TAP CHi KHOA HQC DAI HQC DONG NAI, SO 04 2017 ISSN 2354 1482 CAC KHUYEN NGHI GOP PHAN NANG CAO CHAT LlTCfNG DAO TAO N H A M D A P I T N G NHU CAU CUA DOANH NGHIEP T^I TRU''''OfNG D ^ I HQC DONG NAI ThS H[.]
TAP CHi KHOA HQC - DAI HQC DONG NAI, SO 04 - 2017 ISSN 2354-1482 CAC K H U Y E N NGHI GOP PHAN NANG CAO CHAT LlTCfNG D A O T A O N H A M D A P I T N G N H U C A U CUA D O A N H N G H I E P T ^ I TRU'OfNG D ^ I HQC D O N G NAI ThS Hd Huy Huyin^ TOM TAT Viet Nam da chinh thicc tr& thdnh thdnh viin cua WTO vd kit thuc ddm phdn TPP Vi vgy ddo tgo ngudn nhdn luc chdt lugng cao cho Viet Nam noi chung vd tinh Dong Nai ndi rieng la chia khda de phdt tiiin kinh te Ddy la mgt nhi^m vu rdt l&n cho viic ddo tgo ngudn nhdn li^c tgi Dgi hgc Ddng Nai Cdc vdn de ve ngudn nhdn luc chdt luang cao giai dogn hien ddti&thdnh yeu td quan trgng viec thuc hiin cdng nghiip hod hien dgi hod ddt nu&c Muc tiiu cua bdi bdo ndy Id khong chl he thdng hda cdc tdi lieu, ly thuyet cd liin quan md di tim thdy diem chung ve chdt lugng ddo tgo gdn v&i nhu cdu doanh nghiip Kit qud cua mgt cudc khdo sdt 550 doanh nghiep, nhieng doanh nghiip dugc phdng vdn vd tid lai 25 cdu hdi Trong bdi bdo ndy, tdc gid da sie di^ng phuang phdp phdn tich nhdn td khdm phd de xdc dinh cdc yeu to dnh hu&ng din nhu cdu cua doanh nghiip, cdc yiu td dd Id nhihig thdnh phdn cua chdt lugng ddo tgo v&i nhu cdu doanh nghiip tgi tinh Ddng Nai Bdi viet ndy dugc tiin hdnh th&i gian tic thdng ndm 2013 den thdng ndm 2015 Tdc gid da phdn tich hi sd KMO, kit qud phdn tich KMO di su dung phdn tich hdi quy tuyin tinh da biin Kit qud khdo sdt tie doanh nghiip dugc lu&ng thdng qua mgt bdng cdu hdi v&i thang Likert muc diim Bdng khdo sdt dua t&i ticng doanh nghiip tren dia bdn tinh Ddng Nai Ngodi ra, kit qud cita nhu cdu cua doanh nghiip cho thdy cd bdn yeu to: ky ndng mem; kien thiec chuyen mon; ky ndng cdng nghi thdng tin vd ky ndng tiing Anh thuc stf bi dnh hu&ng den nhu cdu cita doanh nghiip v&i mice y nghia 5% Cdc kit qud nghiin cicu da dugc xu ly tie phdn mem SPSS 20,0 Tir khoa: Nhu cdu doanh nghiep, ky ndng mim, chdt lugng ddo tgo vd nguon nhdn lice Gidi thieu Trong nhflng nam gdn day, chmh phli Vigt Nam da cd nhilu chinh sach va bien phdp d l nang cao chdt lugng dao tao dap ung nhu cdu friyc t l ciia xa hdi Ngodi ra, cdc yiu td ciia khoa hgc va phat triln cdng nghe cung nhu qua ttinh toan cdu hda vd hgi nhap kinh tfi 'Tmong Dai hpc Dong Nai 1^^^ ^^ ^^^ "^^^ nudc dugc day manh vd rgng khdp hon Vi ly nay, viec "ghien cuu v l chdt lugng giao due vd chdt Iugng ddo tao la mgt vdn^dl rdt quan trgng dfi thuc ddy phdt friln kinh tl, xa hdi va kinh t l tinh Ddng Nai Ben c^nh dd, sy tang frudng kinh t l Viet Nam vdn dang d miic phat friln TAP CHi KHOA HQC - DAI HQC DONG NAI, SO 04 - 2017 thdp, ngudn nhan lyc chat lugng cdn ban chl Do dd, vai frd ciia tmdng Dai hgc Ddng Nai gdp phan nang cao chdt lugng dao tao dl thiic day sy phat frifin kmh tl Id ddc bigt quan frong Ciing vi ly md chiing ta cd thfi ndi rang chdt lugng dao tao va phat frien ngudn nhan lyc phai dugc dat d vi tri hang ddu Tuy nhifin co rdt nhifiu quan difim, nhifiu cdch hieu khac ve chdt Iugng dao tao nhung theo cac tac