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SalesTechniquesForHi Growth
Equations Marketing Consultants
Navigation
Navigation
• SALES : Actualization of Marketing Concepts
• SALES PLAN: Incorporatin
g
an incisive strate
gy
g
gy
• TARGET MARKET: Segmentation to select hi
p
otential
p
ros
p
ects
p
pp
Equations 2
Sales
Sales
Actualization of Marketing Concepts
Equations 3
The Business Cycle
Prototype
Product
Develo
p
ment
Materials
p
Market Research
Materials
Market
Production
•Se
g
mentation
Sales Actions
Sales Plan
Marketing
• Positioning
•
Branding
g
• Reaching the TM
-Distribution
Sales Force
• Situational
Analysis
• Strategy
Branding
• Product
Personality
•
Pricing
Equations 4
-
Sales
Force
• Programs & Events
Derivation
• Targets
Pricing
• Advertising
SALES PLAN
SALES
PLAN
Incorporating an Incisive Strategy
Equations 5
Step 1
-
Situational Analysis
Step
1
Situational
Analysis
• Environment Scan
– Growth Rate %: Push & retard factors
– Competition: in depth study
–
Profitability
Profitability
– Technology
• Effectiveness of resources
–
Productivity: ROCE; human resources; product / territory
• Systems Audit
–
Planning & control
Planning
&
control
–MIS
Equations 6
Step 2
–
Strategy Derivation
Equations 7
Equations’ Strategy Derivation Grid
Parameter Details
Competitors
WT A B C US Incisive Strategy
1. Product
Range
Broad range.
Largest in the
industry. Eco-
Premium
Premium
Features
Low end – High
end.
USPs
Number of
USPs
Number
of
USPs which
need to be
highlighted
properly
properly
Aesthetics
Is it in tune with
the current
trends?
Equations 8
Quality
Quality.
perception
Parameter Details
Competitors
2. Distribution
Penetration
% presence in
universe
WT A B C US Incisive Strategy
Share of
Counter
No. of units
sold versus
other brands
Distributor
Power
To drive
penetration &
share
Motivation of
Inputs;
Motivation
of
Trade
Inputs;
Monetary & non
monetary) to
keep trade
channels
channels
motivated.
Distribution
Structure
Single, two tier
and three tier
Equations 9
Structure
and
three
tier
distribution set
up
Similar Evaluation
Similar
Evaluation
…
To be done for
To
be
done
for
• Sales force
•
Advertising
•
Advertising
• Sales promotion
SlChiM t
•
S
upp
l
y
Ch
a
i
n
M
anagemen
t
• New Product development
Ctbd
•
C
orpora
t
e
b
ran
d
• PRICING
Equations 10
[...]... intensity • Reasons – Better product features – Geographical expansion – Quantum increase in resources for sale Equations 13 Step 5 – Programs / Events Gantt Ch t G tt Chart Program Event Timeline Week Nos Estimated Expense 1 2 3 4 5 Equations 14 Step 6 – Sales Budget • Targeted Sale : • Estimated Expenditure – – – – (A) Programs Events Sales Force Advertising g Any other (B) (A) – (B) = Contribution... Market Segmentation – Why? • A powerful technique to – – Spot opportunities – Develop products to suit desired segments – Optimize use of resources Equations 17 Basis For Segmentation • D Demographic : size; growth potential; geography hi i th t ti l h • Behavioral: style; specific requirement Equations 18 Case Study: Service Industry INTEGRATED PROPERTY MANAGEMENT BUSINESS Property management of LARGE.. .Sales Plan ‘ An Action Plan that converts STRATEGY into programs & events to achieve targets’ Equations 11 Step 3 - Targets SBU Past I Current Next Yr Year II Year III II A B C Growth % G th Equations 12 Step 4 – Assumptions & Reasons p p • Assumptions – Spurt in demand – Incorporating technology... knowledge – BPO’s – Mind Space; Hiranandani BPO s – IT – Infosys, Wipro etc – Banks, Media & MNCs • Physical coverage Equations 27 Compiling Targeted Data Base • Tele calling sales visit • Mailer follow up sales visit • Referrals Equations 28 Sales Visits • Pre Call : Info on corporate – Present practice p – Business size – Competition • Presentation – Our credentials • • • • Who are we Services USPs References... sq.ft and more • At multi locations for corporates (minimum per location 50K sq.ft.) Equations 25 Targeted Industries in Segment • • • • • BPO – call centres; b k office ll t back ffi IT co’s Banks Media MNC’s in FMCG, Pharma et al Equations 26 Data Mining • Publications – net / print –N Nasscom – Associations – Business today • Common knowledge – BPO’s – Mind Space; Hiranandani BPO s – IT – Infosys,... Portfolio of Services – Interior Design & execution – Facility Management – Office Support Services pp Equations 20 Interior Design & Execution • Discuss & conceptualize – Design – Layout – Color etc • Hire architect • Execute : outsourced contractors Equations 21 Facility Management • Housekeeping • Security • Maintenance – AC – Electrical – Water • Maintenance of gadgets – Phones / fax – Computers – Photocopiers . Sales Techniques For Hi Growth Equations Marketing Consultants Navigation Navigation • SALES : Actualization of Marketing Concepts • SALES PLAN: Incorporatin g an. Similar Evaluation Similar Evaluation … To be done for To be done for • Sales force • Advertising • Advertising • Sales promotion SlChiM t • S upp l y Ch a i n M anagemen t • New Product. Research Materials Market Production •Se g mentation Sales Actions Sales Plan Marketing • Positioning • Branding g • Reaching the TM -Distribution Sales Force • Situational Analysis • Strategy Branding •