Find a case study about the leadership style that your group is learning about

Coaching Leadership Style is a management style aimed at cooperation, support between departments, and guidance from leaders.. Coaching leadership helps employees develop and improve the

PEOPLE'S COMMITTEE BINH DƯƠNG PROVINCE THU DAU MOT UNIVERSITY ECONOMIC DEPARTMENT  MIDTERM SUBJECT: ART OF LEADERSHIP TOPIC: COACH LEADERSHIP Guidance Counselor: Th.S Tran Thanh Hanh Class: KITE.CQ.06 The group list: “San Bằng Tất Cả” group Bui Sy Chung – Leader Ta Gia Bao Vu Thi Nhu Quynh Le Nguyen Nam Do Pham Quynh Trang Tran Thi Phuong Nhi Nguyen Ngoc Chau Le Duc Khang Le Thi Anh Binh Dương, September 16, 2023 TABLE OF CONTENTS TABLE OF CONTENTS Question 1: Find a case study about the leadership style that your group is learning about Find other names for that leadership style (note the use of English terms) Analyze the advantages and disadvantages of that leadership style Question 2: Is the leadership style you are learning about feasible when applied to the business environment in Vietnam and why? Question 3: “It's all about pairing leadership styles with the right organizational fit, market, timing, and needs in a way that drives successful outcomes,” Christie Lindor said (Skye, 2023) What you think is the meaning of this statement? Question 4: Analyze Maxwell's levels of leadership model - The levels of leadership: Proven steps to maximize your potential (Maxwell, 2011) and point out the main factors and examples for each factor How to promote leadership and create motivation for employees? REFERENCES 18 Question 1: Find a case study about the leadership style that your group is learning about Find other names for that leadership style (note the use of English terms) Analyze the advantages and disadvantages of that leadership style The case study that the group chose is: "The leadership style of Satya Nadella, who is currently the CEO of Microsoft Corporation" - coaching leadership style In February 2014, Satya Nadella was officially appointed CEO of Microsoft, replacing Steve Ballmer At the time Nadella took over the company, amid risk aversion and internal political turmoil between old and new teams, combined with the company's stock price stagnating ($36.35/share) ), as well as technology changes so quickly that even managers cannot keep up Faced with these difficulties, managers continue to pass on old knowledge, because that is what they have known and done for a long time Nadella quickly realized that Microsoft needed to transform its culture If you want colleagues to respond to the Coaching style, you first need to show them through your behavior To regain motivation and assert its position in the market in the new context, Nadella has gradually eliminated the entrenched management style, gradually replacing it with a growth mindset, encouraging people not to Stop learning and absorbing new things Nadella has turned the company's leaders into "students" - the first step in the coaching leadership method - Coaching Leadership What is the coaching leadership style? Coaching Leadership Style is a management style aimed at cooperation, support between departments, and guidance from leaders Leaders with this style focus on promoting the team's mastery capacity, instead of making decisions on everything themselves They spend most of their time and resources investing in developing team members – thereby contributing to improving individual performance In general, this style has the following characteristics: - Towards professional development - Goal-oriented - Looking towards the future - Suggestions - Promote the spirit of ownership The coaching leadership style is also known by the following names: - Managerial Coaching - Executive Coaching - The Coach as Management Advantages and disadvantages of coaching leadership style: Advantage: Encourage two-way communication and collaboration Build relationships and trust between individual leaders and teams Exchange constructive feedback Facilitate personal and professional development Focus on being supportive, not judgmental Create opportunities to develop and nurture creative thinking Promote long-term development Build a collaborative, cohesive, and supportive working environment Weakness: Takes a lot of time and resources Does not always lead to the fastest and most effective results (in other words, this style focuses on long-term results over the short-term) Difficulty in applying to high-pressure environments Question 2: Is the leadership style you are learning about feasible when applied to the business environment in Vietnam and why? Vietnam's economy is increasingly developing The need for a workforce with expertise in economic sectors is increasing Therefore, coaching leadership is a suitable method for our country's economy In Vietnam, businesses are still small and medium enterprises, and there is a shortage of human resources and good labor resources According to Coach Quach Huong, in the last two years, there has been a clear and strong shift Vietnamese companies and corporations want a program to raise their leadership level The group of Gen Y leaders - mainly leaders of startups - proactively sought coaches They are people with a very open mind, and a desire to develop themselves, and what they need is to be both coached and mentored One of the reasons they use leadership coaching programs is to upgrade the leadership team to adapt In addition, especially during the COVID period, Vietnamese corporations tend to want to build a leadership culture within the organization Leaders