(LUẬN VĂN THẠC SĨ) Factors influencing first year non English major studdents’ anxiety in speaking classes at Academy of Policy and Development Some possible techniques for overcoming the problem

VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES POST-GRADUATE DEPARTMENT - HỒ THỊ ÁNH FACTORS INFLUENCING FIRST-YEAR NON-ENGLISH MAJOR STUDENTS’ ANXIETY IN SPEAKING CLASSES AT ACADEMY OF POLICY AND DEVELOPMENT- SOME POSSIBLE TECHNIQUES TO OVERCOME THE PROBLEMS (NGHIÊN CỨU CÁC YẾU TỐ GÂY NÊN SỰ LO LẮNG TRONG GIỜ HỌC KỸ NĂNG NÓI CỦA SINH VIÊN KHÔNG CHUYÊN NĂM THỨ NHẤT Ở HỌC VIỆN CHÍNH SÁCH VÀ PHÁT TRIỂN: MỘT SỐ THỦ THUẬT KHẮC PHỤC) M.A MINOR THESIS Field: English Methodology Code: 6014.0111 Hanoi, 2013 TIEU LUAN MOI download : skknchat@gmail.com VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES POST-GRADUATE DEPARTMENT - HỒ THỊ ÁNH FACTORS INFLUENCING FIRST-YEAR NON-ENGLISH MAJOR STUDENTS’ ANXIETY IN SPEAKING CLASSES AT ACADEMY OF POLICY AND DEVELOPMENT- SOME POSSIBLE TECHNIQUES TO OVERCOME THE PROBLEMS (NGHIÊN CỨU CÁC YẾU TỐ GÂY NÊN SỰ LO LẮNG TRONG GIỜ HỌC KỸ NĂNG NÓI CỦA SINH VIÊN KHƠNG CHUN NĂM THỨ NHẤT Ở HỌC VIỆN CHÍNH SÁCH VÀ PHÁT TRIỂN: MỘT SỐ THỦ THUẬT KHẮC PHỤC) M.A MINOR THESIS Field: English Methodology Code: 6014.0111 Supervisor: Nguyễn Thị Ngọc Quỳnh, Ph.D Hanoi, 2013 TIEU LUAN MOI download : skknchat@gmail.com DECLARATION I hereby declare that this thesis is entirely my own work I have provided fully documented references to the work of others The material in this thesis has not been submitted for assessment in any other formal course of study Hanoi, September 2013 Signature Hồ Thị Ánh i TIEU LUAN MOI download : skknchat@gmail.com ACKNOWLEDGEMENT I would like to show my sincere appreciation to many people who supported me to complete this present study Firstly, I would like to express my deepest gratitude to my respectful supervisor, Ph.D Nguyễn Thị Ngọc Quỳnh, who provided me with a lot of professional advice on the thesis writing I am really grateful to her kind consideration, tender guidance, critical feedback and insightful suggestions Without her care, I could not have been able to finish this study Secondly, I am also grateful to all the lecturers of the Post-Graduate Department of University of Languages and International Studies, Vietnam National University Hanoi for their valuable teaching and assistance during my course Thirdly, I would also like to acknowledge my gratefulness to the participants of this study: the first – year students at Academy of Policy and Development Without their willingness to complete the questionnaires and participate in the interviews, this study could not have been conducted Finally, I wish to express my deep thanks to my dear family, especially my older sister for their love, encouragement, immeasurable support and concrete help for me to complete this research ii TIEU LUAN MOI download : skknchat@gmail.com (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem ABSTRACT Feeling anxiety, apprehension are common phenomena experienced by foreign language learners, especially in learning to speak a foreign language These negative feelings are blamed to exert detrimental effect on communication in the target language This current research, therefore, was conducted with the aim to investigate main factors of speaking anxiety phenomenon in the first year students at Academy of Policy and Development (APD) The study involved 50 students from first-year classes at APD Through the use of quantitative (questionnaires) and qualitative (semi-structured interviews) methods as research instruments and six sources of language anxiety as theoretical guideline for data collection and analysis, major findings were drawn First, the speaking anxiety tendency of the