(Tiểu luận) effects of communication skills on students’ ability tolearn international bachelor’s degree intake 18,national economics university

National Economics University International School of Management and Economics Effects of communication skills on students’ ability to learn International Bachelor’s Degree intake 18, National Economics University Name : Trần Diệu Thư Class : I18S3 Subject : Project level Instructor : Mrs Đỗ Thị Kiều Lan Ha Noi, January, 2023 ACKNOWLEDGE First and foremost, I want to start by expressing my sincere thanks to my professor, Ms Do Thi Kieu Lan, who gave me the priceless opportunity and encouragement to complete the project titled "Effects of communication skills on students' ability to learn International Bachelor's Degree intake 18, National Economics University." Second, I want to thank the 100 intake 18 students for taking the time to complete the survey and give valuable information for my research article In addition, I want to thank my colleague who helped me finish the study paper by giving me some advice It provided me with strong motivation to my coursework ABSTRACT International Bachelor’s Degree students today possess a lot of soft skills that are useful for study and life Communication skill is one of the indispensable skills in every person Using communication skills fluently will help students connect with people around, be confident in communication and especially will help them get closer to knowledge The purpose of this study is to show how communication skills affect the academic ability of International Bachelor’s Degree students Whether communication skills really help students, what factors affect this skill and whether International Bachelor’s Degree students have difficulty communicating are the questions that the author poses The researcher collects students' opinions through survey and from there draw conclusions whether and how this skill affects students Finally, the researcher will come to a final conclusion including solutions to the problems Table of Contents Effects of communication skills on students’ ability to learn International Bachelor’s Degree intake 18, National Economics University ACKNOWLEDGE ABSTRACT CHAPTER 1: INTRODUCTION 1.1 Background of the research .5 1.2 Rationale 1.3 Purposes of the research 1.4 Research questions 1.5 Scope of the research 1.6 Structure of the research CHAPTER 2: LITERATURE REVIEW 2.1 Definition of communication 2.2 Factors affecting students' communication skills 2.3 The benefits of effective communication skills CHAPTER 3: RESEARCH METHODOLOGY 10 3.1 Research participants .10 3.2 Research instruments 10 3.3 Research procedure 11 3.3.1 Research title 11 3.3.2 Design instrument 11 3.3.3 Deliver instrument 12 3.3.4 Collect data and analyze data 12 CHAPTER 4: FINDINGS AND DISCUSSIONS 13 4.1 4.1.1 4.1.2 4.2 Findings 13 The survey’s reports 13 Discussion .21 Solutions 22 4.2.1 Solution 22 4.2.2 Solution 23 4.2.3 Solution 23 CHAPTER 5: CONCLUSION 23 5.1 Summary of the research 23 5.2 Limitations of the research .24 5.3 Recommendations for further research 24 REFERENCES 25 APPENDAGE 26 CHAPTER 1: INTRODUCTION 1.1 Background of the research With the development of today’s society, college students could learn and own many soft skills which include communication skill People can master this skill can smoothly connect with many others without shyness Especially, communication skill plays a considerable role in students’ ability to learn Communication skill is basically the way you transfer information to other people by speaking, writing or even non-verbally (using body language) Besides, this skill brings major benefits to students’ learning paths However, some of them could not use this skill in efficient way which means they might not communicate with other people easily to improve their study pathways While the ones who own the skill can obvious connect with teachers or tutors to ask, the unconfident ones just that in the toughly way Therefore, I’d like to investigate the reasons why these students have obstacles with communicate and learn more about the repercussions 1.2 Rationale As can be seen that students who are unconfident to talk and share with other ones could live in a lack of help life from their friends, which is also extremely difficult for their study They might not easy to ask for help whenever they not understand the exercises or the homework This could lead to the seclusion lifestyle and even tendency to isolate themselves when they could not communicate with anyone The main aim for this research is to help International Bachelor’s Degree students who lack of confident be able to get acquainted with many people 1.3 Purposes of the research The study's goal was to examine the issue of how students' learning abilities are impacted by communication skills deficits The research would identify the effects of this problem and also point out which is the most serious effect Furthermore, the research would give some solutions and also some suggestions for students to advance communication skill 1.4 Research questions How important is the role of communication skills in the learning path of International Bachelor students? What are difficulties that International Bachelor’s Degree students encounter when they could not communicate with teachers or tutors to ask for help? What is suggestion for International Bachelor’s Degree students to get acquainted with many people? 