(Luận văn) the impact of perceived organizational support on job performance, the medication of job engagement a study of commercial banks in vietnam luận văn thạc sĩ

MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HO CHI MINH CITY to tn gh ie p w n lo ad th u yj yi NGÔ VĂN QUẰN pl ua al n The Impact of Perceived Organizational Support on Job Performance, the Mediation of Job Engagement A Study of Commercial Banks in Viet Nam va n oi m ll fu at nh z MASTER OF BUSINESS ADMINISTRATION z j ht vb k m om l.c gm an Lu n va y te re Ho Chi Minh City, 2012 MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HO CHI MINH CITY to tn gh ie p w n lo ad th u yj yi NGÔ VĂN QUẰN pl ua al n The Impact of Perceived Organizational Support on Job Performance, the Mediation of Job Engagement A Study of Commercial Banks in Viet Nam va n oi m ll fu at nh MAJOR: BUSINESS ADMINISTRATION z Code: 60.34.01.02 z j ht vb k m om Supervisor: Dr PHẠM QUỐC HÙNG l.c gm MASTER THESIS an Lu n va y te re Ho Chi Minh City, 2012 to tn ACKNOWLEGEMENT gh ie p w First, I would like to thank to our supervisor of this study, PhD Pham Quoc Hung for his n valuable guidance and advice He inspired me greatly to work in this study His lo ad willingness to motivate me contributed tremendously to my study I also would like to th thank him for providing me valuable documents, information as the guidance of my u yj study Besides, I would like to thank all teachers of the Ho Chi Minh City of Economics yi pl (EUH) for providing me and student like us with a valuable knowledge, good ua al environment and facilities to complete our researches I also would like to thank Mr n Nhat Truong, from The Poly-Technique University Ho Chi Minh City for supporting me va to analyze the research data by using Amos with statistical technique SEM My thanks n m ll fu and appreciations also go to my colleague in developing the project and people who have willingly helped me with their abilities Finally, I would like to express my gratitude and oi thanks towards my parents, sistsers, friends for their understanding, kind co-operation nh at and encouragement which help me in completion of MBA programe and this study, for z their support in giving me such attention and time Without helps of the particular that z j ht vb mentioned above, I would face many difficulties while doing this study k m om l.c gm an Lu n va y te re INDEX Page to tn CHAPTER 1: INTRODUCTION gh ie 1.1 Executive abstract .1 p w 1.2 Purpose of the study n lo ad 1.3 Questions of the study .3 th u yj 1.4 Scope of the study yi 1.5 Framework of the study pl al n ua CHAPTER 2: LITERATURE REVIEW .4 va 2.1 Perceived organizational support (POS) n fu oi m ll 2.2 Job engagement at nh - Physical engagement (PE) z - Emotional engagement (EE) z vb - Cognitive engagement (CE) .8 j ht m 2.3 Job performance (JB) k gm l.c 2.4 Related theories and antecedent researches .10 om 2.5 Hypothesis development 16 an Lu * Research model .18 y te re 3.1 Research design .19 n va CHAPTER RESEARCH METHODOLOGY .18 3.2 Questionnaire development 20 3.3 Translation of the questionnaires 22 3.4 Variable control .23 3.5 The pilot study 24 3.6 Target population .25 3.7 Sample size .26 to tn 3.8 Selecting the sample and collecting data 26 gh ie 3.9 Methods of data analysis 28 p w 3.9.1 Data Screening 28 n lo ad 3.9.2 Normal Distribution Examining 28 th u yj 3.9.3 Reliability .28 yi 3.9.4 Confirmatory factor analysis (CFA) & Structural equation modeling pl al n ua (SEM) 28 va CHAPTER 4: RESULT OF DATA ANALYSIS 37 n fu oi m ll 4.1 Descriptive statistics 37 at nh 4.2 Normal Distribution Examining 41 z 4.3 Reliability 42 z vb 4.4 Confirmatory factor analysis (CFA) 45 j ht m 4.5 Structural equation modeling (SEM) 49 k gm l.c 4.6 Sumary of model test .55 om CHAPTER 5: CONCLUSIONS