gid, cdc dinh nghTa rdng rdi vd thdng nhat chung mgt quan difim nhu sau: Chat lugng gido due Id nhu cdu hay yeu cau sy hai ldng ciia ngudi su dung vdi myc dich khdc Trong dao tao dai hgc, chdt lugng ddo tao cd nghia Id sinh vifin tdt nghigp khdng chi ddp iing nhu cdu cua nhiing kien thuc, ky ndng vd phuong phdp lam viec ma cdn ap dung cho cdc cdng vific phli hgp, nang ddng va sang tao frong ITnh vyc chuyen mdn hg dam frach Kfit hgp vdi yfiu cau thyc tien cua cdng vific gidng day, tac gia da manh dan chgn dfi tai: "Cdc khuyen nghi gop phan ndng cao chat lirgng dao t^o nhdm dap frng nhu cau cua doanh nghiep tai trudng Dai hgc Dong Nai" nhdm gdp phan cai thifin chat Iugng dao tao ndi chung va chdt Iugng ngudn nhdn luc noi rifing tai tinh Ddng Nai Cac 1^ thuylt lien quan Firdaus (2005) frong bdi bao ciia rainh "Sy phdt trien ciia gido due dai hgc (HEdPERF): mdt cdng cu ludng mdi vfi chat Iugng djch vu cho nganh ISSN 2354-1482 gido dye dsii hgc", dugc tim thdy HEdPERP de xac dinh cac yfiu td quyfit dinh dfin chat lugng dich vu frong cac ca sd gido dye dai hgc Ong da dieu fra, khao sat fren mdt ttudng dai hgc tu nhdn, hai trudng dai hgc cdng vd ba d^i hgc tu d Malaysia Ong da tira thay nam yfiu td phi hgc thudt, hgc thuat, danh tieng, quyen tmy c^p va cac van dl chuong trinh la yfiu td quylt dinh den chdt lugng dich vu frong giao due dai hgc Afjal va cdng sy (2009) frong bai vifit "Trfin quan diem sinh vifin ve chat lugng frong giao due dai hgc" de xuat tam gidi phap ciia chat lugng frong gido due dai hgc Cdc cudc khao sat da dugc thyc hifin gifra cdc sinh vifin cua Pakistan ve quan diem ciia hg vfi giao dye dai hgc Cac sinh vien dugc hdi la nhfrng ngudi da theo hgc chuang trinh dai hgc (MS, MPhil, Ph.D) Nhd vdo cdng nghg thdng tin, cdc lifin ket cua cuOc khao sat trye tuyin dugc giri tdi nhdm smh vifin cdn dilu fra thdng qua mail vd kfit qud thu vl 300 ngudi frd ldi Ket qud cho thay cd tam yfiu td tdc dgng dfin chat Iugng md hg dfi xudt Id: thiet kfi chuang trinh hgc tap, cung cap dich vy va danh gid hgc tap, phuong tifin hgc tap, CO sd vat chdt hgc thu|t, cdng nhan, hudng ddn, dai difin sinh vien, co hgi hgc tap cao ban Theo khdo sat, hg da tun thay thifit ke chuong trinh, cung cdp dich vy vd danh gia hgc tap, phuong tifin hgc tdp, cdng nhan bdng cdp la khia TAP CHi KHOA HQC - DAI HQC DONG NAI, SO 04 - 2017 canh quan frgng nhdt tu quan dilm cua sinh vifin ISSN 2354-1482 nhat cho sy hdi long cua sinh vien tai D^i hgc Xiamen cua Tmng Qudc Theo kit qua phdn tich ndy, nd cho thay mdi tuong quan tich cue gifra chdt lugng dich vy va sy hai long tong the ciia hgc sinh, phil hgp vdi nhiing phat hien cua Anderson va Sullivan (1993), sy hai ldng la mdt chiic ndng cua chat Iugng dich vu Cac chat Iugng djch vy tdt ban, cao ban se ddn din sy hai Idng cua sinh vien tdt hon vd cao ban NghTa la hai yiu td cd mdi tuong quan ddng biln Qi Huang (2009) da tiln hanh mgt nghien cfru vfi "Mdi quan he giQa chdt lugng dich vu vd sy hai long cua sinh vien frong ITnh vyc giao dye dai hgc: mgt nghifin cfru trudng hgp trudng dai hgc Xiamen d Trung Qudc" Cac nghifin cfru da cho thdy su hdi ldng ciia sinh vifin dai hgc frong chdt lugng dich vu