(LUẬN văn THẠC sĩ) impact of motivatiors on employee retention , a study of banking industry in vietnam

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business TANG LE HUY IMPACT OF MOTIVATORS ON EMPLOYEE RETENTION: A STUDY OF BANKING INDUSTRY IN VIETNAM ID:21110011 MASTER OF BUSINESS (Honours) SUPERVISOR: Dr PHAM NGOC THUY Ho Chi Minh City - Year 2014 TIEU LUAN MOI download : skknchat@gmail.com Acknowledgement Firstly, I would like to express my appreciation to my research supervisor, Dr Pham Ngoc Thuy for her support, suggesting, guidance during time of my dissertation Secondly, I would like to express my gratitude to ISB committee thoroughly guidance, support to every student in each steps of this study Thirdly, I would warmly thank my family, who has continued to be a source of inspiration and encouragement throughout this program, especially my parents, and my wife who give a motivator for me to accomplish the MBA degree Last, ISB staff helped, supported with their best for convenience of MBUS I am greatly appreciated for their contribution to my present result Tang Le Huy February 2014 I TIEU LUAN MOI download : skknchat@gmail.com ABSTRACT Employees retaining is very important for surviving of any organization The study identifies and measures the impact level of motivator factors on employee retention in banking industry in Vietnam Data was collected from 228 persons, who work in three commercial banks in Binh Duong province A likert-scale questionnaire was used to detect motivated factor and employee‘s retention The measurement scales were refined and tested unidimentionality, reliability and validity by Cronbach‘s alpha and exploratory factor analysis Multiple regression analysis was used to analyze the data of the study Research results suggested that Growth, Advancement, Recognition, Responsibility, and Achievement have positive impacts on employee retention in banking industry Key words: motivated factors, employee‘s retention II TIEU LUAN MOI download : skknchat@gmail.com TABLE OF CONTENT LIST OF TABLES VI LIST OF FIGURES VI CHAPTER 1: INTRODUCTION 1.1 Background 1.2 Problem statement 1.3 Research Objectives 1.4 Research scope 1.5 Thesis structure CHAPTER 2: LITERATURE REVIEW 2.1 Predictors of employee retention 2.2 Motivators of Employee retention 2.2.1 Advancement 2.2.2 Responsibility 10 2.2.3 Recognition 10 2.2.4 Achievement 11 2.2.5 Growth 11 2.3 Model and Hypothesis 12 2.4 Chapter summary 13 CHAPTER 3: RESEARCH METHODOLOGY 14 3.1 Research design 14 3.2 Research methodology 15 3.2.1 Sampling : 15 3.2.2 Method of analysis 16 3.3 Measuring instrument 17 3.3.1 Minesota satisfaction Questionnaire (MSQ) 17 III TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam 3.3.2 Employee retention 18 3.4 Chapter summary 19 CHAPTER : DATA ANALYSIS AND FINDINGS 20 4.1 Sample characteristics 20 4.1.1 Gender: 20 4.1.2 Age: 20 4.1.3 Working position: 21 4.2 Assessment of measurement scales 21 4.2.1 Testing reliability of scales 22 4.2.2 Exploratory Factor Analysis (EFA) 24 4.3 Testing model and hypotheses 26 4.3.1 Testing model 26 4.3.2 Testing hypotheses 28 4.3.3 Description of statistics of overall employee retention 31 4.4 Discussions 31 4.4.1 Levels of importance of motivators 31 4.4.2 Differentiation among three groups of working duration 33 4.4.3 Comparing the level of retention between managers and staff 35 4.6 Chapter summary 37 CHAPTER : CONCLUSIONS AND RECOMMENDATIONS 38 5.1 Conclusion 38 5.2 Managerial implication and Recommendation 39 5.3 Limitation and further research direction 42 IV TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam REFERENCES 43 APPENDIX : SURVEY QUESTIONNAIRE 47 APPENDIX : CRONBACH'S ALPHA TEST RESULTS 51 APPENDID 3: EXPLORATORY FACTOR ANALYSIS TEST