AND RECOMMENDATIONS 57 an Lu 5.1 Summary of all hypotheses .57 y te re 5.3 Limitations and recommendations 62 n va 5.2 Conclusions and implications 58 CHAPTER 6: LIST OF REFERENCES 63 APPENDIX 67 (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© CHAPTER 1: INTRODUCTION to 1.1 Executive abstract tn gh In the context of the international economic tendency, WTO integration, Vietnam now ie p has both opportunities and challenges for organizations to raise pressure on the competitiveness of the product, services, brand, and human resources In particular, w n human resources is considered a key advantage for organizations to develop their lo ad businesses, it is a valuable asset to help organizations improve their competitiveness th and performance u yj yi Currently, the reciprocity responsibility norms were popular applied in organization in pl Viet Nam, however majority of organizations have not sufficiently invested interest al ua and improve the system of human resource management in the area of relation n between between perceived organizational support and job performance Due to this va n reason, there remain areas that both employers and employees not have in common m ll fu As a result, the consequence of this shortcoming in HR Management, to some extent, has caused employees were not motivated to compensate beneficial treatment and the oi at nh organizations did not obtain expected business outcome z According to previous studies such as studies of (Pfeffer J 1998); (Huselid, MA z vb 1995), (Guest 1997), (D Hartog and RM Verburg 2004), (Singh K 2004), human j ht resource practices have important influence on the performance of the business By k m studying factors contributing to the effective human resource management, it proves gm that preceived organizational support (POS) takes an important position in this area l.c POS contributes to increase employees’ performance (POS) to help organizations an Lu increases, decrease in role and Job performance om reach their objectives The behavioral outcomes of POS mentioned herewith include The study of effective Human resource (HR) management, specifically relationship n va between perceived organizational support (POS) and job performance also measures of tight labour market, where changing knowledge management practices and global convergence of technology has redefined the nature of work, and in the context of limited talent resources in manpower market (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y solutions to encourage and motivate employees to work effectively in conditions of te re man-power resource to achieve set targets of organizations; help managers with (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© By studying the impact of Perceived Organizational Support on Job Performance it has been seen that there are mediation factors also contribute to establishing relation between Perceived Organizational Support on Job Performance Following Kahn to (1990) people employ and express themselves physically, cognitively, emotionally and tn mentally during role performances” By This reason this study also analyzes related gh ie mediation factors to support to the relation of Perceived Organizational Support on Job p Performance w n As we know that there is little theory or empirical observation accounts for the role of lo ad perceived organizational support, engagement as a means through which organizations th can create competitive advantage In particular, not many researches examine the role u yj of engagement as mechanism that links employee characteristic and organizational yi factors to job performance This can be explained why the situation is the same in Viet pl ua al Nam, not many research and specific study on the Perceived Organizational Support and Job