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Answer key and tapescript for Paper 4: Listening For all the questions in the Listening paper, you get one mark for each correct answer In the real exam, we adjust your total score to give you a mark out of 40 Woman A: The food here’s excellent Typical of the area, too Woman B: Hope it’s better than the service We’ve been waiting ages Is it noted for cooking round here? Woman A: I like it Anyway, what you think of the place, in general? Woman B: Oh it’s so old! If some of those houses could talk, what a story they’d tell! Woman A: I know what you mean But, you agree with me about it? Woman B: Yes, you were right Street after street, perfectly preserved Woman A: I’m glad I brought you here before it got ruined by crowds of tourists Woman B: As it will Oh is that our waiter? Part Answers C B C C A B C B Tapescript Man: I’ve had quite a lot of experience in information technology, most recently two years working for a company that produced software for racing cars And I learnt a lot from that, both technically and about how to work in a team But then I started to find the work repetitive, and felt it was time to move on, which is when I saw that you were recruiting And I’m sure that with my experience, I could make a success of it, if you gave me the chance, although I know the work is a bit different Woman: From an early age I pestered my parents for harp lessons, but they just laughed I’d given up piano and violin in tears and hate after very few lessons so how could I expect them to spend several thousand pounds on my next craze? But the craze didn’t go away I listened to a lot of music and quietly wished to be playing Halfway through university I was still feeling the same way It was my roommate who gave me the push I needed We were at a harp concert listening to a soloist I was on the edge of my chair, and she whispered in my ear, ‘Go and ask her if she’ll give you lessons!’ As simple as that Man: It was so exciting; the best game I’ve ever played and I still think that I would have won The weather was just perfect, not too windy or hot This new graphite racket I’ve got is just superb; it’s light but really strong and there’s less impact on your hand and arm I mean I just couldn’t believe it when I broke my wrist I think I must have slipped on some loose stones or something The next thing I knew I was down I was winning at that point too! Woman: It was great to work at this department store I only had a couple of days’ training, because I’d worked in shops before so I didn’t need much of that I was then sent to the Gift department, where I had to prepare gift boxes for lots of important companies This was Christmas time, their busiest time, so no two days were alike, the pressure was enormous and I became quite good at solving the variety of problems that would come up, things that I was quite unprepared for! Mind you, it also showed me how weak my computer skills were, so I’m now determined to go on a course and improve them 6 Man: … and she’s been having these awful headaches Part Woman: When did they start? Answers Man: Well, she had the first bad one soon after the holiday in the USA Woman: Has she … Man: She loved it, by the way, though she didn’t want to go at first Woman: But what about the headaches? Man: Yes The doctor thinks it’s something to with worry Who knows? Workload, maybe 10 11 12 13 14 15 16 17 18 1903/nineteen hundred and three zoo army/military/armed forces poor children chair arms [and] legs (in either order) cry (for you) face box (a) hat [and] shoes (in either order) Tapescript Interviewer: This summer, a huge sale of teddy bears Woman: Perhaps it’s in the family? Man: Possibly Her mother had several like it when we moved house That was worry She certainly doesn’t get them from me – no I never have headaches … and dolls was held at a famous London sale room Some of the rarer toys were sold for hundreds or even thousands of pounds But they weren't destined for children's presents – the lucky new owners are adults Linda Banks has been a toy expert since the 1970s What are the most popular bears sold at these auctions? Woman: Yes, yes, when I phoned they said she'd had the baby and both mother and baby were doing fine Oh, I can't believe I'm a grandmother and, actually, I didn't really listen to what the nurse was saying on the phone and then I realised I didn't know whether it was a boy or girl When she told me it was a girl, I was over the moon I'd only had sons myself Imagine Just wait till I tell everybody at work Linda: Interviewer: And what are they like? Linda: Woman: I mind litter We all pay to keep the environment clean It’s selfish and annoying when people drop things Even though the streets are cleaned every day, it’s got worse You can’t help noticing it – there’re very few places you don’t see litter any more Mind you, it’s not just the young I think older people are just as much to blame for dropping litter Young people notice older ones and think, ‘Why should I bother?’ If people don’t respect the environment by keeping it clean, what kind of a world will we end up in? Oh, the hand-made Steiff bears, everyone wants one Steiff is a German manufacturer who made the very first teddy bear in 1903 Most Steiff bears are brown, the colour of honey, so Steiff bears in other colours are obviously rarer and therefore more expensive He did make a few in red and black but they're not often found nowadays They're also very life-like, because Richard Steiff himself spent many hours sketching bears in his local zoo in order to get the details exactly right Interviewer: Is there anything else that might make a teddy bear more valuable? Linda: Yes, if a bear has an interesting story to go with it Interviewer: What you mean? Linda: Well, for example, a bear called Teddy Girl is one of the most expensive bears ever sold It made £110,000 – largely due to its life-story Its owner was in the army and he liked to take the bear everywhere with him Its picture later became the symbol of the club he set up called Good Bears of the World, which aims to give poor children a teddy bear to play with So, you see, all that increased the bear's value considerably it afterwards Of course a doll also needs to be in good condition Interviewer: Difficult if it's been played with a lot Linda: Yes, and of course the most valuable dolls are the ones which are still in the box they originally came in Interviewer: Really? Linda: Interviewer: Now what about dolls? I mean, many of the dolls sold at auctions are much older than even the oldest teddy bear, aren't they? Linda: Yes, in the recent sale, an 18th-century wooden doll was sold and it had a chair to go with it Yes, that applies to modern dolls too A particular type of doll, like a Barbie or a Sindy doll from the 1960's, can sell for over a thousand pounds And some people like to collect the clothes that were designed particularly for them But it has to be complete, you know – the right dress must go with the right hat and the right shoes Interviewer: Well Linda, I shall go home and see what I can find in my attic Thanks very much for talking to us Interviewer: Were all dolls made of wood, Linda? Linda: At first yes You see at that time only rich children had dolls but by the 19th century more and more children went to school, instead of going to work in factories and mines They had time to play, and cheaper dolls were made So dolls from this time were made out of wax or paper Interviewer: And were these dolls like modern dolls you get today? Linda: No, they were quite different You could only move their arms and legs By the 20th century, people wanted their dolls to be more like real people Nowadays you can things like feed a doll and it will even cry for you Interviewer: What is it that people look for at an auction? Linda: Well, for the early examples, a doll's face is really her fortune If it's really appealing, you can get a high price for it Some people will even buy one separately, and find a body to go with Part Answers 19 20 21 22 23 B D A F C Tapescript SPEAKER One of my colleagues had sailed round the Greek Islands the year before, and really enjoyed it Well, I’d never sailed before, but I thought it sounded like a great idea Every little detail had been thought of – even for a beginner like myself I had a great time, but I suspect the crew were a little disappointed with my progress – I think maybe I’m not cut out to be a sailor! Anyway, it was just as well it went so smoothly as it wasn’t cheap SPEAKER It was my birthday and my wife had booked for us to go to Venice on a luxury train I don’t know where she found the money as it costs a fortune, but after all it’s a once in a lifetime experience, isn’t it? We eventually got to Venice, where we spent a couple of days wandering around It was delightful – the only thing is, I wish that we had come back on the same train, rather than going there on it It was a bit of an anti-climax coming home on an ordinary train after all that luxury! Part Answers 24 25 26 27 28 29 30 C A B C A B B SPEAKER Every year I go on a biking holiday and this year I persuaded some friends to come with me to Holland for a couple of days We planned to bike round the countryside looking at the windmills and canals The scenery was brilliant, and of course, everywhere was perfect for biking because it’s so flat there We had such a short time there that I imagined it would pass in a flash However, we never felt rushed and managed to see everything we wanted to We all decided we’d go on holiday together again next year, to another country, maybe skiing instead, for a change Tapescript SPEAKER Ally: We decided to spend our holiday camping last year We had all the stuff – you know the tent, the cooker, the