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The Handbook of Technology Management, Hoboken, NJ: Wiley. Zingheim, P. K. and Schuster, J. R. (2000) Pay People Right! Breakthrough Reward Strategies to Create Great Companies, San Francisco, CA: Jossey- Bass. Zohar, D. (1980) ‘Safety Climate in Industrial Organizations: Theoretical and Applied Implications’, Journal of Applied Psychology, 65: 96–102. R ESOU RCE S Journals Readers should refer to the many journals specialising in discussions of HRM. Good business schools and libraries stock many or most of these. Many others are available and, of course, in languages other than English. Several other journals are listed in the Suggested further reading sections following each concept entry and in the Bibliog- raphy. From the perspective given bythe place of publication for this book, our selective list of journals includes the following. Asia Pacific Journal of Human Resources Career Development International British Journal of Industrial Relations Education and Training European Journal of Industrial Relations European Journal of Work and Organizational Psychology Employee Relations Gender, Work and Organization Human Resource Development International Human Resources and Decision Sciences Human Resource Development International Human Resource Management Human Resource Management Journal Human Resource Management Review International Journal of Human Resource Management International Journal of Employment Studies International Labor Review International Journal of Manpower International Journal of Selection and Assessment International Journal of Training and Development Industrial Relations Industrial Relations Journal Industrial Relations Review International Journal of Manpower International Journal of Selection and Assessment International Journal of Training and Development Journal of European Industrial Training Journal of Industrial Relations Journal of Labour Research Journal of Management Development Journal of Vocational Education and Training Journal of Workplace Learning New Technology, Work and Employment Personnel Review Sociologie de Travail Training and Development Journal Work, Employment and Society Work and Occupations Work and Stress Readers might also check for HRM special issues offered by a range of other journals as well and HRM- related articles in normal issues, such as: Asia Pacific Business Review Asia Pacific Journal of Business Administration Academy of Management Journal Academy of Management Review California Management Review Capital and Class Culture and Organization Harvard Business Review Human Relations International Business Review International Journal of Business Studies International Journal of Management International Journal of Public Administration International Journal of Management Reviews International Studies of Management and Organization Journal of Business Journal of Business Research Journal of Change Management Journal of General Management RESOURCES Journal of International Business Studies Journal of International Management Journal of Management Journal of Management Studies Journal of World Business Management International Review Management Revue Organization Studies Public Management Review Thunderbird International Business Review There are also the range of publications and reports from organisa- tions such as, in the UK, Industrial Relations Services (http://www. irsresearch.co.uk/) and, especially on rewards, Income Data Services (http://www.incomesdata.co.uk/). Websites As is the nature of the internet, weblinks and websites come and go. A number of the journals listed above offer electronic versions of their articles. A growing number of HRM communities now communicate exclusively online. It is impossible to be definitive in our recommendations. As a compromise, we list here – alphabeti- cally and without comment – a narrow selection of websites recom- mended to us bythe contributors to this book. www.acas.org.uk – UK based (and partly government- funded) Advisory, Conciliation and Arbitration Service (ACAS). www.berr.gov.uk – UK government’s Department for Business, Innovation and Skills, also developing a remit for higher and pro- fessional/vocation education and training. www.bps.org.uk – The British Psychological Society, offering research insights into the psychology of work and employment. www.cipd.co.uk – UK- based Chartered Institute of Personnel and Development (CIPD), also a validating agency for HRM profes- sionals. www.ehrc.gov.uk – The Equality and Human Rights Commission (UK). www.hrmguide.net – Global network of linked HRM resources connecting HRM researchers and practitioners across English- language- speaking regions such as Australia, Canada, the UK, the USA, New Zealand. RESOURCES 274 RESOURCES 275 www.hrmthejournal.com – Association of discussion fora and publi- cation networks for researchers and practitioners in HRM/inter- national HRM. http://www.hse.gov.uk/legislation/hswa.htm – The UK’s Health and Safety Executive, giving information about the UK Health and Safety at Work Act (1974). www.ilo.org – Geneva- based International Labour Organization (ILO), a tripartite agency of the United Nations. http://osha.europa.eu/en/ – The European Association of Occupa- tional Health and Safety. www.peoplemanagement.co.uk – In- house journal of the CIPD: People Management. www.shrm.org – US- based Society for Human Resource Manage- ment (SHRM), also a certificating agency for HRM professionals. www.tuc.org.uk – London- based Trades Union Congress (TUC), umbrella organisation for UK- registered trade unions. www.worldatwork.org – US- based community specialising in