Chapter_12-Technology For The Meetings And Events Industry.pdf

PowerPoint Presentation 03/01/2014 1 Copyright ©2012, 2005 by Pearson Education, Inc Upper Saddle River, New Jersey 07458 • All rights reserved1 Technology Strategies for the Hospitality Industry, 2nd[.]

03/01/2014 Technology for the Meetings and Events Industry Chapter 12 Technology Strategies for the Hospitality Industry, 2nd ed Peter D Nyheim and Daniel J Connolly Copyright ©2012, 2005 by Pearson Education, Inc Upper Saddle River, New Jersey 07458 • All rights reserved INTRODUCTION • It wasn’t all that long ago when meetings and events were planned and executed on paper, or without the aid of technology – Now, it is important for a meeting/event planner to be comfortable using various technological advances to maximize a meeting or event’s return on investment (ROI) Technology Strategies for the Hospitality Industry, 2nd ed Peter D Nyheim and Daniel J Connolly Copyright ©2012, 2005 by Pearson Education, Inc Upper Saddle River, New Jersey 07458 • All rights reserved 03/01/2014 AUDIO AND VISUAL EQUIPMENT • Meetings are typically held to communicate a message and/or to increase learning • Every meeting or event requires its attendees to see and hear the presentation – Audio – Visual – Virtual Meetings Technology Strategies for the Hospitality Industry, 2nd ed Peter D Nyheim and Daniel J Connolly Copyright ©2012, 2005 by Pearson Education, Inc Upper Saddle River, New Jersey 07458 • All rights reserved DESKTOP AND ONLINE TOOLS • The planning process of meetings/events has certainly become more efficient with the increased use of technology • Computers, both desktop applications and online tools, help to organize and analyze the vast amount of information needed to make the best decisions for a meeting/event Technology Strategies for the Hospitality Industry, 2nd ed Peter D Nyheim and Daniel J Connolly Copyright ©2012, 2005 by Pearson Education, Inc Upper Saddle River, New Jersey 07458 • All rights reserved 03/01/2014 DESKTOP AND ONLINE TOOLS • • • • High-Speed Internet Access Desktop Applications Portals and Online Searching Social Networking Technology Strategies for the Hospitality Industry, 2nd ed Peter D Nyheim and Daniel J Connolly Copyright ©2012, 2005 by Pearson Education, Inc Upper Saddle River, New Jersey 07458 • All rights reserved COMMUNICATION DEVICES • Meeting/event managers use a wide variety of technology to communicate prior to a meeting/event, or on-site – VoIP – RFID – Audience Response Systems – PDA – Bluetooth Technology Strategies for the Hospitality Industry, 2nd ed Peter D Nyheim and Daniel J Connolly Copyright ©2012, 2005 by Pearson Education, Inc Upper Saddle River, New Jersey 07458 • All rights reserved 03/01/2014 THE FUTURE • Corbin Ball, of Corbin Ball Associates, discusses some of the upcoming trends in meeting technology on his Web site • Many future innovations in meetings/events technology will center on Web 2.0 (the participatory Web) • In the future, meeting/event managers can use Wikis (interactive, collaborative Web pages) to track event management details – Wikis provide a common document usable by remote planning teams Technology Strategies for the Hospitality Industry, 2nd ed Peter D Nyheim and Daniel J Connolly Copyright ©2012, 2005 by Pearson Education, Inc Upper Saddle River, New Jersey 07458 • All rights reserved