The difficulties in using body language in making presentations of english major students at faculty of foreign languages in industrial university of ho chi minh city graduation thesis f

MINISTRY OF INDUSTRY AND TRADE INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES - - GRADUATION THESIS THE DIFFICULTIES IN USING BODY LANGUAGE IN MAKING PRESENTATIONS OF ENGLISH- MAJOR STUDENTS AT FACULTY OF FOREIGN LANGUAGES IN INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY STUDENT’S FULL NAME: To Nguyen Xuan Yen STUDENT’S ID : 17031661 CLASS : DHAV13A COURSE : 2017- 2021 COHORT : Pham Van Sang : Pham Thi Kim Yen SUPERVISOR’S NAME : Ho Thi Hien, M.A HCMC, 06/2021 MINISTRY OF INDUSTRY AND TRADE INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES - - GRADUATION THESIS THE DIFFICULTIES IN USING BODY LANGUAGE IN MAKING PRESENTATIONS OF ENGLISH- MAJOR STUDENTS AT FACULTY OF FOREIGN LANGUAGES IN INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY STUDENT’S FULL NAME: To Nguyen Xuan Yen STUDENT’S ID : 17031661 CLASS : DHAV13A COURSE : 2017- 2021 COHORT : Pham Van Sang : Pham Thi Kim Yen SUPERVISOR’S NAME : Ho Thi Hien, M.A HCMC, 06/2021 MINISTRY OF INDUSTRY AND TRADE INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES  - Student’s name : TÔ NGUYỄN XUÂN YẾN Student’s ID : 17031661 Class : DHAV13A Course : 2017- 2021 Cohort : PHẠM VĂN SÁNG : PHẠM THỊ KIM YẾN Supervisor’s name : HỒ THỊ HIỀN, M.A Student’s declaration: I declare that this graduation report is entirely my own work and does not involve in plagiarism or collusion It also has not been accepted as part of a submission to another purpose elsewhere I accept heavy penalty for any cheating or plagiarism Date submitted : 20/06/2021 Signed : ……………………… Word count : 12678 words ABSTRACT In fact, there are a lot of factors that negatively affects the result of presentations, one of them is the difficulty of using body language in making presentations Honestly, students in general and students at FFL of IUH in particular who have to frequently make many presentations for the regular test during their course, but they not have experience and knowledge of the presentation skills Therefore, they faced many obstacles in applying body language when presenting, which causes disadvantages to the result of the presentations For this reason, the researchers conducted the study to discover the obstacles, besides also the desire to improve as well as find out some ways to overcome this situation, which aims to help students become better in making presentations During the process of carrying out the study, the researchers used both the quantity and quality methods in order to find the difficulties which the studentsmajor at FFL have met when using body language to make the presentations through the survey on Google form online From that, the researchers also indicated the suitable solutions to improve and overcome these problems which are based on the participants’ answers Through the research, the researchers hope that, the FFL’s students can improve and overcome the obstacles and become more and more fluent and easily use body language in their presentations so that the presentations have the best result Keywords: Body language, Difficulties, English- major students, Presentations ACKNOWLEDGEMENT During the process of conducting my graduation thesis, I received a great deal of enthusiastic help and support from many people who guided and encouraged me to overcome the obstacles and challenges in order to complete the thesis successfully and in a very nice manner To complete this thesis, first of all, I would like to express my heartfelt gratitude to the teachers in the School Board of Industrial University of Ho Chi Minh City and Faculty of Foreign Languages who have provided me with invaluable knowledge and experience during my studies as well as research at university During the implementation to carry out the research, I have encountered a lot of difficulties However, with the encouragement and help of the teachers, relatives and friends, I have also completed my research well, and gained useful experience and knowledge for myself Secondly, I would like to express my deep gratitude to Ms Ho Thi Hien, who is currently a Master of Arts (M.A.) as well as a teacher at Industrial University of Ho Chi Minh City She directly guided and enthusiastically helped me during the thesis implementation She graciously and wholeheartedly supported me little by little during the process of conducting my thesis Honestly, my partners and I could not have successfully completed the graduation thesis without her enthusiastic help and helpful advice With her experience and professional knowledge, she has given a lot of support and suggestions