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Facebook: @Dethivaonganhang www.facebook.com/dethivaonganhang FOREIGN TRADE UNIVERSITY FACULTY OF BUSINESS ADMINISTRATION -*** MIDTERM INTERNSHIP REPORT Major: International Business Administration APPLICATION OF GOOGLE APPS IN OPERATION MANAGEMENT OF HUNG DUNG LTD, COMPANY Name: Nguyễn Trung Hiếu Student Code: 1117250022 Class: A13 – CLC QTKD Course: 50 Instructor: Ms.Nguyen Thi Hanh, MBA www.ThiNganHang.com S Á C H – TÀ I L I Ệ U T H I T U Y Ể N Trang Facebook: @Dethivaonganhang www.facebook.com/dethivaonganhang ACKNOWLEDGEMENT At first, I am deeply indebted to my instructor Ms Nguyen Thi Hanh, Lecturer of Foreign Trade University for her guidance during the whole of the internship and research period I wish to express my great appreciation to her huge support and responsiveness throughout the research period Her suggestion and comments were really a great source of spirit to make the report improved significantly Furthermore, I am also grateful with Mr Nguyen Tien Hung , Vice Director of Hung Dung Ltd, Company, who has been helpful with general advising and supporting from beginning to end of my internship period Finally, I wish to thank all staffs and colleagues of Hung Dung Ltd, Company for their support during the time I worked and research in the company www.ThiNganHang.com S Á C H – TÀ I L I Ệ U T H I T U Y Ể N Trang Contents INTRODUCTION LIST OF ABBREVIATIONS PART 1: AN OVERVIEW OF HUNG DUNG LTD, COMPANY 1.The Formation and Development .3 2.The Functions and duties 3.The organizational structure 4.Main business 5.Business performance PART 2: Application of Google Apps in Operation Management of Hung Dung Ltd, Company 1.Introduction to Google Apps for business 2.Analysis of applications of Google Apps in Operation Management in Hung Dung Ltd, Company 10 2.1 Google Drive 11 2.2 Google Mail (Gmail) 20 3.Evaluation 22 PART 3: RECOMMENDATIONS 23 SUMMARY OF INTERNSHIP PROCESS 24 CONCLUSION 24 REFERENCE 26 www.ThiNganHang.com S Á C H – TÀ I L I Ệ U T H I T U Y Ể N Trang INTRODUCTION Internet has created a whole new atmosphere in the business world, with both the advantages and challenges In Vietnam, the business environment is increasingly competitive, the enterprise which early make improvements in management through the application of ICT is regarded as possessing tools to compete effectively Management business process is once "digitized" will significantly help to businesses in saving costs, time and personnel Therefore, more and more small and medium enterprises (SMEs) apply information technology solutions (IT) in company management , considered as a means to increase competitive advantages and maximize profits Starting from this situation, combined with the observation and practice process of 5-week internship being a purchase employee and an online marketing planner for Hung Dung Ltd, Company, and the knowledge gained during studying in Faculty of Business Administration – Foreign Trade University, I have chosen the research “Application of Google Apps in Operation Management of Hung Dung Ltd, Company” The research divided into main parts, apart from the preface and conclusion They are:  PART 1: Overview of Hung Dung Ltd, Company  PART 2: Application of Google Apps in Operation Management of Hung Dung Ltd, Company  PART 3: Recommendations LIST OF ABBREVIATIONS HD Ltd OEM ODM Hung Dung Limited Original equipment manufacturer Original design manufacturer LIST OF CHARTS, TABLES AND IMAGES Chart Organizational structure of Hung Dung Ltd, Company Chart Process of establish and using Google Drive Table STATEMENT INCOME Year 2012 Table Image Image Image Image Image 10 Image 11 Image 12 Image STATEMENT INCOME Year 2013 Example of Database of HD Company stored on Google Drive Example of Folder for each Department Planning and Working directly on Google Sheet in Google Drive Interactions, Changes Notification displayed on the right side in Google Drive Example of Customer Management Example of Books and Documents Management Using Gmail in work Example of gmail with specific domain and CC function ... Dung Ltd, Company  PART 2: Application of Google Apps in Operation Management of Hung Dung Ltd, Company  PART 3: Recommendations LIST OF ABBREVIATIONS HD Ltd OEM ODM Hung Dung Limited Original... 4.Main business 5.Business performance PART 2: Application of Google Apps in Operation Management of Hung Dung Ltd, Company 1.Introduction to Google Apps for... process of 5-week internship being a purchase employee and an online marketing planner for Hung Dung Ltd, Company, and the knowledge gained during studying in Faculty of Business Administration

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