A research on the linguistic factors affecting the performances of the freshmen who are non major english students on toeic listening test at iuh graduation thesis faculty of foreign languages

MINISTRY OF INDUSTRY AND TRADE INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES - - GRADUATION THESIS A research on the linguistic factors affecting the performances of the freshmen who are non-major English students on TOEIC listening test at IUH STUDENT NAME: TANG THI KHA PHUONG ID NUMBER: 17033551 CLASS CODE: DHAV13B COHORT: 2017-2021 SUPERVISOR NAME: DINH THI HOA, M.A HCMC, 05/2021 MINISTRY OF INDUSTRY AND TRADE INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES - - GRADUATION THESIS A research on the linguistic factors affecting the performances of the freshmen who are non-major English students on TOEIC listening test at IUH STUDENT NAME: TANG THI KHA PHUONG ID NUMBER: 17033551 CLASS CODE: DHAV13B COHORT: 2017-2021 SUPERVISOR NAME: DINH THI HOA, M.A HCMC, 05/2021 MINISTRY OF INDUSTRY AND TRADE INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES - - Student name : TANG THI KHA PHUONG ID Number : 17033551 Class Code : DHAV13B Cohort : 2017-2021 Supervisor Name : DINH THI HOA, M.A Student‟s declaration: I declare that this graduation report is entirely my own work and does not involve in plagiarism or collusion It also has not been accepted as part of a submission to another purpose else where I accept heavy penalty for any cheating or plagiarism Date submitted: 20/06/2021 Signed : ……………………… Word count : 9300 words A research on the linguistic factors affecting the performances of the freshmen who are non-major English students on TOEIC listening test at IUH ABSTRACTS Listening skill, especially listening comprehension, plays an important role in the process of learning a foreign language in general, and TOEIC learning test in particular The research associated with learning and teaching English listening skills has been of increasing interest in Vietnam recently However, research with respect to the main factors affecting the TOEIC listening test of non-major English students at IUH is still limited Therefore, this study is conducted with the aim of investigating in-depth linguistic factors affecting the performance of freshmen who are non-major in English at IUH Questionnaires are used as the main instrument to collect data Based on the findings, the researcher proposes some recommendations for students to help them develop listening skills and eventually improve their TOEIC listening test scores Keywords: Listening, TOEIC Listening test, Linguistic factors ACKNOWLEDGEMENTS This graduation report would not have been completed without the support and endless efforts of number of individuals During the period of doing this thesis paper, I received a plenty of enthusiastic help and support that guide and encourage me to overcome all difficulties and finish this hard but meaning time Firstly, I would like to express thank the School Board of Industrial University of Ho Chi Minh City and Faculty of Foreign Languages for providing me with foundation as well as advanced knowledge of English language in my learning process and creating favorable conditions for me to carry out my internship Secondly, I sincerely thank to my supervisor - Ms Dinh Thi Hoa M.A., the English teacher of Faculty of Foreign Language, who instructed me procedure to the report, read and corrected my graduation outline, supported materials, gave me the ways to write the graduation report, and gave me useful guidance and advice that helped me finish the internship successfully From these advices, I could improve my English teaching skills and strategies greatly Without her help, I could not complete my internship course Thirdly, I would love to be thankful my best friend named Nguyen Thi Quynh Nhu who often shared my feelings and gave me timely advice during the internship With her suggestions and supporting, I have many useful ideas for doing this graduation paper Furthermore, I am so thankful to students who took part in the survey online on Facebook I was really appreciated their support In addition, I would like to sincerely thank all the authors of the books, magazines and the other materials listed in the reference part for their ideas that have been reflected and developed in the study In brief, I really thank to all people helping me complete this graduation report TABLE OF CONTENTS CHAPTER I: INTRODUCTION 1.1 Rationale: 1.2 Research Objectives 1.3 Research Question 1.4 Scope of the study 1.4.1 How are IUH's freshmen attitudes towards the TOEIC listening test? 1.4.2 What are the linguistic factors affecting IUH freshmen's performance on TOEIC listening test? 1.4.3 How to improve the TOEIC listening results for IUH freshmen? CHAPTER II: LITERATURE REVIEW 2.1 Definitions of key terms 2.1.1 Definitions of Listening 2.1.2 Definitions of Listening Comprehension 2.1.3 Linguistic factors 2.1.4 TOEIC Test 11 2.2 Results of previous studies 14 CHAPTER III: RESEARCH DESIGN 17 3.1 Research site: 18 3.2 Participants: 18 3.3 Research methodology and research methods: 18 3.3.1.Research methodology:……………………………… ………………………………18 3.3.2 Research Methods 19 3.4 Produces 20 3.5 Data analysis 21 CHAPTER IV: FINDING AND DISCUSSION 22 A FINDINGS: 23 PART I - How are IUH's freshmen attitudes towards the TOEIC listening test? 23 PART II- What are the linguistic factors affecting IUH freshmen's performance on TOEIC listening test? 28 PART III- How to improve TOEIC listening test results for IUH freshmen? 