IBM Systems IBM Director Management Pack for Microsoft System Center Operations Manager 2007 Installation and User’s Guide Version 5.20 GC30-4202-00 IBM Systems IBM Director Management Pack for Microsoft System Center Operations Manager 2007 Installation and User’s Guide Version 5.20 GC30-4202-00 Note Before using this information and the product it supports, read the information in Appendix D, "Notices." This edition applies to version 5.20 of IBM Director Management Pack for Microsoft System Center Operations Manager 2007 and to all subsequent releases and modifications until otherwise indicated in new editions © Copyright International Business Machines Corporation 1999, 2007 US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Contents Tables v About this publication vii Conventions and terminology vii Publications and related information vii How to send your comments ix Chapter IBM Director Management Pack for Microsoft System Center Operations Manager 2007 Chapter Integrating IBM Director UIM for Microsoft System Center Operations Manager Microsoft System Center Operations Manager installation requirements Installing IBM Director Management Pack for Microsoft System Center Operations Manager 2007 Chapter Working with IBM Director Management Pack for Microsoft System Center Operations Manager 2007 Appendix A Accessibility for IBM Director UIMs and management packs Appendix B IBM Director UIM for SCOM rule groups Appendix C CIM indications in IBM Director 11 Appendix D Notices 13 Trademarks 14 Index 17 © Copyright IBM Corp 1999, 2007 iii iv IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide Tables © Copyright IBM Corp 1999, 2007 v vi IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide About this publication This book provides instructions for installing IBM® Director Management Pack into the Microsoft® System Center Operations Manager 2007 and using the integrated features to manage systems in your environment Conventions and terminology These notices are designed to highlight key information: Note: These notices provide important tips, guidance, or advice Important: These notices provide information or advice that might help you avoid inconvenient or difficult situations Attention: These notices indicate possible damage to programs, devices, or data An attention notice appears before the instruction or situation in which damage can occur Publications and related information Use this topic to view and print a PDF of this information To view or download the PDF versions of the IBM Director UIMs and Management Packs information, select one of the following titles: v IBM Director Upward Integration Module for CA Unicenter Network and Systems Management r11 Installation and User’s GuideIBM Director Upward Integration Module for CA Unicenter Network and Systems Management r11 Installation and User’s GuideIBM Director Upward Integration Module for CA Unicenter Network and Systems Management r11 Installation and User’s Guide v IBM Director Upward Integration Module for CA Unicenter Network and Systems Management 3.1 Installation and User’s GuideIBM Director Upward Integration Module for CA Unicenter Network and Systems Management 3.1 Installation and User’s GuideIBM Director Upward Integration Module for CA Unicenter Network and Systems Management 3.1 Installation and User’s Guide v IBM Director Upward Integration Module for HP OpenView Installation and User’s GuideIBM Director Upward Integration Module for HP OpenView Installation and User’s GuideIBM Director Upward Integration Module for HP OpenView Installation and User’s Guide v IBM Director Management Pack for Microsoft System Center Operations Manager 2007 Release NotesIBM Director Management Pack for Microsoft System Center Operations Manager 2007 Release NotesIBM Director Management Pack for Microsoft System Center Operations Manager 2007 Release Notes v IBM Director Management Pack for Microsoft System Center Operations Manager 2007 Installation and User’s GuideIBM Director Management Pack for Microsoft System Center Operations Manager 2007 Installation and User’s GuideIBM Director Management Pack for Microsoft System Center Operations Manager 2007 Installation and User’s Guide v IBM BladeCenter® Chassis Management Pack for Microsoft System Center Operations Manager 2007 Release Notes, Version 1.0IBM BladeCenter Chassis Management Pack © Copyright IBM Corp 1999, 2007 vii for Microsoft System Center Operations Manager 2007 Release Notes, Version 1.0IBM BladeCenter Chassis Management Pack for Microsoft System Center Operations Manager 2007 Release Notes, Version 1.0 v IBM BladeCenter Chassis Management Pack for Microsoft System Center Operations Manager 2007 Installation and User’s GuideIBM BladeCenter Chassis Management Pack for Microsoft System Center Operations Manager 2007 Installation and User’s GuideIBM BladeCenter Chassis Management Pack for Microsoft System Center Operations Manager 2007 Installation and User’s Guide v IBM BladeCenter Chassis Management Pack for Microsoft Operations Manager 2005 Installation and User’s GuideIBM BladeCenter Chassis Management Pack for Microsoft Operations Manager 2005 Installation and User’s GuideIBM BladeCenter Chassis Management Pack for Microsoft Operations Manager 2005 Installation and User’s Guide v IBM Director Management Pack for Microsoft Operations Manager 2005 Installation and User’s GuideIBM Director Management Pack for Microsoft Operations Manager 2005 Installation and User’s GuideIBM Director Management Pack for Microsoft Operations Manager 2005 Installation and User’s Guide v IBM Director Upward Integration Module for Microsoft Systems Management Server Installation and User’s GuideIBM Director Upward Integration Module for Microsoft Systems Management Server Installation and User’s GuideIBM Director Upward Integration Module for Microsoft Systems Management Server Installation and User’s Guide v