are very good at their expertise, but lack the skills to work with people and now is the time they begin to realize that leaders need to be people who inspire and lead people Reason: In today's rapidly changing world, more and more organizations are realizing that traditional command and control leadership is no longer viable for today's young workforce They want to have more cooperation and friendliness with the "Leaders", a cooperative relationship of mutual development, not rigid imposition or control This approach will bring positive effects on self-esteem, confidence, and motivation at work Leadership issues such as "command and control" are no longer supported in the current Vietnamese economy And leaders who become "coaches" will gain more support and devotion from members Leaders see that coaching will help members have close relationships, easily exchange work, and increase productivity In this style, the leader focuses on identifying and nurturing the strengths of each team member Coaching leadership helps employees develop and improve their skills continuously This contributes to increasing employee productivity and problem-solving ability Create a positive working environment, encouraging interaction and cooperation among members of the organization This creates increased motivation and commitment at work Build loyalty: Using the coaching leadership method helps enhance interaction between leaders and employees From there, employees feel valued and accompany leaders, creating loyalty and consensus with the common goals of the organization Promote creativity and innovation: The coaching leadership association encourages employees to contribute ideas, opinions, and creative suggestions Promoting creativity and innovation is a great advantage for the Vietnamese economy in a period of development and competition Increase labor productivity: Thanks to coaching and support from leadership, employees develop the ability to work more effectively, and productivity increases This can contribute to the sustainable development of Vietnam's economy Question 3: “It's all about pairing leadership styles with the right organizational fit, market, timing, and needs in a way that drives successful outcomes,” Christie Lindor said (Skye, 2023) What you think is the meaning of this statement? There are common leadership styles most commonly found in organizations: Autocratic leadership: This can be considered the strictest type of leadership, the team leader will completely make decisions on all issues in the organization Advantages: This leadership style is most effective when deciding on an emergency Limitations: This leadership style makes members feel lost and disrespected, leading to members losing motivation to make special commitments in the long run Democratic leadership: This leadership style is opposite to the authoritarian leadership style The leader will provide necessary information to members and encourage everyone to voice their opinions and ideas Finally, the leader will take the time to consider other members' perspectives and make his or her own decisions Advantages: Members have a lot of motivation thanks to having their opinions and views respected, thereby increasing work motivation, work efficiency, and cohesion among members Limitations: Making a final decision often takes a lot of time Not flexible when having to make quick decisions Laissez-faire leadership: This leadership style is shown in that the leader will delegate authority and responsibility to employees or members to complete the tasks and goals set by the leader, employees must be independent make decisions to solve problems and besides that, they will be taken over and responsible for completing as requested by the leader Advantages: The style is most suitable when the team of members or experienced employees helps them develop professional skills and practice their knowledge in more practical activities Bring more motivation and responsibility to employees so they work more effectively Limitations: Lack of supervision from leadership can cause employees, especially new employees, to not receive timely support, leading to many uncontrollable problems and will lead to serious losses for the organization position Coach leadership: Leaders with this style often have very good communication skills, always support and help in developing strengths, perfecting skills, and increasing confidence and motivation for employees Advantages: Helps members get help and develop both soft and hard skills, thereby building an environment where leaders and members are closely related to each other Limitations: Requires investment in each member, leading to a lot of time wasted Not suitable for a work environment where people focus on optimizing goals towards job completion Transformational leadership: This leadership style will aim to encourage, support, and help members go beyond their comfort zone, followed by enhancing their capacity and assisting them in doing things they think they cannot how can it be done? Advantages: Suitable for organizations with a high growth orientation, always promoting innovation and productivity Help members go beyond their limits Connecting vision, cohesion, and trust between leaders and employees, leaders and managers, Limitations: Makes leaders and members easily exhausted because of the difficulties and goals set by the organization Transactional leadership: This is a leadership style that focuses on work results If employees not well, they will be punished and if they well, they will be rewarded Establish clear boundaries