Group5 Zalopay E WALLET APPE WALLET APP Group 5 Lecturer MBA Dang Thi Thu Hang MOBILE COMMERCE About us GROUP 5 Nguyen Huu Thuc Khanh 195110704 Hoang Thi Phuong Uyen 195120621 Mai Thi Trinh 205044036.
Group E-WALLET APP MOBILE COMMERCE Lecturer: MBA Dang Thi Thu Hang About us Nguyen Huu Thuc Khanh 195110704 GROUP Mai Thi Trinh 205044036 Hoang Thi Phuong Uyen 195120621 Part I: Introduction TABLE OF CONTENT M-CO MMERCE OVER VIEW ZALOPAY Part II: Analyze SWOT, RI VALS, MARKE TS MAR KETI NG MIX BUSINESS MODEL PAYMENT SYS TEM SECURITY S YS TEM CR M CUSTOMER EX PERIENCE IN TER FACE Part III: Conclusion Part I: Introduction M-COMMERCE M-commerce (mobile commerce) is the buying and selling of goods and services through wireless handheld devices such as smartphones and tablets As a form of e-commerce, m-commerce enables users to access online shopping platforms without needing to use a desktop computer (Contributor, 2019) IMPORTANCE OF M-COMMERCE The increasing number of smartphone users ✓ Convenience ✓ Consumers can purchase products and services on the go using a mobile device Smartphone users now dominate the traffic to eCommerce sites ABOUT ZALOPAY TRADI NG NA ME ZION J OINT S TOCK COMPANY DE VEL OPE D B Y ZION JS C VNG RELEA SED F OR THE F IRS T TIME DECEMBER TRADING NAME ZION JOINT STOCK COMPANY DEVELOPED BY ZION VNG 27 , 20 16 ( ZALJSC OPAY) RELEASED FOR THE FIRST TIME DECEMBER 27, 2016 (ZALOPAY) OP ERATI NG SYST EM:AND A NDROID AND IOS OPERATING SYSTEM: ANDROID IOS CATEGORY: FINANCIAL TECHNOLOGY CA TEGO RY: FINANCI AL T ECHNOLOG Y WEBSITE: ZALOPAY.VN WE BSI TE: ZAL OPAY VN ABOUT ZALOPAY FOR MANY YEARS (FROM 2018 TO 2022) TO BE IN THE TOP MOST USED E-WALLETS IN VIETNAM DEPOSIT/WITHDRAW MONEY FROM THE BANK TO THE WALLET OR FROM THE WALLET TO THE LINKED BANK ANYTIME, ANYWHERE Part II: Analyze 20 factors affecting customers' decision to use Zalopay e-wallet as follows: SECURITY Customer information is kept secure and payments are processed quickly DISPLAY User-friendly interface that works well with a variety of applications PROMOTION There are numerous incentive programs available VARIOUS SERVICES You can pay in many places with just an internet connection FUNDS When using Zalopay e-wallet, you 20 have many money options INTERFACE The Meaning of ZaloPay Logo Zalo Pay logo has simple colors, in harmony with 02 standard colors of the logo: blue and green The blue color used in ZaloPay logo brings trust, assurance, certainty like the features that Zalo e-wallet can bring to users Zalo Pay's overall logo is simple, harmonious colors bring a sense of security, trust and easy to remember User Interactions The registration and login interface for ZaloPay Sign up and log in using your phone number / Zalo account Sign up and log in In ZaLo, ZaloPay is used 2.1: Sign up and log in using your phone number / Zalo account obtain the app Open and select the login form Enter your phone number Enter your verification code Password creation => success 2.2: Interface Sign up and log in In ZaLo, ZaloPay is used Step 1: Select "Discover" and then "ZaloPay Wallet" from the Zalo app Step 2: Your Zalo account and the phone number you used to register Zalo will be used to create your ZaloPay wallet FEATURED Making use of payment and entertainment services Make your payment at the counter, Purchase scratch cards online Send money, receive money, and recharge Transfers in Zalo Chat Travel- transportation, Online shopping transfers by phone number/contacts and QR code Pay your bill, Purchase movie tickets Interbank transfers Interface for electricity payment by QR Code on e-invoice ZaloPay phone recharge interface CONCLUSION 1: Summary of the evaluation A diverse ecosystem of numerous services ZALOPAY Fosters customer trust by providing an easy-to-use, modern, and straightforward interface that facilitates payment ZaloPay is associated with Zalo => Competitive advantage Transferring money from ZaloPay to the bank is limited to three times per day This is an unavoidable disadvantage for ZaloPay However The utility is limited, and the regulations on money transfer are still restrictive for those who want to transfer a large sum of money in a single day ZaloPay has limitations that must be addressed and upgraded 2: SOLUTIONS Increase the amount and time allowed to trade during the day By perfecting the legal framework for e-wallet payment Increasing the number and variety of exclusive hot vouchers in a variety of fields such as dining, learning, airline tickets, and so on 2: SOLUTIONS Provide more utilities by collaborating with payment partners such as convenience stores, grab food, and so on to meet the needs of users Upgrade and maintain the system by constructing and heavily investing in technical infrastructure and software to accept payments via the Zalopay e-wallet THANK YOU FOR LISTENING ... DECEMBER 27, 2016 (ZALOPAY) OP ERATI NG SYST EM:AND A NDROID AND IOS OPERATING SYSTEM: ANDROID IOS CATEGORY: FINANCIAL TECHNOLOGY CA TEGO RY: FINANCI AL T ECHNOLOG Y WEBSITE: ZALOPAY. VN WE BSI... receive money Place: Currently, ZaloPay application is available on both iOS and Android platforms, so users can easily download and use it on smart mobile devices ZaloPay chooses a strategy of... development and maintenance Merchants Linking to multiple Human resources Transaction expenses Zalopay website Zalopay application Transaction Fees Advertisings Commissions REVENUE MODEL MULTIPLE CHANGES