An analysis of advantages and disadvantages of learning speaking online through role play activities among english majored sophomores at faculty of foreign languages of industrial universit

MINISTRY OF INDUSTRY AND TRADE INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES - - GRADUATION THESIS AN ANALYSIS OF ADVANTAGES AND DISADVANTAGES OF LEARNING SPEAKING ONLINE THROUGH ROLE PLAY ACTIVITIES AMONG ENGLISH-MAJORED SOPHOMORES AT FACULTY OF FOREIGN LANGUAGES OF INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY STUDENT NAME: VO THI THAO DUYEN ID NUMBER: 18076841 CLASS CODE: 420300165603 COHORT: 2018-2022 SUPERVISOR NAME: NGUYEN THI THUY LOAN, M.A HCMC, 12/2021 MINISTRY OF INDUSTRY AND TRADE INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES - - GRADUATIONTHESIS AN ANALYSIS OF ADVANTAGES AND DISADVANTAGES OF LEARNING SPEAKING ONLINE THROUGH ROLE PLAY ACTIVITIES AMONG ENGLISH-MAJORED SOPHOMORES AT FACULTY OF FOREIGN LANGUAGES OF INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY STUDENT NAME: VO THI THAO DUYEN ID NUMBER: 18076841 CLASS CODE: 420300165603 COHORT: 2018-2022 SUPERVISOR NAME: NGUYEN THI THUY LOAN, M.A HCMC, 12/2021 MINISTRY OF INDUSTRY AND TRADE INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES - - Student name : Vo Thi Thao Duyen ID Number : 18076841 Class Code : 420300165603 Cohort : 2018-2022 Supervisor Name : Nguyen Thi Thuy Loan, M.A Student’s declaration: I declare that this graduation report is entirely my own work and does not involve in plagiarism or collusion It also has not been accepted as part of a submission to another purpose elsewhere I accept heavy penalty for any cheating or plagiarism Date submitted : December 9th, 2021 Signed : ………………… Word count : 8,600 words AN ANALYSIS OF ADVANTAGES AND DISADVANTAGES OF LEARNING SPEAKING ONLINE THROUGH ROLE PLAY ACTIVITIES AMONG ENGLISH-MAJORED SOPHOMORES AT FACULTY OF FOREIGN LANGUAGES OF INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY Abstract When COVID-19 pandemic has expanded all over the world, online learning is being applied in Faculty of Foreign Languages at IUH Consequently, role play activities in learning speaking skills are also being organized online It is essential to determine some aspects regarding this kind of activities This analysis aimed at finding out advantages and disadvantages of learning speaking online through role play activities Quantitative is the chosen methodology and questionnaire was given to 200 English-majored sophomores at FFL-IUH The results showed that role play activities have many benefits which includes helping students improve their speaking skills as well as their attitude toward learning speaking online Nevertheless, English-majored students at FFL-IUH faced some problems when learning speaking online with role play The findings indicated that students’ difficulties can be divided into internal and external drawbacks Internal shortcomings refer to learners’ knowledge and concentration on online speaking classes while external drawbacks relate to problems with online tools After the study, learners are given some advice to overcome the disadvantages Besides, recommendations are also mentioned for lecturers at FFLIUH to apply role play activities in teaching speaking skills more efficient Keywords: advantages and disadvantages, online speaking, role play activities ACKNOWLEDGEMENT As a senior at Faculty of Foreign Languages at Industrial University of Ho Chi Minh city, I was given the opportunity to work on a thesis and have a lot of experience writing academic papers I received a lot of support and coaching to assist me overcome any obstacles and finish this difficult but meaningful time First of all, I would like to thank the School Board of Industrial University of Ho Chi Minh City and the Faculty of Foreign Languages for providing me with several possibilities to complete my thesis in the best possible way Secondly, I want to show my gratitude to Ms Nguyen Thi Thuy Loan, M.A., my thesis advisor, for providing me with helpful counsel and assistance throughout the thesis process, as well as several fascinating suggestions and error fixes for my graduation thesis This dissertation would not have been feasible without her advice and unwavering support In addition, I would like to convey my appreciation to English-majored sophomores of the Faculty of Foreign Languages at Industrial University Ho Chi Minh City Those who took the time to complete my questionnaires Without their help, I would not have been able to finish the surveys Next, I want to thank my group members, Hoang Kieu Diem, Phan Thi Nhu Phuong and Vo Thi Kim Le who have always been friendly, supportive, and quick to assist me Finally, I must appreciate a number of authors who have published a variety of relevant materials so that I may now read their works, which have supplied me with a lot of information In conclusion, I truly want to express my deepest thanks to all people who assisted and encouraged me to complete my graduation thesis Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 Table of contents CHAPTER I: INTRODUCTION 1.1 Rationale 1.2 Research objectives 1.3 Research questions 1.4 Scope of the study CHAPTER II LITERATURE REVIEW 2.1 Definitions of key terms 2.1.1 Definition of speaking skills 2.1.2 Definition of online learning 2.1.3 Definition of role play activities 2.2 Results