an examination of the relationship between emotional intelligence leadership style and perceived leadership effectiveness

AN EXAMINATION OF THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE, LEADERSHIP STYLE AND PERCEIVED LEADERSHIP EFFECTIVENESS A THESIS SUBMITTED TO THE FACULTY OF THE GRADUATE SCHOOL OF THE UNIVERSITY OF MINNESOTA BY LISA ANN WEINBERGER IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY DR RICHARD A SWANSON, ADVISOR DECEMBER, 2003 UMI Number: 3113218 Copyright 2003 by Weinberger, Lisa Ann All rights reserved INFORMATION TO USERS The quality of this reproduction is dependent upon the quality of the copy submitted Broken or indistinct print, colored or poor quality illustrations and photographs, print bleed-through, substandard margins, and improper alignment can adversely affect reproduction In the unlikely event that the author did not send a complete manuscript and there are missing pages, these will be noted Also, if unauthorized copyright material had to be removed, a note will indicate the deletion UMI ® UMI Microform 3113218 Copyright 2004 by ProQuest Information and Learning Company All rights reserved This microform edition is protected against unauthorized copying under Title 17, United States Code ProQuest Information and Learning Company 300 North Zeeb Road P.O Box 1346 Ann Arbor, MI 48106-1346 © Lisa Ann Weinberger 2003 UNIVERSITY OF MINNESOTA _ This is to certify that | have examined this copy of a doctoral thesis by Lisa Ann Weinberger and have found that it is complete and satisfactory in all respects, and that any and all revisions required by the final examining committee have been made Richard A Swanson Name of Faculty Advisor ⁄2z;;0 22 XLXS Signature of Faculty Advisor Date GRADUATE SCHOOL To my husband Mark, and children Matthew and Alexandra il ACKNOWLEDGMENTS I would like to thank the teachers, professionals and colleagues that have had a significant impact on my educational journey with a special thanks to Craig Nielsen, Ph.D I would especially like to thank my advisor, Richard A Swanson, Ed.D who never stopped believing in me, provided continued opportunities for reflection and persuaded me to research, write and publish I would also like to thank my professional colleagues at CSW, Tom Dybsky, M.A., Patricia Edman, M.A and Tim Trow, M.Ed., who provided the critical support to be able to accomplish this study And finally, I would like to thank my husband Mark, who without his continued encouragement, support and reviewing of all my manuscripts, this would not be possible ili TABLE OF CONTENTS 0n ốc cố ốốốố ốc S19 9h ng v1 ng )68:49)9)9/05919) Background and Purpose of the Study — Statement of the Prodlem L c Significance Qƒ the SÍHIY TUHIG HO LH Tà TH HH ng cuc nàng Hàng TH HH HH ng H1 448.084 801 ni ng ng ng ng ng nh sheseaees V119 s%5 Hà ế TH HH 01070 1T" H909 cv ke sex Background of the Field Setting .c cccssssssccessssssscerreseseesaneenes G1111 953 16 8118589995 10 Definition of 6T chien HH TL TQ HH HH HH NH9 50 081g T9 T05 12 ng TK HH 0111140301010 148 "¬- - 13 0.0 REVIEW OF LITERATURE AND HYPOTHESES S106 c9 n0 trang 14 Historical Perspective — Emotion qnả Inf€lÏIB€HCƠ ceeeeeeissrsrrrerree ¬ Does Emotional Intelligence EUXISÍ dc ch Emotion and Human Resource DeV€ÏÍODHIGHÍ c Emotional Intelligence Là sec HH 14 HH mg c 111119855194 teen 17 chen nên G109 ng thờ th ng 930 199030 Trait Emotional IHfGÏÏÌB€HC L cà c HH Hình HH ng KH Índividual performance and SUCC€S§ nhe 23 19140 25 ng 01 01 nh nhe he 26 Hình HH nh Relationships to personallfy TR€ASUTCS chen H1 ke 27 th 30 Leadership, management & management development ce«e we dh Measurements of Trait Based Emotional Intelligence s.xesee KH 11315 95893 E£ 34 Emotional quotent inventory (BQ)) tH ng 0.0 999 5E ch 6e 