People will be able to invest in a widerange of ibond bonds depending on personal needs.If investors need money but do not want to sell bonds, they can alsopledge iBond bonds to borrow a
BANKING ACADEMY OF VIETNAM - - GROUP ASSIGNMENT FINANCE - MONEY (FIN86A) TOPIC: COMMERCIAL BANKS IN THE CONTEXT OF DIGITAL TRANSFORMATION IN THE ECONOMY GROUP: 07 LECTURER: Thân Thị Vi Linh STUDENT: Vũ Thị Hoài Ngọc (Leader) – 22A7510055 Đào Thị Thúy Mây – 22A7510144 Trần Thị Diệu Thanh – 22A7510162 Nguyễn Trần Kim Ngọc – 22A7510148 Nguyễn Thị Phương Thúy – 22A7510051 Nguyễn Thị Oanh – 22A7510169 Vũ Thị Huyền Vy – 22A7510147 Đoàn Thị Hải Yến – 22A7510056 Contents OVERVIEW OF COMMERCIAL BANKS .2 Definition commercial banks Classification of commercial banks II ACTIVITIES OF COMMERCIAL BANKS III ANALYSIS COMMERCIAL BANKS IN THE CONTEXT OF DIGITAL TRANSFORMATION Introduction of Techcombank Digital Transformation Introduction and Classification iBond .7 3.1 What is iBond? 3.2 Types of iBond bond Advantages of iBond 4.1 The leading reputable distributor in the market 4.2 The outstanding features of Techcombank's ibond bonds .9 Disadvantages of iBond 10 5.1.Investment returns are low compared to the bond market .10 5.2.Variety of Bonds 11 5.3 Risks related to the iBond 11 VI PRINCIPLE OF OPERATION OF IBOND .12 How to open iBonds stock account 12 Three ways to open a securities investment account at Techcombank Securities12 How to use iBond .15 2.1.For corporate bond products iBondPro and iBondPrix – Sustainable accumulation 15 2.2 For corporate bond products iBondPrix – Flexible investment 16 Bond Trading Process - iBond 17 CONCLUSION 21 REFERENCES 22 GROUP 07 OVERVIEW OF COMMERCIAL BANKS Definition commercial banks The term commercial bank refers to a financial institution that accepts deposits, offers checking account services, makes various loans, and offers basic financial products like certificates of deposit (CDs) and savings accounts to individuals and small businesses Commercial banks make money by providing and earning interest from loans such as mortgages, auto loans, business loans, and personal loans Customer deposits provide banks with the capital to make these loans Classification of commercial banks Commercial banks fall into three main types: public sector banks, private sector banks and foreign banks Public sector banks are banks that have been nationalized by a country’s government The major stakeholder is the government In most cases, these banks operate under the country’s central bank Private banks are banks whose major share capital lies with individuals and private businesses As such, they are limited liability companies Foreign banks are banks with headquarters in a foreign country and branches in different parts of the world Foreign banks play a great role in helping support the economic standing of that country, apart from serving the financial needs of its people II ACTIVITIES OF COMMERCIAL BANKS GROUP 07 Commercial banks provide basic banking services and products to the general public, both individual consumers and small to mid-sized businesses These services include checking and savings accounts, loans and mortgages, basic investment services such as CDs, as well as other services such as safe deposit boxes Banks make money from service charges and fees These fees vary based on the products, ranging from account fees (monthly maintenance charges, minimum balance fees, overdraft fees, nonsufficient funds (NSF) charges), safe deposit box fees, and late fees Many loan products also contain fees in addition to interest charges Banks also earn money from interest they earn by lending out money to other clients The funds they lend comes from customer deposits However, the interest rate paid by the bank on the money they borrow is less than the rate charged on the money they lend For instance, a bank may offer savings account customers an annual interest rate of 0.25%, while charging mortgage clients 4.75% in interest annually Commercial banks have traditionally been located in buildings where customers come to use teller window services and automated teller machines (ATMs) to their routine banking With the rise in internet technology, most banks now allow their customers to most of the same services online that they could in person including transfers, deposits, and bill payments III ANALYSIS COMMERCIAL BANKS IN THE CONTEXT OF DIGITAL TRANSFORMATION GROUP 07 Introduction of Techcombank In various disciplines and sectors of the economy, most countries throughout the world, including Vietnam, are undergoing digital transformations The finance sector, in particular, is one of the most rapidly evolving as a result of digital transformation Commercial banks' operations are particularly affected by this change, hence it's crucial to assess the influence of digital transformation on banking activities Among the most reputable commercial banks in Vietnam, our group chose Techcombank to examine its activities in the context of digital transformation in the banking sector Techcombank – Vietnam Technological and Commercial Joint Stock Bank (transaction code: TCB) was established on September 27, 1993 At that time, Vietnam implemented many reforms and showed spectacular economic changes, notably GDP growth that doubled in the last decade Techcombank's head office is located at 191 Ba Trieu Street, Le