IBM Director Upward Integration Module for Tivoli® Management Framework Installation and User’s GuideIBM Director Upward Integration Module for Tivoli Management Framework Installation and User’s GuideIBM Director Upward Integration Module for Tivoli Management Framework Installation and User’s Guide v IBM Director Upward Integration Module for Tivoli NetView® Installation and User’s GuideIBM Director Upward Integration Module for Tivoli NetView Installation and User’s GuideIBM Director Upward Integration Module for Tivoli NetView Installation and User’s Guide Saving PDF files To save a PDF file, complete the following steps: Right-click the link to the PDF in your browser Perform one of the following tasks Web browser Command For Internet Explorer Click Save Target As For Netscape Navigator or Mozilla Click Save Link As Navigate to the directory in which you want to save the PDF file Click Save Downloading Adobe® Acrobat Reader You need Adobe Acrobat Reader installed on your machine to view or print these PDF files You can download a free copy from the Adobe Web site at www.adobe.com/products/acrobat/readstep.htmlwww.adobe.com/products/ acrobat/readstep.html viii IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide Appendix B IBM Director UIM for SCOM rule groups The IBM Director Agent Managed Systems allows SCOM 2007 to manage Level-1 and Level-2 managed systems These rules are assigned to all systems found in the IBM Director Agent Managed Systems view All the IBM Director Agent instances are discovered by script The IBM Director Agent contains the Availability, Communications, Device, Environmental, Heartbeat, Security and Other state monitors IBM Director Core Services These unit monitors process events from Level 1: IBM Director Core Services and generate alerts when warranted These monitors also set the state of the IBM Director Agent state monitors Device: v The system has been disconnected from the network v The system lease has expired v A power supply has failed v A system NIC is now online v The Remote Supervisor Adapter has detected that a system component is about to fail v A system POST event has been detected v The Remote Supervisor Adapter has detected that a disk drive has failed v An Advanced Systems Management processor has detected that a system power supply has failed v The system warranty has expired v A user has logged into the Remote Supervisor Adapter web interface v A processor threshold event has been detected v An AssetID event has been detected v A disk SMART event has been detected v A storage threshold event has been detected v The Remote Supervisor Adapter has detected that its error log is almost full or full v A RAID Health status event has been detected v A BIOS configuration change event has been detected Environmental: v A service processor has detected a fan threshold event v A temperature sensor threshold event has been detected v A fan sensor threshold event has been detected v A generic event has occurred v A voltage sensor threshold has been detected v The system chassis is open v A service processor has detected a voltage threshold event Security: v A service processor has detected that its error log is almost full or full v A processor event has been detected v A physical memory event has been detected Heartbeat: © Copyright IBM Corp 1999, 2007 v IBM Director Core Services Hardware Monitoring Status Communications: v A change in the state of NIC redundancy has been detected v A system NIC has failed v The primary NIC has failed The standby NIC has become active v A system NIC is now offline v The primary NIC is functional and is teamed Other: v An unclassified event has occurred The “Event Collection for IBM Director Agent” rule processes all WMI indications produced by Level-1 and Level-2 managed systems The rule must remain enabled in order to get the entire event from IBM Director Agent The “IBM Director Agent Discovery” objects runs on all the Windows systems under the management group It adds the IBM Director Agent and ServeRAID Agent component to each system according to the discovery result LSI Logic Storage Controllers These unit monitors process events from LSI Logic controllers running IBM Director Agent 5.20 or later and generate alerts when warranted These monitors also set the state of the IBM Director Agent state monitors Availability: v A RAID event of Warning severity from LSI has been detected v A RAID event of Critical severity from LSI has been detected The “Event Collection for LSI Logic controllers running IBM Director 5.20 or later Agent” rule processes all WMI indications from LSI Logic controllers produced by managed systems The rule must remain enabled in order to get the entire LSI event from Director Agent 5.20 or later ServeRAID Manager Agent These rules are assigned to all systems found in the “IBM Director Core Services 5.20.x” computer groups Systems are assigned to one of these computer groups based on the Computer Attribute “IBM Director ServeRAID Level Agent.” Systems in this group are assigned the IBM Director Agent role by the discovery script These unit monitors process events from IBM ServeRAID Level Agent and generate alerts when warranted These monitors also set the state of both the IBM Director Agent and ServeRAID agent state monitors v A RAID event of Warning severity from ServeRAID Agent has been detected v A RAID event of Critical severity from ServeRAID Agent has been detected The “Event Collection for IBM ServeRAID Agent” rule processes all WMI indications from Director ServeRAID Agent managed systems The rule must remain enabled in order to get the ServeRAID event from Director ServeRAID Agent 10 IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide Appendix C CIM indications in IBM Director CIM indications are the fundamental means that IBM Director receives hardware and system information Depending on how your