Organization theory and design: Lecture 22 provides students with content about: organizational bureaucracy and control; rules and procedures; specialization and division of labor; hierarchy of authority; dynamic control systems;... Please refer to the lesson for details!
22 Organizational Bureaucracy & Control What is Bureaucracy? • Weber predicted triumph for bureaucracy because of its ability to ensure more efficient functioning of organizations What is Bureaucracy? • Weber’s dimensions of Bureaucracy are: Rules and procedures Specialization and division of labor Hierarchy of authority Technically qualified personnel Written communication and records centralization • Bureaucracy and organizational design Dynamic Control Systems Bureaucratic Control Market Control Clan Control Dynamic Control Systems Bureaucratic Control: – Rules, standards, hierarchy, legitimate authority Market Control: – Prices, competition Clan Control: – Tradition, shared values, trust ... to ensure more efficient functioning of organizations What is Bureaucracy? • Weber’s dimensions of Bureaucracy are: Rules and procedures Specialization and division of labor Hierarchy of authority... Hierarchy of authority Technically qualified personnel Written communication and records centralization • Bureaucracy and organizational design Dynamic Control Systems Bureaucratic Control Market... Bureaucratic Control Market Control Clan Control Dynamic Control Systems Bureaucratic Control: – Rules, standards, hierarchy, legitimate authority Market Control: – Prices, competition Clan Control: – Tradition,