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PHAN THI TUYET NGA, PhD ** CHEN CHENG-HU, PhD ANHVAN2 ENGLISH COMMUNICATION SKILLS FOR SUCCESSFUL CAREER DEVELOPMENT ·1 H1JONG E)AI HOC CbNG NGl1ltP TP H C\1 MA V�CH : .4 EN �.5 b INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY PUBLISHING HOUSE CONTENTS CONTENTS p ACKNOWLEDGEMENT p PREFACE p HIGHLIGHTS OF THE BOOK p UNIT 1: THE 2019 TECO GREEN TECH CONTEST p Section 1: Presentation Skills - Introduction p Section 2: Presentation Ski1ls - Body and Conclusion p.22 UNIT 2: ACADEMIC SPEECHES p.27 Section 1: Multiple Choice Questions p.27 Section 2: Note/Table Completion p 28 Section 3: A welcome speech p 30 Section 4: Graduation Speech p 34 Section 5: Engineering Students and Contests p 38 UNIT 3: READING A PATIENT p.42 Section 1: The importance and structure of a patent p.42 Section 2: Scanning p.47 Section 3: Finding keywords p 50 Section 4: Multiple-choice Questions in Reading p 57 Section 5: Grammar Review p 61 UNIT 4: WRITING A TECHNICAL INSTRUCTION p 63 Section 1: Role of technical instructions p 63 Section 2: Structure of a technical instruction - Title and Introduction p 65 Section 3: Structure of a technical instruction - Warning p 67 Section 4: Struch1re of a technical instruction - Equipment and Supplies p 69 Section 5: Structure of a technical instruction - Procedures p 71 Section 6: Grammar Review p 77 ACKNOWLEDGEMENT The completion of our book is not possible without the help of the following people: i- interns from the Faculty of Foreign Languages, the Industrial University of Ho Chi Minh City, Vietnam, and APEC project students from National I-Lan University, Taiwan J- book reviewers -tl- anonymous people whose photos/pictures are made available for free download on the Internet PREFACE This book is designed to help non-English majors in ESL/EFL countries who aim to achieve a B CE.FR level to take one step further in improving their ability to use English in a variety of work contexts and academic settings Vocabulary, sentence structures, common expressions, and learning strategies at a higher level in comparison with those in our first book are presented in each of the four units to ensure students' step-by-step improvement in their language learning process It is expected that the students will be equipped with necessary knowledge and skills to become more fluent and effective communicators in a variety of future work contexts We also hope that this book can build the self-confidence in learning English of non-English majors in ESL/EFL countries and is a steppingstone to their lucrative career ) HIGHLIGHTS OF THE BOOK i Vocabulary: The TECO Green Tech Contest, the Intelligent Energy Saving Vacuum Pump Power System i Learning strategies: Presentation skills and tips UNIT The 2019 TECO Green - Tech Contest i Language focus: - Facts about presentation skills Tips for presentation skills Using visual aids Introductory phrases Transitions in the Body and Conclusion i- Vocabulary: Academic speeches _ Learning strategies: Listening skills and tips UNTT2 Academic Speeches - Multiple Choice Questions in Listening Note/table completion questions i Vocabulary: Patents i UNIT3 Reading a Patent - Learning strategies: Reading skills and tips Scanning Keywords and key information Finding keywords Multiple-choice Questions in Reading i- Language focus: The Simple Present Passive Voice i- Vocabulary: Technical instructions UNIT4 i- Learning strategies: Writing skills and tips TECHNICAL - INSTRUCTION _ Language focus : Imperative sentences WRITING A Title and Introduction Warning Equipment and Supplies Procedures THE 2019 TECO GREEN TECH CONTEST UNIT THE INTELLIGENT ENERGY SAVING VACUUM PUMP POWER SYSTEM Lesson outcomes At the end of this lesson, students will be able to: - understand some facts about the 2019 TECO Green Tech International contest - use transitional phrases - deliver a presentation Video Lesson Introduction Section Presentation Skills - Introduction Task 1 Which statements you agree with? Give each item a number from to 5 = strongly agree = disagree = not sure = agree l = strong! y disagree Once becoming a member of an international contest team, engineering students can improve their English anguage skil s widen their cultural knowledge have more friend s worldwide improve their subj ect knowledge develop new ideas access innovative techniques have fu Choose one statement to share with y our classmates Support y our opinion with reasons Task 1.2 Choose one of the two following reading texts about the Green Tech Contest to answer the following questions When was the contest organized? Was Taipei the location of the contest? Which countries participated in the contest? What were the criteria of the