THE DEVELOPMENT OF CSR IN VIETNAM DAIRY PRODUCTS JOINT STOCK COMPANY VINAMILK

MINISTRY OF EDUCATION & TRAINING HOCHIMINH CITY UNIVERSITY OF TECHNOLOGY ASSIGNMENT REPORT THE DEVELOPMENT OF CSR IN VIETNAM DAIRY PRODUCTS JOINT STOCK COMPANY- VINAMILK Instructor (Lecturer) : MSc Nguyen Ngoc Duy Phuong Student’s name : Ha Quoc Chinh Student ID: 2155010008 Course code: BMOM5203 Course title: ORGANISATION AND BUSINESS MANAGEMENT Ho Chi Minh City, 2021 0 TABLE OF CONTENTS CHAPTER 1: THE THEORETICAL BASIS OF CSR 1.1 Some concepts related to CSR: 1.2 Overview of CSR 1.3 Reasons that businesses perform social responsibility 1.4 Conclusion CHAPTER 2: IMPLEMENTATION OF SOCIAL RESPONSIBILITIES AT VIETNAM DAIRY PRODUCTS JOINT STOCK COMPANY VINAMILK 2.1 Overview about Vietnam Dairy Products Joint Stock Company Vinamilk 2.2 Current status of CSR implementation at Vinamilk 2.2.1 For partners, shareholders, investors: 2.2.2 For staff/ for employees: 2.2.3 For customer/consumer: 2.2.4 Suppliers: 11 2.2.5 For environment/ Social: 12 2.3 Vinamilk CSR implementation budget: 13 2.4 Evaluate the implementation of CSR of Vinamilk 14 2.4.1 Economics responsibilities: .14 2.4.2 Legal responsibilities: .15 2.4.3 Ethical responsibilities: 15 2.4.4 Philanthropic Responsibilities: 15 CHAPTER 3: RECOMMENDATIONS FOR ADVANCED CSR 16 REFERENCES .19 0 THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK CHAPTER 1: THE THEORETICAL BASIS OF CSR Corporate social responsibility: is known as one of the factors that make a lot of benefits for businesses such as increasing sales, profits, reducing turnover, or expanding market development opportunities Corporate social responsibility is not a new concept and on the world level, since the 1980s, CSR has become an important strategy in the development process of enterprises each company Since then, CSR has gradually proved its great role in the overall development of enterprises as well as in harmony with the interests of society Therefore, the concept of CSR is receiving more and more attention and investment from businesses 1.1 Some concepts related to CSR: “CSR is an enterprise's commitment to contribute to sustainable economic development, through jobs that improve the quality of life of employees and members of their families; community, and society as a whole, in a way that benefits both businesses and society as a whole” (What Is Corporate Social Responsibility?, n.d.) As the market competition is getting more and more fierce, the requirements and demands from customers are getting higher and higher, and therefore, society has an increasingly strict view of businesses about their obligations and responsibilities to the community In order to achieve sustainable development in society, businesses that want to develop sustainably must always adhere to not only standards on ensuring production business must be profitable, even super-profitable, but also standards on environmental protection nature, working environment, gender equality, occupational safety, labor rights, training and development benefits of employees, contributing to community development, including practical activities social security, humanitarian, charity, (Woods, 2018) (“Corporate Social Responsibility for Your Business,” 2018) 1.2 Overview of CSR - Economic responsibility: profit maximization, competitiveness improvement, business efficiency, and growth are prerequisites This is natural because the business is established first of all to seek profit from the entrepreneur Besides, business is a 0 THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK component of society, so business functions need to be prioritized and put on top It can also be said that economic responsibility is a fundamental element and the remaining responsibilities must be based on the economic responsibility of the enterprise (What Is Economic Responsibility | IGI Global, n.d.) (Learn About Economic Model Of Social Responsibility | Chegg.Com, n.d.) - Legal responsibility: also known as the responsibility to comply with the law is a part of the commitment between businesses and society The State has the responsibility to encode social and ethical rules and standards into legal documents Enterprises, on that basis, will pursue their economic goals based on the standards and rules in the promulgated laws Along with economic responsibility, legal responsibility is the two fundamental, most basic, and indispensable parts of CSR (Corporate Social Responsibility [CSR] Law and Legal Definition | USLegal, Inc., n.d.) - Ethical responsibility: these are standards and rules that are recognized by society but not yet present in legal documents Social norms are always changing and therefore legal policies can only be followed during this transformation Therefore, the law cannot fully reflect the requirements of the codes of conduct of society Therefore, the responsibility to comply with the law is the minimum requirement for businesses In addition, businesses also need to fulfill obligations and rules beyond the law or ethical responsibilities