đề thi Midterm cross cultural management

What are main characteristics of culture? A. Culture is shared, learned, systematic and organized B. Culture is shared, learned and innate C. Culture is learned, systematic and organized, innate D. Culture is shared, innate, systematic, and organized 2. All of the following are value dimensions proposed by Hofstede EXCEPT ________. A. uncertainty avoidance B. communism C. power distance D. individualism 3. Phil sent an email requesting Mel to join him in the conference room at 2 P.M. and to bring the final report on the buildings floor plans. However, Mels personal secretary skips reading the entire email and just informs Mel to join Phil in the conference room at 2 P.M. This is an example of ________. A. ambiguity B. divergence C. noise D. feedback 4. Workmotivation theories can be broken down into two general categories, which are: A. method and outcome. B. internal and external. C. implicit and explicit. D. content and process 5. Which of the following statements is true about expatriates? A. Historically, multinational corporations (MNCs) have refrained from staffing key positions in their foreign affiliates with expatriates. B. They are individuals from a host country who are assigned to work in the home country. C. They are those who live and work outside their home country. D. Multinational corporations (MNCs) find it advantageous to use expatriates because their salary and benefit package is less than that of hostcountry nationals

MINISTRY OF EDUCATION AND TRAINING

NATIONAL ECONOMICS UNIVERSITY

FACULTY OF BUSINESS MANAGEMENT

MANAGEMENT OF QUALITY AND INNOVATION

IN ENGLISH (EMQI)

MIDTERM EXAM

CROSS CULTURAL MANAGEMENT

Date: 24/03/202319 /3 Time: 6h45 Time allowed : 60 minutes Delivery: Full-time Intake: 62 Name: Student ID:

TEST CODE: 01

1 What are main characteristics of culture?

A Culture is shared, learned, systematic and organized

B Culture is shared, learned and innate

C Culture is learned, systematic and organized, innate

D Culture is shared, innate, systematic, and organized

2 All of the following are value dimensions proposed by Hofstede EXCEPT

A uncertainty avoidance

B communism

C power distance

D individualism

3 Phil sent an email requesting Mel to join him in the conference room at 2 P.M and to bring the final report on the building's floor plans However, Mel's personal secretary skips reading the entire email and just informs Mel to join Phil in the conference room at 2 P.M This is an example of

A ambiguity

B divergence

C noise

D feedback

4 Work-motivation theories can be broken down into two general categories, which are:

A method and outcome

B internal and external

C implicit and explicit

D content and process

5 Which of the following statements is true about expatriates?

A Historically, multinational corporations (MNCs) have refrained from staffing key positions in their foreign affiliates with expatriates

B They are individuals from a host country who are assigned to work in the home country

C They are those who live and work outside their home country

nguoi song tha huong anything that serves to undermine the communication of the intended meaning

D Multinational corporations (MNCs) find it advantageous to use expatriates

because their salary and benefit package is less than that of host-country nationals

6 _ are managers who are citizens of countries other than the one in which a

multinational corporation (MNC) is headquartered or the one in which they are assigned

to work by the multinational corporation (MNC)

A Multipatriates

B Home-country nationals

C Inpatriates

D Third-country nationals

7 Which of the following is most likely the last stage of negotiation?

A analysis of an opponent's position

B relationship building

C concessions and agreement

D training

8 Comparative approach to culture does not help the manager predict change in the culture and explain why groups and individuals are led to modify their values through interaction with each other This reflects which weakness of cultural models?

