Total business 1 student x27 s book

Total BUS IS Student's Book Rolf Cook and Mara Pedretti with Helen Stephenson ©) Summertown Publishing 1.1 World of worke 1.2 Personal and 1.3 Reading: professional details Short texts page Reading: Training and workshops page 10 page Lstening What does yourjob Vocabulary: Meeting people involve? ung: Personal and professional Grammar: The present simple poles Grammar: Adverbs and expressions Vocabulary jb and work Reading: Employee othe Yer Avant of frequency ‘Speaking: Wok ie balance 2.1 Work in progress 2.2 Making arrangements 2.3WridngInternal| communications (1) page 16 page 20 LUstening: New projects Ustening:Aranging a me ting pages ‘Grammar: The present cont Writ ng: Confirming a me ting Reading: Temping searing Speaking Temporary jobs Acceptingan invitation Vocab and ng 3.2 Company performance | 3.3 Listening: 3.1 Company biography age ge 30 Short extracts Vocabulary: Whatcompaniesdo | pagesst Reading: The man behind Writing: — MeDonal's Lstening: Company sructare Grammar: The past simple Reading: Company proies ‘Vocabulary: Production, sles and Speaking resenting your company share prices Reading:An agency bullton proactive proceses 4.1 International business 4.2 Business 43 Speaking: Talking communications about yourself page a6 Reading: Pasion in x1 age 40 page st EUinportban Speaking: On the phone LUstening Views on import contols ‘Wetting: Dealing with complaints Speaking: imported goods Grammar: willfor offers and (Grammar: Modal verbs can/could promises and should LsteningTeepone messages Reading: business2business global communication 5.1 Career choices 5.2 Achievements and plans 5.3 Reading: Matching age 46 page so page 54 Reading: Escaping the at ace ang: tn-company Vocabulary Money expeesions ‘Grammar: The present perfect Welting: Proazos reports Listening Creer changes Speaking Taig about results Grammar: going: stoning: Negovainga bank loan 6.1 Business travel 6.2 Travel arrangements [6.3 Writing: Internat communications (2) page 36 page Lstening Fight problems Vocabulary Hotel amenities page6 ‘Grammar: Reported speech Welding: Booking enquities Reading: No card, noicket LUstening: Ade hte Listening: Arranging business travel Speaking: Makinga booking | Writing Changestoigh details 7.1 Products and services age06 Smart homes the fuses Reading: hen ‘Grammar: Comparatives and superiatives ` ‘Speaking: Customer service ‘questionnaire Readings Choosing business schoo! | Manufacturing processes page 76 Reading: Graft problem? just swash it Grammar: The pssive ‘Vocabulary: Supply and demand ‘Vocabulary: Production philosophies —==— 9.1 The future pagea6 Reading: Press release rom Hydroybeld ‘Grammar:The future: will for predictions ‘Grammar: The fst conditional Reading: Strategies forthe fare LUstening A strategy meeting 10.1 Career development eee 96 Reading: Busnes skis pordotio ‘Grammar: eave clauses LUstening:Creativiy and leadership Vocabulary: Describing people Reading: Don'tjust manage, lead! 7.2 Orders and contracts page 70 Vocabulary: Shapes and sizes LUstening: Makingan order Speaking: Service providers Listening: Changing ISP Wilting ISP contact 8.2 Problems and solutlons page 00 Listening Solving problems Reading: Use a Smart Lid (Grammar: when and if Vocabulary: Colloations with problem Speaking: We've gota problem 9.2 Meetings age90 ‘Reading: Tropical storm his Poland Listening: Crisis meting ‘Grammar: wil ine classes Speaking: Brainstorming, Listening: Crisis strategy ‘Vocabulary: Cllocations with meeting Weltng: Leer of apology | 10.2 Organising a conference | page 100 ‘Vocabulary: Collocation | Listening: What's slo dot | Listening The conference budget | Speaking: Smalltalk Ustening: Ors and invitations Writing: Replyingtoan invitation 112 Reporting accidents | age r110ammar: le ‘G s The past simp and