Clia Dai hgc Xiamen, la trudng d^ hgc ddu tien d Trung Qufic dugc lap bdi mdt ngudi Trung Qudc d nudc ngodi Cdc bifin chdt lugng djch vy dugc sfr dung ttong nghifin cuu la su ket hgp cua cdc biln dugc phat trifin bdi Ffrdaus (2005), Angell, Heffemen vd Megicks (2008) va Navarro, Iglesias va Torres (2005) Cac du lieu thu thap thdng qua bdng cdu hdi Thaig d difim "Likert Scale" dugc sii dung de ghi Iai cdc cau ttd ldi vdi I (khdng ddng y) den (hoan todn ddng y), ling dyng chuong trinh phan mem SPSS frong phan tich dit lifiu Nghifin cfru cho thay rang cac sinh vifin dai hgc ciia Dai hgc Xiamen tai Trung Qudc da hai long vdi chat lugng dich vu dugc cung cap bdi cac trudng dai hgc Biln phu thudc chinh Id sy hai ldng ctia sinh vien vd cdc bifin dgc lap Id nhiing khia canh hgc thudt tilp theo khia cg,nh phi hgc thuat, chi phi vd tifip can, phuang phdp giang day, lifin ket nganh cdng nghifip, vdn dfi ehucmg trinh va danh tilng Nghien cfru ciing cho thdy khia c^nh hgc tap Id quan frgng Firdaus (2005), nghifin cfru ndy dya frfin cdc nghifin cuu trudc ddy cua Ffrdaus (2005), Afjal vd cdng sy (2009) va Huang Qi (2009) Qi Huang (2009) dd tifin hdnh cudc khdo sdt sfr dyng cdc md hinh phdt triln bdi Firdaus (2005), Angell, Heffemen va Megicks (2008) vd Navarro, Iglesias va Torres (2005) Nghien cuu cho thay nhiing khia c^mh hpc thu^t, cdc khia canh phi hgc thuat, tmy c|ip la quan frgng nhat cho su hai Idng ciia sinh vien tai Dai hgc Xiamen cua Tmng Qudc Ba biln ma md hinh HEdPERF va phdt trifin bdi Firdaus (2005), md hinh HEdPERF thong qua dfi tifin hdnh nghifin cfru Cdc bien them vdo dugc lay td cac nghien cfru dugc tifin hanh bdi Afjal vd cdng sy (2009) Trong bdi bao ciia hg, hg da tim thay thiet ke chuang trinh, cung cap djch vu va danh gia hgc tap, yeu td hgc t§p va cdng nhan bdng la yfiu to quan ttgng Tuy nhifin thilt kfi, cung cdp, danh gia va quy md mdu thdng qua 25 TAP CHi KHOA HOC - DAI HQC DONG NAI, SO 04 - 2017 ISSN 2354-1482 xac dinh cac yfiu tfi gay cdn frd chdt lugng ddo tao sau dai hgc va cung cdp ca sd thyc tifin vd dinh hudng cho tuang lai cdi tiiien cdng tac dao tao sau dai hgc va cdc biln khac nhu yeu td hgc chdng cheo vdi cdc khia canh hgc thuat va cdng nhdn vdi danh tieng cua md hinh HEdPERF Khi nghifin cuu vfi su hai long Clia hgc sinh tdt nghiep, quy md mdu cung dugc cho la sy hai Idng ciia nhdn td anh hudng quan frgng Chat lugng ddo tao la vdn dl cdt loi ciia gido due sau dai hgc va Id tieu chudn danh gid chdt lugng gido dye d^i hgc Thdng qua can hdi khdo sat, nghien ciiu dugc thyc hifin bdng phuong phap thdng kfi vd phdn tt'ch ve cdc yeu td anh hudng chat Iugng dao tao sau dai hgc Chiing tdi thay rang viec thyc hwh nghien cuu, yfiu td gimig vifin, moi trudng hgc tap, nghien cfru khoa hgc va ca chfi khuyfin khich la nhiing yeu to chinh dnh hudng dfin chdt lugng ddo tao hgc vifin cao hgc Nhiing yeu td phdn dnh sy tuong quan ttong qua trinh dao tao sau dai hgc Day la co sd dii lieu khd quan frgng va la tdi lieu tham khao cho cdc cai tien frong tuong lai cua cdng tdc ddo tao sau dai hgc Sheng Zhang (2013), "Dilu tra vd phan tich cac yeu td dnh hudng dfin dao tao sau dai hgc", Tgp chi Khoa hgc Cdng nghe