ipad & iphone administrator's guide [electronic resource] enterprise deployment strategies and security solutions

[...]... iPads, you’ll need to set up the iPads to connect to your mail servers Just glomming onto the wireless network won’t cut the mustard Chapter 1: Planning Your Deployment and Choosing the Right iPads and iPhones Let’s dig into this a bit, starting with the potential problems and what you can do about them Reducing the Security Threats from the iPad and iPhone The iPad and iPhone seem friendly devices,... Deployment and Choosing the Right iPads and iPhones To reduce support headaches, write up an iPad and iPhone support policy that sets down clearly what you do support and what you don’t For example, for managed iPads and iPhones, list the apps and services (discussed next) that you support For unmanaged iPads and iPhones, you may choose to provide only Internet access and nothing more, stating clearly that... documents, it tends to be less useful than the iPhone and iPad 5 6 iPad & iPhone Administrator’s Guide Choosing Between the iPad and the iPhone First, decide whether the user needs an iPad or an iPhone In most cases, this is a straightforward decision depending on what the user will do with the device You’ll probably have extra criteria of your own, but here are four standard criteria to get you started: ■... connecting the iPad and iPhone to your e-mail system so that users can send and receive messages The chapter covers Microsoft Exchange first, other mail servers next, and then how to troubleshoot common problems with both Chapter 7, “Putting Documents on the iPad and iPhone, ” explains how to make sure the iPad and iPhone are equipped with the documents they need You’ll learn first how iOS (the iPhone operating... and effort, and Cautions save you grief and hair Sidebars provide extra information on important topics The symbol represents the Mac Command key 2 iPad & iPhone Administrator’s Guide I f you run a network—whether on Windows Server or Mac OS X Server—you no doubt have users who want to connect their iPads and iPhones to the network You could refuse—maybe But when the requests are coming from VPs and. .. alike, the iPad and iPhone can threaten the security of your network and your valuable data, cause traffic problems, and increase your and your colleagues’ workload by requiring configuration and support To get the most out of the iPad and iPhone, you’ll also need to connect them to your network in the right way For example, to enable users to get e-mail from your Microsoft Exchange system on their iPads,... outside and much more All this means that you need to manage the iPads and iPhones just as you manage notebooks and desktop computers In fact, you must manage the iPads and iPhones much more tightly—your desktops won’t leave the office without significant human intervention, but your company’s iPads and iPhones are designed to carry your corporate data into the wilds of the urban jungle day in and day... Chapter 2, “Activating and Setting Up iPhones and iPads,” takes you through the process of activating iPhones on a carrier network and setting both iPhones and iPads up so that you can configure them for users In this chapter, you’ll learn how to get the latest version of iTunes, how to switch iTunes to its activation-only mode, and how to update the carrier settings on an iPad or iPhone Introduction... 3, “Configuring an iPad or iPhone Automatically,” shows you how to use Apple’s configuration tool, iPhone Configuration Utility, to create configuration profiles containing payloads of settings for iPads and iPhones and how to load those profiles onto the devices iPhone Configuration Utility is the tool that’ll save you the most time in managing your network’s iPads and iPhones, and this chapter digs... router that can 12 iPad & iPhone Administrator’s Guide O nce you’ve got your iPhones and iPads, you’ll need to set them up and get them ready for use You’ll probably want to perform initial setup yourself rather than delegate it to the users, both so that you can help users avoid problems and so that you can configure the iPads or iPhones as described in the next several chapters before handing them over . 193 x iPad & iPhone Administrator’s Guide 8 Securing Your Company’s iPads and iPhones 221 9 Giving iPad and iPhone Users Remote Access to the Network 243 10 Troubleshooting iPad and iPhone. the iPad and iPhone 81 5 Equipping the iPad and iPhone with the Apps That Users Need 101 6 Connecting the iPad and iPhone to Your Mail Servers 153 7 Putting Documents on the iPad and iPhone . otherwise. ix At a Glance 1 Planning Your Deployment and Choosing the Right iPads and iPhones 1 2 Activating and Setting Up iPhones and iPads 11 3 Configuring an iPad or iPhone Automatically 31 4