contest? Who were the judges? A The 2019 TECO Green Tech Contest On August 21st, the TECO Technology Foundation and Industrial Technology Research Institute held the 2019 TECO Green Tech International Contest in Taipei, Taiwan Various teams from China, Japan, Vietnam, Indonesia, Singapore, The United States, Denmark, and India participated in the contest The contest evaluation criteria included creativity, technical content and feasibility, work completeness, and business model The Accreditation Committee included domestic and international university professors, scholars, and professionals The contest themes covered different topics of green and sustainable energy technologies such as high-efficiency motors and electric vehicles A presentation on an intelligent 10 energy-savnig vacuum pump power system by a team from National I-Lan University, Taiwan, and the lndustria] University of Ho Chi Minh City, Vietnam, won the best technological award by Creative Sensor lnc B The 2018 TECO Green Tech Contest The TECO Green Tech International Contest was organized by the TECO Technology Foundation yearly to promote the use of green energy in Taiwan and worldwide In 2018, it was held in Taipei, Taiwan on August 22nd The contest attracted many teams from different areas of the world, including those from the United States, China, Singapore, Japan, India, and Russia Judges, who were domestic specialists, evaluated the team's study according to three criteria: creativity, technical content and feasibility, and work completeness The team that won the championship of the 2018 TECO contest came from the Institute of Environmental Engineering, National Sun Yat-sen University with a study on soil and ground-water pollution abatement Video Facts about Presentation Skills 11 Task 2.1 Match one question with its answer Watch the video and check your answer \(ij[~ ,,si Questions I How many parts does a typical presentation have? What are the main parts of a presentation? What you Introduction? m the Answers a describe the main ideas in detail b Yes, it should be short and clear c different verb tenses What you in the Overview? d to connect ideas What you in the Body? e describe the main points or main ideas of the Body briefly f summarize the main points, ask for What you to support the main idea? What IS the purpose of usmg transitional phrases? What verb tenses can you use in the Body? and audience's questions the feedback, and thank the audience for their participation i Three k greet the audience, give the purpose of the talk, give an overview of your presentation, and use future tenses What you in the Conclusion? give examples or explanation I Should the Conclusion be short? Introduction, m Conclusion Video General tips for Presentation Skills Task 3.1 Watch the video and choose one correct answer, A, B, C, or D Where should you stand while giving a speech? a □ at the back of the room b □ from the audience's perspective, to the left of the screen c □ in the comer of the room d □ facing the presentation slides How should you stand while giving a speech? 12 Body, and Task 3.2 Read the following statements Write Yes if you think the sentence is correct and write No if it is incorrect Watch the first part of Video to check your answers Statements l You are familiar with skimming skills Skimming helps you find the main idea of the text only You use skimming skills when you not want to read the whole article Skimming helps your reading speed increase 2-3 times Task 3.3 Arrange the following statements in the order they appear in the second part of Video Skim an article Order Statements Read the last paragraph attentively as it may contain a summary Glance at the title of the article Read the opening paragraph to identify what will be discussed in the material - Skim a paragraph Statements J ~ Read the topic sentence Pay attention to key details such as the word answer for WR-questions, proper nouns, numerical adjectives, words in bold, italics, or capital letters Read the body of the article that tells the main idea of the paragraph 68 Order Task 3.4 Put a tick( ✓) next to all correct answers : Skimming is 17.l a method that helps you find the main ideas of a text quickly 17.l the same as scanning 17.l a reading technique 17.l used to find detailed information 17.l a method that increases your reading speed How important is skimming in reading? 17.l You not read the entire article 17.l It helps you save time 17.l It does not help you find the answers 17.l Y ou are able to decide whether to continue reading the material 17.l Skimming is j ust helpful for reading technical manuals How can we skim texts effectively? 