Performance Also, almost no research and no specific study on the Perceived n va Organizational Support and Job Performance in Viet Nam The majority of n fu organizations in Viet Nam has not yet invested interest and improves their system of oi m ll human resource management in this specific area nh Due to this reason, the topic we choose for our thesis is studying “The Impact of at Perceived Organizational Support on Job Performance, the Mediation of Job z z Engagement - A Study of Commercial Banks in Viet Nam By this study, we will vb expect to find out solution on how to improve manpower resource management in j ht m commercial banks in Viet Nam, especially solutions relating to factors affecting the k impact of Perceived Organizational Support on Job Performance, the Mediation role of gm Job Engagement in Commercial Banks in Viet Nam For the result, the study is om l.c expected to explain how bank community should respond to challenges of human resource so as to get satisfactory staff’s performance and satisfactory business outcome an Lu through the factors of Perceived Organizational Support and Job Engagement n va 1.2 Purpose of the research Performance (JB) in commercial banks in Viet Nam, specifically: (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y Support on Job Performance and related mediation factors to the relation of POS–Job te re The purpose of this research is to study the impact of Perceived Organizational (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© - Relationship between perceived organizational support and job performance in banks in Viet Nam - Investigating mediation factors that are affecting relationship between perceived to tn organizational support and job performance in banks in Viet Nam gh ie - Evaluating affect of find factors that are positively affecting job performance in p banks in Viet Nam; find factors that are positively affecting relationship between w perceived organizational support and job performance in banks in Viet Nam n lo ad - Offer measures to improve the impact of perceived organizational support to job th performance in banks in Viet Nam, help banks to improve business performance u yj and enhance their ability to attract, motivating, satisfying and keep qualified yi pl employees, encourage the employee to work in an effective way al n ua 1.3 Questions of the research va With the above mentioned background, there arise question required to be studied so n m ll fu as to have solution as follows: oi What is the common relationship between perceived organizational support and job nh performance in commercial banks in Viet Nam? at z z Which factors can be applied to improve the impact of perceived organizational vb support and job performance in commercial banks in Viet Nam, which are key j ht factors? k m gm Can the improvement of relation of perceived organizational support and job an Lu 1.4 Scope of the research om of commercial bank in Viet Nam? l.c performance promote and develop competitive advantage and performance outcome n va Study subjects: staffs and managers of commercial banks in Vietnam between perceived organizational support and job performance so that they can implement these tools in banks This research is limited in the scope of the Impact of (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y studying scientific basis to help managers understand the factors that relationship te re Since HR Management is a very broad research theme, this research only focuses on (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© Perceived Organizational Support on Job Performance, related Mediation of Job Engagement (PE) in commercial banks in Viet Nam 1.5 Framework of the study to tn gh ie Introduction p Research problem w n lo Research questions Research objectives