A The use of national culture as unit of analysis

B The descriptive nature of cultural models

C The static nature of cultural models

D The lack of consideration for subculture

9 According to PIPA test, people who focuses on framework and prefer working with high level of clarity is said to be driven by _

A Idea

B Action

C People

D Process

10 Culture affects mental programming at an intermediate level because it is _ and

A Specific to individuals and inherited and learned

B Specific to groups and biological

C Specific to groups and learned

D Universal and learned

11 _ is a set of knowledge structures consisting of systems of values, norms, attitudes, beliefs, and behavioral meanings that are shared by members of a social group (society) and embedded in institutions and learned from previous generations

A Value

B Norm

C Basic assumption

D Culture

12 According to Hofstede, the extent to which subordinates accept a hierarchical system in a company is known as

A uncertainty avoidance

B power distance

C individualism

D masculinity

13 Based on Hofstede's value dimensions, countries that have strict laws and procedures to which their people adhere closely most likely have

A high power distance

B high masculinity

C high uncertainty avoidance

D high individualism

14 The term refers to behavior that communicates without words

A thought patterns

B nonverbal communication

C intrapersonal communication

D cultural noise

15 Which of the following is a true statement regarding kinesic behavior?

A Facial expressions have the same meaning across cultures

B Minor variations in body language are insignificant

C Hand gestures are universally interpreted

16 The meaning of body movements varies by culture.Researchers have suggested that Maslow's theory needs a(n) _

A capitalist perspective

B collectivist perspective

C individualist perspective

D social individualist perspective

17 This leadership style is widely used by Theory X managers, who believe that final

decisions should be in the hands of the higher-level employees and that a continued focus

on the task is compatible with the kind of people they are dealing with

A Authoritarian

B Suppressive

C Paternalistic

D Laissez-faire

18 Which of the following statements is true about home-country nationals?

A They are third-country nationals who are assigned to work in the home country

B They are expatriate managers who are citizens of the country where a

multinational corporation (MNC)is headquartered

C They are managers who are citizens of countries other than the country in which the multinational corporation (MNC) is headquartered

D They are likely to be used by multinational corporations (MNCs) at the middle- and lower-level ranks

19 These leaders are visionary agents with a sense of mission who are capable of motivating their followers to accept new goals and new ways of doing things

A Transactional

B Negotiable

C Transformational

D Formational

20 One of the primary purposes of relationship building during the negotiation process is to

A build mutual trust

B create formal contracts

C exchange task-related information

D avoid direct confrontations

21 The considerable variation between Americans and Chinese in the use of silence during

meetings is an aspect of

A proxemics

B haptics

C paralanguage

D object language

22 Which of the following is a characteristic of low-context cultures?

A Authority is diffused throughout the bureaucratic system

B Insiders and outsiders are easily distinguishable

C Relationships between people are relatively long lasting

D People in authority are personally responsible for the actions of their subordinates

23 Which of the following is a characteristic of a high-context culture?

A Deep personal involvement with others is not valued greatly

B Individuals are taught from a very early age to say exactly what they mean

C Insiders and outsiders are not readily distinguishable

D Agreements tend to be spoken rather than written

24 IBM has strong corporate culture but this does not prevent it from having striking cultural differences among its staff across different countries and has limited lasting impact This example indicates that the effect of may be weaker that of

A Organizational culture, group culture

B Organizational culture, national culture

C National culture, organizational culture

D National culture, group culture

25 An organization that has is an organization that focuses on external

positioning with a high degree of flexibility and individuality

A Family culture

B Bureaucratic culture

C Innovation culture

D Market culture

26 _ a pattern of basic assumptions, invented, discovered, or developed by a given group, as it learns to cope with its problems of external adaptation and internal integration, that has worked well enough to be considered valid and, therefore is to be taught to new members as the correct way to perceive, think, and feel in relation to chosen problems

A Individual culture

B Group culture

includes various nonverbal components of discourse: pitch, volume, sound.

is the distance between two communicators

is used in programming

is the way of transmitting in4 through touch

quan liêu

C Organizational culture

D National culture

27 Culture is gained through the process of interacting with the social environment and culture

is not merely random assortments of attitudes, customs and behaviors but integrated coherent system This statement shows which 2 characteristics of culture respectively?

A Shared and learned

B Learned and systematic

C Shared and systematic

D Learned and shared

28 Nations are political entities, they vary in their forms of government, legal systems, educational systems, labor, and employment relations systems, all of which reflect a working cultural consensus This statement is in favor of which argument about the concept

of national culture?