system-management environment is implemented, IBM Director converts the CIM indications into events or other appropriate vehicles for communicating information to end consumers IBM Director converts CIM indications for use by Microsoft System Center Operations Manager 2007 events © Copyright IBM Corp 1999, 2007 11 12 IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide Appendix D Notices This information was developed for products and services offered in the U.S.A IBM may not offer the products, services, or features discussed in this document in other countries Consult your local IBM representative for information about the products and services currently available in your area Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead However, it is the user’s responsibility to evaluate and verify the operation of any non-IBM product, program, or service IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not grant you any license to these patents You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to: IBM World Trade Asia Corporation Licensing 2-31 Roppongi 3-chome, Minato-ku Tokyo 106-0032, Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice Any references in this information to non-IBM Web sites are provided for convenience only and not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk © Copyright IBM Corp 1999, 2007 13 IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact: IBM Corporation MW9A/050 5600 Cottle Road San Jose, CA 95193 U.S.A Such information may be available, subject to appropriate terms and conditions, including in some cases, payment of a fee The licensed program described in this document and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equivalent agreement between us Any performance data contained herein was determined in a controlled environment Therefore, the results obtained in other operating environments may vary significantly Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore, some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products This information contains examples of data and reports used in daily business operations To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental If you are viewing this information softcopy, the photographs and color illustrations may not appear Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: IBM IBM logo AIX® Asset ID BladeCenter 14 IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide DB2® DB2 Universal Database™ DS4000® eServer™ Electronic Service Agent™ i5/OS® IntelliStation® iSeries® Netfinity® NetServer NetView POWER® Predictive Failure Analysis pSeries® Redbooks® RETAIN® ServeRAID ServerProven® System i System p System Storage™ System x System z System z9® Tivoli Tivoli Enterprise Console® Virtualization Engine Wake on LAN xSeries® z/OS® z/VM® zSeries® Adobe, Acrobat, and Portable Document Format (PDF) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, other countries, or both Intel®, Itanium®, and Pentium® are trademarks of Intel Corporation in the United States, other countries, or both INFINIBAND, InfiniBand Trade Association and the INFINIBAND design marks are trademarks and/or service marks of the INFINIBAND Trade Association Java™ and all Java-based trademarks are trademarks or registered trademarks of Sun Microsystems, Inc in the United States, other countries, or both Linux® is a registered trademark of Linus Torvalds in the United States, other countries, or both Microsoft, Windows, and Windows NT® are trademarks of Microsoft Corporation in the United States, other countries, or both Red Hat and all Red Hat-based trademarks and logos are trademarks or registered trademarks of Red Hat, Inc., in the United States and other countries Appendix D Notices 15 UNIX® is a registered trademark of The Open Group in the United States and other countries Other company, product, or service names may be trademarks or service marks of others 16 IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide Index A about installation requirements Microsoft System Center Operations Manager 2007 accessibility features keyboard shortcut keys C CIM indications O Operations Console S 11 shortcut keys D disability management pack (continued) using Microsoft System Center Operations Manager 2007 Microsoft System Center Operations Manager 2007 installation requirements for T trademarks F features, accessibility I IBM Director management pack for Microsoft System Center Operations Manager 2007, installing IBM Director Management Pack for Microsoft System Center Operations Manager 2007 installing using installation requirements, Microsoft System Center Operations Manager 2007 Management Pack installing IBM Director management pack for Microsoft System Center Operations Manager 2007 IBM Director Management Pack for Microsoft System Center Operations Manager 2007 14 U using IBM Director Management Pack for Microsoft System Center Operations Manager 2007 K keyboard L legal notices 13 M management pack installing Microsoft System Center Operations Manager 2007 © Copyright IBM Corp 1999, 2007 17 18 IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide Readers’ Comments — We’d Like to Hear from You IBM Systems IBM Director Management Pack for Microsoft System Center Operations Manager 2007 Installation and User’s Guide Version 5.20 Publication No GC30-4202-00 We appreciate your comments about this publication Please comment on specific errors or omissions, accuracy, organization, subject matter, or completeness of this book The comments you send should pertain to only the information in this manual or product and the way in which the information is presented For technical questions and information about products and prices, please contact your IBM branch office, your IBM business partner, or your authorized remarketer When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring 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