bal-ance compared to last year On the contrary,
adjusted profit is reduced when enterprises
have high long-term debt
The positive effect of the debt ratio on the
ac-crual variable is also pointed out by Nguyen
Ha Linh (2017) with 2,132 observations from
non-financial enterprises on the Vietnam Stock
Exchange Tran Thi Hong Diem (2021) also
studies the impact of financial leverage on
profit management, the results show a
nega-tive relationship between debt ratio and accrual
accounts In 131 enterprises (393 observations)
in the period 2017-2019, when the debt ratio
increases, enterprises tend to reduce their profit
management actions The study also shows the
positive impact between return on asset (ROA)
on earning management and the opposite
direc-tion between cash flow from operating
activi-ties (CFO) to profit management
A synthesis of studies in Vietnam shows that
new studies address and focus on analyzing the
impact on earning management through debt
ra-tio and financial leverage We expand and delve
into 08 factors (Tax Optimization (ETR);
De-ferred Tax Asset (DTA), DeDe-ferred Tax Liability
(DTL), Deferred Tax Expense (DTE), Company
size (SIZE), Financial Leverage (LEV), Return
on Assets (ROA), Cash flow from operating
activities (CFO) to earning management (EM))
to find out the maximum impact Tax
optimiza-tion and temporary difference between
account-ing and tax on profit management in enterprises
listed on Vietnam stock exchange
2.2 Theory explains the relationship between
shareholders and managers
Jensen Mackling (1976) formulated this theory
intending to explain the relationship between
investors and executives in a business Share-holders will appoint administrators to run the business and delegate decisions to managers in business matters of the enterprise The problem concerning the disparity of interests has risen when business executives tend to make deci-sions that do not guarantee the benefit of the company as a whole, but instead for their own personal benefit Information asymmetry occurs because executives know more about the inter-nal business of the business than those outside the company such as shareholders (Morris, 1987) The consequences of this asymmetric in-formation allow managers to perform behaviors that affect the profitability of enterprises so that financial information on financial statements benefits individual managers
2.3 Positive Economic Theory
Watts and Zimmerman (1978) constructed and developed Positive Economic Theory intend-ing to predict how accountintend-ing rules would be adopted by enterprises Administrators can implement earning-increasing management to diversify the financial position of the business
so that they can earn more bonuses through ad-justments to increase deferred tax expenses in the current period, to create temporary differ-ences between accounting and withholding
tax-es that form deferred tax assets and enterpristax-es will earn in the future, showing that in the future enterprises will report lower deferred tax expense, ostensibly showing the governance
of good managers through reducing costs for enterprises, the qualifications of managers will
be recognized thereby improving their bonus amount from the company
With the impulse of minimizing state budget payable expenses, companies will implement tax optimization using existing principles and regulations to adjust so that the company will only have to pay as little amount of tax as pos-sible while still satisfying the regulations of the enterprise The implementation of EMs with the aim of optimizing taxes for enterprises benefits not only managers but also shareholders be-cause if the expense for tax is high, the dividend
Trang 5distributed to shareholders will be reduced.
2.4 Theory of deferred tax (including
de-ferred tax expenses, dede-ferred tax liability,
deferred tax asset) and provisions in Vietnam
Because of the difference in the recognition of
expenses and revenues between accounting and
taxes, as well as taxable income and
account-ing income differs, resultaccount-ing in differences
between the amount of taxes payable and taxes
in the accounting books Accounting standards
have more detailed guidelines on expenses and
income than tax authorities’ regulations The
differences that make up the temporary deviance
will be reported in the financial statements in the
deferred tax assets, tax liability and deferred tax
expenses, as shown in Figure 1
A company may report deferred tax assets
or deferred tax liability or both Deferred tax
expenses are different from deferred tax assets
or deferred tax liability because the other two
accounts are cumulative, while deferred tax
expense accounts are reflective of the tax
ex-penses of the current accounting period When
deferred tax expense is negative, it means
that the company reports deferred tax assets
Deferred tax assets represent taxable income
higher than accounting earning at the current period, therefore in the future, the company will have a deferred tax assets deduction to reduce future taxes or reduce the amount of defered tax liability
2.5 Theory of tax-optimized activity
Tax optimization is when a business minimizes the amount of tax payable by using available tools and regulations A company will review all current principles and regulations and choose one that reduces most of the taxes it has
to pay (Astutik and Mildawati (2016)) Slem-rod (2004) found that it is difficult to determine the amount of tax optimized by a company that performs tax optimization according to legal
or illegal behavior (tax evasion) However, this study will not focus on the differences between the two methods of implementing tax opti-mization and ways to detect how to optimize taxes because that requires a broader scope of research
2.6 Theory of earning management behavior
in enterprises
Earning management is when a business exploit
Source: Cindy (2021)
