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MINISTRY OF EDUCATION AND TRAINING HO CHI MINH CITY OPEN UNIVERSITY ∞0∞ DINH TRAN THUY LIEU THE IMPACTS OF EDPUZZLE MOBILE APP ON LISTENING SKILL FOR NON-ENGLISH MAJOR STUDENTS AT SAIGONTECH COLLEGE Tai Lieu Chat Luong MASTER OF ARTS IN TESOL HO CHI MINH CITY, 2022 MINISTRY OF EDUCATION AND TRAINING HO CHI MINH CITY OPEN UNIVERSITY ∞0∞ DINH TRAN THUY LIEU THE IMPACTS OF EDPUZZLE MOBILE APP ON LISTENING SKILL FOR NON-ENGLISH MAJOR STUDENTS AT SAIGONTECH COLLEGE Major: Teaching English to Speakers of Other Languages Major code: 14 01 11 MASTER OF ARTS IN TESOL Supervisor: Assoc Prof Dr NGUYEN NGOC VU HO CHI MINH CITY, 2022 TRƯỜNG ĐẠI HỌC MỞ CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM THÀNH PHỐ HỒ CHÍ MINH KHOA ĐÀO TẠO SAU ĐẠI HỌC Độc lập – Tự – Hạnh phúc GIẤY XÁC NHẬN Tôi tên là: Đinh Trần Thúy Liễu Ngày sinh: 01/5/1993 Nơi sinh: Lâm Đồng Chuyên ngành: Lý luận phương pháp dạy học môn tiếng Anh Mã học viên: 1981401111012 Tơi đồng ý cung cấp tồn văn thơng tin luận án/ luận văn tốt nghiệp hợp lệ quyền cho Thư viện trường đại học Mở Thành phố Hồ Chí Minh Thư viện trường đại học Mở Thành phố Hồ Chí Minh kết nối tồn văn thông tin luận án/ luận văn tốt nghiệp vào hệ thống thông tin khoa học Sở Khoa học Cơng nghệ Thành phố Hồ Chí Minh Ký tên (Ghi rõ họ tên) Đinh Trần Thúy Liễu i STATEMENT OF AUTHORSHIP I hereby certify that the thesis “The impacts of Edpuzzle mobile app on listening skill for non-English major students at SaigonTech College” is my original work In the thesis, there is no other person’s work referenced without acknowledgment The work has not been submitted for any degree or diploma in any tertiary institution Ho Chi Minh City, 2022 Dinh Tran Thuy Lieu ii RETENTION AND USE OF THIS THESIS I hereby state that I, Dinh Tran Thuy Lieu, the learner for the degree of Master in TESOL, accept the requirement of the university relating to the retention and use of the Master’s theses deposited in the university library In terms of these conditions, I agree that the origin of my thesis deposited in the university library should be accessible for the purposes of the studies and research, in accordance with the normal condition established by the library for the care, loan, and reproduction of the thesis iii ACKNOWLEDGMENTS Without the support, encouragement, and contribution of many people during the process of carrying out this study, I would not have completed my thesis First and foremost, I would like to express my gratitude to my supervisor, Assoc Prof Dr Nguyen Ngoc Vu for his persistent support and invaluable advice to me from the beginning to the end of the study Without his dedicated instructions, my thesis would not have been finished Second, I am thankful for the approval and support from the SaigonTech College and the ESL Department who offered me the opportunity and the best condition to carry out the research Third, I would also like to acknowledge the enthusiastic participation of the students at SaigonTech College Thanks to their participation, I could collect the data for the thesis successfully Last but not least, my special thanks go to my beloved friends and family who had given me great care, support, and encouragement during the time I this research iv ABSTRACT In the current scenario characterized by increased online learning, Mobile-Assisted Language Learning (MALL) has drawn significant attention from both researchers and teachers of English In this trend, the emergence of mobile apps which offer tools to make interactive videos has shown their usefulness and practicality in assisting teachers to engage with students in effective language lessons, especially in listening activities The objective of this study was to critically investigate the impacts of the Edpuzzle app on the improvement of students’ listening skills Participants consisted of first-year non-English-majored students at SaigonTech College in Ho Chi Minh City (n=52) with an elementary level of English skills Using a mixed-methods design, the study including three data collection tools tests (pre-test and post-test), a questionnaire, and an interview The results collected from the post-test indicated that the experimental group had better achievement in listening skills compared to the control group In addition, the data from the questionnaire and interview show that the students in the experimental group had a positive perception of the use of Edpuzzle in listening activities It can thus be concluded that the combination of MALL and interactive videos in the Edpuzzle app facilitates good learning outcomes and is, therefore, a successful approach Recommendations to teachers and researchers are suggested at the end of the paper Keywords: mobile learning, MALL, listening comprehension, Edpuzzle, interactive video v ABBREVIATIONS CG: Control Group EG: Experimental Group IV: Interactive Video M: Mean MALL: Mobile Assisted Language Learning Max: Maximum Min: Minimum N: Number SPSS: Statistical Package for the Social Sciences Ss: Students TOEIC: Test of English for International Communication vi LIST OF FIGURES Figure An Example of a Result Report 18 Figure An Example of Individual Student Report .19 Figure Listening Activity with Edpuzzle .20 Figure Participants’ Years of Learning English 29 Figure Normal Q-Q plots for CG's listening tests results 45 Figure Normal Q-Q plots for EG's listening pre-test and post-test scores 47 Figure Comparison of means of pre-test and post-test scores .51 Figure General perceptions of learning experience with Edpuzzle .53 Figure Attitudes about listening activities through Edpuzzle treatment 55 Figure 10 Behavioral perceptions toward Edpuzzle .57