31 B DICUSSION 36 CHAPTER V: CONCLUSION 39 5.1 CONCLUSION 40 5.2 RECOMMENDATIONS 41 5.3 LIMITATIONS OF THE STUDY 41 5.4 FURTHER STUDY 42 REFERENCES 43 APPENDICES 49 TABLES OF FIGURES Figure Do you think the TOEIC listening test is especially important for students? 23 Figure 2: How you think about the TOEIC listening test? 24 Figure 3: How you feel when you the TOEIC listening test? 25 Figure 4: How much time you spend practicing your listening skills? 26 Figure 5: Which TOEIC listening parts make you feel the most bored and hardest? 27 Figure 6: What are the linguistic factors affecting IUH freshmen's performance on the TOEIC listening test? 29 Figure 7: What you usually to improve your listening skill? 31 Figure 8: From your point of view, you think students need to have the strategies for the TOEIC listening test? 32 Figure 9: Do you usually before doing the TOEIC listening test? 33 Figure 10: What you usually while doing listening TOEIC? 34 Figure 11: What you usually when you cannot listen to the test? 35 LIST OF ABBREVIATIONS Ex: Example IUH: Industrial University of Ho Chi Minh City IELTS: International English Language Testing System L2: Second Language TOEIC: Test of English for International Communication TOEFL: Test Of English as a Foreign Language Student name: TANG THI KHA PHUONG Student ID Number: 17033551 methodology shows good demonstrates methods that it can be organization and effective systematically regarded as application of application of and unacceptable research relevant research demonstrates a methodology methodology deep understanding in the application of relevant research methodology Collecting and The author The author The author The author analyzing data describes the correctly presents presents the data presents the (5) data collecting the data collecting collecting and data collecting and analyzing and analyzing analyzing stages and analyzing stages, but the stages and clearly The stages description does outlines the author makes correctly and not form a analysis The good use of the clearly The coherent and analysis data in the author makes Research logical whole demonstrates a analysis The great use of the findings The analysis good command author chooses data in the 15 methods are and reliable use of the methods analysis The mainly chosen the method sensibly to author chooses to answer the summarize the the relevant research information methods to questions, but provided by the best the author has data summarize the an insufficient information command of the provided by methods the data 62 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 Relevance The author The author The author The author between demonstrates a demonstrates demonstrates demonstrates research poor level of satisfactory adequate levels of advanced levels findings and understanding understanding in understanding in of objectives in the analysis the the analysis of the understanding (5) of the research analysis of the research findings in the analysis findings The research findings The research of the research research The research findings are findings The findings are findings may be adequate relevant research inadequate in adequate but not to the objectives findings are meeting as described of the study relevant to the objectives of objectives of study the study Evaluating and The thesis fails The research The research The research discussing the in making findings make a findings make a findings make a findings contribution to minor good contribution significant (5) (10) the knowledge contribution to the to the knowledge contribution to base of the knowledge base base of the the knowledge discipline and of the discipline discipline and base of the field of study and field of study field of study discipline and field of study 10 Conclusions & No logical The conclusions The conclusions The are partially are presented conclusions reached logical The link logically and are presented Answers to between the answers to logically and research conclusions and research answers to questions studied research questions questions are research and discussion is left somewhat explained in a questions are about them is unclear The final good manner explained recommendation conclusions are (10) 63 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 almost entirely summary only The final in a coherent missing or it is partially summary manner The unconnected communicates the communicates final summary from the purpose and the purpose and is relevant and perspective of findings of the findings of the communicates the research study The author study The author the objectives The final demonstrates quite