[...]... in terms of services is the crux of changing the perception of IT and its value to the business Therefore, a significant portion of Financial Management is working in tandem with IT and the business to help identify, document and agree on the value of the services being received, and the enablement of service demand modeling and management Further information can be found in the following documents:... importance of Financial Management for IT and the business as well Financial Management for IT Services enables an organization to account fully for the spend on IT Services and to attribute these costs to the services delivered to the organization’s customers Further information on Objectives and Goals can be found on page 49 Page 10 Financial Management Workbook Financial Management is the process, which... as a bridge between the Business Desires/Opportunities and the Capabilities of the IT organization It enables the business to be more IT conscious and IT to become more business aligned Financial management provides the business and IT with the quantification, in financial terms, of the value of IT services, the value of the assets underlying the provisioning of those services, and the qualification.. .Financial Management Workbook Operational visibility, insight and superior decision making are the core capabilities brought to the enterprise though the rigorous application of Financial Management Just as business units accrue benefits through the analysis of product mix and margin data, or customer profiles and product behavior, a similar utility of financial data continues to increase the importance... the enablement of service demand modeling and management Further information can be found in the following documents: • • • Policies, Objectives and Goals on page 53 Communication Plan on page 57 Financial Management Process Manager on page 57 Page 11 Financial Management Workbook Page 12 . h0" alt="" The Financial Management Toolkit: The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant Notice of Rights: Copyright © The Art Of Service 10 3 3 .14 E XAMPLE NPV DECISIONS 10 5 3 .15 E XAMPLE: MODEL CALCULATION OF A SERVICE MANAGEMENT ROI 10 7 3 .16 E XAMPLE TREND LINE ANALYSIS 10 9 4 IMPLEMENTATION PLAN 11 1 5 FURTHER READING 12 1. Financial Management Workbook Page 11 Financial Management is the process, which acts as a bridge between the Business Desires/Opportunities and the Capabilities of the IT