RESULTS 55 APPENDID 4: RESULTS OF REGRESSION ANALYSIS 58 V TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam LIST OF TABLES Table 1: The turnover rate of Vietinbank in 2012-2013 Table 2: Maslow vs Hertzberg - Comparative Analysis: Table : The result of job enrichment program by Herzberg 1976 Table : Descriptive Statistics by gender 20 Table 7: Descriptive Statistics by age 21 Table 8: Descriptive Statistics by working position 21 Table 9: Cronbach's Alpha test results 22 Table 10: KMO and Bartlett's Test 24 Table 11: Total Variance Explained 24 Table 12: Rotated Component Matrix(a) 24 Table 13: Result of EFA Retention 25 Table 14: Summary results of testing scales 26 Table 15: Correlations (a) 27 Table 16: Model Summary (b) 27 Table 17: ANOVA(b) 27 Table 18: Coefficients(a) 28 Table 19: Regression coefficients 29 Table 20: Descriptive statistics for the dimensions of employee retention 31 Table 21: Levels of importance factors on employee retention 31 Table 22: Descriptive statistics for employee‘s working time 33 Table 23: Model Summary(b) of three groups employee's working time 34 Table 24: Coefficients of three groups employee's working time 34 Table 25: Retention of employees 36 Table 26: Retention of managers, supervisors 36 VI TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam Item-Total Statistics Scale Mean if Scale Variance Corrected Item- Cronbach's Item Deleted if Item Deleted Total Alpha if Item Correlation Deleted Ret24 16.53 16.717 825 894 Ret25 16.54 17.016 733 906 Ret26 16.61 17.051 796 898 Ret27 16.36 16.584 705 912 Ret29 16.42 17.699 722 908 Ret30 16.43 16.026 825 893 54 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam APPENDID 3: EXPLORATORY FACTOR ANALYSIS TEST RESULTS  EFA for all scale of antecedent factors KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy Approx Chi-Square Bartlett's Test of Sphericity df Sig Adv01 Adv02 Adv03 Adv04 Res05 Res06 Res07 Res08 Res09 Rec10 Rec11 Rec12 Rec13 Rec14 Ach15 Ach16 Ach17 Ach18 Ach19 Gro20 Gro21 Gro22 929 3889.158 231 000 Communalities Initial Extraction 1.000 859 1.000 805 1.000 802 1.000 767 1.000 811 1.000 741 1.000 639 1.000 658 1.000 647 1.000 682 1.000 674 1.000 734 1.000 765 1.000 761 1.000 650 1.000 781 1.000 699 1.000 809 1.000 796 1.000 834 1.000 888 1.000 756 Extraction Method: Principal Component Analysis Total Variance Explained Component Initial Eigenvalues Total 10.990 1.848 1.411 1.285 1.023 Extraction Sums of Squared Loadings % of Variance Cumulative % 49.955 8.399 6.413 5.839 4.651 49.955 58.354 64.767 70.606 75.257 Total 10.990 1.848 1.411 1.285 1.023 % of Variance 49.955 8.399 6.413 5.839 4.651 Cumulative % 49.955 58.354 64.767 70.606 75.257 Rotation Sums of Squared Loadings Total 3.733 3.602 3.488 3.265 2.468 % of Variance 16.970 16.371 15.855 14.843 11.218 Cumulative % 16.970 33.341 49.196 64.039 75.257 Extraction Method: Principal Component Analysis 55 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam Rotated Component Matrixa Component 816 796 761 694 672 225 129 234 303 269 300 268 027 204 264 128 292 195 191 228 216 295 Ach18 Ach19 Ach16 Ach15 Ach17 Res05 Res06 Res07 Res08 Res09 Rec14 Rec11 Rec10 Rec12 Rec13 Adv01 Adv03 Adv02 Adv04 Gro21 Gro20 Gro22 268 209 304 214 245 840 796 700 697 678 178 130 219 252 314 203 166 230 148 121 183 252 155 193 231 191 291 179 275 149 177 155 760 744 717 710 704 225 215 192 336 287 260 164 094 167 174 200 316 134 102 242 125 200 215 088 303 215 270 833 796 785 705 221 305 264 196 233 159 217 055 070 076 116 182 226 127 153 168 278 168 239 095 246 314 831 770 713 Extraction Method: Principal Component Analysis Rotation Method: Varimax with Kaiser Normalization a Rotation converged in iterations Component Component Transformation Matrix 488 463 471 