Gido due Nghifin cfru cho thay sy phdt trifin nhanh chdng ciia nfin gido due sau dai hgc Id quan frgng dfi ndng cao kha nang canh franh qudc te ciia nudc ta va chat lugng cua cac nen van hda ciia ca dan tdc va thiic ddy sy phdt trien ben viing ciia nfin kinh te, vdn hda vd xa hgi ciia nudc ta Ddng thdi nd ddp frng cdc nhu rgng rai ciia ngudi dan dugc giao dye cao hon Tuy nhien nd tap trung vdo tdc phat trien, giao due dai hgc rad bd qua mdt van dfi CO bdn la nang lyc sang tao cua dai hgc Hien nay, cdc hifin tugng sau dai hgc ddi la thilu khd nang sang tao, thfi hien d mdt sd khia canh vdi miic khdc nhu sy tham gia thap frong nghien cfru khoa hgc vd thieu thyc tl, so lugng nhd cac bdng xep hang frong hgc tap qudc tfi thi chat Iugng ddo tao thap De ddo ngugc tinh hinh khdng thuan lgi nay, can thifit ldm rd ly anh hudng dfin chat lugng ddo tao sau dai hgc Do dd chiing tdi xera xet cdc thdng tin cd lifin quan frong va ngoai nudc va chiing tdi thiet kfi cdc cdu hdi dfi thuc hien viec difiu fra, thdng ke vd phan tich, dd Mulu Nega Kahsay (2012), Chdt lugng vd dam bdo chdt lugng gido due dgi hgc tgi Ethiopia: cdc vdn di quan Pgng vd y nghia thiit thirc (Luan an tien sT), Dai hgc Twente, frong Tigray, Etiiiopia Nghifin cfru xera xet vi^ chat lugng va dam bdo chat lugng bdi cdnh giao dye dai hgc Etiiiopia vd tim hifiu cac yfiu td mdi tmdng (bfin ttong va ben ngodi) mdt hai dilu kifin thu^n lgi hoac can frd v i ^ thyc hifin dam bao chdt lugng dl cai tiiien viec hgc ciia sinh vien Cdc kit qua thu dugc nghien cuu ndy da chiing rainh rdng chdt lugng 26 TAP CHi KHOA HQC - DAI HQC DONG NAI, SO 04 - 2017 gido due, dac biet la sinh vifin hgc tap hi de dga bdi cac vdn dl vl chdt lugng ddu vdo ciia smh vien, qua trinh va kfit qud ddu ttong ba frudng dai hgc Ddi vdi chdt lugng ddu vao, nhilu sinh vifin tham gia cac frudng dai hgc raa khdng chudn hi ddy du kien tiiuc co ban va yeu cdu nin tdng cho hgc thudt Ngoai ra, thilu cdn bd cd trinh vd nang Iyc gidng day va vigc sfr dyng khdng diing cdc ngudn lyc vat chat vd tai chmh dfi hd frg hgc t^p cho smh vien ddn din chdt Iugng la nhirng thdch thiic ldn trfin khdp cdc trudng dai hgc Van de n^fira frgng hon d cdc tiudng dai hgc mdi lap, noi nhilu nhdn vifin radi Iam quen vific gjdng day cac khda hgc ma hg khdng du trinh va chuong trinh mdi md raa khdng ddm bdo cdc ngudn lyc vdt chat va ngudi tdi thieu Cac tmdng dai hgc khdng cd quyen tu chu quyfit dinh ve quy md va sd Iugng cua sinh vien, ngodi vi^c tuyfin diuig nhan vien cua cac tmdng dai hgc theo kfi hoach dfi vd tieu chi ciia Chinh phu Chinh nhu v$y, dieu ndy rd rang se gay can frd va khd khan cho chat lugng gido due d cdc tmdng dai hgc Chat lugng ciia qud trinh gido due ciing bj ban che bdi cac van de lifin quan dfin viec thieu cdn bd va sy tham gia cua sinh vifin; khdng phu hgp ciia cdc ngudn tdi nguyfin cd sin vdi sd Iugng sinh vien cang tang; thifiu sy kfit hgp giiia Iy thuyet vd thyc hdnh Nghifin ciiu cung cho thdy khdng cd co che khen thudng, vd thiet ke chuang trinh giang day va ddnh gid qud frinh ISSN 2354-1482 ciing dugc len kfi hoach va m^ch lac Chung cd tdc dOng xdu den chat Iugng giao due, dac biet la frong cdc nganh