of previous studies 2.2.1 Advantages of role play activities in learning speaking online 2.2.2 Disadvantages of role play technique in learning speaking online 11 2.3 Summary of previous studies 13 CHAPTER III: RESEARCH DESIGN 15 3.1 Research site 16 3.2 Participants/Objects 16 3.3 Research methodology and research methods 16 3.3.1 Research methodology 16 3.3.2 Research methods 17 3.4 Procedures 17 3.5 Data analysis 17 CHAPTER IV: FINDINGS AND DISCUSSION 19 4.1 Findings 20 4.1.1 The general information of English-majored sophomores at FFL-IUH 20 4.1.2 The advantages of role play activities in learning speaking online among Englishmajored sophomores at FFL-IUH 24 4.1.3 The disadvantages of role play activities in learning speaking online among Englishmajored sophomores at FFL-IUH 28 4.1.4 Second-year English-majored students’ further perspective about role play activities in learning speaking online at FFL-IUH 32 Supervisor: Nguyen Thi Thuy Loan, M.A Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 4.2 Discussion 34 4.2.1 The general information about English-majored sophomores at FFL-IUH 34 4.2.2 The advantages of role play activities in learning speaking online among Englishmajored sophomores at FFL-IUH 34 4.2.3 The disadvantages of learning speaking online through role play activities toward English-majored at FFL-IUH 35 4.2.4 Students’ further perspective regarding role play activities in learning speaking online at FFL-IUH 36 CHAPTER V: CONCLUSION 37 5.1 Conclusion 38 5.2 Suggestions 38 5.2.1 Suggestions for English-majored students at FFL-IUH 38 5.2.2 Suggestions for lecturers at FFL-IUH 39 5.3.3 Suggestion for FFL’s Executive Board 39 5.3 Limitations of the study 39 5.4 Further study 39 REFERENCES: 41 APENDICES 43 Supervisor: Nguyen Thi Thuy Loan, M.A Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 Table of figures Figure Figure 2.1 Components of speaking skills Table Table 4.1: Number of speaking online periods that 2nd-year English-majored students have learned per week………………………………………………………………………………….20 Table 4.2: Second-year English-majored students’ interesting topic when learning speaking online through role play activities at FFL-IUH………………………………………………… 24 Chart Chart 4.1: The figures of English-majored sophomores at FFL-IUH who have learned speaking online 20 Chart 4.2 The figures of apps that English-majored students have used to learn speaking online at FFL-IUH 21 Chart 4.3 The figures of the frequency of practicing speaking skills through role play activities among English-majored sophomores at FFL-IUH in online classes 22 Chart 4.4 The figures of English-majored sophomores at FFL-IUH who like learning speaking online through role play activities 22 Chart 4.5 Type of role play activities that have usually been applied in learning speaking skills among English-majored sophomores at FFL-IUH 23 Chart 4.6 Students’ opinion regarding joining in role play activities can improve speaking ability when learning online at FFL-IUH 25 Chart 4.7 Students’ opinions about advantages of role play activities in learning speaking online at FFL-IUH 26 Chart 4.8 The figures of frequency of students’ problems when learning speaking online through role play activities at FFL-IUH 28 Chart 4.9 English-majored sophomores’ opinion about disadvantages of role play activities in learning speaking online at FFL-IUH 30 Chart 4.10 Students’ attitude after learning speaking online through role play activities 32 Chart 4.11 Students’ favorite type of role play activities 33 Supervisor: Nguyen Thi Thuy Loan, M.A Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 Chart 4.12 Students’ ideas about the way of participating in role play activities in online speaking class at FFL-IUH 33 Supervisor: Nguyen Thi Thuy Loan, M.A Student’s name: Vo Thi Thao Duyen Findi ngs & Discu ssion 10 Collecting and analyzing data (5) The author describes the data collecting and analyzing stages but the description does not form a coherent and logical whole The analysis methods are mainly chosen to answer the research questions, but the author has an insufficient command of the methods Relevance between research findings and objectives (5) The author demonstrates a poor level of understanding in the analysis of the research findings The research findings are inadequate in meeting objectives of study Evaluating and discussing the findings (5) The thesis does not succeed in making contribution to the knowledge base of the discipline and field of study Supervisor: Nguyen Thi Thuy Loan, M.A Student’s ID: 18076841 The author correctly presents the data collecting and analyzing stages and also outlines the analysis The analysis demonstrates a good command and reliable use of the method The author presents the data collecting and analyzing stages clearly The author makes good use of the data in the analysis The author chooses the methods sensibly to summarize the information provided by the data The author presents the data collecting and analyzing stages correctly and clearly The author makes great use of the data in the analysis The author chooses the relevant methods to best summarize the information provided by the data The author The author The author demonstrates demonstrates demonstrates a satisfactory adequate levels advanced understanding of levels of in the understanding understanding analysis of the in the analysis in the analysis