advanced topics in information resources management. volume 2

[...]... Idea Group Inc is prohibited 22 Bélanger, Watson-Manheim & Jordan IT Training and Readiness The use of information and communication technologies is critical to effective performance in the distributed environment In both corporations, effective use of technology for communication, information gathering and sharing was a critical success factor Examples of questions of interest in this area include:... by technicians, including visiting and inspecting the site where work was completed Supervisory duties also include providing training for technicians both on a formal basis, such as making sure that changes in methods or techniques reach everyone, and on an informal basis, such as responding to individual questions which arise due to unique field conditions or changes in technology In addition, the... management initiatives and their training programs This timely new book is a must-read for anyone interested in gaining a better understanding of how to successfully manage and improve their valuable technology and information resources Mehdi Khosrow-Pour Information Resources Management Association January 20 03 Aligning IS Research and Practice 1 Chapter I Aligning IS Research and Practice: A Research... focus on evaluating the appropriateness of various technologies for employee feedback and assessment Finally, another surprising gap between research and practice is in the area of IT Copyright © 20 03, Idea Group Inc Copying or distributing in print or electronic forms without written permission of Idea Group Inc is prohibited Aligning IS Research and Practice 25 training and readiness It seems that... determine The cases highlight some questions in need of answers for practitioners, such as: Does the role of management change in a distributed environment? What role, if any, does distance play in determining organizational structure and job design? How are resources best allocated in the distributed environment? Information Sharing and Distribution Communicating organizational information in a timely... Aligning IS Research and Practice 21 developed from working with others on previous tasks, or meeting others at professional forums or training courses Questions of interest to practitioners include: How can information sharing be facilitated in a distributed environment? How is time-sensitive information best distributed? What are effective interpersonal networking techniques used by the most successful... identified as needing further investigation include: What skills need to be developed for different types of virtual work environments? How can we train distributed workers for optimum job knowledge sharing and work in virtual teams? The complexity and rapid change of technologies adds to the challenge of providing training at a distance Copyright © 20 03, Idea Group Inc Copying or distributing in print or electronic... effectiveness • Training in virtual workplace tools Training in the use of advanced computer and collaboration tools is left up to each consultant Online and Computer-Based Training courses are available for consultants to use on their own time There is a need to study whether company-sponsored training or orientations make a difference in consultant effectiveness, and whether more formal training would be... Copyright © 20 03, Idea Group Inc Copying or distributing in print or electronic forms without written permission of Idea Group Inc is prohibited Aligning IS Research and Practice 19 • • providing them with qualitative measurement criteria for work performed in distributed environments Training Management is concerned with how to train in a timely and consistent manner Staggered scheduling makes it... work at home, or in other remote work settings during at least some normal business hours Therefore, studies of home-workers and entrepreneurs are not included, nor Copyright © 20 03, Idea Group Inc Copying or distributing in print or electronic forms without written permission of Idea Group Inc is prohibited Empirical Ahuja & 14 organizations & 20 Sample teleworkers Survey & Methodology interviews Provides . © 20 03 • Advanced Topics in Global Information Management – vol 2, Felix Tan/ ISBN: 1-59140-064-3; eISBN 1- 59140-101-1, © 20 03 • Advanced Topics in Information Resources Management – vol 2, . alt="" Advanced Topics in Information Resources Management Volume 2 Mehdi Khosrow-Pour, D. B. A. Information Resources Management Association Hershey • London • Melbourne • Singapore • Beijing IDEA. ISBN: 1-59140-0 62- 7; eISBN 1-59140-099-6, © 20 03 Advanced Topics in Information Resources Management Volume 2 Table of Contents Preface vii Mehdi Khosrow-Pour, Information Resources Management Association Chapter