WORK EXPERIENCE INTERNSHIP REPORT company VIETSTAR GROUP JOINT STOCK COMPANY

MINISTRY OF EDUCATION & TRAINING HOA SEN UNIVERSITY FACULTY OF LANGUAGES – INTERNATIONAL CULTURES WORK EXPERIENCE INTERNSHIP REPORT Company Department Supervisor Duration Student Student ID Class : VIETSTAR GROUP JOINT STOCK COMPANY : Recruitment : Nguyễn Gia Bảo – Recruitment specialist : 25/07/2022 - 09/09/2022 : Nguyễn Hoàng Thy : 2192726 : TA191 ACKNOWLEDGEMENTS First of all, I would like to thank Hoa Sen University for giving me the opportunity to participate in a cognitive internship organized by the university Hoa Sen University has helped me gain practical experience, apply the knowledge learned at school and practice new skills and knowledge while doing an internship Secondly, for their assistance in guiding me through my internship, I also like to thank Ms Vo Thi Kieu Loan - Coordinator of the Cognitive Internship of BM Anh, and Ms Nguyen Thi Thanh Hong, English Lecturer in the Faculty of International Languages and Cultures for helping me complete my internship this report well In the process of writing the report, Ms Thanh Hong was dedicated and guided and helped me a lot, in addition, she also pointed out the mistakes in my article so that I could fix them and make the most complete report Next, i would want to thank as well as the business that helped me reach these accomplishments so that I could have practical experiences that bring me results I want to thank Ms Men Tran who is the Vietstar Group Company's head of recruitment department I would like to thank Nguyen Gia Bao recruitment specialist, who is also my supervisor Finally, the brothers and sisters working in departments at Vietstar Group joint stock Company allowed me to experience, learn and work in a real business environment at Vietstar Group joint stock Company, I was able to apply lessons that I had not yet practiced From there, I will try to improve and complete myself better In addition, Mr.Bao, the supervisor, enthusiastically provided instructional materials on how to make an accurate report and arranged a time to meet, exchange, answer questions, and comment on the intern's report SUPERVISOR’S REMARKS Table of contents ACKNOWLEDGEMENTS i SUPERVISOR’S REMARKS ii CHAPTER 1: INTRODUCTION .1 CHAPTER 2: ORGANIZATION .2 2.1 General information .2 2.2 Business activities 2.3 Company structure .3 CHAPTER 3: POSITION AND TASKS 3.1 Position 3.2 Tasks 3.3 The knowledge and experience 10 CHAPTER 4: WORKING ENVIRONMENT 12 CHAPTER 5: SELF-EVALUATION .14 5.1 Strengths 14 5.2 Weaknesses .14 CHAPTER 6: RECOMMENDATIONS 16 6.1 Recommendations to the company 16 6.2 Recommendations to the University 16 6.3 Recommendation to the intern 16 CHAPTER 7: CONCLUSION 18 APPENDICES 20 List of figures Figure Logo of Vietstar Group Joint Stock Company Figure Organizational chart of the apparatus and departments at Vietstar Group Joint Stock Company Figure Lazada customer care recruitment design image Figure UBANK customer care recruitment design image Figure Page to update information about candidates applying Figure Me and Ms Men at the recruitment department and Mr Bao recruitment specialist - Supervisor's me .12 Figure Me and my colleagues at Vietstar Group Company 13 2.1 INTRODUCTION Hoa Sen University is the place with the most correct and creative teaching and learning methods today Having helped me have an effective learning environment, the school has created opportunities for students to practice in real businesses I set a goal for myself when I went to practice to improve my weak skills and develop myself The purpose of this internship is that I want to have practical experience in the business and I have been assigned by the company to work as a recruitment intern in the human resources department at Vietstar Group I had the chance to learn and put into practice the information that my university instructors had taught me while I was an intern at Vietstar Group I made objectives for myself to work toward during my internship I want to start off by acting like a true office employee for the business and taking responsibility for all of my actions and work Second, I will certainly acknowledge all of my flaws and sincerely consider any advice made by the business or my coworkers Be active and thorough with the responsibilities that my superiors have given me Third, I want to research and comprehend the operations of the firm where I work, as well as its types and future business plans, in order to provide ideas and work to its growth.Third, I will actively improve my soft skills such as the use of office computer software, the use of office equipment and facilities, as well as the ability to communicate and present in front of me crowd And finally, I will be more proactive in my work, voluntarily asking staff to provide forms to bring the work to the editor In order to have more experience to improve myself and my shortcomings, the cognitive internship is the time I did an internship at a company that helped me improve my lacking skills I firmly believe that after interning at the company, I achieved my own goals and objectives set and learned how to recruit personnel, learned perseverance, diligence in work, and improved my ability to work ability to