research of the research of the research findings The findings findings The research The research research findings may findings are findings are be adequate adequate relevant to the but not as relevant to the objectives of described objectives of the study the study The research findings make a minor contribution to the knowledge base of the The research findings make a good contribution to the knowledge base of the The research findings make a significant contribution to the knowledge base of the discipline and field of study 56 Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 discipline and field of study discipline and field of study Conclusion & Reconmme ndation (10) No logical conclusions are reached Answers to research questions studied and discussion about them is almost entirely missing or it is unconnected from the perspective of the research The final summary in no way communicates the purpose and findings of the study The author demonstrates inadequate understanding of the strengths and weaknesses of his/her own research The conclusions are partially logical The link between the conclusions and research questions is left somewhat unclear The final summary only partially communicates the purpose and findings of the study The author demonstrates quite adequate understanding of the strengths and weaknesses of his/her own research The conclusions are presented logically and answers to research questions are explained in a good manner The final summary communicate s the purpose and findings of the study The author demonstrates adequate understanding of the strengths and weaknesses of his/her own research The conclusions are presented logically and answers to research questions are explained in a coherent manner The final summary is relevant and communicate s the objectives and findings of the study The author demonstrates good understanding of the strengths and weaknesses of his/her own research Referencing (5) References are of poor quality The format and layout are inconsistent and not in line with APA style The referencing is in a proper manner, but the layout of the bibliography is consistent with APA style There are, however, a number of inconsistencie s The referencing is in a proper manner and the layout of the bibliography is largely in line with APA style The referencing is in a proper and extensive manner The format and layout of the bibliography are correct and in line with APA style Concl usion 15 Supervisor: Nguyen Thi Thuy Loan, M.A 57 Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 Rubrics for Oral Presentation - Supervisor (10%) Item/ Weight Content (3) Performance (3) Unsatisfactory Developing Satisfactory Exemplary Organizational structure present but unclear with underdeveloped introduction, body and conclusion Transitions are awkward Organizational structure present clearly with introduction, body and conclusion A few transitions 10 Organizational pattern is compelling and moves audience through speech with ease Introduction draws in the audience and conclusion is satisfying Main points are clearly made and smoothly connected with transitions Very little gestures or eye contact Monotone voice or insufficient volume Reading of notes only Speech is often unintelligible Little gestures or eye contact Monotone voice or insufficient volume Little poise Heavy reliance on notes Abundant oral fillers and nonverbal distractions Mispronunciatio ns are frequent and cause some difficulty for the listener Appropriate organization al pattern used and easy to follow with developed introduction, understandab le body part and satisfying conclusion Main points are smoothly connected with transitions Adequate use of gestures, eye contact, language, and voice Limited oral fillers and nonverbal distractions Uses a wide range of pronunciatio n features Supervisor: Nguyen Thi Thuy Loan, M.A Effective use of gestures, eye contact, vivid language, and voice to add interest to speech Poised with use of notes for reference only No oral fillers and nonverbal distractions Clear pronunciation 58 Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 Time management (2) No regard for time constraints six or seven minutes above or below the allotted time Presentation given within four or five minutes above or below the allotted time Questions response (2) Unable to respond many questions Most questions are responded competently Supervisor: Nguyen Thi Thuy Loan, M.A Presentation given within two or three minutes above or below the allotted time Nearly all questions are responded knowledgabl y and respectively Presentation given within time constraints All questions are responded knowledgably and respectively 59 Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 Rubrics for Written Graduation Thesis - Examiner (80%) Item/ Weight Unsatisfactory There are consistent mistakes in the required format Developing There are several mistakes in the required format Coherence and Organization (4) The development of paper is vague; no apparent logical order of presentation The paper is presented with connected concept and ideas, clear transitions Language Usage (3) There are consistent spelling and grammar mistakes in the paper There are several spelling and grammar mistakes in the paper Format (3) 10 Rationale and objectives of research (5) The rationale of the research topic area is unclearly described