1.5 Scope of the research The scope of the research is students who study International Bachelor’s Degree intake 18, have weak and good communication skill The study lasted for about 12 weeks Each student would be asked some questions related to communication skill 1.6 Structure of the research This survey has chapters in total The first chapter will cover the Introduction, which will highlight the subject title and provide some background information Second, chapter two is Literature review, which will provide the reader with a review of the literature so they may quickly comprehend the study and any relevant topics In addition, chapter discusses Research Methodology and explains the data collection methods used in the study Additionally, chapter is Findings and Discussions; the author will provide their own viewpoints, clarify new information, and offer solutions to issues and discussionrelevant variables The author provides a Conclusion and some recommendations in chapter five, which also marks the end of the investigation Document continues below Discover more from: P_LV4 Project Đại học Kinh tế… 265 documents Go to course W05B - 123123 Project 100% (5) ĐỀ CƯƠNG ÔN TẬP 18 PHÁP LUẬT ĐẠI… Project 29 100% (4) Đề thi gồm câu hỏi : 1.Lựa chọn đún… Project 100% (4) PR innisfree - Nhóm 20 - nhóm mơn pr Project 100% (3) Phân tích thơ Viếng lăng Bác Project 100% (2) W05 - 123 Project 83% (6) CHAPTER 2: LITERATURE REVIEW 2.1 Definition of communication Communication is usually defined as the transmission of information The phrase can either be used to describe merely the transmitted message or the area of research that focuses on such transmissions (Wiki.org) According to Sikiti (1998/1), Communication is the deliberate act of expressing, and through the use of common symbols, two or more people may communicate, receive, and interpret messages that contain wants, feelings, and factual information Besides, Sen (2005) proposed that there is a sender, a message, a medium, and a receiver in every kind of communication Active listening, receiving and giving feedback, interpreting body language, empathetic listening, persuading, questioning, and speaking is some of the various communication skills Therefore, having good communication skills helps you understand other people and be understood by them 2.2 Factors affecting students' communication skills According to the study's findings of Ihmaidat (2007), gender has a statistically significant impact on both the measurement's overall degree and the degree of two skills: emotional regulation and listening Besides, another researcher is Aljaman (2019), who looked at university students' communication abilities in relation to the academic year, gender, and special characteristics The researchers applied Hamidat's (2007) assessment, which consists of statements broken down into four categories: speaking ability, understanding others, managing emotions, and listening capacity There are 200 students from the faculties of education and pure sciences and humanities who made up the sample on which the researcher used the measurement University students have a modest degree of communication abilities, according to the findings However, this research cannot apply to the International Bachelor’s Degree students Based on the existing communication skills of the school's students, the author assesses the students' communication skills to be at a good level The university students here are quite open with each other and can communicate among students and students with teachers quite well Additionally, they demonstrated that women had stronger communication abilities than men did This conclusion raises the question of whether International Bachelor’s Degree students are the same and this question will be explored through the survey Also, fourth-year students had better communication abilities than first-year students, and students who concentrated on humanity had better communication skills than those who specialized in education The International Bachelor's program consists of different disciplines and based on each of them, students need different skills Therefore, communication skills will also be different It is unlikely that fourth-year students have a better skill than freshmen, research is relative and each university will be different It cannot be concluded that International Bachelor students of the National Economics University are similar to the university that Aljaman studied 2.3 The benefits of effective communication skills The benefits of having good communication skills are numerous and will benefit both your personal and professional life If universities motivate students to communicate effectively, they will understand their duties and responsibilities, which will support the growth of trustworthy and fulfilling connections between professors and college students And as a result, these skills could lead to fewer errors or failures Applied to International Bachelor students, students with good communication skills will be able to easily connect with upperclassmen and teachers From there, they will avoid making mistakes that their predecessors have gone through as well as draw good solutions to problems they will face in the future In conclusion, people with better communication skill will have a rather favorable learning path Not only that, the author would introduce some advantages of effective communication skills based on articles, research articles available