between leaders and members and between members, always prioritize and encourage completed work results Advantages: Puts transparency in clear rewards/punishments and job completion first Limitations: Lack of respect for human factors, emotions, and cohesion in the organization makes it possible for employees to sometimes make unintentional mistakes, but without understanding and care, it can easily lead to The organization's lack of unity Bureaucratic leadership: This style is where the leader always follows the previously set policies and does not change or adjust, they can listen to the opinions of members but if it is not inconsistent with previous regulations or practices, it will most likely be rejected Advantages: Leadership style suitable for jobs that require safety and high risk or fields with great value such as Gold, money, real estate, Helps minimize risks, helps employee Members understand the regulations, and improves discipline Constraints: Employees feel controlled and uncomfortable working in their roles This leadership style will inhibit development and is not suitable for organizations that need creativity and continuous innovation Servant leadership: This leadership style requires leaders to have empathy, integrity, understanding, and generosity, and they always find ways to motivate and inspire their employees Prioritize serving the collective and then the leader Advantages: Build trust, loyalty, and cohesion among members through thoughts, words, and actions There is always listening and understanding between members and leaders When a problem occurs, always find a solution to solve it at the same member level and not impose the leader's thinking on the members of the organization Limitations: In cases where leaders cannot balance human factors and development goals, they are easily left behind compared to more ambitious leaders Besides, this leadership style is not suitable for environments with high pressure and inflexibility in time Situational leadership: This style requires leaders to have a good ability to evaluate and update new operating processes in the rapidly changing market structure Leaders change their leadership style in different situations based on factors such as the tasks, abilities, and morale of the assigned members Advantages: Suitable for newly established organizations that require frequent and flexible changes in operating methods Promote employee creativity Flexibility to solve problems in many different ways Limitations: Requires leaders to have high expertise in all processes and be able to turn situations quickly Besides, members will always feel pressure and stress because the leader constantly changes the way they work It can be said that no leadership style is perfect, all styles have their advantages and limitations Therefore, leaders need to consider factors such as: - Organization: Each organization will have different values, mission, and vision, in addition to being influenced by many combinations of past and present founders of that organization, so it is very important difficult to change immediately Therefore, leaders need time for themselves and their employees to find the most effective leadership style along with achieving cohesion and mutual trust - Psychology: For leaders and employee groups with different personalities, the choice of approach is also very different Introverted employees and leaders prefer face-to-face meetings with a small number of people and often prefer written communication to solve and present problems, but extroverted people tend to enjoy meeting with many employees and conveying information to them - Vision and capacity: To choose a suitable leadership method, the leader also needs experience from participating in many organizations and leading many groups of people with different personalities People with good vision will sometimes know how to trade some losses for their employees, themselves, and the organization to achieve the best results in the end Besides, other factors can be considered such as the leader's personality, level of experience of group members, type of job, type of organization, etc In addition, leaders can implement methods to know the most suitable leadership style: understand themselves, learn about successful leaders, try many leadership styles, and find a mentor , listen to feedback from members, Question 4: Analyze Maxwell's levels of leadership model - The levels of leadership: Proven steps to maximize your potential (Maxwell, 2011) and point out the main factors and examples for each factor How to promote leadership and create motivation for employees? Picture 1: levels of leadership (Maxwell) This 5-level leadership model was created by John Maxwell to explain to everyone who needs or learns how to best lead Through these levels, it will help people develop the skills needed to become a true leader This model includes levels from low to high: Position, Permission, Results Orientation, Human Resource Development, and finally Pinnacle This model is a scale for employees to map out their development strategies within the company and business To achieve each level in this Maxwell model, we need to understand clearly, even deeply, each meaning and responsibility in each level to strive and develop further Each level will be changed if we our best (Glints, 2023) [first] Position Usually for people who are just starting a management job and have some power in their hands Anyone can take on this position because almost everyone working in this position only aims to have power and abuses this bit