Dai Hanh Ward, Hai Ba Trung District, Hanoi It is considered the first joint stock bank of Vietnam in the context of the economy changing to market economy mode with the initial charter capital of 20 billion VND Until now, Techcombank has become the leading large bank in terms of charter capital With head office, representative offices and more than 300 transaction points in 45 provinces and cities across the country, Techcombank not only meets the needs of ordinary banking transactions but also ensures the financial safety needs of Vietnamese people Techcombank has been awarded financial and banking awards by many Vietnamese and international organizations and is considered one of the leading prestigious banks in Vietnam In 2018, among the largest commercial joint stock banks in the country, Techcombank was the leading bank in terms of non-interest revenue GROUP 07 ratio, cost to revenue, public profit per account, and average operating income per staff Before that, in 2006,they initially launched Techcombank Visa international payment card and began offering insurance products through a partnership with Bao Viet Insurance In 2007, Techcombank deploys online banking (internet banking) and registers a public company with the Securities and Exchange Commision In 2008, they launched Techcombank Visa Credit and then issued Techcombank – Vietnam Airlines – Visa co-branded cards in 2012 Until application 2014, they launched with money transfer F@st Mobile mobile banking service network via social Techcombank became the first bank to introduce this innovative service to customers, marking a new turning point in money transfer and receipt as well as complete payment of online transactions on the Vietnamese market Digital Transformation Digital transformation in banking is a cultural, organizational, and operational change through technologies (Christopher A Williams, 2018) Statistics from the State Bank of Vietnam (SBV) show that 95% of Vietnam’s banks have been mapping out building a digital transformation strategy, and 39% have implemented the strategy or integrated digital transformation into their business and IT development orientation Digital transformation helps banks save costs and streamline operational processes to help promote electronic payments, an opportunity to promote the development of digital banking in Vietnam GROUP 07 Document continues below Discover more from: Tài tiền tệ TCTT01 Học viện Ngân hàng 430 documents Go to course OTHK Tài tiền 79 tệ Tài 100% (15) In addition, digital transformation also brings customers tiền tệnew values, saves time and costs, is convenient, can be done anytime, anywhere, quickly and efficiently BT TCTT - Bài tập TCTT Techcombank is the first bank in Vietnam to pioneer in online and electronic banking services Consistently 17 pursuing the goal Tài of 100% (8) improving technology to better address customers'tiền needs, tệ in recent years, Techcombank has stood out with many breakthrough steps These can be mentioned as the new generation ATM system that Tiểu- luận integrates all utilities for 24/7 service or the F@st i-bank F@st tài Mobile tiền tệwith - NHTM platform that is constantly being upgraded and updated manytại… 24 new features for customers to enjoy Customers Tài experience more convenience and safety every day tiền tệ 100% (5) Techcombank also launched iTCBLife - a digital tool applying artificial Phiếu học tập đáp án intelligence to support professional insurance advice to help customers Tàiinformation easily access and learn about Techcombank's product and 100% (5) make the most profitable choices tiền tệ With outstanding solutions and services in the direction of digitization, Trắc nghiệm tài tiền tệ Techcombank has achieved outstanding marks in the general picture of the financial industry in the first half of 2021, especially the high ratio 21 Tài tiền tệ of CASA (term deposit) The industry's lowest bad debt ratio is 0.4% 88% (16) Thanks to the strategy of continuous and stable investment in technology to optimize the system of smart solutions, the first TCCafter Lý thuyết Full few months of the year, Techcombank not only promoted the insurance đẻ học tâkp tốt hon… 101 services segment - an impressive increase of 80.5% - but The bank's loan-to-deposit ratio also reached 79.2% GROUP 07 Tài tiền tệ 100% (3) In addition, Techcombank was also recognized from prestigious international financial institutions, reaching the 4th position in the list of "Banks with the largest automatic order matching transaction volume in Vietnam's foreign exchange market in 2018 2020" according to the ranking of the prestigious international organization Refinitiv (under the London Stock Exchange Group) Techcombank was also honored by Asian Banker in the position of "Vietnam's most trusted retail bank" and ranked 6th in this ranking of the Asia-Pacific region in 2021 Introduction and Classification iBond Until the beginning of 2020, the peak period of the COVID-19 epidemic in Vietnam, the Government has applied a directive on social distancing, all Vietnamese people need to strictly follow and limit going out as much as possible when not needed Therefore, investors who want to open a securities account will face difficulties because the confirmation procedure when opening an account must go directly to the investment bank's transaction counter In order to