(LUẬN văn THẠC sĩ) factors affecting job performance, an investigation of employees in the vietnamese banking industry

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business NGUYEN THI NGOAN FACTORS AFFECTING JOB PERFORMANCE: AN INVESTIGATION OF EMPLOYEES IN THE VIETNAMESE BANKING INDUSTRY MASTER OF BUSINESS (Honours) Ho Chi Minh City – Year 2012 TIEU LUAN MOI download : skknchat@gmail.com UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business NGUYEN THI NGOAN FACTORS AFFECTING JOB PERFORMANCE: AN INVESTIGATION OF EMPLOYEES IN THE VIETNAMESE BANKING INDUSTRY ID: 60340102 MASTER OF BUSINESS (Honours) SUPERVISOR: DR NGUYEN THI MAI TRANG Ho Chi Minh City – Year 2012 TIEU LUAN MOI download : skknchat@gmail.com ACKNOWLEDGEMENT I would like to give my gratefulness to my research instructor, Dr Nguyen Thi Mai Trang for her intensive support, valuable suggestions, instructions and encouragement during the time of doing my research I would like to express my deepest gratitude to Professor Nguyen Dong Phong, Professor Nguyen Dinh Tho, Dr Tran Ha Minh Quan for their valuable time as the members of the proposal examination committee Their comments and meaningful suggestions were contributed great help for my completion of this research My sincere thanks are given to all of my teachers at International Business School – University of Economics Ho Chi Minh City for their teaching and guidance during my MBA course In addition, I would like to special express my thanks to all of my classmates, my colleagues at JSC Bank for Investment and Development of Viet Nam, my friends who are working in some banks in Ho Chi Minh City: Ms Pham Thi Thu Ha (Techcom Bank), Ms Nguyen Thi Phuong Thao (Asia Commercial Bank), Mr Luong Thi Ngoc Tram (Sacombank), Ms Le Thi Viet Ha (Eximbank) for their support and encouragement during the time I was doing my research TIEU LUAN MOI download : skknchat@gmail.com TABLE OF CONTENTS ACKNOWLEDGEMENT ABSTRACT TABLE OF CONTENTS LIST OF FIGURES LIST OF TABLES CHAPTER 1: INTRODUCTION 1.1 RESEARCH BACKGROUND 1.2 RESEARCH PROBLEMS 1.3 RESEARCH OBJECTIVES 1.4 RESEARCH METHODOLOGY AND SCOPES 1.5 STRUCTURE OF THE RESEARCH CHAPTER 2: LITERATURE REVIEW AND HYPOTHESES 2.1 POSITIVE PSYCHOLOGICAL CAPITAL 2.1.1 Self – efficacy 11 2.1.2 Optimism 12 2.1.2 Hope 14 2.1.2 Resilience 16 2.2 QUALITY OF WORKING LIFE 16 2.3 JOB PERFORMANCE 19 2.4 THE CONCEPTUAL MODEL AND HYPOTHESES OF THE RESEARCH 20 CHAPTER 3: RESEARCH METHODOLOGY 22 3.1 RESEARCH DESIGN 22 3.1.1 Qualitative Research 25 3.1.2 Quantitative Research 25 3.2 DATA ANALYSIS METHOD 29 CHAPTER 4: DATA ANALYSIS AND DATA RESULT 30 4.1 CHARACTERISTICS OF RESEARCH SAMPLES 30 4.2 THE RELIABLITY TEST: THE CRONBACH’S ALPHA TEST 32 4.3 EXPLORATORY FACTOR ANALYSIS 36 4.4 MULTIPLE REGRESSION ANALYSIS 38 4.5 THE FINAL MODEL FOR THE RESEARCH 41 CHAPTER 5: CONCLUSIONS, IMPLICATIONS AND LIMITATIONS 44 5.1 CONCLUSIONS 45 5.2 MANAGERIAL IMPLICATIONS 45 5.2.1 Belonging needs 45 TIEU LUAN MOI download : skknchat@gmail.com 5.2.2 Hope 46 5.2.3 Knowledge needs 48 5.2.4 Resilience 47 5.3 LIMITATIONS 49 REFERENCES 50 APPENDICES APPENDIX A APPENDIX B APPENDIX C APPENDIX D APPENDIX E APPENDIX F TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry LIST OF FIGURES Figure 2.1 Conceptual Model Figure 3.1 Research processes Figure A1 Top 10 countries with highest asset growth of banking sector Figure A2 Top 10 countries with highest asset growth of banking sector Figure A3 ATM, POS and issued cards during 2007 -2010 Figure E1 Histogram of Job performance Figure E2 Normal Plot of Job performance Figure E3 Scatter Plot of Job performance TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry LIST OF TABLES Table 3.1 Summary Result of Delivery Questionnaire Table 4.1 Sample Characteristics Table 4.2 Reliability Test Results Table 4.3 Total Variance Explained of Independent Variables Table 4.4 Rotate Factor Matrix of Independent Variables Table 4.5 Factor Matrix of Dependent Variable Table 4.6 Correlations Matrix Table 4.7 Model Summary When Adding Gender As An Independent Variable Table 4.8 Model Summary When Adding Age As an Independent Variable Table 4.9 Final Model Summary Table 4.10 Anova Result of Final Model Table 4.11 Coefficients Result of Final Model Table F1 Summary of Coefficients When Adding Gender and Age as an Independent Variable TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry 62 Job performance 23 I believe I am an effective employee 24 I am happy with the quality of my work output 25 My manager believes I am an efficient worker 26 My colleagues believe I am a very productive employee II INDIVIDUAL INFORMATION: Please kindly provide some information about yourself and your career: 1/ At present, your job at your bank is  Teller  Credit officer (Individual credit officer and corporate credit officer)  Back officer  Others 2/ What kinds of the ownership of your bank?  