17.l Read the texts very quickly 17.l Skip some short paragraphs as you read 17.l Read from top to bottom, left to right 17.l Pay attention to key details (proper nouns, numbers, words in bold, italic, or capital letters) [Z] Read the first sentence of a paragraph 17.l Read the last sentence of a paragraph Task 3.5 Skim the two paragraphs below to find out the main ideas A One of the main goals of this project is to increase the ability to save energy of the power units for different kinds of fluid machines This project recommends replacing a traditional induction motor with a magnetless synchronous motor This will solve two 69 main problems of power units in the market First, because there are no rotor winding, aluminum bars, or copper bars, the waste heat and energy can be reduced This improves the efficiency of the motor _S econd, the magnetless synchronous motor can be produced with the conventional motor manufacturing process It helps to save the compression casting materials that are needed by induction motors It can be said that this type of motor not only saves energy itself, but also saves the energy that is used during the manufacturing process B There are three main ways to produce electricity Firstly, electricity is produced by burning coal, oils, and natural gases, which has caused environmental pollution and global warming Secondly, clean, renewable energy, such as wind and solar power, has been used worldwide However, it takes a long time to cover high construction costs Besides, it depends on weather conditions to produce electricity fron1 wind or sunlight Finally, nuclear power, although it has low operation costs, can cause radiation pollution As a result, we have not found a perfect solution for electricity production until now Energy saving has become an important issue around the globe Section Matching headings Video Matching headings Task 4.1 Discuss these questions What are headings? What is a matching headings exercise? Is it a tough exercise? Task 4.2: Watch the first part of Video and fill each blank with a word/phrase in the box There are more words/phrases than you need 70 whole paragraphs reading text summanzmg more pick the best headings overcome headings similar meanings With Matching Headings, you have to read not only the long lesson but also remember it while reading to get the main ideas in a short time Headings are usually short sentences important information of a paragraph You are given or titles and required to suiting different paragraphs in a reading text The number of titles is normally than that of paragraphs Some of the headings may appear to contain Task 4.3 Watch th e second part of Video and match each step with its content Step Content Fi rst step Read the first paragraph of the text to determine its main idea Second step Repeat the same process with the second paragraph until you finish Third step Come back to the headings and choose the most suitable one Last step ' Spend about or minutes reading all headings and underlining keywords in the headings Task 4.4 Watch the last part of Video and decide whether the following statements are T (True) or F (False) Statements When you read paragraphs, start with a long one TIF t Ignore strange words when y u try to guess the general meanings of paragraphs 71 Try to tell the similarities between similar headings If you can't guess the correct answer, try to it repeatedly After you match more headings, it may be easier to continue Task 4.5 Choose the correct headings for paragraph A - J from the list of headings below Brush heads Smartphone Holder Beauty Bag Environmental Notice Guarantee A The product comes with a one-year warranty that begins on the date you buy the appliance from Arthur We will, within the warranty period, repair or replace the appliance free of charge if there is something wrong due to faults in materials or work quality This guarantee applies to where Arthur or its selected distributor supplies this appliance Hand in or send the device, including your sales receipt, to an Arthur Oral-A Service Centre to receive service within the warranty period B Clean the smartphone holder with a damp, soft cloth Only use glass cleaner, alcohol or similar products without silicone oils After cleaning, make sure that the surface is dry and dust-free The smartphone holder should be kept in a clean and dry place Always take your phone out of the holder while it is not in use To make sure that your phone/charger can be used in a bathroom setting, follow your smartphone's user manual 72 C The light green tracer bristles on most Oral-A brush heads give you information about when to replace the brush head The green color will fade halfway in about three months if you brush twice a day carefully for minutes You need to replace the brush head then You likely brush