Figure 1 Temporary spreads
Trang 6the vulnerability in accounting standards to
mold the indicators in the financial statements
so that it reflects what the company want rather
than the truth Opportunistic earning
manage-ment is a type of earning managemanage-ment that has
the potential to mislead shareholders about the
financial position of a business (Holthausen and
Leftwich, 1983 and Beneish, 2001) Meanwhile,
efficient earning management is when earning
management maximizes the information on
financial statements for those who use relevant
information (Siregar and Utama, 2008) There
are two types of earning management: actual
earning management and cumulative
earn-ing management Actual earnearn-ing management
is harder to detect and also more expensive
(Cohen, Dey and Lys, 2008) Cumulative
earn-ing management is when a business manager
chooses accounting principles to manage
earn-ing (Braam et al, 2015)
An administrator can prepare one financial
statement with different motives According to
Scott (2003, 2017) here are 4 types of earning
management:
+ Manipulating financial statements: When
there is pressure such as changing board
mem-bers, new board members will tend to lower
the profitability of the first year of their tenure
to act as if the financial situation is progressing
well during their tenure
+ Minimum earning: Minimize earnings
because of the state’s expenses payable such
as taxes This type is usually implemented by
companies with a good financial situation as
well as the administrator who retains the profits
of the enterprise during the highly profitable
years and then gradually allocates to the years
when the business is losing money to avoid
having to pay state payables
+ Earning maximization: Earning maximization
is driven by managers who want more bonuses
from the company’s performance or when the
company wants to borrow capital to operate
+ Recognizing expenses and income period:
Both are used to maximize or minimize
earn-ings Minimizing earnings is enacted by
delay-ing revenue recognition and early expense
recognition, and vice versa
3 Research methodology
3.1 Research model
Based on the above theories, we have built 08 in-dependent variables (Tax optimization, Deferred tax asset, Deferred tax liability, Deferred tax ex-pense, Company size, Financial leverage, Return
on asset, Cash flow from operating activities and
01 dependent variable (Earning Management)
in the model that to research the impact of tax optimization and temporary disparity on income management in Vietnamese firms
The research’s quantitative model and vari-ables’ scales are based on the model of Cindy Lystia Tartono (2021)
EM = α + β1ETR + β2DTA + β3DTLit + β4DTEit + β5SIZEit + β6LEVit + β7ROAit + β8CFOit + Eit (1)
3.2 Measure variables
The study used the Modified Jones (1995)’s model to detect the EM levels of each enter-prise The EM level is measured by the discre-sionary accrual variable of the enterprises The model is presented and implemented as follows:
DAt(At-1)-1 = TAt (At-1)-1 − NDAt(At-1)-1 (2) Inside:
DAt: Discresionary accrual of enterprises in year t
NDAt: Non-discresionary accrual of enteprises year t
TAt: Total accrual of enterprises
TAt = Net revenue from sales of goods and provision of services − Net cash flow from
At-1: Total assets of enterprise in year t-1 Thus, to detect the level of EM, the study uses the following equation to determine the non-self-defined accrual accounting variable of the enterprise according to the model:
NDAt (At-1)-1 = α1 (At-1)-1 + α2 (∆REVt − ∆RECt) (At-1)-1 + α3PPEt(At-1)-1 (4) Inside:
∆RECt = Annual customer receivables year t – Annual customer receivables year (t−1)
∆REVt = Revenue from the yearly contract t−
Trang 7Revenue from the yearly contract (t−1)
PPEt: Fluctuations in tangible fixed assets of
enterprises in the year t
To determine the variable “discresionary
ac-crual”, the study uses model (4) to perform
parameter estimates a1, a2, a3 After that, the
au-thors put the estimated parameters into model
(3) for each enterprise to determine the
non-discresionary accrual variable NDAt(At-1)-1
TAt(At-1)-1 = a1(At-1)-1 + a2 (∆REVt − ∆RECt)
(At-1)-1 + a3PPEt(At-1)-1 (5)
Finally, we determine the discresionary accrual
variable DAt(At-1)-1 based on the formula (1)
Depending on the results of the calculations, it
is possible to conclude for EM in some cases
as follows:
DAt(At-1)-1 < 0: The enterprise adjusts to
re-duce earning
DAt(At-1)-1 > 0: The enterprise adjusts to
in-crease earning
DAt(At-1)-1 = 0: The enterprises does not adjust
earning
3.3 Research hypotheses
The hypotheticals and impact dimensions of factors relating to the temporary difference between accounting and taxation, tax optimiza-tion and EM are shown in Figure 2
H1: Tax optimization affects positively earning management
H2: Deferred tax assets have a countervailing effect on earning management
H3: Deferred tax liability affects positively earning management
H4: Deferred tax expense has a positive impact
on earning management
H5: Financial leverage affects positively earn-ing management
H6: Cash flow from operating activities affects negatively earning management
H7: The size of the business affects positively earning management
H8: Return on asset affects positively to earn-ing management
3.4 Data collection
Secondary data is collected from individual financial statements of industrial enterprises
Table 1 Research scale of variables
Dependent variable
Independent variables
Yourke et al (2016)
(2019)
Ekawati (2016)
Hanna (2014)
Source: Cindy (2021)
Trang 8listed firms on the Vietnam Stock Exchange in
the period from 2015 to 2020 with the sources
from FiinPro and CafeF Using secondary data
collected during data collection, the research
team coded it in excel, and then put it into
Sta-ta software for processing Content includes:
Step 1: Descriptive statistics Describe the
basic characteristics of the collected data or the research sample of the model