khoa hgc ty nhifin vd ITnh vyc chuyfin mdn Chdt lugng ddu (tdt nghiep) ciing thilu nhieu ky nang cdn thifit, dieu ndy dugc bang ty lfi khdng hodn thdnh khda hgc Trinh ciia sinh vifin nhap hgc dugc xac dinh Id yfiu td khd quan frgng cua ty le khdng hoan thdnh frong cac trudng dai hgc Phat hien ciing phu hgp vdi nghifin cfru trudc day da chiing rainh mgt radi quan he tich eye giua chudn bi du hi dai hgc cua hgc sinh vd kit qua ddu cua hg ttong cac trudng dai hgc NghTa la dau vao cd kien thiic tdt thi chdt lugng dau ciing dugc cdi thifin Phuomg phdp nghidn cfru Nghifin cfru dugc su d\ing ca phuong phdp nghien cfru dmh tinh va dinh lugng dfi khao sat cac yeu td anhc hudng den chdt lugng ddo tao tai trudng Dai hgc Ddng Nai tten dia ban tinh Ddng Nai Cac kit qua thu dugc tu nghifin cfru dinh lugng dugc xu ly bdi phifin ban phan mim thdng kfi SPSS 20,0 Phuang phap nghifin ciiu dinh lugng dugc md td va ludng mfrc cua cdc yeu td dua ttfin sd lieu va tinh toan Nghifin cfru djnh lugng la tap hgp cdc dii lieu da dugc thu thap vd trinh bay cac dac difim ve mdi quan he giira ly thuyfit va nghien cfru nhu phuong phap suy luan Phuong phdp thudng sii dyng cho each tiep can khoa hgc ty nhifin, xa hOi Do hinh thiic cu thfi TAP CHi KHOA HQC - DAI HQC DONGNAI, SO 04-2017 ISSN 2354-1482 cfru dugc sii dung dfi thu thap du ligu dinh lugng fren mdu ldn ngdu nhifin, va (2) cac cdng cy thdng ke nhu SPSS 20,0 va ky thudt phan tich dii lieu, bao gom cac ky thudt dieu fra, quan sat vd thi nghiem neu cd Kfit qud difiu fra 550 doanh nghiep Sau ddy Id rad hinh cua nghifin cfru sfr dung dfr ligu dinh lugng kit hgp dinh tinh dl phan tich Cac phuang phap nghifin cfru phd biln nhat tir thfi loai Id cau hdi, kilm nghigm, tuong quan vd phan tich hdi quy myfin tinh da bifin Cdc phuang phap ndy bao gdra: (I) ky thudt nghien Ky nang mem Kien thdc chuyfin mdn Ky nang cdng ngh# thong tin Ky nang ngogi ngU Hinh 1: Mo hinh nghiin ciru cdc yiu td dnh huang den nhu cdu cua doanh nghidp Gid thilt H, H2 H4 Md ta ndi dung Cd mdt mdi quan he tich eye gifra ky ndng mem vd nhu cau doanh nghigp thdng qua chdt lugng dao tao Cd mdt radi quan he tich cue giiia kien tiuic chuyfin mfin vd nhu cdu doanh nghiep thdng qua chat lugng dao tao Cd mdt mdi quan h^ tich eye giiia ky ndng cdng nghe thdng tin va nhu cdu doanh nghifip thdng qua chdt lugng ddo tao Cd mdt mdi quan he tich cue giGa ky nang ngoai ngii vd nhu cdu doanh nghifip thdng qua chdt lugng ddo tao Nghifin ciiu ndy dugc tien hanh tai tmh Ddng Nai Ddi tugng khdo sdt la cdc doanh nghifip fren dia ban tinh Ddng Nai Thdi gian Id hi thang 7/2013 din 5/2015 nghien cfru da su dung phuang phap dinh tinh thdng qua cac cudc phdng van sau vdi 30 doanh nghifip dfi kiem tra npi dung va y nghia ciia cdc cdu hdi dugc sfr dyng ttong bdng khao sat Nghien cfru chinh thdc su dyng cdc phuong phdp dinh lugng thdng qua khdo sat gdn Qua trinh nghien cfru bao gdm hai budc chinh: ddu tien, nghifin cfru so bd, thli hai la nghien cfru chinh thdc Cdc 28 TAP CHi KHOA HQC - DAI HOC DONG NAI, SO 04 - 2017 550 doanh nghigp trfin dja ban tinh Ddng Nai Sau dCr ligu dugc thu th^p, quy md dang tin c|iy sfi dugc kilm djnh vdi chi sd Cronbach's Alpha