demonstrates and findings of summary in no adequate adequate the study The way understanding of understanding of author communicates the strengths and the strengths and demonstrates the purpose and weaknesses of weaknesses of good findings of the his/her own his/her own understanding study The research research of the strengths author and demonstrates weaknesses of inadequate his/her own understanding of research the strengths and weaknesses of his/her own research Referencing (5) References are The referencing is The referencing The of poor quality in a proper is in a proper referencing is The format and manner, but the manner and the in a proper and layout are layout of the layout of the extensive inconsistent and bibliography is bibliography is manner The not in line with consistent with largely in line format and APA style APA style There with APA style layout of the are, however, a bibliography few are correct and inconsistencies in line with 64 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 APA style 65 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 Rubrics for Oral Presentation (10%) Item/ Weight Unsatisfactory Developing Satisfactory Exemplary 10 Content Organizational Organizational Appropriate Organizational (3) structure present structure present organizational pattern but unclear with clearly pattern used and compelling underdeveloped introduction, easy to follow moves audience introduction, body with through body and with and A and speech introduction, with understandable Introduction Transitions are body part draws awkward satisfying audience conclusion Main conclusion points satisfying Main conclusion conclusion developed is few transitions and are smoothly ease in the and is points are clearly connected with transitions made and smoothly connected with transitions Performance Very little (3) gestures or eye Adequate use of Effective use of or eye contact gestures, gestures, contact Monotone voice contact, Monotone voice or language, or volume insufficient volume gestures insufficient poise Reading notes Little of reliance Little Heavy on eye eye contact, voice and Limited vivid language, and voice add to oral fillers and interest to speech nonverbal Poised with use of notes for reference only notes Abundant distractions Speech is often oral fillers and Uses unintelligible nonverbal range a wide of only fillers No oral and 66 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 distractions pronunciation nonverbal Mispronunciatio features distractions Clear ns are frequent pronunciation and cause some difficulty for the listener Time No regard for Presentation Presentation Presentation given management time constraints given within given within two within (10minutes) six or seven four five or three minutes constraints (from (2) minutes above minutes above above or below 9-11 minutes) or below the allotted time or or below the time the allotted time allotted time Questions Unable to response respond many (2) questions Most questions Nearly are questions are responded responded knowledgably and knowledgably respectively responded competently all All questions are and respectively 67 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 Rubrics for Supervisor’s Appraisal (10%) Item/ Unsatisfactory Developing Satisfactory Exemplary Weight 10 Communic Students show a weak Students show an Students show Students show a ation skill communication skill in adequate a good very good (2) meetings with the communication skill communication communication supervisor and group in meetings with the skill in members supervisor and group meetings with with the members the supervisor supervisor and and group group members skill in meetings members Punctuality Students are always late Students are Students are Students are (2) in meetings with the sometimes late in usually always punctual supervisor meetings with the punctual in in meetings with supervisor meetings with the supervisor the supervisor Continuous Students show an Students show a Students show Students show a improveme unwilling attitude positive attitude a positive willing attitude nt towards assigned work, towards assigned attitude towards assigned (6) complete work late often work, complete towards work, complete and make no reference work late sometimes assigned work, work on time or from the supervisor and can make a complete work make alternative relevant reference on time or arrangement and from the supervisor make make a good alternative reference from arrangement the supervisor and make a good reference from the 68 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 supervisor 69 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 Rubrics for Teamwork (10%) Rubrics for Supervisor’s Appraisal (5%) Rubrics for Peer Evaluation (5%) Rubrics for Supervisor’s Appraisal (5%) Student’s name: Item/ Weight TANG THI KHA PHUONG Unsatisfactory Student code: 17033551 Developing Satisfactory A procedure for There Group Planning & Decision is planning no planning & & making decisions decision-making is established by process, decisions the group, but it are is made