communicate as well as communicate with colleagues in the company dd 2.2 ORGANIZATION 2.3 General information English name: Vietstar Group Joiny Stock Company Address: 602 Cộng Hòa, phường 13, quận Tân Bình, TP.HCM Hotline: 028 7100 0555 Email: info@vietstargroup.vn Website: https://vietstargroup.vn Tax code: 0315196162 Working hours: 8h – 17h30 Monday to Friday VIETSTAR GROUP JOINT STOCK COMPANY, also known as Vietstar Group, was founded on August 1st, 2018 This company specializes in offering people and financial services to the Vietnamese market Having a staff that is knowledgeable and experienced, Vietstar consistently offers top-notch financial and human resource services to businesses in the present Vietstar organization consistently provides topnotch services to businesses and clients thanks to a team of youthful, dynamic, creative, and highly specialized employees, an incredibly professional working style, and a welcoming workplace We offer a single system that guarantees service quality while saving you time, money, and effort dd 2.4 Business activities Figure Logo of Vietstar Group Joint Stock Company ( Source: https://vietstargroup.vn ) Vietstar has had definite development objectives from the start to secure its position in the market Concentrix, Fe Credit, Nature Origin, Transcomos, Viet Credit, OCB, TPBank, SHB, ACS Vietnam, and Lotte are examples of typical partners for Vietstar The majority of major financial institutions and banks receive services from the outsourced service provider Vietstar Our company places a strong emphasis on its clients, employees, and business partners, and leverages internal risk control, operating system optimization, and business transparency to provide long-term and sustainable additional value to those partners We have developed our own vision and mission to direct the next step with the goal of being a pioneering bridge between the business and customers Currently, Vietstar offers three primary services: debt collection, recruitment services, and support for consumer loans 2.5 Company structure dd MANAGER Marketing + IT Hung.nguyen@vietstargroup.vn 0909.265.356 GENERAL MANAGER phuong.ha@vietstargroup.vn 0901.252.252 MANAGING DIRECTOR Tuananh.vn@vietstargroup.vn 0938.797.478 RECRUITER ROOM Head of department Men.tran@vietstargroup.vn 0906.193.106 SENIOR 0969.079.371 SENIOR 0376.841.087 CREDIT PROCESSING DEPARTMENT Head of department Nam.ho@vietstargroup.vn 0975.581.444 SENIOR TEAMLEADER 0969.118.749 PT Marketing Phuong.nguyen3@vietstargroup.vn 0989.601.530 CUSTOMER CARE ROOM Teamleader Truong.tran@vietstargroup.vn 0905.516.337 NHÂN VIÊN HUMAN RESOURCES – ACCOUNTING DEPARTMENT (Ms Phượng – Q.lý NS_Pháp Lý) Zalo: 083.30.8.2020 Head of department ketoan@vietstargroup.vn 0902.869.421 (Thảo) ADMINISTRATIVE 0966.086.492 TEAMLEADER JACCS 0969.079.371 TEAMLEADER JACCS 0902.940.885 TEAMLEADER ACS 0903.005001 Figure Organizational chart of the apparatus and departments at Vietstar Group Joint Stock Company ( Source: Profile Vietstar Group – Vietstar Group Joint Stock Company ) dd 2.6 POSITION AND TASKS 3.1 Position I'm employed at the Vietstar Group Company in the human resources department's recruitment division Writing job content, posting jobs on social media and job search websites, developing job images, and identifying candidates are the jobs I've held at the company Additionally, I look over the applicant's resume, after which I text, converse with, and take a call to address any concerns the applicant may have, before inviting the applicant to an interview I occasionally even land a job as a front desk assistant Last but not least, I have to meet with my supervisor every week to discuss my schedule for the coming week, go over what I've accomplished, and sign up for it 3.2 Tasks My daily duties at the company primarily involve receiving inquiries from businesses for candidates: Every week, the company will receive inquiries from companies looking to fill open positions The supervisor will then invite me and the interns to a meeting and go over the expectations for the coming week, including which tasks to take on first and which to prioritize Design of the recruitment image: I'll then look at the requirements and start designing recruitment images based on those requirements I also had to filter out the necessary, important information to design the image so that it would be noticeable to the candidate And set the requirements, criteria, and benefits that candidates receive when working at the company Figures and in the appendices show some of the image templates I created Figure UBANK customer care recruitment design image dd dd dd dd dd dd dd dd dd 3 dd dd dd dd dd dd dd ... departments at Vietstar Group Joint Stock Company ( Source: Profile Vietstar Group – Vietstar Group Joint Stock Company ) dd 2.6 POSITION AND TASKS 3.1 Position I''m employed at the Vietstar Group Company. .. sisters working in departments at Vietstar Group joint stock Company allowed me to experience, learn and work in a real business environment at Vietstar Group joint stock Company, I was able to apply... List of figures Figure Logo of Vietstar Group Joint Stock Company Figure Organizational chart of the apparatus and departments at Vietstar Group Joint Stock Company Figure Lazada