your teeth and gums too hard if the bristles spread out before the color fades D Batteries and/or recyclable electric waste come with the product To protect the environment, not throw electric waste into the dustbin Instead, take it to one of your country's e-waste collection locations Remember to use protective clothing such as gloves and safety glasses wh~n removing the battery for disposal It can help to avoid any skin contact with leaking batteries E The product comes with a travel case and a beauty bag You can use the travel case to store your clean and dry toothbrush/brush heads Surface stains must be cleaned immediately Always hand wash the beauty bag with warm water (30°C - 40°C) and keep it in a clean and dry place Section True/False questions Video True/False questions Task 5.1 Watch the first part of Video and fill in each blank with a word/phrase in the box There are more words/phrases than you need variations synonyms stated in the text chance of being correct response contrasts There are some statements taken from the reading text asking you to choose a True or False There are other of the True or False format as well, such as "yes" or "no", "correct" or "incorrect." You will decide whether the statements match what is actually "True" is used when the information in the text is entirely similar to that in the statement or they have showing the same meaning 73 "False" is used in case the information in the text absolutely with that of the statement Task 5.2 Watch the second part of Video and match each following step with its content Contents Steps After you successfully locate the part that helps to find the answer in the text, read First step the statement again and decide whether it is "True" or "False." Read Second step the statements carefully to understand them and under! ine keywords Use the keywords to skim the text to locate Third step the matching information Task 5.3 Read the passage and the statements that folJow Write "T" if the statement is true according to the information in the passage Write "F" if the statement is false Using your toothbrush Brushing technique: Apply any kind of toothpaste on the brush head after wetting it Before switching on the handle, guide the brush head to your teeth in order to stop water from going in all directions For each tooth, spend a few seconds to guide the brush head slowly on its surface, starting with the outside first, then the inside and the chewing surface For four areas of your mouth, brush all of them equally Timer setup : The activation status of_the timer can be changed by pressing and holding the Mode button for seconds By pressing the on/off button, you can toggle between timer selections Press the Mode button to confirm the selection 74 Pressure sensor: To remind you to reduce pressure, the Warning Ring will light up in red The brush head pulsation and oscillation movement will also be stopped and reduced during , and mode Ir;\ MODE Brushing modes: The Mode is recommended for occasional and daily use Use the brush head when the > Mode is activated Your tongue can be brushed with or without toothpaste Apply gentle movements in 20 seconds when brushing the whole area of your tongue systematically There will be an indication of a flashlight of the Warning Ring during the recommended brushing time The mode you selected last automatically starts when your toothbrush works Press the Mode button to switch to other modes while using Press and hold the Mode button to return to the Mode from any mode Switch on the handle before guiding the brush head to your teeth to stop water from going in all directions If you want to modify the "State of the art" timer, just push and keep the mode button for seconds If you put too much pressure on the Warning Ring, it will brighten in red to remind you to increase pressure Users should brush their teeth in more than 20 seconds Your toothbrush automatically begins in the mode selected last Task 5.4 Read the passage, then match the incomplete sentences with the correct endings based on the following reading text Incomplete Sentences I If you brush thoroughly, twice a day for two minutes, I~ the bristle spreads out before the color gets lighter, You should read your smartphone ' s user manual carefully 75 If you stop using smartphone holder, You can store your toothbrush head clean and dry You must not throw battery products into the dustbin You should wear protective clothing This warranty extends to every country If you want to get maintenance and service within the warranty period, Endings a to make sure your phone can be used in a bathroom environment b by putting it inside the travel case c where this appliance is supplied by Arthur d to replace the battery you likely