of power to force their employees to their work Therefore, the skills that need to be improved to complete this level include: (1) They need to show concern for their employees (2) Actively praise your employees to keep them motivated (3) Provide and receive positive/negative feedback to build and improve methods (4) Regularly communicate, exchange, etc to convey information to the team to ensure they receive the information and implement it Every person when starting a job starts from this level A job title or description: accountant, manager, salesperson, service staff, etc This position often gives us opportunities but it carries very little real power The job is just to listen to the decisions of superiors and implement them with your position The position is the beginning of everything Key factors: Has leadership potential For example, A worker who always completes tasks has high responsibility, has a sense of discipline, and has a good sense of being assigned a management position In group tasks, that person always proactively divides the work was assigned the position of department head The superior shares with everyone that this is a good example at work If everyone does well, they will receive what they deserve But we must know that this is only a basis for that person to demonstrate his or her leadership ability, but it is not certain that everyone will follow that person's orders Power is recognized For example: When you receive the position of department head, you have your special powers You will represent your department to receive tasks from superiors Have the right to divide work among the whole team, and have the right to ask members of your team to edit and plan That is the power that people must give you credit for When you accept a leadership position, you must use power wisely to promote development and help those you lead Then what you get is not just a leadership position but a true leadership ability In general, level is the simplest but also the most important level that every leader must go through A position and certain powers help you move towards true leadership 10 Permission After going through the position level, you have received legal authority and prestige When the task you give your employees, they will their best and try their best for it, simply because they feel that they are appreciated by you In addition, you should actively build good relationships with your employees to create an invisible bond of mutual trust To achieve this level you need to remember the following things: (1) Consider before deciding because it will affect everyone in the group (2) Treat all of your employees equally (3) Always observe and support team members when they need it (4) We need to ensure that our employees cooperate and work well with other groups (5) Hold people responsible for mistakes (6) Build and create good relationships with team members (7) Accept positive/negative reviews from employees and customers to improve/modify Example of leadership making work more interesting: We may know Larry Page - Google, when working at Google you will have a comfortable working environment that stimulates creativity like an office At Google in Switzerland, employees work in a private, egg-shaped space In Ireland, Google employees work in a space filled with vivid colors Or that you can be serious without wearing a suit, you don't have to always sit at your desk to find answers, these are all core values of Google At that time, employees will feel much more interested in work, they will feel that going to work is no longer stressful, and they will more of the tasks you set out Example of leadership increasing energy levels: Anne Mulcahy - Xerox, The first thing Anne does is always listen to her employees, she always gets to know her employees and increases their positive energy when working Investing time in learning and listening to your employees to create good relationships has truly brought more energy "The Queen of Persuasion" Anne Mulcahy is the person who saved Xerox from bankruptcy and revived this business during the darkest period of Xerox's history The action that most admired her staff was her decision not to cut the research budget despite being under a lot of financial pressure and having to revive the sinking ship of Xerox 11 If possible, you should take the time to learn more about your employees, and even learn about employees from other groups, especially those who tend to have difficulty integrating Because when you understand each other a little better, trust increases a little more, which will help people believe in you and be willing to work with you to build better jobs Results oriented After reaching the “Permission” level, you now have a good relationship with all your employees, which gives your employees confidence that they will complete their tasks work through the advice and ideas you suggest Because just one piece of advice is "try to complete this job ", without any attention or follow-up help, that word gradually becomes like an order Some things you need to keep in mind to help you bring out the best in yourself at this level include: (1) Create the necessary connection between you and your employees so that they feel attached to you and rewarded permission (2) Listen to employees and give instructions when they need you (3) Appreciate employees' comments and suggestions (4) Regularly update external information to adapt to new technology or new changes in the industry (5) Make sure your employees are given the most complete knowledge (6) Show off your personality, confidence, and