to create the thesis as successful and complete as now During the period of research, she was willing to answer all of queries and foster me with her caring attitude I really appreciative and grateful for what Ms Hien has done for me and partners during the past time Thirdly, I would like to thank my team members consisting of Pham Van Sang and Pham Thi Kim Yen They are really kind and wonderful partners During the process of carry out the graduation thesis, they were eager to assist and support me They always shared information and documents which related to the research They are also ready to help me to improve or overcome my mistakes and shortcomings during carrying out my thesis Moreover, we work together very comfortably and happily, ready to give feedback if someone in the team makes mistake or does not well Therefore, I feel that I am extremely lucky when working and having a chance to cooperate with such perfect teammates Last but not least, I am grateful to all of English- major students at Faculty of Foreign Languages in Industrial University of Ho Chi Minh City who contributed to the successful completion of my thesis In short, I sincerely thank to all people who helped me to complete my graduation thesis TABLE OF CONTENTS CHAPTER 1: INTRODUCTION 1.1 Rationale 1.2 Research Goals 1.3 Research Questions .3 1.4 Scope of the study CHAPTER 2: LITERATURE REVIEW 2.1 Definition of key terms 2.2 Presentation 2.3 Body language .11 2.4 Results of previous studies 13 CHAPTER 3: 19 RESEARCH DESIGN 19 3.1 The place where the researchers investigate .20 3.2 Participants 20 3.3 Research methodology and research methods 21 3.4 Procedures 22 3.5 Data analysis .23 CHAPTER 4: 24 FINDINGS AND DISCUSSION 24 4.1 Findings .25 4.2 Discussion 37 CHAPTER 5: 39 CONCLUSION 39 5.1 Recapitulation .40 5.2 Limitations of the research 41 5.3 Recommendations .42 REFERENCES 44 APPENDICES 46 LIST OF ABBREVIATIONS BL Body Language EFL English as a Foreign Language FFL Faculty of Foreign Languages HCMC IUH Industrial University of Ho Chi Minh City M.A Master of Art Q QR Ho Chi Minh City Question Quick Response LIST OF FIGURES Figure 4.1: Frequency of making presentation 25 Figure 4.2: Frequency of using body language .26 Figure 4.3: Students’ feel when watching a presentation that is using body language 27 Figure 4.4: The advantages of using body language in making presentation 28 Figure 4.5: Some problems that presenters have to face when giving presentation 30 Figure 4.6: Some comments after finishing presentations 30 Figure 4.7: The good forms of body language when presentation 32 Figure 4.8: The methods needed to improve presentation skills 34 Figure 4.9: The importance of teachers and other students’ comments 35 Submitted by: To Nguyen Xuan Yen ID Number: 17031661 CHAPTER 1: INTRODUCTION Supervisor: Ho Thi Hien, M.A Page Submitted by: To Nguyen Xuan Yen ID Number: 17031661 can know more than and easy to use the variety of soft skills and body language in making presentation so that the result of presentation becomes better The last difficulty, because the Coronavirus- 19 epidemic is still protracted and the situation is getting more and more complicated Hence, the researcher’s team could not go to school to conduct survey by qualitative method by communicating with FFL’s students Furthermore, because of Covid- 19 pandemic that the researchers could not discuss with the team by the direct meet, the researcher’s team have to meet and exchange our ideas online through Messenger or Zoom meeting Thus, the researchers faced many difficulties in communication and discuss ideas, these were the notions of the study might be not deep and persuade 5.3 Recommendations Through the study, the researchers can recommend some ideas for the teachers, students and the further researchers if they also conduct the same study On the one hand, for the teachers, we desire that, the teachers should give the students to learn public speaking before the speaking subjects 1,2& because this subject has many tips associated with body language skills, so if learning before, the students can clearer know and easier use the skills in making presentations in public speaking Besides that, the teachers should also give feedback more than after the presentations ended so that the students recognized the mistakes or shortcomings in their presentation, from that they can overcome or avoid the shortcomings So the result of their presentations will become better and more perfective in the future On the other hand, for the students, the researchers thought that, students should have good prepare before their presentations from contents to the aids and soft skills so that they can be more confident and professional Furthermore, they also