past, continou ident Listening: Aterntegac: i ‘eaThaemke ipanrksagfe:tys ‘SpeSafety suggestion ‘Writing Information lett 1.1 Health and safety ‘page 106 Vocabulary: Signs Lstening: A factory tur Grammar: Modal verbs: mustn't) and (do!) haveto Reading: Why isit dangeroust ‘Vocabulary: In your break ‘Vocabulary 0, play and 12.1 The job market 12.2 Job applications page 116 page i20 Ustening: Jo satisfaction ‘Reading: An advertisement Grammar:The second conditional Writing: Acoveringleter Listening A job interview ‘Speaking: Working abroad ‘Welting Inerview followup Reading: Migrant workers Vocabulary: Gesinga job Speaking Problems a work Palrworkand groupwork page 126 Useful expressions page 129 Listening serips page 13! 7.3 Listening: Telephone conversations; Monologues age 74 short tall; Discussing and reaching a decision age 10.3 Writing: Letters and emails age 104 Listening: Building vocabulary page 12.3 Reading: Sentence structure; Extracting information page 124 CONTENTS MODUEE I Emad World of work Training and workshops JC Training is « company providing training for other businesses Look atthe ‘courses J&C Training offers and tck the ones that you find interesting Compare ‘with a partner and explain why the courses interest you Match the jobs (1-4) with their definitions (A-D) anauthor aspeaker atalner aconsultant {A someone who talks ata public event ' someone who helps people to improve ata sport, ski orschool subject someone who advises people on a particular subject someone who writes books or articles Read this profile about the owner of &C and fill the gaps withthe jobs in ext an enperenced each ant Senne oa wouops er caranes ‘oe or ‘eventos Asa ‘te haps buses poops roa ` ‘onto pone ova mat sreure(a) at ‘eves book ono wes cs on ube 11 ‘rently occocdpveond he ghee “ ‘motos ee ho wore ‘Cert fC sy hs ne coms ce ereoning 'Polosendlơndvey poeted Read thefive sentences from emails sent to J&C Training Which requests can J&C help with? [want to study business English, but Iean’t travel to Oxford, Our university department needs some IT training Can you help? [want to givea speech at my brother's wedding Fike some help with writinga nove (Our company would like some information on team-building weekends What does your job involve? rivepeople rom dierent companies areatsnding aC wovkshopon pubic speaking Match thelrJob tes (1-5) with ther responses (4-4), Write the correct eter A foreachjo Jobsites chief nancial fer (FO) management constant personal assistant (PA) uly manager sales representative (rep) — — ‘A viata cudomer leessanple and support the customer serie department B lsreoponlble for tong new product and dela with cmemer complaints C imeriews cents and gives tem adic, D tsresponsblefor the companys count and controls mane coming in and Pem E tnganle« meolng and del with correspondence @ 11 tisenso he ve workshop parlpanslnuroduclg themselves Complete the badges wih the correc abe ar each person Write two sentences which are true for you, using the expressionsin exercise Compare with your partner |deal with employees’ problems MODULE I WORLD OF WORK GRAMMAR The present simple “The present simples used to talk about + permanent situations Q Whatdo you dor A: Fmasales rep, work for a company that supplies computer software + habits and frequency of activities Q Doyowoften travel abroad? A: Yes goto laly to or thre times a month, ‘+ timetables (with atime expression) Q When does your train leave? A: Itleaves at 1445 ‘Complete the sentences with the present simple form of the verbs in brackets ‘What your company ?" (produce) — electrial appliances! (make) “How many people you ?' employ) ‘We 1,200 employees! (have) — you your goods abroad?’ (export) “Yes, we do, We allover Burope! (ship) ‘How often you staff meetings?” (have) “Once ortwice a month We — hem every week! (not hold) “What time the meetings — (san) “They usually 11 o'elock! (begin) Peta you with your work?’ (help) ‘Yes, she does, but she a lotoftime’ (not have) Adverbs and expressions of frequency ‘We often use these adverbs of frequency with the present simple: always usually often sometimes rarely never Adverbs of frequency usually go: + before most verbs She aften prepares Power Point presentations + after the verb be He is mever late ‘We also use expressions such asoncea wee; twicea month, every Monday, ‘on Thursdays These usually go atthe end of the sentence, We havea staff meeting every Monday /on Mondays /once a week Put the words inthe correct order to make sentences 1-me tings / month / we / every / have / wo December /bonus / always /in/gets/a/he rarely/ complains / we / receive /any produce / catalogue /year/ every /new /we /a she/ schedule / behind /is /never Doyouwork or study too much? Or you know how to balance your work with ‘your life? Take ths test to find out Answer the questions by writing a number (0-9) HOW OFTEN you plan your day's activities? you sep eight hours a night? {do you find time to relax during the day? h you on time for appointments? đđo you spend more than an hour on lunch? you see your friends at weekends? you exercise or sports during the week? you read a magazine in the evening? you wake up ful of energy inthe morning? oyou lạugh na normal wotk day? TOYAL SCORE HOW TO INTERPRET ‘THE SCORE: 41-50, Wel dont You tetee to Xe thon te, ng tnt tn ol: in te tel aise ne fee ete enero De the eget TT Hee 1owsgl ~adnuje lờ peoiE hath om Seas Workin pairs ‘Student A: Interview your partner using the questionnal ‘Student B: Give as much information as you ean AA: Do you plan your day's activities? ‘Bs Yes, usually plan my days activities the night before write appointmentsin mydi A : How often you see your lends? Bs Isee them once a week We have supper together every Friday night Workin pats What things re nportant in mlnainga work-ie alaneet MODULE WORLD OF WORK ° BUSINESS SKILLS Personal and professional details VOCABULARY Meeting people Here are some phrases you ean use when you greet somebody Choose the best response (A-G) for each phrase (1-6) ° Good morning, My name's Ros Cox \ Not too bad, thanks And yout B NoTmnot ' Hello, 'm Lothar Mullet to meet you, Ms Cox \C Pleased me Areyou Linda Gordon? Excuse How you do, Mr Maller? Hello, Ms Leonardi, How are yout E Please call me Peter Excuse me, Isyourname Brown? F Yes it s, Hi, George Nice to see you again G Nice to see yout Pleased to meet you, Mr Lehman, ‘Work in pairs to check your answers Then practise saying the greetings and responses which ofthe situations in exercise are the people meeting for the first time? ‘Complete the conversation with the sentencesinthe box sa real pleasure to workwith her Nice vo meet you, lan ‘May introduce myself? Do you know her? Shekin Singapore, too, My boss isin Syney My nae’ta Hello, (1) — mm the Asia-Pacific division, and [workin _ Myname's Henry —— ——— ()— Henry and this is my colleague, Sara an, Do you work in the Sydney ofice? Hello, Sarah at (8) — the moment No,not lâm ‘mbased in Singapore e can't in Asia, over there She's based somewher Henry Look! There's Michelle exactly (4) whereber mem Jan Yes, we're on the same project this yeat — = 6) l~ beautifu ‘Ah lucky you Shes really Yes, now (6) —— _— s to discuss Well, I hinkT'l leave you boy Oh, Sarah, you're not jealous are you? No, Fm not « Michelle, how lovelyits to see you again © 12 Listen to the conversation and check your answers Personal and professional profiles prepare questions Then interview your classmates and record the numbers © Doyou havea hobby? Now many people: have obo? sp abroad onhodoy? haven't go any brothers sites? ate sgt have gota joo? no thee business words begining wth C?