State – owned Bank  Joint - Stock Commercial Bank  Joint – Venture Bank  Wholly foreign-owned Bank Foreign bank‟s Branch 3/ How old are you? 40 4/ How many years have you been at your banking job? 10 years 5/ Your net income per month: < millions VND  5- 11 millions VND  12 – 20 millions VND >20 millions VND 6/ Your gender:  Male  Female III Other contributions: Besides factors that given in my research, you have any ideas about other factors that affect to your job performance, please given in the blanks given below Thank you for your cooperation and contribution! TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry 64 Appendix D Questionnaire in Vietnamese BẢNG KHẢO SÁT Xin chào anh/chị, tơi sinh viên lớp MBUS Chương trình thạc sĩ đào tạo Tiếng anh Trường ĐH Kinh Tế TP.HCM Hiện nay, thực nghiên cứu nhân tố tác động đến kết cơng việc, từ nghiên cứu mối liên hệ kết công việc chất lượng sống nhân viên ngành Ngân hàng Rất mong anh/chị dành thời gian thực bảng khảo sát bên Tất ý kiến anh/chị có ý nghĩa với thành công nghiên cứu I PHẦN NỘI DUNG CHÍNH Xin anh/chị vui lịng cho biết mức độ đồng ý phát biểu với quy ước (Đánh dấu chéo vào ô anh/chị lựa chọn) Hồn tồn khơng đồng ý; Hơi không đồng ý; Không đồng ý; Trung hịa (khơng có ý kiến); Đồng ý; Hơi đồng ý; Hoàn toàn đồng ý Các tiêu đánh giá Mức độ đồng ý Sự tự tin lực thân Tôi cảm thấy tự tin việc phân tích vấn đề dài hạn để tìm hướng giải Tôi cảm thấy tự tin việc thuyết trình cơng việc họp với cấp Tôi cảm thấy tự tin việc giao lưu với người bên ngồi cơng ty Tơi cảm thấy tự tin việc truyền đạt thông tin cho nhóm bạn đồng nghiệp Sự lạc quan sống Tôi mong muốn điều tốt đẹp Tôi luôn mong muốn việc diễn theo cách 7 mà Tôi mong muốn TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry 65 Nói chung, Tơi mong muốn điều tốt đẹp xảy với Tôi điều không may Niềm hy vọng sống Hiện tại, Tôi hào hứng theo đuổi mục tiêu Tơi Tơi nghĩ có nhiều cách giải vấn đề khó khăn mà Tôi phải đối mặt 10 Tôi suy nghĩ nhiều hướng khác để chinh phục mục tiêu Tôi Khả phục hồi/cân sống 11 Tôi nhanh chóng vượt qua hồi phục từ cú sốc sống 12 Tơi ln rộng lượng/ hào phóng với đồng nghiệp Tôi 13 Tơi vượt qua giận với cách nhanh chóng Những nhu cầu thiết yếu sống 14 Công việc mang đến cho Tôi sức khỏe tốt 15 Tôi hài lịng với mức lương trả cho cơng việc Tôi 16 Công việc Tơi giúp ích cho sống gia đình Tôi Những nhu cầu tinh thần sống 17 Tơi có người bạn tốt nơi làm việc Tôi 18 Ngồi cơng việc, Tơi có đủ thời gian để hưởng thụ thứ khác sống 19 Tôi cảm thấy coi trọng nơi làm việc Tôi Những nhu cầu học hỏi sống 20 Tôi cảm thấy công việc Tôi giúp Tôi nhận TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry 66 cách đầy đủ khả tiềm ẩn 21 Cơng việc cho phép Tôi đào sâu kỹ chuyên môn thân 22 Công việc giúp Tôi phát triển khả sáng tạo thân Kết công việc 23 Tôi tin Tôi nhân việc làm việc hiệu 24 Tơi cảm thấy hài lịng với chất lượng công việc 25 Cấp Tơi tin rẳng Tôi người nhân viên làm việc hiệu 26 Đồng nghiệp Tôi tin Tôi người nhân viên làm việc suất II THÔNG TIN CÁ NHÂN Xin anh/chị vui lịng cung cấp số thơng tin chung cá nhân cách đánh dấu “” vào ô tương ứng: 1/ Công việc bạn bạn Ngân hàng:  Giao dịch viên  Nhân viên tín dụng (cán tín dụng cá nhân cán tín dụng doanh nghiệp)  Bộ phận hỗ trợ kinh doanh  Khác 2/ Loại hình ngân hàng bạn làm:  Nhà nước  Cổ phần  Liên doanh  100% vốn nước  Chi nhánh ngân hàng nước Việt Nam TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry 67 3/ Độ tuổi bạn: 40 4/ Thâm niên bạn: < =1 năm  2- năm  6- 10 năm >10 năm 5/ Thu nhập bạn tháng:  < triệu đồng  - 11 triệu đồng  12 – 20 triệu đồng  >20 triệu đồng 6/ Giới tính:  Nam  Nữ III Các ý kiến đóng góp khác: Ngồi nội dung nêu bạn cho thêm số ý kiến đóng góp nhân tố tác động đến kết cơng việc là: TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry 68 Appendix E Histogram, Normal Regression & Scatter plot of Dependent Variable: Job performance Figure E1 Histogram of Job performance Figure E2 Normal Plot of Job performance Figure E3 Scatter Plot of Job performance TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry (LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry(LUAN.van.THAC.si).factors.affecting.job.performance an.investigation.of.employees.in.the.vietnamese.banking.industry