skills when necessary so that your employees feel confident, proud, or admire you For example: Production leadership gives credibility to the leader of a great general in history named Epaminondas As leader of Thebes, he was an excellent military tactician whose defeat of the Spartans was praised His victories brought him great acclaim, but they also created enemies within his city His opponents assign him the task of collecting the city's garbage, a thankless job in a dirty city Even though he knew his appointment to this job was intended to humiliate him, he still accepted it with dignity and said, “If that position does not bring me glory, I will betray him the glory of work" For example, Tim Cook, a good administrator, has been very successful in proving his abilities since joining Apple 16 years ago Decisions as CEO at Apple show outstanding management talent in the face of challenges, and are an example for contemporary entrepreneurs 12 The culture of mutual respect between managers and employees at Apple was also promoted by Tim Cook It is this management success that has helped him become increasingly trusted by employees in the world's leading technology corporation today Besides his charm, Tim Cook is considered a friendly person with Wall Street and the media However, when needed, he still proved to be a fierce person In particular, his working motto "Don't try too hard" always makes employees work in an "easy to breathe" environment You can create an extremely productive team, department, or even an entire company through your skills However, cultivating additional skills is never redundant Human resource development To get a leadership position in an organization, you should not only focus on yourself but your help to help others also become leaders Leaders at this level spend most of their time providing more in-depth training to their employees and are willing to assign important tasks for everyone to try and develop further Skills and virtues that leaders should cultivate: (1) Consistent, honest, easy to integrate with everyone (2) Ability to communicate role expectations to one's employees (3) Be unbiased and make fair decisions (4) Being a fulcrum, a place where employees come to when they encounter difficulties (5) Willing to recommend employees for promotion (6) Be willing to help former employees when they need to develop further (7) Be willing to listen and discuss with team members about any problems, as well as come up with solutions with them (8) Promote the management skills of your employees For example: Jack Ma (Jack Ma Yun) is the founder and chairman of Alibaba Group, one of the world's leading corporations famous for e-business, technology, Internet, and media Jack Ma is considered one of the most successful and influential leaders globally and has exceptional level qualities He is a patient, honest, and sociable person We can see him appear in most major talk shows, including one in the capital Hanoi in 2018 Jack Ma always maintained his integrity for his entrepreneurial patriotism, and he never gave up his dream and belief in Internet development He is also known to be a very friendly, humorous person and knows how to communicate with people 13 Jack Ma can effectively communicate the roles of employees: In the working environment, Jack Ma always encourages and encourages company members to have foresight, creativity, and responsibility for their work their job He also regularly shares personal experiences, lessons, and business strategies to help employees better understand./ Don't criticize and make fair decisions: Jack Ma always respects and treats all employees fairly, regardless of wealth, gender, or any other factors He is also always ready to listen to the opinions of employees and partners and is willing to change decisions if he sees any errors He believes it is important to empower employees to make their own decisions based on their own experiences and resources Being a fulcrum, a place where employees come to when they encounter difficulties: Jack Ma is always ready to help and support employees when they encounter difficulties in work or life He also always encourages employees when they encounter difficulties or failures Because he also had times when he failed many universities when he was young He has said that he is not afraid of failure, and that “the only way to avoid failure is to try nothing.” Willing to help former employees when they need to develop further: For Jack Ma, former and current employees are all important, for some former employees he even keeps in touch and helps them when they want to start a business, he also always welcomes former employees back to work for Alibaba Willing to listen and discuss with team members: Jack Ma always considers employees as friends and family, not just colleagues He is always ready to listen to discussions and share with team members about any issue, from work to life From there, give them suggestions, advice, and solutions Enhance the management skills of his employees: Jack Ma always encourages his employees to learn and improve their working skills With the elements of a great leader like him, he has proven to us why Alibaba can become such a powerful corporation To inspire your employees, you need to have a broad and far-reaching vision of the future and observe groups within the team and company to work together and get the best results Besides, talking and visiting employees is a good thing to 14 Peak Reaching the highest position in the "5 Levels of Leadership Model" is not an easy thing that