students surveyed was obvious Second, some factors believed to contribute to students‟ anxiety were also identified, among which the personal and interpersonal anxieties seemed to be most highly regarded by the students Several pedagogical strategies of these findings were offered to assist instructors in helping learners acknowledge, cope with, and reduce anxiety, as well as to encourage them to make the learning context less stressful to their students iii TIEU LUAN MOI download : skknchat@gmail.com (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem TABLE OF CONTENT INTRODUCTION 1 RATIONALE AIMS OF THE STUDY RESEARCH QUESTIONS SCOPE OF THE STUDY METHODS OF THE STUDY DESIGN OF THE STUDY CHAPTER I: LITERATURE REVIEW THEORETICAL BACKGROUND OF ANXIETY 1.1 Definition of anxiety 1.2 Types of anxiety 1.3 Foreign language anxiety 1.4 Effect of anxiety on Foreign Language Learning 1.5 Sources of foreign language anxiety 1.6 Anxiety management strategies: 11 SPEAKING 13 2.1 Definition of speaking 13 2.2 Roles of speaking in language teaching and learning 14 CHAPTER II: METHODOLOGY 15 SETTING 15 PARTICIPANTS 15 DATA COLLECTION 16 3.1 Instruments 16 3.2 Data collection procedure 17 DATA ANALYSIS: 18 CHAPTER III: DATA ANALYSIS AND FINDINGS 19 SOURCES OF FOREIGN LANGUAGE ANXIETY 19 1.1 Personal and interpersonal anxiety 19 1.2 Learner beliefs about language learning 21 1.3 Instructor beliefs about language teaching 23 1.4 Instructor-learner interactions 26 1.5 Classroom procedures 29 iv TIEU LUAN MOI download : skknchat@gmail.com (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem 1.6 Language testing 31 CHAPTER IV: DISCUSSION AND CONCLUSION 33 1.SUMMARY OF THE STUDY 2.SOLUTIONS 2.1 SOLUTIONS RELATED TO PERSONAL AND INTERPERSONAL ANXIETY 34 2.2 SOLUTIONS RELATED TO LEARNER BELIEFS ABOUT LANGUAGE LEARNING 35 2.3 SOLUTIONS RELATED TO INSTRUCTOR BELIEFS ABOUT LANGUAGE TEACHING 36 2.4 SOLUTIONS RELATED TO INSTRUCTOR-LEARNER INTERACTIONS 36 2.5 SOLUTIONS RELATED TO CLASSROOM PROCEDURES 38 2.6 SOLUTIONS RELATED TO LANGUAGE TESTING 38 LIMITATIONS OF THE STUDY 39 RECOMMENDATIONS FOR FURTHER STUDIES 39 REFERENCES 40 APPENDIX I APPENDIX IV v TIEU LUAN MOI download : skknchat@gmail.com (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem 24 Horwitz, E K., M Tallon & H Luo (2010) Foreign language anxiety.In J C Cassady (ed.), Anxiety in schools: The causes, consequences, and solutions for academic anxieties NewYork: Peter Lang 25 Kayi, H (2006) Teaching speaking, 12(11) Retrieved from: http://iteslj.org/Techniques/Kayi-TeachingSpeaking.html 26 Kleinman, H (1977) Avoidance behavior in adult second language acquisition Language Learning 27: pp 93-107 27 Koch, A A., & Terrell, T D (1991) Affective reactions of foreign language students to Natural Approach activities and teaching techniques In E K Horwitz & D J Young (Eds.), Language anxiety: From theory and research to classroom implications Upper Saddle River, NJ: Prentice Hall, (pp 109-126) 28 Kondo, D S ( 1997) Strategies for coping with test anxiety” Anxiety, Stress and Coping 10, (pp 203- 15) 29 Liao, Y F (1999) The effects of anxiety on Taiwanese EFL learners The proceedings of the Eighth international symposium on English teaching Taipei: The Crane Publishing Co., Ltd, (pp.453-63) 30 Lightbown, P., & Spada, N (1993) How languages are learned Oxford: Oxford University Press 31 Long, M H., & Porter, P A (1985) Group work, interlanguage talk, and second language acquisition TESOL Quarterly, 19, pp 207- 227 32 MacIntyre, P.D., & Gardner, R C (1989) Anxiety and second-language learning Toward a theoretical clarification Language Learning, 39, pp 251- 275 33 MacIntyre, P D., & Gardner, R (1991a) Investigating Language Class Anxiety Using the Focused Essay Technique The Modern