ad Literature review th u yj Hypothesis yi pl Empirical model Data collection ua al n Descriptive statistic va n Data analysis m ll fu Conclusion, recommendation and limitation oi at nh z z j ht vb k m CHAPTER 2: LITERATURE REVIEW gm l.c Chapter is to review theories of Perceived Organizational Support on Job om Performance and related mediation factors to the relation of POS–Job Performance an Lu (JB) including Physical engagement (PE), Emotional engagement (EE), Cognitive engagement (CE), and Job performance (JB) This Chapter also presents related n va theories, antecedent researches; hypothesis development and proposed research model attitudes are also attracting attention from the researchers, including perceived organizational support (POS) and employee engagement In our research we (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y attitudes: job satisfaction, job involvement, and organizational commitment Other te re Most of the research in Organizational behavior has been concerned with three (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© concentrate in studying the relation of organizational support, employee engagement and job performance in the context of commercial bank in Viet Nam: 2.1 Perceived organizational Support (POS): to tn gh As one of definition, POS is the degree to which employees believe that their ie organization values their contributions and cares about their well-being (Eisenberger, p Huntington & Sowa, 1986; Rhoades & Eisenberger, 2002) w n POS is generally thought to be the organization’s contribution to a positive reciprocity lo ad dynamic with employees, as employees tend to perform better to pay back POS th (Rhoades & Eisenberger, 2002) Research on perceived organizational support u yj observed if managers are concerned with their employees’ commitment to the yi pl organization, employees are focused on the organization’s commitment to them For ua al employees, the organization serves as an important source of socioemotional n resources, such as respect and caring; and tangible benefits, such as wages and medical va benefits Being regarded highly by the organization helps to meet employees’ needs n m ll fu for approval, esteem, and affiliation Positive valuation by the organization also provides an indication that increased effort will be noted and rewarded Employees oi therefore take an active interest in the regard with which they are well taken care of by at nh their employer z z Organizational support theory (OST: Eisenberger, Huntington, Hutchinson, & Sowa, vb j ht 1986; Rhoades & Eisenberger, 2002; Shore & Shore, 1995) indicated that in order to k m meet socioemotional needs and to assess the benefits of increased work effort, gm employees form a general perception concerning the extent to which the organization l.c values their contributions and cares about their well-being Such perceived organizational support (POS) would increase employees’ felt obligation to help the om organization reach its objectives, their affective commitment to the organization, and an Lu their expectation that improved performance would be rewarded Behavioral outcomes unexpected outcome and behaviors from employees n va of POS would include increases in in-role and extra-role performance and decreases analysis covered some 70 POS studies carried out through 1999, and over 300 studies (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y the topic has developed in the last few years Rhoades and Eisenberger’s (2002) meta- te re Although there were relatively few studies of POS until the mid 1990’s, research on (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 69 Reliability Statistics Cronbach's Alpha N of Items 921 to tn Item Statistics gh Mean Std Deviation N ie p w n 4.76 1.262 200 POS 5.04 