ensure customer throughput in the investment process, TCBS - Techcom Securities has emerged as a "phenomenon" in Vietnam because it is the first securities company to launch a 100 percent online account opening service With the online eKYC customer identification method, the procedure only takes minutes, customers can open an account 24/7 anytime, anywhere, in Vietnam or any country in the world Because of these, we would like to introduce “iBond” which is a product of TCBS Techcom Securities of Techcombank GROUP 07 3.1 What is iBond? iBond is a bond product of leading enterprises in Vietnam, specially designed by Techcom Securities (TCBS) for individual customers who want to diversify their investment portfolio, receive stable interest rates and base flexible liquidity structure 3.2 Types of iBond bond Currently, there are types of ibond bonds on the market, offering many options for customers such as: Sustainable accumulation investment This product is very suitable for investors who buy bonds and hold them until maturity This is the highest yielding bond of all the products But in return, the liquidity is low and you have to find a buyer yourself if you want to sell the bond This transaction can only be done at Tecombank's transaction counters iBond Pro – Planned Plan The form of this iBond Pro product is quite similar to bank savings It is suitable for short-term investors who are looking for a stable source of income according to the plan and preserve capital by investing in GROUP 07 interest rate of iBond bonds is paid every year or every half year, helping customers have stable cash flow and take advantage of the dual interest rate on the amount of recurring interest received Disadvantages of iBond 5.1.Investment returns are low compared to the bond market iBond are aimed at a group of customers who want a safe investment Therefore, Techcom Securities mainly chooses bonds issued by the top companies in the market in the industry segment Therefore, the yield will usually not be as high as that of other corporate bonds In Techcom Securities, there is a profit of up to 9%, and if you directly invest in bonds in other units, the profit can be 11%, 15% to 20% However, every investor when investing has been imbued with the saying "High risk high return, low risk low return" Therefore, this is also a limitation for investors who prefer to take more risks to get higher returns 5.2.Variety of Bonds Currently, Techcom Securities mainly focuses on corporate bonds of Vingroup, Masan Group (MSN), Techcombank, and Sungroup, so there will be few options for investors, especially risk-loving investors 5.3 Risks related to the iBond The iBond program includes: iBond Prix, iBond Plus, iBond Pro360, iBond Pro180, iBond Pro90 Depending on Techcom Securities’s policy from time to time, the number and specific content of the program may be changed, decided by Techcom Securities and announced from time to time Risks associated with the iBond program include: Changes to the content of brokerage programs Brokerage programs include: iBond Plus, iBond Pro360, iBond Pro180, iBond Pro90 GROUP 07 12 The contents of the program (including the bonds under the program, the total face value of the bonds, the limit on the brokerage success rate per day and of the whole program, etc.) may be adjusted from time to time depending on the program Techcom Securities policy The determination of the number of bonds successfully sold by the broker in each trading day will be calculated by Techcom Securities and is the final decision based on the actual buying and selling brokerage requirements arising Brokerage success rate The iBond Plus, iBond Pro360, iBond Pro180, iBond Pro90 programs have restrictions on the brokerage success rate per trading day (with iBond Plus), and the restriction on the brokerage success rate depends on meeting contract brokerage conditions (with the rest of the programs) Therefore, depending on the particular scheme, the Client may not be able to successfully sell all (or part) of the bonds it owns through these programs, and to successfully sell a limited number of For certain bonds, the Client may have to ask Techcom Securities brokerage to sell them on different trading days Information about the iBond program and its features can be viewed at the Techcom Securities website or at other introductory documents provided by Techcom Securities from time to time Techcom Securities’s liquidity risk With brokerage programs, Techcom Securities can participate as a bond buyer The risk occurs when in some cases Techcom Securities may not participate in buying bonds because it cannot ensure liquidity, no longer has investment limits, does not guarantee the minimum ratio of liquid capital (according to the provisions of law) laws from time to time) although in order to control this risk, Techcom Securities always GROUP 07 13 tries to prepare solutions to ensure liquidity, guarantee limit and always maintain the ratio of liquid capital at a much higher level than the current level minimum requirements of regulatory authorities Interest rate risk Investment interest on corporate bonds at Techcom Securities is normally calculated on the basis of savings interest rates of stateowned commercial banks (Vietinbank, Vietcombank, BIDV, Agribank) plus a fixed margin Therefore, when the savings interest rate of the