Step 2: On Stata software, perform linear re-gression for 8 independent variables; consider the criteria from the research results including R-square, P-value to remove variables that are not statistically significant
Table 2 Sample description
Manufacturing enterprises listed on the
Vietnam Stock Exchange in the period
Enterprises without enough information in
Uncontinuously operating enterprises in
Source: Self-syntheses from FiinPro and CafeF Source: Self-syntheses based on literature review
Figure 2 Research hypotheses
Trang 9Step 3: Conduct the test and fix the defects
after removing the independent variables that
are not statistically significant
Step 4: Analyze the regression results;
build-ing equations representbuild-ing the relationship
between independent and dependent variables,
considering research hypotheses
The number of qualified samples is 113
enter-prises in the industrial sector with 94
observa-tions (Table 2) Once the data was collected,
the team filtered and encoded the variables and
processed the data on Stata 16
4 Results and discussion
4.1 Statistical results describing variables
We use statistical methods in order to
con-veniently compare and summarize data The
descriptive statictical data is represented as
follow Table 3
The EM index of enterprises listed on the
Vietnam Stock Exchange in the period of
2015-2020 has the mean value of 0.79% with
the maximum of 159.8% and the minimum of
-68.98% It can be seen that there’s a
signifi-cant difference among enterprises operating in
the industrial sector referring to the situation
of earning management through discrestionary
variables
The result shows that there are significant
ef-fects of deferred tax assets, Return on asset,
cash flow from business activities and financial leverage on EM, as:
The deferred tax assets (DTA) has a mean value of 3.57 ranging from -1 to 210.1141
This is a large range with a standard deviation
of 22.91 It means that the deferred tax assets
of enterprises operating in the industrial sector has an increase rate from -100% to 210114.1%
The enterprises has an increase of 35.7% on average This shows that there is a momentus difference in the rate of increase in deferred tax assets over the years of research between enterprises operating in the industrial sector
On the other hand, defered tax asset has the op-posite effect on the EM activities of enterprises operating in the industrial sector
Cash flow from operating activities has a nega-tive impact on the EMs of enterprises operat-ing in the industrial sector in Vietnam The ratio of cash flow from operating activities to assets among enterprises reached an average
of 0.082 with a standard deviation of 0.15 The highest value achieved is 1.45 and the lowest
is -1.02, showing the efficiency of conversing assets into generating cash flow for enterprises operating in the industrial sector is not high, however, these figures do not pose much differ-ence among enterprises
The return on asset of industrial enterprises has
a favorable effect on earning management The control variable ROA reached a mean of 12%
with a standard deviation of 1.28, the lowest
Table 3 Descriptive statistical results
Source: Results from Stata 16 software
Trang 10value achieved was 0.38% and the highest at
1655.4% showed that the difference in the ratio
of earning after tax and average total assets
among enterprises is significant The reason
may be due to the growth rate of total assets,
the operating performance and the
manage-ment efficiency among enterprises contribute
to a major difference However, the majority of
enterprises operating in the field have low asset
management efficiency at around 12%
Financial leverage has a negative impact on
earning management at enterprises
operat-ing in the industrial sector in Vietnam The
lowest and highest financial leverage value
is 0.000063 and 6.78, respectively, which
indicates that there is a substantial difference
among enterprises This also represent that the
proportion of liabilities to total assets in the
indusstrial enterprises ranges from 0.0063%
to 67.8%, mainly around 44.6%, which means
that the majority of industrial enterprises apply
financial leverage to increase production and
business motivation
Based on the primary result of OLS model,
though Significance-F coefficient is equal to
0.0000 (less than 0.05), the DTL variable is
ignored due to the presence of collinearity in
the data Thus, it can be concluded that the three
independent variables DTE, SIZE, ETR have
no significance or that the level of significance
is not enough for the model To overcome and build a regression model, we proceeded to remove variables that were invalid and variables that were ignored due to collinearity in the data
From the results of the above linear regression, the study proceeded to remove 04 variables that are not significant for the study model as DTL; ETR; SIZE; DTE and conduct linear regression tests for the remaining 4 variables:
DTA; ROA; LEV; CFO
4.2 Analysis of regression results
The OLS model results (ordinary least squares)- Table 4 shows that the Significance-F coefficient is equal to 0.0000 (less than 0.05), which explains the meaningful study modeling
The R-squared value of 0.3758 represents 37.58% of the change in the dependent vari-able which happened due to the independent variables and control variables in the model
The results from the OLS test also show, with
a significance level of 5%, that the 4 variables selected by the study all satisfy the significance level of P-value
Considering the Coef value from the regression results, the DTA and CFO may have the oppo-site effect on EM with regression coefficients
of -0.0014 and -0.578, respectively Therefore, when the DTA variable and CFO increase by
Table 4 Regression result for 4 variables: DTA, ROA, LEV, CFO
Source: Results from Stata 16 software