1.354 200 POS 4.95 1.214 200 POS 4.67 1.292 200 POS 4.58 1.412 200 POS 4.62 1.479 200 lo POS ad th u yj yi Item-Total Statistics Scale Variance if Corrected Item- Cronbach's Alpha Item Deleted Item Deleted Total Correlation if Item Deleted pl Scale Mean if ua al POS 23.85 34.209 712 915 n 23.57 33.151 727 914 POS 23.65 33.825 780 907 POS 23.93 32.453 829 900 POS 24.03 31.296 825 900 POS 23.98 31.100 790 906 va POS n oi m ll fu Mean Variance Std Deviation 6.806 z 46.321 N of Items z 28.60 at nh Scale Statistics j ht vb Scale: PE m Case Processing Summary k Valid 0 200 100.0 procedure an Lu a Listwise deletion based on all variables in the om Total 100.0 l.c a Excluded 200 Cases % gm N n va Cronbach's Alpha N of Items (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y 921 te re Reliability Statistics (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 70 Item Statistics Mean Std Deviation N to tn gh ie PE.1 5.91 1.110 200 PE 5.95 1.048 200 PE 5.83 1.010 200 PE 6.12 980 200 PE.5 6.12 1.003 200 p Item-Total Statistics w n lo ad Scale Mean if Scale Variance if Corrected Item- Cronbach's Alpha Item Deleted Item Deleted Total Correlation if Item Deleted PE.1 th PE u yj PE yi PE pl PE.5 24.01 13.030 741 915 23.97 12.808 840 894 24.09 13.455 773 908 23.79 13.363 821 899 23.80 13.269 811 900 n ua al va n Scale Statistics fu Mean Variance N of Items m ll 29.91 Std Deviation 20.203 4.495 oi z N at Case Processing Summary nh Scale: EE % z Valid Excluded 100.0 0 200 100.0 k m Total 200 j ht a vb Cases gm a Listwise deletion based on all variables in the om l.c procedure Reliability Statistics N of Items 928 an Lu Cronbach's Alpha Mean Std Deviation n va Item Statistics N 1.126 200 EE 5.77 1.142 200 EE 5.52 1.211 200 EE 5.48 1.203 200 EE 5.49 1.178 200 EE 5.20 1.239 200 (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y 5.95 te re EE.1 (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 71 Item-Total Statistics to Scale Mean if Scale Variance if Corrected Item- Cronbach's Alpha Item Deleted Item Deleted Total Correlation if Item Deleted tn gh ie p w n EE.1 27.45 27.575 696 926 EE 27.62 27.352 705 925 EE 27.88 25.557 821 911 EE 27.91 25.469 837 908 EE 27.91 25.684 838 908 EE 28.20 25.062 845 907 lo ad Scale Statistics th u yj Mean Variance 37.073 yi 33.39 Std Deviation N of Items 6.089 pl ua al Scale: CE n Case Processing Summary % va N Valid a 100.0 0 200 100.0 Total oi m ll Excluded 200 fu n Cases nh a Listwise deletion based on all variables in the at procedure z z N of Items k m 918 j ht Cronbach's Alpha vb Reliability Statistics gm Item Statistics N 5.86 1.004 200 CE 5.89 1.076 200 CE 5.57 1.040 200 CE 5.91 985 200 an Lu CE om l.c Std Deviation Mean n va Item-Total Statistics Corrected Item- Cronbach's Alpha Item Deleted Item Deleted Total Correlation if Item Deleted CE 17.36 7.939 814 894 CE 17.33 7.567 816 893 CE 17.65 7.949 772 908 CE 17.31 7.871 852 881 (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y Scale Variance if te re Scale Mean if (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 72 Scale Statistics Mean Variance to 23.21 Std Deviation 13.554 N of Items 3.682 tn gh Scale: JP ie Case Processing Summary p N w Cases Valid n a Excluded lo ad Total % 200 100.0 0 200 100.0 th a Listwise deletion based on all variables in the u yj procedure yi pl Reliability Statistics al Cronbach's Alpha n ua 917 N of Items va n fu Item Statistics Std Deviation 5.94 JP 6.06 944 JP 5.77 1.016 JP 5.95 955 972 N oi JP m ll Mean 200 nh 200 at 200 z 200 z j ht vb Item-Total Statistics Corrected Item- Item Deleted Item Deleted Total Correlation JP 17.66 7.011 841 JP 17.95 6.937 773 JP 17.77 6.944 844 880 Std Deviation 3.479 N of Items y te re 12.104 906 n va 23.72 882 an Lu Scale Statistics Variance 901 om 784 l.c 7.097 17.78 if Item