35 Hi n0 ccc v00) S1 Emotional competence inventory (BCÌ che, Abllty EIMHOHOPNÌ [HC ÏÏIQCHCƠ 37 38 cà ác.» HHỊH HH «HH HH ng ng g0 018191101 11081911 39 Emotlons and Organ1zafIOnAÌ TESCATCT cuc He» HH0 2181381111 40 Ability emotional] intelligence and D€TSOH4ÌlfY eceeerreeriee 41 Emotions and l€ad€rShlD «eo HH HH HH1 00181 1810197110 cm 42 Measurements of Ability Emotional InGÌÏlBGHCƠ co chinh ren 43 Multifactor emotional intelligence survey (MEIS) re 44 Mayer Salovey Caruso emotfonal intelligence test MSCEIT) 50 L0QGTSHHÍD Q.9 1010010010040 80099 0990 35 CharismatiC LedderShiD c9 ng TH ng Tramsformationdl LedderShD «sec ng H0 0160110181115 57 nh TH HH gi g1 111 1110111481411 1k ren 59 Multifactor leadership questionnaire (MLQ5X) ii 61 Exploratory Questions and Their Hypotheses .ccccccscsecescerseeesserssccssasnessccnneeessens 65 What is the Relationship Between the Emotional Intelligence of Leaders and Their Transformational Leadership SIWÌ Ê Lục chinh kinh nhi ó6 What is the Relationship Between the Emotional Intelligence of Leaders and Their Transactional LeadershiD SIWÌ9” ác cccc ch HH HH Hà TH ng ng Hy chrg 67 What is the Relationship Between the Emotional Intelligence of Leaders and nhá nen re 68 Their Laissez-Faire Leadership SIVÌG ? «ch What is the Relationship Between the Emotional Intelligence of Leaders and Their Subordinates Perception gƒ Their Exird E[[OFÍ .cec«eeenieeiersrieereresree 70 What is the Relationship Between the Emotional Intelligence of Leaders and Their Subordinates Satisfaction with Their Leadership? c1ccccsosssseseeeonecees 71 What is the Relationship Between the Emotional Intelligence of Leaders and Their Perceived Leadershin EJ©CHỈUCHƠÂN P luc cv L9 THÔ TY Lá LH TH Chapter TS HH Họ HH HH HH uy cọ 72 te 74 77 ;47Ẻ9)2.21.(058.)/1.0.99 n8 Research 0l nh PODpHIaHOH dHả SGHHDÌC Lục LH 77 HH HT cọ 77 HH 78 HH HT nh ch ng Non-respondent Bias and Non-randormmess GÍ €SDOHSS cu An 79 Dala ColleCHOH THSHTHIHÔOIĂS L c cuc Q TT HH TC hi cớ 80 Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT v2) Si Multfactor Leadersiup Quesionnatre (Mi Q5YX) cà Hy He Demographic VAFÍDÌ@4 AGMNINISEV LION To «co nh TH ng say 84 TH HT HH ngư 85 Họ HT ve 86 Phase One — MLQSYX n < 88 Phase Two — MSCEIT vcecscccsscccesscccessseescconsseeccesoosuscsnssoussegsesscessssacsseaseeeueosneers 90 Variables for Data Analysis and Statistical Treatment .cccccccssccsscesecscsesesesseseeneees 91 HH T LH ;+ 0190 nh HT ng TH TH HH th 170g 93 95 95 vi Descriptive Statistics of Mayer Salovey Caruso Emotional Intelligence Test 96 Descriptive Statistics of the Multifactor Leadership Style Questionnaire 99 What is the Relationship Between the Emotional Intelligence of Leaders and Their P.7) nh T8 nh an 102 What is the Relationship Between the Emotional Intelligence of Leaders and Their Transformational Leadership Style? v cccccccccsersssscssssseresserseenesansensnens 103 What is the Relationship Between the Emotional Intelligence of Leaders and nàng re 107 Their Transactional Leadership SIVÌG event What is the Relationship Between the Emotional Intelligence of Leaders and kg kg t1 tần 110 Their Laissez-Faire Leadership SIWÌ@ What is the Relationship Between the Emotional Intelligence of Leaders and their 0011814141118 nh Leadership EJÍGCHV€HGSS dc ch 11 112 What is the Relationship Between the Emotional Intelligence of Leaders and Their Subordinates Perception of Their Extra EffOrt? scsssecoosesorcssevsrersseees 113 What is the Relationship Between the Emotional Intelligence of Leaders and Their Subordinates Satisfaction with Their LeqddersliD ecoeceeeeeerrrrire 116 What is the Relationship Between the Emotional Intelligence of Leaders and Their Perceived Leadership F[Í©CHÍVCHCSS V7 Chapter Õ he 118 88A5 nan 121 xịn HH Hàn, 1010127 114 