Ethical responsibility is voluntary for all businesses but is central to CSR (e.g., implementation of weekends, payment for overtime workers, reputation for customers), cooperation, good relationship with customers…) (Writer, n.d.) (Ethical Responsibility | Global Learning Qualifications Framework | SUNY Empire State College, n.d.) - Philanthropic responsibility: are the activities of the business that have exceeded the expectations of the society Some examples are giving gifts to orphans, sponsoring scholarships for students, etc Charitable responsibilities are different from ethical responsibilities in that, businesses perform this responsibility "completely voluntarily" If businesses not implement CSR to this extent, they are still considered to have fully fulfilled their social responsibility (Philanthropic Responsibility - PDF, 0 THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK n.d.) (Iwannanda et al., 2017) (Ethical And Philanthropic Responsibility - Myassignmenthelp.Com, n.d.) (Thacker, 2019) (Corporate Social Responsibility (CSR), n.d.) 1.3 Reasons that businesses perform social responsibility The activities performed the most and are almost considered a common standard that every business need: Environmental protection, waste treatment by standards to ensure rights and benefits for employees; producing products that are safe for consumers, and fulfilling obligations to suppliers; ensuring the interests of shareholders Businesses that perform well on social responsibility will create more competitive advantages for themselves (5 Reasons Why Social Responsibility Matters in Business, 2013) An enterprise is like an individual, if it wants to survive and thrive, it cannot only think for its benefit but must strive to bring benefits to society Business and society are two inseparable categories, it always supports and promotes each other's development (Horoszowski, 2015) (Arguments for and against Social Responsibility of Business, n.d.) 1.4 Summary The content of CSR includes many aspects related to the behavior of businesses towards relevant subjects and objects in the process of business operations, from producers, marketers, consumers, and consumers to local suppliers of raw materials and materials; from officers, employees to shareholders of the enterprise In which, there is both responsible for the protection of natural resources and the environment, but in fact, it is also a common responsibility for the interests of the community and society, including humanitarian activities, charity activities, donation activities for the general development of the country 0 THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK CHAPTER 2: IMPLEMENTATION OF SOCIAL RESPONSIBILITIES AT VIETNAM DAIRY PRODUCTS JOINT STOCK COMPANY VINAMILK 2.1 Overview about Vietnam Dairy Products Joint Stock Company Vinamilk The company was established in 1976 based on taking over dairy factories left by the old regime, including Thong Nhat dairy factory (formerly Foremost factory); Truong Tho Dairy Factory (formerly Cosuvina Factory); and Dielac Powdered Dairy Factory (Nestle) The company's head office is at No 10 Tan Trao Street, Tan Phu Ward, District 7, Ho Chi Minh City The organizational structure includes 17 affiliated units and one office The total number of employees is 4,500 people Vinamilk mainly operates in the field of production and trading of milk and dairy products including liquid milk, powdered milk, condensed milk, yogurt, ice cream, cheese, currently Vinamilk has developed a beverage segment Vinamilk's products are mainly consumed in the Vietnamese market (accounting for 75% of the domestic dairy market) and also exported to foreign markets such as Australia, Cambodia, Iraq, the Philippines, and the US With its efforts, Vinamilk has become the leading dairy producer in Vietnam in terms of both sales and output Vinamilk was voted top largest enterprises in Vietnam, top 200 largest enterprises in Asia Vinamilk has achieved these results because of having the right vision and business philosophy: - Vision: "To become the number one belief symbol in Vietnam about nutrition and health products serving human life" - Mission: “Vinamilk is committed to providing the community with the best and most quality nutrition with its respect, love, and high responsibility for human life and society” - Core values: + Integrity: Integrity, Honesty in conduct and all transactions; + Respect: Respect yourself, respect your colleagues, respect the company, respect your partners, cooperate in respect; 0 THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK 16 CHAPTER 3: RECOMMENDATIONS FOR ADVANCED CSR On the path of integration, implementing corporate social responsibility is an extremely necessary job, bringing benefits to businesses and society as well as improving the competitiveness of enterprises industry, of the country To be able to help businesses perform their social responsibilities well, in our opinion, it is necessary to implement the following solutions: - Through many different channels, it is