Deleted gm JP Mean Cronbach's Alpha k Scale Variance if m Scale Mean if (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.lº­n.văn.thạc.sÄ© 73 APPENDIX No UNIDIMENSIONALITY (TÍNH ĐƠN HƯỚNG/ ĐƠN NGUYÊN) to tn Factor Analysis: POS gh ie KMO and Bartlett's Test p Kaiser-Meyer-Olkin Measure of Sampling Adequacy w Bartlett's Test of Sphericity 884 Approx Chi-Square 874.459 n Df 15 lo ad Sig .000 th u yj Communalities Extraction yi Initial 1.000 644 POS al pl POS 652 POS 1.000 727 POS 1.000 POS 1.000 POS 1.000 1.000 n ua va 788 n 781 fu 736 oi m ll Extraction Method: Principal Component Analysis at nh Total Variance Explained z Initial Eigenvalues Cumulativ Variance e% 81.693 418 6.971 88.664 282 4.701 93.365 209 3.483 96.848 189 3.152 100.000 dimension0 Extraction Method: Principal Component Analysis an Lu 9.573 72.120 om 574 72.120 l.c 4.327 72.120 gm 72.120 Cumulative % k 4.327 % of Variance m Total j ht Total % of vb nt Extraction Sums of Squared Loadings z Compone n va y te re (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 74 Component Matrix a Component to tn gh ie p POS 887 POS 884 POS 858 POS 853 POS 808 POS 802 w n Extraction Method: lo Principal Component ad Analysis th a components u yj extracted yi pl Factor Analysis: PE ua al n KMO and Bartlett's Test Approx Chi-Square 732.331 n Bartlett's Test of Sphericity 871 va Kaiser-Meyer-Olkin Measure of Sampling Adequacy fu 10 m ll Df Sig .000 oi nh Extraction z Initial at Communalities PE 1.000 734 PE 1.000 794 PE.5 1.000 782 gm 814 k 1.000 m PE j ht 691 vb 1.000 z PE.1 Extraction Method: Principal l.c om Component Analysis an Lu Total Variance Explained Component Initial Eigenvalues Extraction Sums of Squared Loadings Cumulative % 3.816 76.311 76.311 398 7.954 84.264 360 7.203 91.467 252 5.032 96.499 175 3.501 100.000 3.816 % of Variance Cumulative % 76.311 (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 76.311 y Total te re dimension0 Variance n va % of Total (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 75 Total Variance Explained Component Initial Eigenvalues Extraction Sums of Squared Loadings % of Total to tn gh ie dimension0 Cumulative % Variance 3.816 76.311 76.311 398 7.954 84.264 360 7.203 91.467 252 5.032 96.499 175 3.501 100.000 % of Variance 3.816 Cumulative % 76.311 76.311 p Total w n Extraction Method: Principal Component Analysis lo ad a th Component Matrix u yj Component yi pl PE 902 al 891 PE.5 ua PE PE 857 PE.1 831 n 885 va n fu m ll Extraction Method: Principal Component oi Analysis nh a components at extracted z z j ht vb Factor Analysis: EE Kaiser-Meyer-Olkin Measure of Sampling Adequacy k m KMO and Bartlett's Test Bartlett's Test of Sphericity 987.884 Extraction EE 1.000 619 EE 1.000 780 EE 1.000 799 EE 1.000 800 EE 1.000 810 Extraction Method: Principal Component Analysis (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y 607 te re 1.000 n va EE.1 an Lu Initial 000 om Communalities 15 l.c Sig Df gm Approx Chi-Square 887 (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 76 Total Variance Explained Component Initial Eigenvalues Extraction Sums of Squared Loadings to % of tn Total Cumulative Variance Cumulative % gh ie p 4.414 73.571 73.571 725 12.077 85.648 261 4.342 89.990 235 3.921 93.911 197 3.288 97.199 168 2.801 100.000 Total % of Variance 4.414 73.571 % 73.571 dimension0 w n lo ad th Extraction Method: Principal Component Analysis u yj yi Component Matrix a pl Component 900 n EE ua al 883 EE 787 EE.1 779 oi EE m ll 894 fu EE n 894 va EE nh at Extraction Method: z Principal Component z Analysis vb a components j ht extracted k m Factor Analysis: CE Approx Chi-Square Sig 000 an Lu df 577.012 om Bartlett's Test of Sphericity 853 l.c Kaiser-Meyer-Olkin Measure of Sampling Adequacy gm KMO and Bartlett's Test n va Extraction CE 