439 407 605 -.262 -.547 -.705 536 372 049 -.159 328 -.752 535 -.272 157 -.074 -.469 365 -.317 -.274 122 822 Extraction Method: Principal Component Analysis Rotation Method: Varimax with Kaiser Normalization  EFA for Retention KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy Approx Chi-Square Bartlett's Test of Sphericity df Sig .894 933.031 15 000 56 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam Communalities Initial Extraction Ret24 1.000 783 Ret25 1.000 664 Ret26 1.000 747 Ret27 1.000 629 Ret29 1.000 657 Ret30 1.000 789 Extraction Method: Principal Component Analysis Total Variance Explained Component Initial Eigenvalues Total % of Variance Extraction Sums of Squared Loadings Cumulative % 4.269 71.153 71.153 557 9.278 80.432 405 6.746 87.177 316 5.267 92.444 239 3.984 96.428 214 3.572 100.000 Total 4.269 % of Variance 71.153 Cumulative % 71.153 Extraction Method: Principal Component Analysis a Component Matrix Component Ret30 888 Ret24 885 Ret26 864 Ret25 815 Ret29 811 Ret27 793 Extraction Method: Principal Component Analysis a components extracted 57 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam APPENDID 4: RESULTS OF REGRESSION ANALYSIS Descriptive Statistics Mean Std Deviation N RET 3.2961 81421 228 ADV 3.2686 83721 228 RES 3.3781 68672 228 REC 3.2298 69674 228 ACH 3.4842 69047 228 GRO 3.6067 81338 228 Pearson Correlation Sig (1-tailed) N RET 1.000 697 618 688 659 745 000 000 000 000 000 228 228 228 228 228 228 RET ADV RES REC ACH GRO RET ADV RES REC ACH GRO RET ADV RES REC ACH GRO Variables Entered/Removed Model Variables Variables Entered Removed Correlations ADV RES 697 618 1.000 522 522 1.000 629 587 565 632 640 509 000 000 000 000 000 000 000 000 000 000 228 228 228 228 228 228 228 228 228 228 228 228 REC 688 629 587 1.000 609 603 000 000 000 000 000 228 228 228 228 228 228 ACH 659 565 632 609 1.000 592 000 000 000 000 000 228 228 228 228 228 228 GRO 745 640 509 603 592 1.000 000 000 000 000 000 228 228 228 228 228 228 a Method GRO, RES, ADV, ACH, Enter b REC a Dependent Variable: RET b All requested variables entered 58 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam b Model Summary Model R 841 R Square a Adjusted R Std Error of the Square Estimate 707 700 44581 a Predictors: (Constant), GRO, RES, ADV, ACH, REC b Dependent Variable: RET a ANOVA Model Sum of Squares Regression Residual Total df Mean Square 106.367 21.273 44.121 222 199 150.489 227 F Sig 107.039 000 b a Dependent Variable: RET b Predictors: (Constant), GRO, RES, ADV, ACH, REC a Coefficients Unstandardized Coefficients Standardized Coefficients B Std Error Beta Model (Constant) ADV RES REC ACH GRO -.431 173 203 165 212 158 352 051 060 063 063 052 209 139 182 134 352 t Sig Collinearity Statistics Tolerance -2.495 013 3.976 2.764 3.386 2.518 6.735 000 006 001 012 000 478 524 459 465 485 VIF 2.094 1.910 2.181 2.152 2.062 a Dependent Variable: RET Collinearity Diagnostics Model Dimension Eigenvalue a Condition Index Variance Proportions (Constant) ADV RES REC ACH GRO 5.897 1.000 00 00 00 00 00 00 034 13.240 32 39 04 01 01 05 021 16.881 41 00 33 07 05 27 019 17.704 25 52 00 00 05 56 017 18.898 01 08 16 92 07 01 014 20.890 00 00 47 00 82 10 a Dependent Variable: RET 59 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam a Residuals Statistics Minimum Predicted Value Maximum Mean Std Deviation N 1.4687 4.7520 3.2961 68453 228 -1.48095 1.37185 00000 44087 228 Std Predicted Value -2.669 2.127 000 1.000 228 Std Residual -3.322 3.077 000 989 228 Residual a Dependent Variable: RET 60 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam (LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam(LUAN.van.THAC.si).impact.of.motivatiors.on.employee.retention a.study.of.banking.industry.in.vietnam