by individuals not clear and/or it focuses on individuals The group does not establish roles Roles & Distribution for each member and/or workload the is unequally distributed Meeting Minutes The group establishes informal roles for each member The workload could be distributed more equally A clear procedure for planning & making decisions in research work is informally established by all members of the group 10 A clear procedure for planning & making decisions in research work is formally established by all members of the group The group establishes clear and formal roles Exemplary for each member and distributes the workload equally The group establishes and documents clear and formal roles for each member and distributes the workload equally Scheduled meetings Scheduled Scheduled Scheduled minutes are rarely meetings minutes meetings minutes meetings minutes recorded, and the are often recorded, are usually are always 70 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 efforts are and the recorded and the recorded and the scattered contribution of contribution of contribution of each team each team members each team members are NOT are identified members are identified identified 71 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 Rubrics for Teamwork (10%) Rubrics for Peer Evaluation (5%) Name of member: TANG THI KHA PHUONG Item/ Weight Unsatisfactory Developing Satisfactory Exemplary Collects Collects Does not collect Contribution to the team project any relevant information; no useful suggestions to address team's needs; information when Collects basic, prodded; tries to useful information offer some ideas, related but not to well research, clearly expressed, useful ideas to meet meet team's the team's needs; needs; Does not perform assigned tasks; often misses meetings Taking responsibility when does and, present, not have anything constructive to say; on relies others to the work; presents and to the team a great deal of relevant information; offers well-developed and clearly expressed ideas directly related to the group's topic Performs assigned tasks but many reminders; attends needs meetings Performs regularly generally does not attends say all Performs all tasks but assigned tasks; very constructive; to and meetings all and usually participates participates sometimes expects effectively; others effectively; meetings attends anything regularly enthusiastically; his/her work Working with Rarely listens to, Usually listens to Generally, others the developed, and not occasionally offers to 10 shares with, and others listens Almost always but to others' points of listens to others 72 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG supports the sometimes efforts of others; not often Student ID Number: 17033551 pay uses attention inappropriate much appropriate and helps when respectful them develop their ideas others talk, and language; tries to while giving them language; often is assumes not a good team ideas member does view; always uses and their ideas; their make will work; a definite full credit not effort to understand others' ideas; Final score: 10 Evaluator's name: NGUYEN THI QUYNH NHU Date of evaluation: 20/ 06/2021 73 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY FACULTY OF FOREIGN LANGUAGES PROGRESS FORM GRADUATION THESIS Research title: A research on the linguistic factors affecting the performances of the freshmen who are non-major English students on TOEIC listening test at Industrial University of Ho Chi Minh City Student name: …TANG THI KHA PHUONG… Student ID No.: 17033551 Supervisor name: ….DINH THI HOA, M.A … Week Date Content Supervisor’s comments & Signature 16/11/2020 - Teacher gives the documents related to Graduation Thesis including Examiner‟s Evaluation Form, Supervisor‟s Evaluation Form, Rubrics for Written Graduation Thesis) - Teacher discusses about the Topic 24/02/2021 - Answering the question related to the documents - Teacher checks the topic 74 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG - Student ID Number: 17033551 Finding 10 documents related to the topic 31/03/2021 - Writing chapter and - Submitting chapter 1, (offline) - Teacher checks it and gives her comments 09/04/2021 - Discussion chapter and - Teacher checks again chapter and - Discussion chapter and - Teacher gives the ideas about the survey questions 25/04/2021 - Submitting the survey question.(online) - Teachers checks the survey question again 02/06/2021 - Submitting full chapter 1, 2, and (online) 04/06/2021 - Teacher checks some mistakes 16/06/2021 - Submitting full Graduation Thesis Check Progress - Work completion: 95% - Continue or not? ………………NOT…………… The supervisor‟s approval of the students‟ submission (Yes/ No): ……………………… 75 Supervisor name: DINH THI HOA, M.A Student name: TANG THI KHA PHUONG Student ID Number: 17033551 Date: …………………………… Supervisor (Signature & Full name) DINH THI HOA, M.A Updated in July 2018 Prepared by: Le Thi Thuy, M.A Head of the Division: Tran Kieu My An, Ph.D August 29, 2020 Second Revision Vice Dean: Phan Thi Tuyet Nga, Ph.D 76 Supervisor name: DINH THI HOA, M.A