1.000 806 CE 1.000 809 CE 1.000 757 CE 1.000 848 (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y Initial te re Communalities (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 77 Communalities Initial Extraction to tn gh CE 1.000 806 CE 1.000 809 CE 1.000 757 CE 1.000 848 ie Extraction Method: Principal p Component Analysis w n Total Variance Explained lo Initial Eigenvalues ad Component th u yj Total Cumulative Variance % 80.487 323 8.063 88.550 262 6.550 95.101 4.899 100.000 ua al Total 80.487 pl % of 3.219 yi dimension0 Extraction Sums of Squared Loadings 196 % of Cumulative Variance % 3.219 80.487 80.487 n va Extraction Method: Principal Component Analysis n a m ll fu Component Matrix Component oi CE 870 j ht vb 898 z CE z 900 at 921 CE nh CE Extraction Method: m k Principal Component gm Analysis a components om l.c extracted an Lu Factor Analysis: JP Bartlett's Test of Sphericity Approx Chi-Square Sig 581.916 000 (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y df 829 te re Kaiser-Meyer-Olkin Measure of Sampling Adequacy n va KMO and Bartlett's Test (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 78 Communalities Initial Extraction to tn gh JP 1.000 775 JP 1.000 836 JP 1.000 760 JP 1.000 838 ie Extraction Method: Principal p Component Analysis w n Total Variance Explained lo Initial Eigenvalues ad Component Extraction Sums of Squared Loadings % of th u yj Total 80.219 80.219 374 9.339 89.558 224 5.599 95.157 4.843 100.000 pl ua al Cumulative % 3.209 yi dimension0 Variance 194 Total % of Cumulative Variance % 3.209 80.219 80.219 n va Extraction Method: Principal Component Analysis n fu a m ll Component Matrix Component oi JP 872 j ht vb 880 z JP z 914 at 916 JP nh JP Extraction Method: m k Principal Component gm Analysis a components APPENDIX No an Lu Factor anlysis: JB 1.000 973 1.012 995 S.E C.R P Label 062 15.668 *** 058 17.374 *** 066 15.082 *** (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y Estimate JP.2 < - JP JP.1 < - JP JP.4 < - JP JP.3 < - JP te re Regression Weights: (Group number - Default model) n va CONVERGENT VALIDITY (GIÁ TRỊ HỘI TỤ) Regression Weights and P-values om l.c extracted (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 79 Standardized Regression Weights: (Group number - Default model) Estimate to JP.2 < JP.1 < JP.4 < JP.3 < - tn JP JP JP JP 887 838 888 821 gh Factor anlysis: POS ie p Regression Weights: (Group number - Default model) Estimate w n S.E 1.000 995 903 784 816 745 lo POS.6 < - POS POS.5 < - POS POS.4 < - POS POS.3 < - POS POS.2 < - POS POS.1 < - POS C.R ad th u yj 063 058 057 066 062 P 15.808 15.597 13.728 12.391 12.015 Label *** *** *** *** *** yi Standardized Regression Weights: (Group number - Default model) pl 843 878 871 805 752 736 n ua va n oi m ll fu POS POS POS POS POS POS al Estimate POS.6 < POS.5 < POS.4 < POS.3 < POS.2 < POS.1 < - at nh Factor anlysis: PE Regression Weights: (Group number - Default model) k m gm *** *** *** *** Label j ht 14.289 14.693 12.261 14.326 P vb 073 077 086 074 C.R z S.E 1.000 1.036 1.130 1.052 1.063 z Estimate PE.3 < - PE PE.4 < - PE PE.2 < - PE PE.1 < - PE PE.5 < - PE Estimate n va 809 864 881 774 866 an Lu PE PE PE PE PE om PE.3 < PE.4 < PE.2 < PE.1 < PE.5 < - l.c Standardized Regression Weights: (Group number - Default model) y te re (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 80 Factor anlysis: EE Regression Weights: (Group number - Default model) Estimate to EE.4 < - EE EE.3 < - EE EE.2 < - EE EE.5 < - EE EE.6 < - EE EE.1 < - EE S.E tn gh ie p 1.000 996 727 966 1.029 706 054 063 052 054 062 C.R P 18.562 11.615 18.463 19.022 11.364 Label *** *** *** *** *** w Standardized Regression Weights: (Group number - Default model) n Estimate lo ad EE.4 < EE.3 < EE.2 < EE.5 < EE.6 < EE.1 < - th 896 886 686 884 