3. Cross Border eFulfillment - VINASA- David wong.pdf

$300 Billion by 2025: Southeast Asia’s Internet Economy Cross Border eCommerce Fulfillment Dec 15 ,2020 Mr David Wong Nan Fay ASOCIO Chairman Chairman of SnT Global Company Overview – SnT Global  Established in year 2005  Offices: Malaysia and Singapore  Omnichannel Fulfillment – Warehousing and Fulfillment, Distribution and Cross Border Management  Industry Focus – Retail , eCommerce , FMCG, Pharmacies and Beauty/Cosmetics  Technology-focused Top 500 Deloitte Fastest Growing ICT and Services companies in Asia Pacific Awarded Grant for Asian E fulfilment Hub Set Up on 18th Feb 2014 Best Internet Application MERIT Award at Asia Pacific ICT Awards for Best of Business Application (NonFinancial) Awarded Integrated Logistics Status (ILS) from Apr 2013 to 2018 Malaysian Retail Chain Association (MRCA) best CEO Award Winner of PIKOMCompuTime s IT Awards Multi Super Corridor Status (MSC) in 2000 The Brand Laureate ICON of the Decade Award Omnichannel – Market Analysis • Pure e-commerce players are moving into brick and mortars and vice versa 15% 30% Pure EC Retail New Retail 55% Offline • New Retail: Pure eCommerce will be reduced to a traditional business and replaced by the concept of New Retail – the integration of online , offline , logistics and data across a single value chain- Jack Ma • Estimated New Retail Market Size by 2023 Potential GMV size for Asia excluding China could be $16B Omnichannel Fulfillment Transport Management System for tracking capabilities Provide value added services such as kitting and packing In-store pick up and easy returns Inter-retail store transfer Southeast Asia eFulfillment CROSS BORDER FULFILLMENT LOCALISED FULFILLMENT ( CENTRALISED VS MULTI LOCATION) Summary Business Model • Traditional B2B , B2B2C or B2C Target • Decide where to focus (country, customer segment, value chain) taking into account market growth, competition and cost to deliver Fulfillment Strategy • Source Strategic Partner- Cross Border Fulfillment , Centralised vs Multi Location Fulfillment Hubs Digital Strategy and Enablement • Digital Strategy and Capabilities to support End to end Omnichannel Sales and Fulfillment including Return Management Thank you Contact : David.wong@sntglobal.com Website : www.sntglobal.com