eliminating contaminants to motivate pdf

1 1 Topic 11 Topic 11 Eliminating Contaminants Eliminating Contaminants MIB. Tran Thi Ai Vy MIB. Tran Thi Ai Vy Hoa Sen University Hoa Sen University 2 Study Questions Study Questions  Motivating by Giving Control Motivating by Giving Control  You Can’t Raise their Motivation You Can’t Raise their Motivation Higher than your own Higher than your own  Eliminating Unfairness Eliminating Unfairness  Managing Conflicts Managing Conflicts 3 Motivating by Giving Control Motivating by Giving Control  Self-controlling over work can help people to actively carry out their work, flexibly solve problem and feel owning the result Self-controlling over work can help people to actively carry out their work, flexibly solve problem and feel owning the result  It highly and intrinsically motivates employees. It highly and intrinsically motivates employees.  But old style managers have tried to control what, when and how their people perform work. But old style managers have tried to control what, when and how their people perform work.  It causes contaminant in work place. It causes contaminant in work place.  Pressures for local responsiveness Pressures for local responsiveness 4 Motivating by Giving Control Motivating by Giving Control  Modern manager should have employees Modern manager should have employees higher control at work. higher control at work.  Employees may decorate or rearrange Employees may decorate or rearrange their work place. their work place.  Select less important staffs for project Select less important staffs for project  Recommend some policies or decision Recommend some policies or decision options before they are chosen. options before they are chosen.  Exercise 8-1, 8-2 Exercise 8-1, 8-2 5 You Can’t Raise their Motivation You Can’t Raise their Motivation Higher than your own Higher than your own  When manager is in situation of When manager is in situation of overwork, unsolved problems, stress overwork, unsolved problems, stress or anger, he/she can not motivate or anger, he/she can not motivate others. others.  Oppositely, it may hurt or destroy Oppositely, it may hurt or destroy employees’ motivation. employees’ motivation.  Make sure manager are in positive Make sure manager are in positive emotion before communicating with emotion before communicating with employees. employees. 6 You Can’t Raise their Motivation You Can’t Raise their Motivation Higher than your own Higher than your own  When being not feeling positive, take When being not feeling positive, take these suggestions these suggestions • Isolate yourself emotionally from your Isolate yourself emotionally from your people to avoid to bring them down people to avoid to bring them down • Work on your own motivation before Work on your own motivation before you work with them. you work with them. • Exercise 8-3 Exercise 8-3 7 You Can’t Raise their Motivation You Can’t Raise their Motivation Higher than your own Higher than your own  What activities make you powerful? What activities make you powerful?  What make you relax? What make you relax?  What make you feel more control? What make you feel more control?  What reminds your past success and What reminds your past success and confident? confident?  Who make you feel up? Who make you feel up?  What activities make you feel strong What activities make you feel strong and healthy? and healthy? 8 Eliminating Unfairness Eliminating Unfairness  Unfairness in sharing of work Unfairness in sharing of work  Unfairness in policies ( Illegality) Unfairness in policies ( Illegality)  Unfairness in compensation Unfairness in compensation  Unfairness in information Unfairness in information 9 Unfairness in sharing of work Unfairness in sharing of work  Firstly, think again what employee says. Firstly, think again what employee says.  Thank her/ him for pointing out. Thank her/ him for pointing out.  Reassign the task if it is correct. Reassign the task if it is correct.  In case Joan, she is the only person who In case Joan, she is the only person who can do this task, manager should explain, can do this task, manager should explain, say sorry, acknowledge unfairness and let say sorry, acknowledge unfairness and let her/ him know your appreciation. her/ him know your appreciation.  In long term, it is necessary to load of her In long term, it is necessary to load of her work. work. 10 Unfairness in sharing of work Unfairness in sharing of work  See if they are right See if they are right  Give clear information to understand Give clear information to understand situation situation  If information does indicate unfairness and If information does indicate unfairness and there is no way to be done in short term, there is no way to be done in short term, offer sincere sympathy and appreciation offer sincere sympathy and appreciation for extra effort for extra effort  Work on leveling things out to eliminate Work on leveling things out to eliminate the unfairness in long term. the unfairness in long term. [...]... manger, unfair treatment, conflicts Manager should apply some ways to give more power to employee 17 Summary    He/ she must remember to manage his mood before trying to lead his/ her people To avoid unfairness in work place, it is necessary to use good communication, sincerely effort to make fair To solve productively conflicts, it needs to listen, actively ask and find solutions 18 ... unfairness arises To make sure to open the books as much as possible to let employees know what is going and how business is doing No harm will come from sharing it Information can be kept when there is a clear reason to do so 14 Managing Conflicts    One of the most serious contaminants in work place is conflict or disagreement Unsolved conflict can destroy motivation of employees Manager need to take interest... interest in solve it well 15 Managing Conflicts       How? Ask questions to understand the problems from both sites Active listen to clarify what you hear Be patient and take time to evaluate information Focus on problem, not on individual Insist on creative problem solving 16 Summary    There are 4 factors considered as contaminants which cause hurt employees’ motivation They are lacking of control... for their types of job There are some channels to select information of payment such as survey, webs, newspaper, advertisement, or head hunter organizations 12 Unfairness in compensation    In case, company gets little profit, be honest to let them know the situation and you will solve the problem when it is possible By this way, employees may try to stay because they either believe company’s potential...Unfairness in policies ( Illegality)    It is related to distinguishing religion, race, age, gender, disability, national origin Take immediate action by consulting a layer or HR department to make sure what you should do And meanwhile, do whatever seems reasonable in term of protecting your employees from further injury . 1 1 Topic 11 Topic 11 Eliminating Contaminants Eliminating Contaminants MIB. Tran Thi Ai Vy MIB. Tran Thi Ai Vy Hoa Sen University Hoa. secrets, unfairness arises. arises.  To make sure to open the books as To make sure to open the books as much as possible to let employees much as possible to let employees know what is going. ways to Manager should apply some ways to give more power to employee give more power to employee . . 18 Summary Summary  He/ she must remember to manage He/ she must remember to manage