Language Journal, 75, pp 296304 34 MacIntyre, P D., & Gardner, R C (1991b) Methods and results in the study of anxiety and language learning: A review of the literature Language Learning, 41, pp 85-117 35 MacIntyre, P D., & Gardner, R C (1994a) The effects of induced anxiety on three stages of cognitive processing in computerized vocabulary learning Studies in Second Language Acquisition, 16, pp 1- 17 42 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem 36 MacIntyre, P D., & Gardner, R C (1994b) The subtle effects of language anxiety on cognitive processing in the second language, Language Learning, 44, pp 283305 37 Madsen, H S (1982) Determining the debilitative impact of test anxiety Language Learning, 32, pp 133- 143 38 May, R (1977) The Meaning of Anxiety New York: W.W Norton & Company, Inc 39 McIntyre, P D (1995) How does anxiety affect second language learning? A reply to Sparks and Ganschow The Modern Language Journal, 79, pp 89-99 40 Nunan, D (1991) Language Teaching Methodology NJ: Prentice Hall International 41 Ohata, K (2005) Potential sources of anxiety for Japanese learners of English: Preliminary case interviews with five Japanese college students in the U S TESSLEJ, 9(3), pp 1- 21 42 Onwuegbuzie, A, J., Bailey, P., & Daley, C, E (1999) „Factors Associated With Foreign Language Anxiety‟, Applied Psycholinguistics, Vol 20 (2), pp 217-239 43 Palacios, L M (1998) Foreign language anxiety and classroom environment: A study of Spanish university students Unpublished doctoral dissertation, The University of Texas, Austin 44 Pattison, P (1992) Developing Communication Skills Cambridge: Cambridge University Press 45 Phillips, E (1999), Decreasing Language Anxiety: Practical Techniques for Oral Activities In D., Young Affect in foreign language and second language learning: A practical guide to creating a low anxiety classroom atmosphere Boston: McGraw- Hill, (pp.124- 144) 46 Price, M (1991) The Subjective Experiences of Foreign Language Anxiety: Interviews with Anxious Students In E Horwitz, & D Young (Eds.), Language Anxiety: From Theory and Research to Classroom Implications Englewood Cliffs, NJ: Prentice Hall, (pp 101- 108) 47 Saito, Y., Horwitz, E K & Garza, T J (1999) Foreign language reading anxiety Modern Language Journal, 83, 202 - 218 43 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem 48 Samimy, K (1994) Teaching Japanese: Consideration of learners‟ affective variables Theory into Practice, 33(1), pp 29-33 49 Scovel, T (1978), The effect of affect on foreign language learning: a review of the anxiety research Language Learning, 28, pp 129- 141 50 Scovel, T (1991) „The Effect of Affect on Foreign Language Learning: A Review of the Anxiety Research‟, in Horwitz, E.K., & Young, D J (eds.) Language Anxiety: From Theory and Research to Classroom Implications Englewood Cliffs, NJ: Prentice Hall, pp 15-24 51 Spielberger, C D (1966) Theory and research on anxiety In C D Spielberger (Ed.), Anxiety and behavior New York: Academic Press, (pp 3-20) 52 Tanner, R., & Green, C (1998) Tasks for Teacher Education A Reflective Approach London: Addison Wesley Longman Limited 53 Tanveer, M (2007) Investigation of the factors that cause language anxiety for ESL/EFL learners in learning speaking skills and the influence it casts on communication in the target language Dissertation, University of Glasgow 54 Tobias, S (1977) A model for research on the effect of anxiety on instruction In R Schwarzer, Self- related Cognition in Anxiety and Motivation Hillsdale, NJ: Lawrence Erlbaum, (pp 35- 53) 55 Tobias, S (1986), Anxiety and cognitive processing of instruction In R Schwarzer (Ed.), Self-related cognition in anxiety and motivation Hillsdale, New Jersey: Lawrence Erlbaulm Associates, (pp 35- 54) 56 Vogely, A