necessary to strengthen information and propaganda so that people understand the true nature of the issue of "Corporate Social Responsibility" and the Code of Conduct, especially in businesses, management, macro policymaking - Conduct investigations, surveys, and practical studies at enterprises that have implemented and will implement the Code of Conduct, especially in enterprises in industries that are engaged in the export of commodities Vietnam's key products such as leather shoes, textiles, frozen seafood, etc., to see the advantages, difficulties, challenges, and barriers, from which to have appropriate solutions to implement - The State needs to issue supporting mechanisms and policies so that businesses can fulfill their social responsibilities In the process of implementing social responsibility and the Code of Conduct, businesses need to have costs, even quite large investment costs, such as investments to improve sanitation and environmental conditions labor These costs are often unbearable for businesses, so with a preferential and preferential policy, the State can lend from the development support fund, trade promotion fund, etc - Promote the role of professional associations such as Industry and Trade Association, Vietnam Chamber of Commerce and Industry, ministries, and branches informing information channels on social responsibility for businesses, especially providing information on social responsibility updated information on the Code of Conduct; advising businesses in the process of implementing social responsibility and the Code of Conduct, etc The social responsibility of enterprises in the process of industrialization and modernization is demonstrated through protection environment 0 THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK 17 - Continue to improve the legal system on environmental protection, the sanctions must be really strong enough to deter violators In addition, it is necessary to synchronously build an environmental management system in factories and industrial parks according to international standards, and at the same time organize close supervision towards a nice and friendly environment than with humans - Strengthening the work of understanding the situation, inspecting, examining, and supervising the environment, closely coordinating between specialized agencies, especially between the environmental inspection force and the environmental police force at all levels , to detect, prevent, and promptly and thoroughly handle acts causing environmental pollution by organizations and individuals - Organize seriously the appraisal and assessment of environmental impacts of investment projects, on that basis, the specialized agency will accurately advise the competent authorities to consider and decide whether to grant or approve the project investment license is not granted The decision of investment projects should be carefully weighed between the immediate benefits and its long-term environmental impacts Publicly and transparently implement plannings and investment projects and create conditions for all organizations and citizens to participate in social criticism about the environmental impacts of those plans and projects 0 THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK 18 CONCLUSION The research has clarified the theoretical basis of CSR including several categories, concepts, elements highlighting the benefits of CSR for businesses, and evaluation methods At the same time, the research has provided a scientific analysis of the resources for Vietnamese enterprises to implement CSR coming from two main directions: internal resources (1) and external resources of enterprises (2) Besides, the study also emphasizes that businesses need to advocate the development of internal resources because it is more important, but on the other hand, they also need to take advantage of opportunities brought by external resources Research on the current situation of CSR implementation at Vinamilk has shown positive results about the situation of CSR implementation in this company The CSR that Vinamilk implements basically brings benefits to businesses and the whole society Finally, through the analysis, the study has synthesized a group of solutions for small and medium businesses Thereby, the business community is the most important component in the formulation and implementation of CSR development solutions in Vietnam Besides, the state and society will join this community with extremely practical solutions 0 THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK THE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILKTHE.DEVELOPMENT.OF.CSR.IN.VIETNAM.DAIRY.PRODUCTS.JOINT.STOCK.COMPANY.VINAMILK 19 REFERENCES Reasons Why Social Responsibility Matters in Business (2013, February 22) The Borgen Project https://borgenproject.org/5-reasons-why-social responsibility-matters-inbusiness/ 14479266235de3a6cc3ae07fc9ec8e0cef7b1d74ba5bb0e7de0512377edfe83cca2c725c73.pdf Retrieved November 13, 2021, (n.d.) from 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