everyone can achieve Top leaders gain credibility and important skills from which they help others reach the stage called "Human Development" and become excellent leaders Top leaders increasingly enhance the reputation of the organization, praise, reward, and encourage the most talented and creative individuals in the organization From level 4, Leaders always train new Trainers in the future to replace them, however, Leaders still bring unforgettable value to the team with their virtues and qualities …their Top leaders are people who have the following factors: (1) Think about increasing productivity and finding ways for teams and departments to succeed at work (2) Always be a strong support and fulcrum for everyone and contribute to their success (3) Influences the organization (4) Treat everyone with respect and equality (5) Always demonstrate integrity, keep promises, and behave properly and ethically (6) Build relationships with talented people, eager to learn, and their best for their work (7) Allow and listen to everyone under your leadership to express their own opinions (8) Be the leader for groups and departments that produce innovative products to great success (9) Build a good image with everyone, care, and communicate with other teams For example: Nguyen Thi Phuong Thao – VietJet Airline She is a businessman, billionaire, and chairwoman of the board of directors of VietJet Air She is the second Vietnamese and also the first female billionaire recognized by Forbes as a USD billionaire, only after Pham Nhat Vuong Is a leader with all the elements of level (peak) leadership art Ms Thao always thinks about finding productivity and ways for her team and department to succeed at work Ms Thao has built VietJet into one of the leading low-cost airlines in Vietnam, with revenue of more than 52,000 billion VND and profit after tax of more than 5,000 billion VND in 2019 She has also expanded the flight market to many countries around the world to bring Vietnamese brands to foreign brothers Always be a solid support and fulcrum for everyone and contribute to their success Ms Thao always cares about the welfare policies and development of VietJet's employees and customers She creates a friendly, creative healthy 15 competitive working environment for employees Along with that, she has also carried out many charity and social support activities Influences the organization Nguyen Thi Phuong Thao is not only an excellent leader in the field of aviation business, but also a pioneer in promoting gender equality and promoting the role of women in society She was honored as one of the most influential women in the world by prestigious world organizations such as Forbes, CNN, BBC In addition to those factors, she is also a person who always values respect and trust between all levels of the organization, as well as between Vietjet and its partners, customers, and the community She also always encourages diversity and inclusion of everyone, regardless of gender, age, nationality religion, etc Ms Thao always demonstrates integrity, keeps her promises, and behaves properly ethical, virtuous She complies with business ethics and legal principles, as well as respects the cultural values of the countries in which VietJet operates She is always transparent and ready to report Vietjet's operating results without hesitation (6) She builds relationships with talented people, is eager to learn, and tries her best for her work She always searches for and trains talented, enthusiastic, and creative people to work for Vietjet Ms Thao also always creates conditions for employees to have opportunities to learn, improve their skills, and develop their potential Ms Thao also allows and listens to everyone under her leadership to express their own opinions Ms Thao always encourages feedback and criticism from employees as well as innovation and creativity in work (8) She is the leader of groups and departments that produce innovative products for success and goodness Ms Thao is a person with a broad and far-sighted vision, always keeping up with world trends and applying new technologies to VietJet's operations She also leads innovative projects and brings value to customers (9) Ms Thao builds a good image with everyone, cares, and communicates with other teams Ms Thao is a person with excellent communication skills and knows how to persuade and connect with people Ms Thao is also always interested in the activities of other departments within Vietjet, as well as organizations, businesses, and individuals related to the aviation field 16 Leadership seminars often feature top leaders To become a top Leader, first of all, you must be an employee who works enthusiastically, and hard and leads the team by setting an example, this is also what Leaders most often spread to everyone 17 REFERENCES [1] Anthony Nash ( 2022), Leadership success, Coaching leadership styles: Examples and Skills https://www.leadershipsuccess.co/blog/what-is-a-coaching-leadership-style [2] Coach for Life (2022), Leadership & Executive Coaching: Leadership coaching innovation to enhance the organization https://www.coachforlife.vn/post/recap-khai-van-lanh-dao [3] Clark, K (2023b) How does Jack make decisions? - CEO! 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Biography and career of Vietjet female CEO Knowledge Guide to Recruitment and Finding Latest Jobs in 2022 https://news.timviec.com.vn/nguyen-thi-phuong-thao-laai-tieu-su-va-su-nghiep-cua-nu-ceo-vietjet-62540.html [10] Wikipedia contributors (2023d) Jack Ma Wikipedia https://en.wikipedia.org/wiki/Jack_Ma 18 19