Building human resources development strategy in mercedes benz vietnam ltd , co from 2018 to 2021

INTERNATIONAL EXECUTIVE MASTER OF BUSINESS ADMINISTRATION PROGRAM BUILDING HUMAN RESOURCES DEVELOPMENT STRATEGY IN MERCEDESBENZ VIETNAM LTD., CO FROM 2018 TO 2021 Full name : Tong Thanh Vinh ID : VN1001814 Class : IEMBA Intake 01 INTERNATIONAL EXECUTIVE MASTER OF BUSINESS ADMINISTRATION PROGRAM BUILDING HUMAN RESOURCES DEVELOPMENT STRATEGY IN MERCEDES-BENZ VIETNAM LTD., CO FROM 2018 TO 2021 Student Name : Tong Thanh Vinh ID : VN1001814 Class : IEMBA Intake March 2018 DISSERTATION DECLARATION FORM I declare that this dissertation has neither been submitted to another master program nor any degree-issuing program before Additionally, I warrant that the dissertation has been soly conducted by me and I have applied relevant knowledge absorbed from the PGSM’s IEMBA Program to complete my dissertation All my dissertation citations have been acknowledged in the dissertation references I am fully aware that any breach of the above is considered as cheating and leads to the exclusion of my dissertation from the PGSM’s IEMBA Program Student’s Signature Tong Thanh Vinh i ACKNOWLEDGEMENT I would like to send our deepest gratitude to all lecturers I have studied your lectures and materials carefully and sought for various practical references to complete this Thesis I also would like to thank the leadership and staffs of the MERCEDES-BENZ VIETNAM LTD., CO Who have enthusiastically shared with us data and relevant documents to accomplish this important Thesis I swear this is my thesis and I wrote and self-published first Yours respectfully, Writing Tong Thanh Vinh ii INDEX DISSERTATION DECLARATION FORM .i ACKNOWLEDGEMENT ii LIST OF ABBREVIATION v LIST OF TABLE, DIAGRAM vi CHAPTER 1: INTRODUCTION .1 1.1 The urgency of the topic 1.2 Overview of related researches 1.3 Research purpose and task: 1.4 Research object and scope: 1.5 Research Methodology .4 1.6 Data processing and analysis methods 1.7 Contribution of the thesis 1.8 Structure of the thesis .6 CHAPTER 2: THEORETICAL BASIS FOR BUILDING HR DEVELOPMENT STRATEGY .7 2.1 Concepts 2.1.1 The concept of strategy 2.1.2 The concept of human resources .9 2.1.3 Concepts of human resource development 11 2.1.4 The concept of human resource development strategy 12 2.2 The role of human resource development strategy 13 2.3 Strategic classification .14 2.3.1 The overall strategy of the organization 14 2.3.2 Strategy Business Unit 14 2.3.3 Functional strategy 15 2.4 Process of building human resource development strategy 15 2.4.1 Determine the mission of the organization 15 2.4.2 Objectives for Human Resource Development strategy 16 2.4.3 External environment analysis 16 iii 2.4.3.1 Macroeconomic Analysis (PEST Model++) 17 2.4.3.2 Macroeconomic Analysis (PEST ++ model) 18 2.4.4 Internal factor analysis 20 2.4.5 Strategy development and selection 23 2.4.5.1 A number of assessment tools affect the organization .23 2.4.5.3 Strategic sellection .26 2.5 Human resource development strategy 27 2.5.1 Role, human factor in business and enterprise development 27 2.5.2 Mission characteristics 29 CHAPTER 3: ANALYSIS OF HUMAN RESOURCES DEVELOPMENT STRATEGIC FORMATION BASIS IN MERCEDES-BENZ VIETNAM 30 3.1 Overview of Mercedes - Benz Vietnam 30 3.1.1 Formation and development process .30 3.1.2 Functions and mission 32 3.1.2.1 Function: 32 3.1.2.2 Mission: .32 3.1.3 Management Organizational structure 33 3.1.4 Business results .35 3.2 External environmental factors analysis of Mercedes - Benz Vietnam 37 3.2.1 Macroeconomic Analysis 37 3.2.1.1 Economic factors .37 3.2.1.2 Political, legal factors 38 3.2.1.3 Socio-cultural factors 39 3.2.1.4 Technological factors 40 3.2.1.5 Natural factors 40 3.2.2 Analysis of business environment 40 3.2.2.1 Current competitors 40 3.2.2.2 The risk of substitutes 41 2.2.3 Opportunities and Threats .41 3.2.4 External factor evaluation (EFE) 42 3.3 Internal environment Analysis of Mercedes-Benz Vietnam 43 3.3.1 Human Resource analysis .43 iv 3.3.1.1 Number of employees 43 3.3.1.2 Human resources structure 44 3.3.1.3 HR Quality 45 3.3.2 Factors affecting human resource management 46 3.3.2.1 The ability to perform reasonable recruitment 46 3.3.2.2 Employee assignment ability .47 3.3.2.3 Training and improve the human resources quality at the company 47 3.3.2.5 Employee evaluation work 49 3.3.2.6 Talent attraction 49 3.3.3 Strengths and weaknesses in the human resources development of the company 49 3.3.4 Summary of internal factors 51 3.4 The conclusions drawn from the analysis of human resource development strategy at the company 54 3.4.1 Achieved Advantages 54 3.4.3 Causes 56 CHAPTER 4: HUMAN RESOURCE DEVELOPMENT STRATEGIES AND PROPOSALS RECOMMENDATION 57 4.1 Development orientation of Mercedes-Benz Vietnam Ltd., Co .57 4.2 Model application for strategic Selection 59 4.3 Strategy Implementation Solutions 61 4.3.1 Management mechanism 61 4.3.2 Solutions for human resource management system complettion 62 4.3.3 Labor demand determination .63 4.3.4 Employee recruitment 63 4.3.5 Using employees 65 4.3.6 Well organize and arrange workplace to create professional environment 65 4.3.7 Strengthening the training development 66 4.3.8 To formulate policies and measures to attract high-level employees 68 CONCLUSION 69 REFERENCES 70 APPENDIX 72 v vi LIST OF ABBREVIATION AFTA ASEAN Free Trade Area APEC Asia-Pacific Economic Cooperation CEO Chief Executive Officer EFE External factor evaluation HR Human resource IFE Internal Factor Evaluation QSPM Quantitative StrategicPlanning Matrix WTO World Trade Organization vii LIST OF TABLE, DIAGRAM Figure 1.1 Porter's five forces model 18 Table 1.1: External Factor Evaluation Matrix sample 24 Figure 2.1: Organization chart of the company 35 Table 3.1: Production and business results of MBV for the period 2014 - 2016 36 Table 3.1.1: Economic growth index in Vietnam 38 Table 3.3 Number of employees of the company for the period 2014-2016 43 Figure 3.1: Labor structure of the Company by sex .44 Chart 3.2: Labor structure by age 44 Chart 3.3: Labor structure by level 45 Table 3.5 SWOT matrix of human resources of Mercedes Benz Vietnam .52 Table 4.1: The QSPM matrix 59 Figure 4.1: Recruitment flow chart 64 viii