0110101 1111111101077070177707001121.0110 124 Ki] V07 i00 00169./906.)009) 124 Branch — Managing Emotions Item Reliability Analysis i, 9, 10 il 13 14, iS, 16 i7 185 1S6 iS? ¡58 léO0 163 _ 164 166 169 i7G ° YFi 72 173 174 1133 1134 1135 1137 Tdi Split % Reliability: Mean 4.576 4722 4.69 4.222 4.555 4.336 4.509 4.496 4.438 4.357 4.861 4,343 3.912 4.825 _4.664 4.847 4.745 4.161 61 td Dev 837 661 70 869 899 816 662 666 726 O98 473 V7 1,159 567 622 468 664 933 Cases {37 137 137 137 137 137 137 137 137 137 137 137 137 137 137 137 137 137 293 Appendix Í MLQ5x Statistics Leadership Questionnaire — Descriptive Statistics by tem 509 Cases _ Question Mean i Ao § 10 — ii 12 13 15 16 1? — 18 19 2021 22 23 2.76 2.61 1.49 2.01 83 191 1.08 2.38 2.78 2.34 2.58 1.05 2.74 2.40 — 200 2.20 151 2.58 2.80 1.02 2.62 1.92 2.79 24 25 26 27 28 29 30 32 33 34 35 36 37 38 - _ SD 1,67 2.71 2.40 _ 1,61 91 244 2.35 | 2.24 2.2) 95 2.5 2.88 _ 3.84 266 2.54 Variance 1.10 1.07) 1.28 1.29 1.10 1.20 1.45 113 116 — 1,40 Lid | 114 — Lal 1.28 127 1.35 1.23 1.25 "1.16 «LAG 1.28 1.25 {.17 121 1.14 1.63 1.,061,21 1.44 1,32 1,27 1.34 1.96 1.29 1.29 1.21 1.63 1.61 1.82 1.51 "-1.34 1.34 _ 163 1.56 1.36 1.13 122 1.22 LiF 127 116 1.30 L.16 1.14 1.16 1.19 1.09 1.27 148 1,48 1.36 161 134 1.69 1.34 129 1.34 LAI 1.18 1.31 | —- 1.16 1.26 171 _— 1.34 1.58 - Minimum 0 0 G me Ũ O° 0 0 0 0 Q G Ũ Ũ Maximum 4 4 4 4 4 A A 4 =4 Á 4 4 4 00 0 0 G G Q 4 c4 4 4 4 4 4 42 43 44 45 Pe fm wy foot IN tant Đazà - raea 39 40 41 kh 1.27 422 1.27 1.36 133 1,29 il Liz 1.61 125 de 4+2 đề —& ip bd wm Go Memo 205 206 Transformational Leadership and its Associated Dimensions Item Reliability Analysis Transformational Leadership , 5, Ọ, id 11 12 13 i4, 15 i6 17 18 19 20 - MLO6 MLOIGO MLOT4 - MLOI8 MLQO2I MLO23 MLO25 MLO34 MrLQ9s MLOI3 MLO26 MLQ36 MLO2 MEL@QS —— MLAQAo MLQ32 MLOIS MLOI9 MLO29 MLO3i Alpha = 9569 Mean 1.8982 2.3514 2.4154 2.5747 2.6322 2.8194 2.7389 2.5146 2.8062 2.7485 2.4220 2.8506 2.6108 23.4056 2.3777 2.2184 1.9984 2.8949 2.565 2.2282 | —_ Inspirational Motivation i 4, MLQ9 MIL@iI3 _ MIL@26 MLO36 Sid Dev 1.2029 1.4124 1.2914 1.2830 1.2975 1.1586 1.1323 1.1643 1.1635 1.1228 _1,2130 1.1102 1.0918 §.14031.1536 1.1726 1.2818 1.1693 1.2896 1.3224 © _— Cases 609 609 609 609 609 609 609 609 609 609 609 609 609 609 609 609 609 609 609 609 Alpha = 8789 Mean _ 2.8504 2.8005 2.4525 2.9070 Std Dev L619 1.1242 1.2293 1.1037 Cases 742 742 742 742 29 Intellectual Stimulation 1, 3, 4, MLQ2 MLO8 MLQ36 MLQ32 Alpha = 8282 Mean 2.6256 2.4085 2.3872 2.2213° individual Consideration Aipha = 8507 i 4, Mean 2.0163 2.9088 2.4925 2.2626 MLQIS MLQIS MLQo29 MLOQ31 Idealized Attributes Alpha = 8376 Mean 2.3797 2.6127 2.5487 2.7649 MLOQIO MLG18 ML@Q2I MLOQ25 idealized Behaviors i 4, MLO6G MLOI4 MLQ23 MLOQ34 Std Dev 1.1108 1.1496 11758 1.1903 Cases 795 795 705 795 Sid Dev 1.2785 1.1805 1.2795 _ 13248 Cases 735 735 735 735 Std Dev 4282 ¡271 1.3067 1.1313 Cases 723 723 723 723 Std Dev Cases Alpha = 7772 Mean 1.8892 2.4446 2.8288 2.3439 1.2067 L278) 1.1580 1.1566 695 695 695 _ 695 5° 208 Transactional Leadership Dimensions Item Reliability Analysis Contingent Reward Alpha = 8052 | L Mean 2.7507 2.6254 | 2.2296 2.8901 : MLQI MLOLI ML@Qi6 MLQ35 Management by Exception Passive i MLQ3 ML@Q12 MLO MLO29 Management by Exception Active 4, | MLQ4 MLQ22 _MLO24 MLO27 Sid Dey 1.1272 E1480 3888 1.1920 Cases 718 710 710 719 sid Dey Cases Std Dev Cases Alpha = 7456 Mean 1.3966 _1,0419 1.4218 TAS «1.2854 1.1592 1.2586 1.1633 716 716 716 716 Alpha = 7696 | “Mean 1.9656 1.9043 1.6368 1.5740 13213 — 1.2855 1.3441 1,2354 669 669 669 6689: Laissez-Faire Leadership Dimension Hem Reliabldy Analysis Laissez-Faire tL 4, Alpha = 8054 MLO5 MLQ? MLO2& MLO33 Mean 7683 _1,0067 8627 9027 Sid Dev 1.0782 1.1280 1.1640 1,1554 Cases 730 750 750 750