whole market decreases, the bond interest rate of investors will also decrease VI PRINCIPLE OF OPERATION OF IBOND How to open iBonds stock account Three ways to open a securities investment account at Techcombank Securities The first way : Open an online verification account on Techcom Securities website Currently, only Techcom Securities can open an online account anywhere there is an internet connection on the market A special feature here is that you can authenticate and sign an electronic contract right on your computer or phone All you need is a computer with an internet connection and a camera The steps are as follows: First, you need to prepare a valid ID/citizen identity card and an internet-connected device that can record a camera You use the website browser and access the website of TCBS GROUP 07 14 securities company: https://tcinvest.tcbs.com.vn/ Note that you not download the App to open an account If you download the app, you will not be able to authenticate online The detailed steps are as follows: Step 1: Declare information Step 2: Verify email & set password Step 3: Register to receive the profile Step 4: Authenticate customers via video Step 5: Check account status GROUP 07 15 Step 6: You sign the contract online This is a very important step instead of having to go to Techcombank or TCBS transaction counters to sign a contract Minimize your travel time The account will be activated 24 hours after completing this entire online contract This is the regulation of the State Securities Commission GROUP 07 16 The second way : Open an account from Techcombank's Fast Mobile App This method is implemented on the basis of customers who already use Techcombank (Fast Mobile) banking application You access the Fast Mobile application and click on the investment category Then select “Transaction” and follow the instructions to open an account n nt or Techcomsecurities This is the traditional way that people usually Note that if you open an account at Techcombank, it will take a little longer because the bank documents still have to be transferred to the securities company Therefore, you should bring your identity card/citizen identity card directly to the address of the securities company to open it for convenience The specific address information is as follows: Techcombank's transaction counter to sign account opening documents with customers Detailed list of Techcombank's transaction locations or Techcom Securities transaction counter GROUP 07 17 A set of documents for securities account registration is as follows: How to use iBond 2.1.For corporate bond products iBondPro and iBondPrix – Sustainable accumulation When investors buy these two products, TCBs have a very clear structure in terms of terms Specifically, investors hold bonds during 3, 6, 9, 12 or until bond maturity In case investors want to pay off bonds before maturity or resell bonds, investors will have to take the following steps: Step 1: Investors find customers to buy their bonds Step 2: Investors and bond buyers go to Techcom Securities' counter to carry out the bond transfer transaction The Investor and the Buyer actually sign the bond transfer request using the following form: https://De-nghi-chuyen-nhuong-474144.pdf Then Techcom Securities will confirm this bond transaction and transfer the name of the bond owner to the buyer GROUP 07 18 In general, the way to deal with this case is also quite complicated and takes time for investors In this case, the buyer who is a friend or relative will easily it Transaction fees: Transaction fee: 0.15% calculated on the bond transaction value Personal income tax: 0.1% of the total bond transaction value 2.2 For corporate bond products iBondPrix – Flexible investment When investors buy iBondPrix corporate bonds – Flexible investment, the settlement or premature sale of bonds will be done on Techcom securities's iConnect bond market This application is integrated on the TCinvest platform On iConnect daily, there are many investors placing buy and sell orders, so you can make online trades very easily Here, I will guide you how to place an order to sell bonds on iConnect as follows Step 1: Log in to the investment transaction screen and select the bond agreement Step 2: Select a bond and choose the price of the bond you want to sell GROUP 07 19 At the re-step you can choose your interest rate or expected selling price Or you can look at the recommended rates of TCBs When posting on the iConnect marketplace, the buyer will find your bond to buy The liquidity of the bond will depend on the attractiveness of the bond Usually the bonds Delivery deviation will be saved up to working week (5 working days) For example, on October 26, 2020, you place an order, until October 30, 2020, the bond trading deadline will expire Compared to corporate bonds distributed at banks or other securities companies, Techcom Securities' liquidity trading system for corporate bonds is the best in the market because of two factors: technology and the largest number of investors in the market So, I have just presented to you how to conduct pre-sale of iBond corporate bonds distributed by Techcom Securities Bond Trading Process - iBond Sign Contract to register iBond Bond Trading service with BVSC Select product type and bond trading term Make purchases and commit to resell iBond bonds via the online system