va EFA (Phdn tich nhdn td kham phd) Dya ttfin kit ISSN 2354-1482 qud phan tich hdi quy tuyen tinh da bifin, tac gid dua cac khuyen nghi de giiip cdi thifin chdt Iugng dao tao dfi ddp frng nhu cdu cua doanh nghifip va sy phat trifin cua trudng D^i hgc Ddng Nai ttong tuong Iai Ket qud nghiin cvu Bang 1: Do luang tin cgy cdc thdnh phdn thang nhu cdu cua doanh nghiep hi|u Cdu hdi Kl ndng mim (SS) SSI SS2 SS3 Ban hoan toan hai long ve ky nang quan Iy thdi gian ciia sinh vien Ban hodn toan hai long vl giai quylt vdn de cua sinh vien Ban hoan toan hdi Idng ve nhdn each cua hgc sinh SS4 Ban hoan toan hdi long vS ky nang lam vific nhdm cua sinh viSn SS5 Ban hoan toan hdi long ve ky nang sd dyng cac phdn mim chuyen nganh cua sinh vien Ban hoan toan hdi long vl k^ ndng hoiich dinh cac kl hoach chiln luac cua sinh vien Ban hoan toan hai Idng vS ky nang thuoTig luong cua sinh vien SS6 SS7 TKI TK2 TK3 TK4 ISI IS2 IS3 IS4 1S5 ESI ES2 Cronbach's Alplia 0,931 Kien thirc chuyfin mdn (TK) Cronbach's Alpha Ban hoan toan hai long ve kien thuc xa hgi ciia sinh vien B^n hodn todn hai long ve Iden thiic kinh tl cua sinh vifin Ban hodn todn hai ldng vl kiln thdc thyc te cua sinh vien Ban hoan toan hai long ve nhiing kien thiic dugc dao tao chuyen nganh cua sinh vien 0,920 Kl nSng cdng nghf thdng tin (IS) Cronbach's Alplia Ban hoan toan hai ldng ve cac kJ nang sii dyng Intemet cua sinh vien Ban hoan toan hai long ve ky nang xu ly thdng tin ciia sinh vifin Ban hoan toan hai long vl ky nang thuylt trinh PowerPoint cda sinh vifin Ban hoan toan hai long vl cac ky nang su dyng phin mem office vdn phdng Ban hoan toan hai Idng ve cdc kJ ndng Excel cua sinh vifin 0,979 KI ndng ngoai ngir (ES) Cronbach's Alpha Ban hoan toan hdi long ve kJ nang thuyet trinh tieng Anh ciia sinh vien Ban hodn todn hai ldng vl ky nang djch tieng Anh ciia sinh vifin 0,966 TAP CHl KHOA HQC - DAI HOCBONGNAI, SO 04 - 2017 ISSN 2354-1482 Ban hoto loan hai long ve ky nangyjiltiins Anh cua sinh vien Ban hoan toan hii long ve cic k j ^ ^ i t e tieng Anh cua sinh Ban hoan loan hai long ve cic k? nang nghe ticng Anh cua sinh vien Ran horn toan hai long vS ky nang noi tiSna Anh ciia sinh vien Cronbach's Alpha Danh gia chung (GA) Ban hoan torn hai 16ne voi kv nang m6m cua sinh vien Ban hoan toan hai long ve nhiing kien thiic diroc dao tao chuyen nganh cua sinh vien Ban hoan toan hai long vS thai dp lam viec ciia sinh vien (Nguon: Tac gia thu thap va xii ly tu SPSS) Bang cho thiy co 550 doanh nghiep dugc phong van Qf tinh Dong Nai va t6ng cong co 25 bien khao sat xat ca cac bi6n co h$ so Cronbach's Alpha lon hon 0,6 NghTa li du lieu dti tin cay cho viec phSn tich nhan to kham pha PhSn tich nhSn to kham pha (EFA) EFA la ky thuat phto tich nit gon mot tap hgp nhieu bien quan sat mot s6 nhan to it hon nhung vSn chiia dung hau h6t noi dung thfing tin va y nghia thdng ke ciia t^p bien ban dau Mo hinh phan tfch nhan to kham pha (EFA) dugc cho la phii hgp cac tieu chudn sau day dugc thoa dieu kien: H? s6 tai nhan t6 (Factor Loadings); la h$ s6 tuong quan dcn giGa cac biSn va cac nhan to He so tai nhan t6 liim hon 0,3 dugc cho la phii hgp - Tinh thich hgp cua EFA (Kaiser Meyer - Oklin): la chi s6 diing xem xet sir thich hgp ciia phan tich nhan to neu 0,5 < KMO < Sau day la k6t qua xir ly tvt SPSS 20,0 Bang 2: Kiim dinh KMO and Bartlett's Test cho cdc thdnh phan cua nhu cdu doanh nghiep Hg s6: Kaiser-Meyer-Olkin Measure of Sampling Adequacy Bardett's Test of Approx Chi-Square Sphericity ^f 231 ,000 Sig (Ngudn: Tac gid thu thdp vd xii Iy tii SPSS) Kfit qud td bdng cho thdy he sd KMO - 0,877 Idn hon 0,5 tdc la su dyng phuong phdp phan tich nhdn td de nhdm cdc bifin Iai Id thich hgp Vdi ,877 20629,781 gid ttj sig = 0,000 nhd hon 0,05 cung cho thdy cac bifin ttong tdng thfi c6 ttiong 30 quan vdi TAP CHi KHOA HOC - DAI HOC BONG NAI, SO 04 - 2017 ISSN 2354-1482 Bang 3: Ket qud phdn tich nhdn td khdm phd nhdm nhdn td ddc Igp Cac bien Chi tieu: Initial Eigenvalues TSng phuong sai trich T6ng % Phuong sai % tich liiy Tang % Phuang sai % tich liiy 9,374 42,610 42,610 9,374 42,610 42,610 4,571 20,775 63,385 4,571 20,775 63,385 2,777 12,622 76,007 2,777 12,622 76,007 1,482 6.735 82,742 1,482 6,735 82,742 ,977 4,440 87,182 ,516 2,346 89,528 ,499 2,268 91,796 ,397 1,806 93,602 ,258 1,173 94,775 10 ,209 ,951 95,726 21 ,008 ,038 99,989 22 ,003 ,011 100,000 (Ngudn: Tdc gid thu thap va xu ly tir SPSS) Bang cho thdy tifiu chudn Eigenvalue Idn hon thi cd nhdm nhdn td mdi dugc rut tu 22 bien dua vao phdn tich va nhdn td dugc nit giai thich dugc 82,742 % bifin thifin cua cac bifin quan sdt Ngodi ra, bdng cho thdy kfit qud cdc nhan td da xoay Tir bang ndy chiing ta chi Idy nhiing bifin cd hg sd tai ldn hon 0,5 de dam bdo y nghia thiet thyc ciia phan tich nhdn td khdm pha (EFA) TAP CH! KHOA HQC - BAI HOC BONG NAI, SO 04 - Bdng cho thay cd nhom nhdn to dugc nit tu ma ttdn nhan td xoay cdc bifin dgc lap nhu sau: Bang 4: Kit qud ma trdn nhdn to xoay cdc bien ddc lap Ki HIEU ES4 ES5 ES6 ES2 ESI ESS SS7 SS6 SS5 SSI SS2 SS3 SS4 IS2 IS4 Nhom nhan to Nhdn to 1: k$^ nang ngo^i ngu (XI) Nhdn to 2: k^ nang mfim (X2) Nhan to 3: kJ nang cdng nghfi thdng tin (X3) Nhan t^ 4: kifin thuc chuyfin mon (X4) Thang dugc danh gid tin cay thdng qua he sd tin c^y Cronbach's Alpha Cac ky thuat phan tich dugc thyc hi^n bang cdc cdng cy phdn tich thdng kfi mfi ta, phdn tich nhan t6 kham pha EFA (Exploratory factor analysis), phan tich hdi quy tuyen tinh da bien (Regression analysis) Sau phdn tich nhan td khdm phd EFA, cdc nhdn to dugc nit ggn td nhifiu bifin quan sat dugc thu th?.p, td dd nhung gia thuyet nghifin ciiu dugc dieu chinh theo nh&ng nhdn tfi mdi dugc nit Phdn tich hfii quy dugc thyc hien nham xdc dinh mdi quan h§ gifia cdc yfiu td anh hudng dfin nhu cau doanh nghiep vd cudi cimg de xuat cac khuyen nghi ,976 ,975 ,971 ,963 ,957 ,686 ,971 ,968 ,935 ,839 ,799 ,658 ,612 ,986 ,974 ,968 ,946 ,926 185 ISI IS3 TKI TK2 ISSN 2354-1482 ,995 ,972 TK3 ,830 TK4 ,799 (Ngudn: Tac gid thu thdp vd xu ly td SPSS) Bang S: Bdng phdn tich ket qud md hinh hdi quy tuyen tinh bgi Mo hinh Hes6R HesoR Square He s6 R Square hiSu chinh He so DurbinWatson Mo hinh ,647 ,418 ,414 ,76540591 1,458 a Predictors: (Constant), X4, X3, X2, XI b Dependent Variable: Y: nhu ciu cua doanh nghi?p 32 ISSN 2354-1482 TAP CHi KHOA HQC - DAl HQC D N G NAI, S6 04 - 2017 Tong