J (1998) Listening comprehension anxiety: students‟ reported resources and solutions Foreign Language Annals, 31, 67 - 80 57 Young, D, J (1986) The relationship between anxiety and foreign language oral proficiency ratings In E.K Horwitz & D J Young (Eds.), Language Anxiey: From Theory and Research to classroom Implications New Jersey: Prentice- Hall Inc, pp 57- 64 58 Young, D, J (1990) „An Investigation of Students‟ Perspectives on Anxiety and Speaking‟, Foreign Language Annals Vol 23, pp 539-553 59 Young, D J (1991) Creating a low- anxiety classroom environment: What does language anxiety research suggest? Modern Language Journal, 75, pp 426- 439 44 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem 60 Young, D (1999), Affect in foreign language and second language learning: A practical guide to creating a low anxiety classroom atmosphere Boston: McGrawHill 61 Zeidner, M ( 1998) Test anxiety: The state of Art New York:Plenum Press 45 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem APPENDIX Survey Questionnaire Các bạn sinh viên thân mến Tôi tiến hành nghiên cứu có tựa đề “ Nghiên cứu yếu tố ảnh hướng đến lo lắng học kỹ Nói sinh viên khơng chun năm thứ Học Viện Chính sách Phát triển: Một số thủ thuật khắc phục” Dưới câu hỏi với thông tin cần thiết để thu thập liệu tin cậy cho nghiên cứu, mong bạn đóng góp ý kiến Tơi xin cam đoan tất thông tin mà bạn cung cấp giữ bí mật tuyệt đối Xin chân thành cảm ơn hợp tác bạn Thông tin chung: Họ tên: …………………………………………… (bạn khơng điền khơng muốn) Giới tính:  Nam  Nữ Bạn học tiếng Anh bao lâu?  Ít năm  1- năm  Hơn năm Bạn tuổi? A Nội dung khảo sát: Những nguyên nhân gây nên lo lắng cho sinh viên không chuyên năm thứ học nói tiếng Anh: I Hãy đánh dấu ( √) vào câu trả lời tương ứng với ý kiến bạn: Hồn tồn khơng đồng ý Khơng đồng ý Đồng ý phần Đồng ý Hoàn toàn đồng ý Tôi không cảm thấy tự tin thân nói tiếng Anh Tơi ln cảm thấy bạn khác nói tiếng Anh tốt Tơi nghĩ học nói tiếng Anh bao gồm việc học thuộc từ vựng quy tắc ngữ pháp Tơi nghĩ học nói tiếng Anh nghĩa học cách dịch từ tiếng Việt sang tiếng Anh 5.Tơi nghĩ việc quan trọng để nói tiếng Anh tốt phải phát âm thật chuẩn Tôi nghĩ người có khiếu học tốt tiếng Anh I TIEU LUAN MOI download : skknchat@gmail.com (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem Hồn tồn khơng đồng ý Khơng đồng ý Đồng ý phần Đồng ý Hoàn toàn đồng ý Trong học nói tiếng Anh, giáo viên không dành đủ thời gian cho lớp nói Quan tâm chủ yếu giáo viên nghe chúng tơi nói nhằm sửa lỗi sai chúng tơi Trong học nói tiếng Anh, giáo viên đặt yêu cầu cao khiến cảm thấy áp lực 10 Trong học nói tiếng Anh, giáo viên thường ý đến người có học lực tơi ưu tiên họ 11 Trong học nói tiếng Anh, giáo viên thường chữa lỗi sai mắc phải trước lớp 12 Trong học nói tiếng Anh, giáo viên khơng nhiệt tình nghe tơi trình bày kiến 13 Tơi sợ bị giáo viên trách mắng tơi khơng nói tiếng Anh tốt 14 Tôi sợ giáo viên gọi trả lời câu hỏi tiếng Anh 15 Tôi sợ phải tham gia thảo luận nhóm tiếng Anh 16 Tơi lo sợ phải thuyết trình tiếng Anh trước lớp 17 Tơi sợ phải đóng kịch làm hội thoại tiếng Anh với bạn khác 18 Tơi sợ bị điểm làm kiểm tra làm thi mơn nói tiếng Anh II TIEU LUAN MOI download : skknchat@gmail.com (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem 19 Tôi sợ nội dung đề kiểm tra đề thi nói tiếng Anh khơng giống với tơi học lớp 20 Càng học nhiều để chuẩn bị cho kì thi nói tiếng Anh tơi lại cảm thấy lo lắng III TIEU LUAN MOI download : skknchat@gmail.com (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem (LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem(LUAN.VAN.THAC.SI).Factors.influencing.first.year.non.English.major.studdents’.anxiety.in.speaking.classes.at.Academy.of.Policy.and.Development.Some.possible.techniques.for.overcoming.the.problem