or at the counter The payment for buying bonds is automatically on the stock trading account GROUP 07 20 At maturity, the bond resale transaction is performed automatically according to the agreement, and the proceeds from the bond sale are received to the securities trading account Buying and selling process on TCBS's iConnect application: It is very easy to bond trading on iConnect When opening a bond investment account, you have been provided with a TCInvest bond investment account and now you just need to make transactions on the TCInvest app or website: https://tcinvest.tcbs.com.vn / Please go to the bond trading agreement section at the transaction screen: Discover more transaction fee schedule on iConnect: Time for placing orders and transferring money for trading corporate bonds: GROUP 07 21 The process of buying and selling bonds directly with Techcom Securities Open a bond account Deposit money into TCBs securities investment account Transfer to securities account: Beneficiary account name: Techcom Securities Joint Stock Company Bank name and account number: 13833336666059 at Techcombank – Branch Office Transaction Center Amount to be paid: The details of money transfer are as follows: TCBS [Full name of securities account holder] [account number 105Cxxxxxx at TCBS] No money to be deposited into the Securities Account Automatic connection of securities accounts and Techcombank bank accounts Guide to selling corporate bonds GROUP 07 22 To place an order to sell bonds to Techcom Securities, the bonds you buy must be iBondPro bonds Currently, TCBs have types of iBondPro bonds with maturities of 90 days, 180 days and 360 days With iBond Prix bonds, only peer-to-peer selling on the iConnect bond trading market On the maturity date of iBonPro bonds, you can sell bonds directly to Techcom Securities as follows: For example: If you buy a bond on September 1, 2020, then on September 1, 2021, you will sell it to Techcom Securities on the TCinvest application The steps are as follows: Step 1: Log in to the bond trading screen You log in to the trading screen, select the bond order section and place the deviation as shown below Step 2: Select a sell order and enter the code of the bond for sale You enter the bond code and the maximum amount to sell This bond code belongs to the list of iBondPro bonds distributed by Techcom Securities GROUP 07 23 Step 3: Continue to execute a sell order and enter your OTP on your phone to complete the transaction From here we can get an overview that owing to technological advancements, the full bond investment procedure may now be completed online It has helped to encourage many clients to invest in bonds in the technological era, when institutions are undergoing digital transformation This also places TCBS among the market leaders in terms of bond issuance and distribution consultancy Techcom Securities' goods are well appreciated by the market, thanks to a strong technological base, financial backing, and distribution channel provided by Techcombank TCBS is the fastest-growing securities business in the Vietnamese market, with annual revenue and profit growth rates of more than 50% for the past five years GROUP 07 24 TCBS ranks No - Bond trading market share in the first quarter of 2020 TCBS has maintained second place in the market in terms of profit from 2015 to now, with ROE (Return on Equity) of 45 percent and profit after tax of 65 percent, the highest indicators in the market number of top securities businesses TCBS has long been the market leader in corporate bonds, having issued over 161,000 billion dong of bonds and dispersed them to a wide range of investors between 2014 and 2018 prominent international rating organizations have acknowledged the company's remarkable capability in this industry CONCLUSION iBond is a bond product of leading enterprises in Vietnam, specially designed by Techcom Securities for individual customers who want to diversify their investment portfolio, receive stable interest rates and base flexible liquidity structure GROUP 07 25 Corporate bonds typically offer higher yields than similar fixed-income investments, such as government bonds or certificates of deposit, and offer relatively stable, low-risk income Risky, wide selection and fairly easy to trade on the secondary market That is the reason iBond bonds are widely traded nationwide and are increasingly accepted by customers REFERENCES Retrieved 18 May 2022, from https://www.investopedia.com/terms/c/commercialbank.asp Retrieved 18 May 2022, from: https://www.bankrate.com/glossary/c/commercial-bank/ Retrieved 18 May 2022, from: https://www.investopedia.com/terms/c/commercialbank.asp Retrieved 18 May 2022, from: https://www.forbes.com/sites/forbesbusinesscouncil/2021/12/29 /digital-transformation-in-banking-how-to-make-the-change/ Retrieved 19 May 2022, from: https://thitruongtaichinhtiente.vn/co-hoi-va-thach-thuc-trongchuyen-doi-so-doi-voi-ngan-hang-viet-nam-39223.html Retrieved 19 May 2022, from: https://thitruong.nld.com.vn/vnmoney/techcombank-dan-datchuyen-doi-so-bang-cong-nghe-vuot-troi20210620130010412.htm Retrieved 20 May 2022, from: https://thongtintaichinh.vn/trai- phieu-ibond/ Retrieved 20 May 2022, from: https://ibond.com.vn/ Retrieved 21 May 2022, from: https://tcinvest.tcbs.com.vn/ 10 Retrieved 22 May 2022, from: https://www.tcbs.com.vn/ibond GROUP 07 26