Little evidence shows the significance and objectives of the research topic Research questions (5) Research questions are not successfully defined Introd uction 10 Supervisor: Nguyen Thi Thuy Loan, M.A The rationale of the research topic is presented and the significance and objectives of the paper is justified Research questions are defined Satisfactory There are minor mistakes in the required format The paper is presented in logical sequence and well organized There are minor spelling and grammar mistakes in the paper The rationale of the research topic is adequately defined The significance and objectives of the paper is well justified Research questions are coherently and clearly defined Exemplary 10 There are hardly any mistakes in the required format The paper is clearly stated, well-developed and well organized There are hardly any spelling and grammar mistakes in the paper The rationale of the research topic is introduced in a coherent and interesting manner The significance and objectives of the paper is well justified Research questions are scientifically meaningful and challenging 60 Student’s name: Vo Thi Thao Duyen Literat ure Review 15 15 Student’s ID: 18076841 Definitions of key terms/conce pts (5) Definition of key concepts is insufficient Key concepts are recognized The key concepts related to the research topic are defined The key concepts related to the research topic are also clearly defined Review of previous studies (10) The previous studies are inadequately relevant with the research topic and inappropriatel y summarized The previous studies are relevant with the research topic and summarized The previous studies are quite relevant with the research topic and appropriatel y summarized The author justifies his/her choice of analysis methods and demonstrate s effective application of relevant research methodolog y The previous studies are adequately relevant with the research topic and appropriately summarized Research Methodology and Methods (10) The author displays such a low level of research methodology and methods that it can be regarded as unacceptable Resear ch Design 15 Supervisor: Nguyen Thi Thuy Loan, M.A The author correctly presents the research methods and shows good organization and application of research methodology The author justifies his/ her choice of research methods systematically and demonstrates a deep understanding in the application of relevant research methodology 61 Student’s name: Vo Thi Thao Duyen Collecting and analyzing data (5) The author describes the data collecting and analyzing stages but the description does not form a coherent and logical whole The analysis methods are mainly chosen to answer the research questions, but the author has an insufficient command of the methods Relevance between research findings and objectives (5) The author demonstrates a poor level of understanding in the analysis of the research findings The research findings are inadequate in meeting objectives of study Evaluating and discussing the findings (10) The thesis does not succeed in making contribution to the knowledge base of the discipline and field of study Findin gs & Discuss ion 15 Supervisor: Nguyen Thi Thuy Loan, M.A Student’s ID: 18076841 The author correctly presents the data collecting and analyzing stages and also outlines the analysis The analysis demonstrates a good command and reliable use of the method The author presents the data collecting and analyzing stages clearly The author makes good use of the data in the analysis The author chooses the methods sensibly to summarize the information provided by the data The author The author demonstrates demonstrates a satisfactory adequate understanding levels of in the understandin analysis of the g in the research analysis of findings The the research research findings findings may be The research adequate but findings are not as adequate described relevant to the objectives of the study The research The research findings make a findings minor make a good contribution to contribution the knowledge to the base of the knowledge discipline and base of the field of study discipline The author presents the data collecting and analyzing stages correctly and clearly The author makes great use of the data in the analysis The author chooses the relevant methods to best summarize the information provided by the data The author demonstrates advanced levels of understanding in the analysis of the research findings The research findings are relevant to the objectives of the study The research findings make a significant contribution to the knowledge base of the discipline and field of study 62 Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 and field of study Conclusion & Reconmmen dation (10) Conclu sion 15 Referencing (5) No logical conclusions are reached Answers to research questions studied and discussion about them is almost entirely missing or it is unconnected from the perspective of the research The final summary in no way communicates the purpose and findings of the study The author demonstrates inadequate understanding of the strengths and weaknesses of his/her own research References are of poor quality The format and layout are inconsistent and not in line with APA style Supervisor: Nguyen Thi Thuy Loan, M.A The conclusions are partially logical The link between the conclusions and research questions