research into compensation and rewards at work. www.wfpma.com – Globally connected World Federation of Per- sonnel Management Associations (WFPMA), offering networked access to associations such as: Asia Pacific Federation of Human Resource Management (APFHRM) European Association for Personnel Management (EAPM) Interamerican Foundation of Personnel Administration (FIDAP) American Society for Personnel Administration (now SHRM – link listed above) North American Human Resource Management Association (NAHRMA) Canadian Council of HR Associations (CCHRA) AMEDIRH and COMARI of Mexico Institute of People Management (IPM) of South Africa African Federation of Human Resources Management Associa- tions (AFHRMA) Readers are invited to expand on this list by conducting searches using, as key words for example, thekey concept entries listed and discussed in this book. Readers are also invited to send us feedback and suggest updates for theconcepts discussed in this book. [...]... management and 210; unitarist assumptions 140 motivation and rewards 65, 90, 125, 146–52; intrinsic motivation 43; money 146; motivation theories 146–9; non-monetary rewards 125, 152–6 motivation theories 146–9; equity theory 147, 148, 151; expectancy theory 147, 148, 151; goalsetting theory 147, 148, 149, 151; hierarchy of needs 147, 148, 149, 151; reinforcement theory 147, 148, 151; two-factor theory... employees for ‘rent’ 195–6; information technology and 105; job planning and 113; labour flexibility 196; organisational exit and 157, 159; systematic framework 194; talent management and 209 restructuring 37 retention 124, 197–9; family friendly policies 155; organisational exit and 158–9; pensions and other benefits 171; push–pull factors 197–8; rewards and 124, 172; talent management 207, 209 retirement... education 226; evaluation 50–1; learning 50, 226–7; offthe-job training 225; on -the- job training 225; programme design 50; training-needs analysis 179; triggers for 50 training and development 8, 47, 224–9; coaching and mentoring 227–8; collective bargaining and 17; and employee retention 198; HRP and 99–100; induction 102; information technology and 105; outsourcing 166, 168; reimbursement programmes... management 120–1; learning organisation and 161; organisational learning and 162; process 119–21 knowledge sharing 119–20 281 IN DEX knowledge transfer 112, 120, 162, 164 labour markets 122–7; benchmarking 114–15, 122, 123, 124, 125–6; employee retention and 198; flexible work practices and 27; hybrid jobs 125–6; wage and benefit surveys 123–5; work valuation and 230, 233 language 40 language bank 104... statistical analysis 233; valuation practice 230; valuation theory 230; valuing the person 234–5 virtual teams 14, 39, 216–17 wage and benefit surveys 123–4 Webb, Sydney and Beatrice 16, 71 Whitley Committees 16 withdrawal of co-operation 29 work shadowing 229 work to rule 29 work–life balance programmes and support 17, 21, 23, 25, 155 workplace customs and practices 133 workplace values, international 40–1... benefits 171; flexible benefits plans 174; online practices 106; outsourcing 168, 169; performance driven 175; strategic perspective 175 performance and rewards 176–81; benefits and 175; collective agreements and 133; employee retention and 197; job planning and 117; linking HRM to xxxiii– xxiv; merit matrix 179–81; non-monetary rewards 125, 152–6; performance appraisal xxiii, 176, 178–9, 181, 182, 183;... (CCT) 37–42 cultural and emotional intelligence 40, 42–6, 211 278 IN DEX diversity policies 52, 54 cultural intelligence (CQ) 38, 40, 42–3, 46 cultural self-representation theory 43 cultural theory 9 CVs 200 defined contribution benefit schemes 24 deskilling 122 development xxii, xxxiii–xxiv 47–51, 224, 226; evaluation phase 50–1; HRM models and 145; international managers 108; job and task-training analysis... 113, 190, 219 SMART objectives 5 social capital xxiii social exchange theory 186 social intelligence (SQ) 45–6 social learning theory 38–9 sponsor programmes 228–9 stock and unit plans 150 stock options 74, 75, 150 strategic analysis 48 strategic HRM xxii, 66, 203–6; business strategies and 204; global strategy 205; government policies and 206; long-term orientation 203, 205; organisational strategy 203–4;... managing and rewarding 179, 182, 217; roles 214; talent management 209–10; team learning 163; virtual teams 14, 216–17 temporary employees 134 Thatcherism 66, 85 theft and fraud 90 timekeeping problems 90 tournament theory 76 trade unions 27, 71, 84, 85, 218–24; anti-trade unionism 85, 91, 137, 218, 220; benefits package negotiations 174; closed shops 34; collective bargaining 16, 17, 19, 20, 72, 220–1; and. .. 19, 20, 72, 220–1; and conflict management 27, 85; and contracts of employment 132; decline of 86, 218–19, 222, 223; industrial action 28–9, 31, 85; industrial democracy 66, 67; international variations 218; and job planning 116; and management styles 136, 137; membership 72; origins and development 219–20; partnership strategies 138, 222, 223; purpose and function 220– 2; radical perspective 86, 221–2; . comparability 73 , 74 ; negotiated 74 ; perquisites (perks) 21, 22, 76 , 77 , 152, 153; social perceptions of 75 –6; stock options 74 , 75 ; tournament theory 76 ; wage differentials 76 exit interviews. 142 equity theory 1 47, 148, 151 IN DEX 280 Euromanagers 14 executive coaching 39, 130 executive rewards 73 –8, 174 ; agency theory 73 , 75 ; components 76 7; government regulations and tax law 74 –5;. performance driven 175 ; strategic perspective 175 performance and rewards 176 –81; benefits and 175 ; collective agreements and 133; employee retention and 1 97; job planning and 1 17; linking HRM