brush your teeth and gums too hard f send the complete appliance and sales receipt to our Service Center g to protect the environment h the green color will fade in about three months i you should remove your smartphone from the holder Brush heads: The light green tracer bristles on most Oral-A brush heads give you information about when to replace the brush head The green color will fade halfway in about three months if you brush twice a day carefully for minutes You need to replace the brush head then You likely brush yo ur teeth and gums too hard if the bristles spread out before the color fades 76 Smartphone Holder: Clean the smartphone holder with a damp, soft cloth Only use glass cleaner, alcohol or similar products without silicone oils After cleaning, make sure that the surface is dry and dust-free The smartphone holder should be kept in a clean and dry place Always take your phone out of the holder while it is not in use To make sure that your phone/charger can be used in a bathroom setting, follow your smart phone's user manua Beauty Bag: The product comes with a travel case and a beauty bag You can use the travel case to store your clean and dry toothbrush/brush heads Surface stains must be cleaned immediately Always hand wash the beauty bag with warm water (30°C - 40°C) and keep it in a clean and dry place Environmental Notice: Batteries and/or recyclable electric waste come with the product To protect the environment, not throw electric waste into the dustbin Instead, take it to one of your country's e-waste collection locations Remember to use protective clothing such as gloves and safety glasses when replacing the battery It can help to avoid any skin contact with leaking batteries Guarantee: The product comes with a one-year warranty that begins on the date you buy the appliance from Arthur We will, within the warranty period, repair or replace the appliance free of charge if there is something wrong in the appliance because of faults in materials or work quality This guarantee applies to where Arthur or its selected distributor sells this appliance Hand in or send the device, including your sales receipt, to an Arthur Oral-A Service Centre to receive service within the warranty period Section Imperative sentence ideo Imperative sentences Task 6.1 Read the following statements and match each incomplete sentence with its correct ending Watch Video to check your answers 77 Incomplete sentences Endings A negative imperative sentences Imperative sentences The language used in user manuals will be used B has eased the reading of many end-users The use of imperative sentences C after "bare infinitive" concerning together the mentioned subject with pictures and diagrams Sometimes there JS a D are used to give commands, noun orders, instructions or even warnings If manufacturers want to warn E should be clear, accurate, helpful, end-users not to something, and plain Task 6.2 Look at the pictures and match each imperative sentence with the picture it describes _ _ Wash the brush head in running water to make sure it is clean Please handle it with care _ _ Use protective clothing Clean the travel case in warm water _ _ Don' t throw the battery directly into the dustbin FRAGILE 78 Clean - a Task 6.3 Describe pictures using imperatives RULES Work in small groups The teacher shows some photos to students, one at a time -• After seeing a photo, each group tries to make a sentence describing what they see, using the imperative form The group that makes the correct sentence the most quickly wins one point The group that has the highest point wins the game Task 6.4 Rearrange the following words to create correct sentences a/ hold/ Maintain/ hands/ both/ on/ handlebars/ the/ with/ at all times scooter./ allow/ ride/ Never/ than/ more/ at a time/ one/ to/ the/ person 79 ride/ Never/ using/ while/ cell/ a/ or/ headphones./ wearing/ phone motor/ touch/ not/ the/ or/ Do/ scooter/ on/ brakes/ the/ when in use night/ visibility./ not/ ride/ Do/ at/ or/ limited/ in areas of Video Lesson summary 80 Anh van TS PHAN THI TUYET NGA (Chu bien) TS CHEN CHENG-HU NHA XUAT BA.N D~I HQC CONG NGHitP TP HO CHI MINH 12 Nguy~n Van Bao - P - Q Go Vftp - TPHCM BT: (028) 3894 0390 - 816 ; Fax : (028) 3994 0650 Email: nhaxuatban@1uh.edu.vn Chiu trach nhi¢m xudt ban: TRU'dNG NGQC THdI Bien tcjp: LE THl TIEU NHI Sua ban in: DOAN THANH DIEN VANSANG Trinh bay bia: D6i tac lien kit: Khoa ngoc;li ngfr - Truc1ng fJq.i h9c Cong nghi¢p Thanh ph6 H6 Chi Minh ISBN: 978-604-920-169-1 In 50 cu6n kh6 20 x 28 cm theo Quy~t dinh xuJt ban s6: 35/QD-NXBDHCN 15/12/2022 v6i xac nh?n dang ki xuftt ban s6 4493-2022/CXBlPH/l -25/DHCNTPHCM 07/12/2022 In t?i Xuan Jin NXB D?i h9c Cong nghi~p TPHCM, n9p luu chieu thang 12/2022