is left somewhat unclear The final summary only partially communicates the purpose and findings of the study The author demonstrates quite adequate understanding of the strengths and weaknesses of his/her own research The referencing is in a proper manner but the layout of the bibliography is consistent with APA style There are, however, a number of inconsistencies The conclusions are presented logically and answers to research questions are explained in a good manner The final summary communicat es the purpose and findings of the study The author demonstrate s adequate understandin g of the strengths and weaknesses of his/her own research The referencing is in a proper manner and the layout of the bibliography is largely in line with APA style The conclusions are presented logically and answers to research questions are explained in a coherent manner The final summary is relevant and communicates the objectives and findings of the study The author demonstrates good understanding of the strengths and weaknesses of his/her own research The referencing is in a proper and extensive manner The format and layout of the bibliography are correct and in line with APA style 63 Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 Rubrics for Oral Presentation - Examiner (20%) Item/ Weight Content (6) Performance (6) Unsatisfactory Developing Satisfactory Exemplary Organizational structure present but unclear with underdeveloped introduction, body and conclusion Transitions are awkward Organizational structure present clearly with introduction, body and conclusion A few transitions Very little gestures or eye contact Monotone voice or insufficient volume Reading of notes only Speech is often unintelligible Little gestures or eye contact Monotone voice or insufficient volume Little poise Heavy reliance on notes Abundant oral fillers and nonverbal distractions Mispronunciatio ns are frequent and cause some difficulty for the listener Appropriate organizational pattern used and easy to follow with developed introduction, understandabl e body part and satisfying conclusion Main points are smoothly connected with transitions Adequate use of gestures, eye contact, language, and voice Limited oral fillers and nonverbal distractions Uses a wide range of pronunciation features 10 Organizational pattern is compelling and moves audience through speech with ease Introduction draws in the audience and conclusion is satisfying Main points are clearly made and smoothly connected with transitions Effective use of gestures, eye contact, vivid language, and voice to add interest to speech Poised with use of notes for reference only No oral fillers and nonverbal distractions Clear pronunciation Supervisor: Nguyen Thi Thuy Loan, M.A 64 Student’s name: Vo Thi Thao Duyen Time management (4) Questions response (4) No regard for time constraints six or seven minutes above or below the allotted time Unable to respond many questions Student’s ID: 18076841 Presentation given within four or five minutes above or below the allotted time Most questions are responded competently Supervisor: Nguyen Thi Thuy Loan, M.A Presentation given within two or three minutes above or below the allotted time Nearly all questions are responded knowledgably and respectively Presentation given within time constraints All questions are responded knowledgably and respectively 65 Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 Rubrics for Teamwork (10%) Rubrics for Supervisor’s Appraisal (5%) Student’s name: Vo Thi Thao Duyen Item/ Weight Unsatisfactory Group Planning & Decision Student code: 18076841 There is no planning& decision-making process, decisions are made by individuals Developing A procedure for planning& making decisions is established by the group, but it is not clear and/or it focuses on individuals The group establishes informal roles for each member The workload could be distributed more equally Scheduled meetings minutes Scheduled meetings are often recorded, minutes are rarely and the recorded, and the contribution of efforts are each team scattered members are NOT identified The group does not establish roles for each member Roles & and/or the Distribution workload is unequally distributed Meeting Minutes Satisfactory Supervisor: Nguyen Thi Thuy Loan, M.A A clear procedure for planning & making decisions in research work is informally established by all members of the group Exemplary 10 A clear procedure for planning & making decisions in research work is formally established by all members of the group The group establishes clear and formal roles for each member and distributes the workload equally The group establishes and documents clear and formal roles for each member and distributes the workload equally Scheduled meetings minutes are usually recorded, and the contribution of each team members are identified Scheduled meetings minutes are always recorded, and the contribution of each team members are identified 66 Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 Rubrics for Peer Evaluation (5%) Name of member: Vo Thi Thao Duyen Item/ Weight Unsatisfactory Developing Satisfactory Does not collect Contribution any relevant to the team information; no project useful suggestions to (10) address team's needs; Collects information when prodded; tries to offer some ideas, but not well developed, and not clearly expressed, to meet