sleeping bags – for some time, but hadn’t got round to using it, apart, that is, from letting the children play at camping in the garden Anyway, we were a bit short of cash but we felt we needed a break so off we went to a site by the coast It’s not my ideal kind of holiday but the site was so good that we’ve decided to camp there on a regular basis from now on SPEAKER When I was at university, one of my friends suggested we go to Spain for Christmas This sounded great but we were really hard up at the time Anyway, he eventually convinced me to go from London by nonstop coach – it was really cheap You only had an ordinary seat to yourself and it was quite difficult to get any sleep, but then I was young and I didn’t need much It was worth it though, as we had a wonderful holiday and the weather was so much better than it was in London Interviewer: To find a young, glamorous woman who has made her own fortune is rare: it's stranger still to find that she's made this money by selling American coffee to the traditionally tea-drinking British public My guest today is Ally Stevenson who runs the Express Coffee Company which now has over fifty stores throughout Britain Hello Ally Hello Interviewer: Now Ally, you run this company with your husband Scott, so tell me how did it all start? Ally: Well, I've known Scott since I was fifteen and after we'd both finished college in the States, he came to England because he'd got a job in a bank We weren't married then but I decided to follow him over here I had a degree in Media Studies, so I got a job in magazine publishing very quickly The coffee thing started when on my first morning here I told Scott I'd walk him to work and we'd stop for a latte, that's a milky coffee, on the way Scott looked at me blankly, and I just assumed he'd been working too hard and hadn't discovered where you could get great latte coffees in London I couldn't believe they weren't available! (Sound surprised) (laughs) Anyway, weeks, months eventually years passed I brought up the subject everywhere we went and people's eyes would light up I even wrote to US coffee operators to say what a huge opportunity there was here But they took ages to reply to my letters and we were getting impatient Eventually, we couldn't wait any longer and decided to open a coffee bar ourselves Ally: Interviewer: Was it a problem getting the money to start your own business? Ally: Not really We were lucky that with Scott's investment experience at the bank we managed to find a lot of people interested in helping us I gave up my job and we opened our first store during the hottest summer in England for 200 years Interviewer: Was that difficult? Ally: A little uncomfortable You see because the building was very old we weren't allowed to put any air conditioning in and there was this huge coffee machine pumping out the heat But it still worked cos we got so many customers we knew that it proved we were doing the right thing The next year Scott gave up his job and we opened six more stores Well, the only thing Scott and I might say to people who want to know how to start a successful business is make sure it's something you desperately want for yourself I think that's the key I'd never have the courage to something like this again just because I thought it was a big financial business opportunity You need to want it so badly You must have a real purpose for doing it Interviewer: It hasn't all been easy though has it? Ally: I'd be lying if I said it was straightforward Everywhere we turned there were problems We couldn't find things like cups and lids to sell the coffee with, because nobody sold them in this country, so we decided to import them There were lots of annoying things like that, but the best thing about running your own business is that you find out that the world of business isn't as mysterious and grand as you thought Suddenly you feel that you too have power Parents and friends often tell you that you can anything, but when you've done something on such a grand scale, you start to believe it and it's fun Interviewer: It was more than your love of coffee that made you want to run your own business though, wasn't it? Ally: Yeah, Scott and I have always wanted to work together You see, one day it suddenly occurred to me that it was really stupid that every day we woke up early, worked late, came home, and knew we'd given all our attention and commitment to the people we worked with instead of to each other I mean, we cared for those people But not as much as the person we'd chosen to marry We always thought that being in business was something that other people did and that you needed lots of experience or particular skills to make a success of it, but that’s just not true Interviewer: Have you any advice for other people who'd like to go into business? Interviewer: Ally, we wish you success and thanks for being with us today