United States Government Accountability Office GAO November 2004 Report to the Secretary of the Treasury _part5 ppt

Management Discussion and Analysis Page 65 GAO-05-103 IRS’s Fiscal Years 2004 and 2003 Financial Statements INTERNAL REVENUE SERVICE Management Discussion and Analysis For the Fiscal Year Ended September 30, 2004 51 Major Management Challenges and High–Risk Areas Over the last several years the Government Accountability Office (GAO) and the Treasury Inspector General for Tax Administration (TIGTA) have identified several Management Challenges and High-Risk Areas facing IRS. IRS has identified specific steps and actions to address these issues through its existing program activities. Measures of these program activities serve to show progress in addressing the management challenges and high-risk areas. A crosswalk showing the relationship between management challenges and IRS program activities is shown below. Budget Activity Management Challenge or High Risk Area Pre-Filing Filing Compliance Research & SOI Information Services Information Services Improvement Projects Business Systems Modernization EITC Shared Services General Management & Administratio n Systems Modernization of the IRS X Processing Returns & Implementing Tax Law Changes During Filing Season X X Providing Quality Customer Service Operations; Improving Taxpayer Service X X X Complexity of the Tax Law X Tax Compliance Initiatives X X X X Erroneous Payments; Earned Income Credit Noncompliance X X X X Collect Unpaid Taxes X X X Integrating Performance and Financial Management – Financial Management; Compliance with Federal Financial Managers Improvement Act (FFMIA) of 1996 X Integrating Performance and Financial Management – Performance Management: Performance Measures and Cost- Based Performance Information X Security of the IRS – Information Security X Security of the IRS – Employees and Facilities X Human Capital X Taxpayer Protection and Rights X X X The following pages summarize each Management Challenge and High-Risk issue, FY 2004 accomplishments, and actions identified for completion in FY 2005 and beyond This is trial version www.adultpdf.com . 51 Major Management Challenges and High–Risk Areas Over the last several years the Government Accountability Office (GAO) and the Treasury Inspector General for Tax Administration (TIGTA) have identified. specific steps and actions to address these issues through its existing program activities. Measures of these program activities serve to show progress in addressing the management challenges. Analysis Page 65 GAO- 05-103 IRS’s Fiscal Years 2004 and 2003 Financial Statements INTERNAL REVENUE SERVICE Management Discussion and Analysis For the Fiscal Year Ended September 30, 2004 51 Major