A Reject the use of the concept

B Support the use of the concept

C Neither support or reject

D Have no relation to the use of the concept

29 Identify the style of leadership that has been widely espoused in the United States,

England, and other Anglo countries

A Paternalistic

B Transformational

C Transactional

D Participative

30 French and German managers tend to use a work-centered, _ approach to leadership

A authoritarian

B autocratic

C paternalistic

D participative

31 All of the following are accurate depictions of the Japanese approach to leadership

except:

A management's concern for its employees extends to the whole life, business and social, of the worker

B decision making is carried out via group decision-making techniques

C employment is often for life; layoffs are rare

D control mechanisms are very explicit; people know exactly what to control and how to do it

32 Which of the following is a primary characteristic of masculine societies?

A assertiveness

B emphasis on group achievements

C tight social frameworks

D lack of gender bias

33 Which of the following is NOT one of Trompenaars's value dimensions?

A universalism versus particularism

thai do khang dinh, qua quyet

not sure

B neutral versus affective

C specific versus diffuse

D masculinity versus femininity

34 In which of the following societies are people more likely to pass on inside information

to a friend?

A particularistic

B universalistic

C neutral

D affective

35 The tendency of Americans to look people in the eye contrasts with the tendency of the British to keep looking away while conversing Such differences are categorized as

A oculesics

B proxemics

C paralanguage

D object language

36 Which of the following will a person working in a high-contact culture most likely experience?

A coworkers spending time together socially

B managers using hand motions to express emotion

C managers bowing to their seniors as a token of respect

D coworkers putting an arm over their colleague's back

37 refers to how something is said rather than the content—i.e., the rate of speech, the tone and inflection of voice, other noises, laughing, or yawning

A Proxemics

B Paralanguage

C Object language

D Kinesic behavior

38 Managers from Singapore, New Zealand, and Hong Kong tend to take initiative and have

a sense of urgency, and the confidence to get things done According to the GLOBE project, such managers score high on the cultural dimension of

A humane orientation

B future orientation

C performance orientation

D assertiveness

39 describes the process of sharing meaning by transmitting messages through media such as words, behavior, or material artifacts

A Ethics

B Communication

C Planning

D Strategy

40 The three basic elements in the process of motivation are:

A needs, abilities, and desires

B desires, drives, and accomplishments

C needs, drives, and goal attainment

D perceptions, attitudes, and goal attainment

are subtle differences in eye behavior

41 The assumptions of the contingency approach to leadership include all of the following,

except:

A Different situations require different styles of leadership

B The leaders need to be able to understand the characteristics of the organizations

they lead

C Leaders do not need to adapt their behavior to fit the situation they lead

D Leadership requires consideration of both trait and behavior approaches

42 Fiedler’s contingency model of leadership suggests all of the following, except:

A Effective group performance is based on the match between the leader’s style and

the degree to which the situation enables the leader to exert influence

B It considers the leader’s style in terms of tasks and relationships

C It considers key situational factors such as the degree of the task, the power of the

follower in the situation, and the relationship with the follower

D Relationship oriented leaders will be most effective when the situation provides

control

43 The path-goal theory proposes that a directive behavior will be most effective in all of the

following circumstances, except:

A Where the demands of the task are ambiguous

B Where procedures are clear

C Where rules are unclear

D Where employees are somewhat dogmatic

44 Which theory states that people are born with certain characteristics that predispose them

to being leaders?

A trait theory

B path-goal theory

C LPC

D contingency theory

45 Three situational criteria identified in the Fiedler model are:

A a job requirements, position power, and leadership ability

B b charisma, influence, and leader-member relations

C c leader-member relations, task structure, and position power

D d task structure, leadership ability, and group conflict

says that there are certain characteristics and habitual patterns present in a person

Fiedler's contingency model assumes that an individual's leadership style is fixed.