need to careful listen to the teachers’ feedback and recommendations to find the ways to improve and overcome for the best results for the next presentations Especially, for future subjects, if possible, they should study about non- verbal instead of body language to the result of study can larger and deeper Besides that, the further researchers can also combine both quantity and quality with a rate of 50:50 to ensure the most effective and perfective study Lastly, we desire to expand the methods research according to the modern styles (if the Covid- 19 pandemic ended) through the ways of creating Google form online after connecting with the QR code by the link and going to the classes give students to so that the researchers can not only easy to analyze data, but also explain information in Questionnaires and observe the participants to the survey exactly and effectively Supervisor: Ho Thi Hien, M.A Page 42 Submitted by: To Nguyen Xuan Yen Supervisor: Ho Thi Hien, M.A ID Number: 17031661 Page 43 Submitted by: To Nguyen Xuan Yen ID Number: 17031661 REFERENCES Allan, AJ, Randy, LJ, 2005, Writing the Winning Thesis or Dissertation A Step-by-Step Guide, Corwin Press, California Alshare, Khaled & Hindi, Nitham M (2004) The Importance of Presentation Skill in the Classroom: Students and Instruction Perspectives The Consortium for Computing Sciences in Colleges Alshare, Khaled & Hindi, Nitham M (2004) The Importance of Presentation Skill in the Classroom: Students and Instruction Perspectives The Consortium for Computing Sciences in Colleges Andrade, H., & Du, Y (2005) Student perspectives on rubric- referenced assessment Practical Assessment, Research, and Evaluation, 10(3), Bradbury, Andrew (2006) Successful Presentation Skills (3rd edition) London & Philadelphia: Kogan Page Gallo, Camine.(2014) The 10 worst presentation habits Retrieved on August 31, 2014 from:http://images.businessweek com/ss/06/02/mistakes/index_01 htm https://media.neliti.com/media/publications/60699-EN-presentation-difficulties-experiencedby.pdf https://thebusinesscommunication.com/advantages-and-disadvantages-of-non-verbalcommunication/ https://www.brighthubeducation.com/student-assessment-tools/122804-rubric-for-studentpresentations/ https://www.wikipedia.org/ Lewis, H (2012) Body language: A guide for professionals SAGE Publications India McCarthy, P., & Hatcher, C (2002) Presentation skills: The essential guide for students Sage Soureshjani, K., & Ghanbari, H (2012) Factors leading to an effective oral presentation in EFL classrooms The TFLTA Journal, 3, 37-50 Supervisor: Ho Thi Hien, M.A Page 44 Submitted by: To Nguyen Xuan Yen Speaking of Speech Book (New Edition) ID Number: 17031661 Tai, Y (2014) The application of body language in English teaching Journal of Language Teaching and Research, 5(5), 1205 Supervisor: Ho Thi Hien, M.A Page 45 Submitted by: To Nguyen Xuan Yen ID Number: 17031661 APPENDICES Supervisor: Ho Thi Hien, M.A Page 46 QUESTIONNAIRES Part 1: Personal information Question 1: Can you tell us your gender? (Choose “Prefer not to say” if you don’t want to disclose) Male Female Prefer not to say Question 2: You are … at IUH? Freshman Sophomore Junior Senior Question 3: Have you ever made any presentations in class? Yes No Part 2: Questions Question 1: How many times have you ever delivered a presentation in front of your classmate? More than times From to times Less than times Never Question 2: When you watch a presentation that the presenters are using a variety of body language (facial expressions, hand gestures, body movement); How you feel? Very bored Bored Neutral Interested Very interested Question 3: Do you think body language is necessary in public speaking? Extremely unnecessary Unnecessary Normal Necessary Extremely necessary Question 4: How often you use body language in presentation? Never Sometimes Often Usually Always Question 5: Here are some of the advantages of using body languages, choose the answer that makes the most sense for you (You can choose more than one answer) More confident Easier persuade More exciting Connect with audiences Open up your life Build your presence Attract attention Others: … Question 6: Choose the right forms of body language when presentating? Standing up straight Gesturing with your hands open and your palms up Good eyes contact Smile Clearly and decisively voice Focus on listeners Movement around the space Question 7: How good are you at using body language in presentating in public? Extremely bad Bad Normal Good Extremely good Question 8: What methods have you used to improve you presentation skills” (You can choose more than one answer) Watching some presentation’s clips in YouTube Attending other presentations Practicing with your friends