team's needs; Does not perform assigned tasks; often misses Taking meetings and, responsibility when present, does not have (10) anything constructive to say; relies on others to the work; Rarely listens to, shares with, Working with and supports the others efforts of others; often (10) uses inappropriate language; often is not a good team member Performs assigned tasks but needs many reminders; attends meetings regularly but generally does not say anything constructive; sometimes expects others to his/her work Usually listens to others but sometimes does not pay much attention when others talk, and assumes their ideas will not work; Collects basic, useful information related to the research, occasionally offers useful ideas to meet the team's needs; Exemplary 10 Collects and presents to the team a great deal of relevant information; offers well-developed and clearly expressed ideas directly related to the group's topic Performs all assigned tasks; attends meetings regularly and usually participates effectively; Performs all tasks very effectively; attends all meetings and participates enthusiastically; Generally listens to others' points of view; always uses appropriate and respectful language; tries to make a definite effort to understand others' ideas; Almost always listens to others and their ideas; helps them develop their ideas while giving them full credit Total: 30/3 = 10 Evaluator's name: Hoàng Kiều Diễm Date of evaluation: 7/12/2021 Supervisor: Nguyen Thi Thuy Loan, M.A 67 Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 Name of member: Vo Thi Thao Duyen Item/ Weight Unsatisfactory Developing Satisfactory Does not collect Contribution any relevant to the team information; no project useful suggestions to (10) address team's needs; Collects information when prodded; tries to offer some ideas, but not well developed, and not clearly expressed, to meet team's needs; Does not perform assigned tasks; often misses Taking meetings and, responsibility when present, does not have (10) anything constructive to say; relies on others to the work; Rarely listens to, shares with, Working with and supports the others efforts of others; often (10) uses inappropriate language; often is not a good team member Performs assigned tasks but needs many reminders; attends meetings regularly but generally does not say anything constructive; sometimes expects others to his/her work Usually listens to others but sometimes does not pay much attention when others talk, and assumes their ideas will not work; Collects basic, useful information related to the research, occasionally offers useful ideas to meet the team's needs; Exemplary 10 Collects and presents to the team a great deal of relevant information; offers well-developed and clearly expressed ideas directly related to the group's topic Performs all assigned tasks; attends meetings regularly and usually participates effectively; Performs all tasks very effectively; attends all meetings and participates enthusiastically; Generally listens to others' points of view; always uses appropriate and respectful language; tries to make a definite effort to understand others' ideas; Almost always listens to others and their ideas; helps them develop their ideas while giving them full credit Total: 30/3 = 10 Evaluator's name: Phan Thị Như Phương Date of evaluation: 7/12/2021 Supervisor: Nguyen Thi Thuy Loan, M.A 68 Student’s name: Vo Thi Thao Duyen Student’s ID: 18076841 Name of member: Vo Thi Thao Duyen Item/ Weight Unsatisfactory Developing Satisfactory Does not collect Contribution any relevant to the team information; no project useful suggestions to (10) address team's needs; Collects information when prodded; tries to offer some ideas, but not well developed, and not clearly expressed, to meet team's needs; Does not perform assigned tasks; often misses Taking meetings and, responsibility when present, does not have (10) anything constructive to say; relies on others to the work; Rarely listens to, shares with, Working with and supports the others efforts of others; often (10) uses inappropriate language; often is not a good team member Performs assigned tasks but needs many reminders; attends meetings regularly but generally does not say anything constructive; sometimes expects others to his/her work Usually listens to others but sometimes does not pay much attention when others talk, and assumes their ideas will not work; Collects basic, useful information related to the research, occasionally offers useful ideas to meet the team's needs; Exemplary 10 Collects and presents to the team a great deal of relevant information; offers well-developed and clearly expressed ideas directly related to the group's topic Performs all assigned tasks; attends meetings regularly and usually participates effectively; Performs all tasks very effectively; attends all meetings and participates enthusiastically; Generally listens to others' points of view; always uses appropriate and respectful language; tries to make a definite effort to understand others' ideas; Almost always listens to others and their ideas; helps them develop their ideas while giving them full credit Total: 30/3 = 10 Evaluator's name: Võ Thị Kim Lệ Date of evaluation: 7/12/2021 Supervisor: Nguyen Thi Thuy Loan, M.A 69 Student’s name: Vo Thi Thao Duyen Supervisor: Nguyen Thi Thuy Loan, M.A Student’s ID: 18076841 70