895 676 u yj EE EE EE EE EE EE yi pl n ua al Factor anlysis: CE va Regression Weights: (Group number - Default model) n Estimate S.E C.R 1.000 1.111 078 14.299 *** 1.023 073 14.028 *** 1.066 070 15.182 *** oi at nh CE CE CE CE m ll < < < < - fu CE.3 CE.2 CE.1 CE.4 P Label z Standardized Regression Weights: (Group number - Default model) z 808 868 856 909 k m Factor anlysis: PE Regression Weights: (Group number - Default model) S.E C.R P Label Estimate JP.2 < JP.1 < JP.4 < JP.3 < - JP JP JP JP 887 838 888 821 (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y Standardized Regression Weights: (Group number - Default model) te re 062 15.668 *** 058 17.374 *** 066 15.082 *** n va 1.000 973 1.012 995 an Lu Estimate JP.2 < - JP JP.1 < - JP JP.4 < - JP JP.3 < - JP om l.c gm CE CE CE CE j ht < < < < - vb Estimate CE.3 CE.2 CE.1 CE.4 (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 81 APPENDIX No CONVERGENT VALIDITY - CALCULATING CR and AVE Lamda = Li: Standardized factor loading ei: measurement error = [1 – (standardized loading)2] to The Perceived organizational support POS Standardized Regression Weights: (Group number - Default model) tn gh ie p w POS.6 POS.5 POS.4 POS.3 POS.2 POS.1 n lo < < < < < < - Lamda Lamda^2 1-Lamda^2 0.835 0.866 0.88 0.804 0.759 0.746 4.89 0.697225 0.749956 0.7744 0.646416 0.576081 0.556516 4.000594 0.302775 0.250044 0.2256 0.353584 0.423919 0.443484 1.999406 ad POS POS POS POS POS POS SUM (Total lamda)^2 Construct Reliability (CR) AVE 0.923 0.800 Construct Reliability (CR) AVE 0.923 0.706 Construct Reliability (CR) AVE 0.930 0.828 Construct Reliability (CR) AVE 23.9121 th u yj The Physical engagement PE Standardized Regression Weights: (Group number - Default model) yi pl 0.849 0.854 0.819 0.89 0.785 4.197 0.720801 0.729316 0.670761 0.7921 0.616225 3.529203 0.279199 0.270684 0.329239 0.2079 0.383775 1.470797 n va n PE PE PE PE PE SUM 1-Lamda^2 ua < < < < < - Lamda^2 al PE.5 PE.4 PE.3 PE.2 PE.1 Lamda (Total lamda)^2 17.614809 fu oi m ll The Emotional engagement EE Standardized Regression Weights: (Group number - Default model) 0.206119 0.211456 0.229116 0.258679 0.465639 0.487344 1.858353 j ht vb m 0.793881 0.788544 0.770884 0.741321 0.534361 0.512656 4.141647 z 0.891 0.888 0.878 0.861 0.731 0.716 4.965 (Total lamda)^2 z EE EE EE EE EE EE SUM 1-Lamda^2 at < < < < < < - Lamda^2 nh EE.6 EE.5 EE.4 EE.3 EE.2 EE.1 Lamda 24.651225 k 0.200764 0.330876 0.232624 0.267264 1.031528 11.861136 0.920 0.594 Construct Reliability (CR) AVE 0.918 0.590 < < < < - JP JP JP JP SUM Lamda^2 1-Lamda^2 0.878 0.814 0.893 0.849 3.434 0.770884 0.662596 0.797449 0.720801 2.95173 0.229116 0.337404 0.202551 0.279199 1.04827 (Total lamda)^2 11.792356 (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© y JP.4 JP.3 JP.2 JP.1 Lamda te re The Job performance JP Standardized Regression Weights: (Group number - Default model) n va 0.799236 0.669124 0.767376 0.732736 2.968472 an Lu 0.894 0.818 0.876 0.856 3.444 (Total lamda)^2 om CE CE CE CE SUM 1-Lamda^2 l.c < < < < - Lamda^2 CE.4 CE.3 CE.2 CE.1 Lamda gm The Physical engagement & Cognitive engagement CE Standardized Regression Weights: (Group number - Default model) (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© 82 APPENDIX No GOF INDICES to (Joseph F Hair, Jr William C Black Barry J Babin, Rolph E Anderson Multivaria teData Analysis, 7/e Copyright 2010 by Pearson Prentice Hall All rights reserved.) tn gh ie p w n lo ad th u yj yi pl n ua al va n oi m ll fu at nh z z j ht vb k m om l.c gm an Lu n va y te re (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ© (Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©(Luận.văn).the.impact.of.perceived.organizational.support.on.job.performance the.medication.of.job.engagement.a.study.of.commercial.banks.in.vietnam.luận.văn.thạc.sÄ©