Practicing alone in front of the mirror Seeking some advice from a teacher Taking a number of presentation- related courses Others: … Question 9: What problems you often have when giving your presentation? (You can choose more than one answer) Feeling ashamed and shy Find it difficult to explain to the audience a definition or part of a presentation Problems with equipment such as laptops, projectors… Find it difficult to get the audience’s attention Others: … Question 10: After finishing presentations, what are the comments that you often get from other students and teachers? (You can choose more than one answer) You need to speak more fluently You need to speak louder and clearer You need to interact with your audience more The slide show should be clearer and cleaner You should not just stand still You should not use only words Others: … Question 11: Are comments from teachers and other students important to you after the presentation? Strongly unnecessary Unnecessary Normal Necessary Strongly necessary Question 12: In your opinion, you have any suggestions for the subject public speaking? (Open question) ……………………………………………………………………………………………… INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES SUPERVISOR’S EVALUATION FORM Student’s name : TÔ NGUYỄN XUÂN YẾN Supervisor’s name : HỒ THỊ HIỀN, M.A ID No.: 17015471 CRITERIA SCORE Format (3) Format And Coherence and Organization (4) Language Use Grammar mistakes (3) Introduction Research topic and objectives of research (5) Research questions (5) Written Literature Graduation Review Definitions of key terms/concepts (5) Review of previous studies (5) Referencing (5) Thesis (70) Methodology Research Methodology (10) Research Collecting and analyzing data (5) Findings Relevance between research findings and objectives (5) Evaluating and discussing the findings (5) Conclusions Conclusions & recommendation (10) Oral Content (3) Presentation Performance (3) (10) Time management (10 minutes) (2) Questions response (2) Supervisor’s Communication skill (2) Appraisal Punctuality (2) (10) Continuous improvement (6) Supervisor’s Group Decision &Planning Appraisal on Roles & Distribution teamwork Establish Goals (05) Meeting Minutes Peer Contribution to the team project evaluation on teamwork (05) Taking responsibility Working with others Other comments ………./1 TOTAL SCORES 00 Date: …………………………… Signature ……………………………… INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES EXAMINER’S EVALUATION FORM Student’s name : TÔ NGUYỄN XUÂN YẾN Examiner’s name : HỒ THỊ HIỀN, M.A ID No.: 17031661 CRITERIA SCORE Format And Language Use Format (3) Coherence and Organization (4) Grammar mistakes(3) Introduction Written Rationale and objectives of research (5) Research questions (5) Graduation Literature Thesis Review Definitions of key terms/concepts (5) Review of previous studies (10) (80) Referencing (5) Methodology Research Methodology & Methods (10) Research Collecting and analyzing data (5) Findings Relevance between research findings and objectives (5) Evaluating and discussing the findings (10) Conclusions Conclusions & Recommendation (10) Oral Content (6) Presentation Performance (6) (20) Time management (10 minutes) (4) Questions responses (4) Other comments TOTAL SCORES ……… /100 Date: ………………………… Signature ……………………………… INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES PROGRESS FORM GRADUATION THESIS Research title: The difficulties in using body language in making presentations of English- major students at Faculty of Foreign Languages in Industrial University of Ho Chi Minh City Student’s full name : TÔ NGUYỄN XUÂN YẾN Supervisor’s name : HỒ THỊ HIỀN, M.A Week Date ID No.: 17031661 Contents Supervisor’s comments & Signature (18/11/202029/11/2020) + Finding the research fields and research title + Submitting the topic chosen by students + Searching Google Scholar, finding and reading studies related to the topic in order to refer to outline and research questions + Finding the research questions (16/12/2020- + Forming the outline for the research 27/12/2020) + Forming the research questions + Writing Chapter of the research (19/03/202126/03/2021) + Editing the outline and the research questions + Editing the rationale of Chapter + Forming Questionnaires on paper + Writing Chapter and (12/04/202125/04/2021) + Editing and completing Questionnaires on paper + Forming Questionnaires on Google form + Post Google form on Social Network + Writing Chapter (30/05/2021- + Editing Chapter 1, 2, and 06/06/2021) + Writing Chapter (07/06/2021- + Editing Chapter 13/07/2021) + Editing the format of research + Completing the research The supervisor’s approval of the students’ submission (Yes/ No): Date: Supervisor (Signature & Full name) …………………………