online Firstly, Team building is quite essential Trust and communication are key to making sure that everyone in the group knows what is expected of them and what their responsibilities are This could mean giving work to several team members or making sure that one person knows they are responsible for them Also, if team members feel more comfortable talking to academics about problems or questions, it will make them more loyal and build trust When students work together, they are able to their work better Secondly, Problem-solving One of the key elements of issue-solving and problem prevention is communication In order to come up with a solution that everyone can accept and that solves the problem, you must make sure that all students are heard and given an opportunity to speak Finally, Increase productivity and engagement Students will be more engaged with their entire work and study environment if they are provided the resources they need to work comfortably and understand what is expected of them Furthermore, students who are devoted to their tasks and understand their obligations are less troubled by challenges and distractions in other areas of study and are better able to focus on their present activity, increasing productivity percentage of students choosing the range more than 100 people (7 people) Besides, that of students who choose the last option is 18 participants which is 36% in total Figure The number of friends that the participants who chose "No" have The percentage of people who choose their range of friends from 20 to 50 people makes up 60% Also, the figure for participants selecting the friends range under 10 people and more than 20 people are 20% and 20%, relatively 4.1.1.2 Question about participant at apply level In the second part, the author will give some statements to assess communication skills of International Bachelor’s Degree students The participants will rate the statements from to base on themselves and with - Strongly disagree, - Disagree, - Neutral, Agree and - Strongly agree Statement 1: Your communication skills are very good and you can get to know people first in class or in a new learning environment 15 5 10 15 20 25 30 35 40 45 Figure The participants self-score according to the statement As we can see, the percentage of participants who rate as Neutral is 40% in total, which is four times higher than that of who Strongly agree Besides, the percentage of those who rate is almost 1.5 times compared to the students rating as Disagree And finally, the percentage of participants who rate which means they Strongly disagree with the statement accounted for 6% Statement 2: On a scale of to 5, you rate yourself as someone who easily adapts to new environments? 5 10 15 20 25 30 35 40 Statement Figure The participants self-score according to the statement 16 45 From the Figure 6, we can see that up to 40 people agree that they are easy to adapt to new environments, while this figure at point (Strongly agree) is 20% The percentage of students who Strongly disagree and Disagree with the statements are the same (6%) Finally, that of score which is Neutral, is 28%, nearly a third of the total Statement 3: The relationship between yourself and all the friends around you is very good and always shows harmony 10 20 30 40 50 60 Statement Figure The participants self-score according to the statement Looking at the Figure 7, we can see that the percentage of people who Agree that their relationship with the people around them is good is almost half (48%) corresponding to 48 people Meanwhile, this figure in “Neutral” accounts for almost a third is 30% and Strongly Agree is 20% (one-fifth) The last group is point not collect any percentage Statement 4: You and all the teachers in the class have a good relationship 17 10 20 30 40 50 60 Statement Figure The participants self-score according to the statement From Figure 8, the percentage of participants who choose which is Strongly Agree with the statement is 6%, which is twice the percentage of people Strongly Disagree (12%) Besides, the figure that accounts for half is the percentage of people who are Neutral with the statement Finally, the percentage of students who choose is 8% corresponding to people Statement 5: On a scale of to 5, rate the intimacy between yourself and the International School of Management and Economics 5 10 15 20 25 30 35 Statement Figure The participants self-score according to the statement 18 40 Looking at Figure 9, the percentage of participants who choose point which is Neutral is 34%, accounting for one third of the participants Meanwhile, the percentage of people choosing and is quite similar, around 25% Finally, that figure for students who choose is 2% and is 14% 4.1.1.3 Question about participant at analyze level Question 1: What role communication skills play in your learning path? 5 10 15 20 25 30 35 40 45 Figure 10 The participants self-score according to the stat Looking at Figure 10, 20% of the participants rated that communication skills were Normal in learning, nearly one-half of those who rated Very Important (42%) The percentage of people who rate this skill as Important is 26%, which is one-fourth of the total number of students who participated in the survey Finally, this figure at point (Unimportant) accounts for 10% and only 2% respectively people consider this skill Very Unimportant Question 2: Which majors you feel needs the most communication? (choose multiple answers) 19