B9ctv binh phinmg Mdhuih Trung binh binh phmmg F 98,027 H6i quy 229,714 57,428 Phandu 319,286 545 ,586 T6ng 549,000 549 Sig ,000 a Predictors: (Constant), X4, X3, X2, XI Mo hinh Hf sh hSi quy chua chu^n h6a He s6 h^i quy chuan h6a Thong ke da cong tuyen t Sig ,000 1,000 B Sais6 chuan (Con.) 2,260E-017 ,033 XI ,142 ,040 142 3,509 X2 ,408 ,041 ,408 10,032 X3 ,308 ,033 ,308 X4 ,166 ,044 ,166 Beta Dung sai VIF ,000 ,651 1,536 ,000 ,645 1,549 9,318 ,000 ,979 1,022 3,774 ,000 ,554 1,805 a Dependent Variable: Y (Nguon: Tac gia thu thap va xu ly tu SPSS) Bdng cho thdy hg sd xac dinh higu Vdi ket qud hdi quy cho thay chi sd Durbin - Watson stat ^ 1,458 cho bifit khdng cd hien tugng ty tuong quan Theo nguyen tdc kinh nghiem thi chi tieu Durbin -Waston stat cd gid tri ttong khoang td dfin Id khdng cd hign tugng ty tuong quan Ket xuat tu phdn mfim SPSS cho kfit qud sai sd udc lugng theo phan phdi chudn vi Ifich chuan (standard deviation) gan bdng I, chinh cd y nghia thdng kfi vd phdn dnh dfi li^u cd tin cay cao Ngodi ra, h§ sd xac dinh higu chinh dat 0,414 NghTa Id yfiu td tdc dgng den nhu cdu cua doanh nghigp tdi 41,4 % Tdt cd cdc gia tri t > 2, vd muc y nghia nhd hon 0,05 cd y nghla thdng kfi Cdc hg sd hdi quy duong Dieu cd nghia rdng cac tdc dgng cua bifin dOc He sd 10 > VIF > I cho thdy khdng cd hi^n tugng da cdng tuyfin ttong phuang phap phdn tich hdi quy tuyen tinh da bien lap Cling mOt hudng vdi nhu cdu ciia doanh nghigp Nhin chung, ket qud md hinh la phu hgp vdi thyc tien tinh Dong Nai vd ^ nghta thdng kfi NghTa Id chiing Ket luan vd cdc khuyen nghi S.I.Kitlu^n ta tdc dOng vao nhdm dgc l^p thi s5 dap ling nhu cau cua doanh nghigp 33 TAP c m KHOA HOC - DAI HQC DONG NAI, SO 04 - 2017 Kfit qua phan tich hdi quy tuyen rinh da bien vfi cac yfiu td tac ddng dfin nhu cdu cua doanh nghifip cho thay cd bdn yfiu td, dd bao gdm cac yfiu td chinh nhu sau: kJ nang mfim; kifin thdc chuyfin mdn; ky ndng cdng nghfi thdng tm va ky ndng ngdn ngfi (tieng Anh) thyc sy hi dnh hudng nhu cau cua doanh nghifip vdi muc y nghTa 5% Cac kfit qud nghifin ciiu da dugc xd ly tu phdn mfim SPSS 20,0 Cac tham sd cua md hinh udc lugng bdi phuong phdp udc Iugng bhih phuong bfi nhdt Ddng thdi kfit qua Cling Id mdt bang chdng khoa hgc vd thdng tin quan ttgng ddi vdi cac nhd nghifin cdu va cac nhd hoach dinh chinh sach dp dyng cho td chuc 5.2 Cdc khuyin nghi - Ky ndng ngon ngir, dac bigt Id tifing Anh cho nhu cdu cua doanh nghifip The gidi ludn thay ddi tung ngay, todn cau hda vd hgp tdc cimg phdt trifin Id xu the tdt yfiu Tifing Anh thfi ky vdn dugc xem Id mdt ngdn ngfi qudc tfi, la phuong tifin giao tiep qudc te Dat nudc ta dang ttfin da phdt trien, vi vay tieng Anh Id cdng cu hd ttg dac lyc cho chiing ta hdi nhap, hgp tdc, dac bigt Vigt Nam da gia nhap WTO thi tieng Anh cdng ttd nfin can thiet Daf hgc Dong Nai cdn tiep tyc cai thien dao tao kJ ndng tifing Anh cho sinh vifin dfi giup hg ddm bdo sau tdt nghigp cd viec lam tdt va dfi dang tim kifira cdng vigc hon ttong mdi ti-udng canh ttanh toan cdu Bfin canh ISSN 2354-1482 dd, sinh vifin nen hgc tifing Anh nhifiu ban vd nhifiu hon nfia, dac bifit chii ttgng vdo hai ky ndng nghe va ndi Dai hgc Ddng Nai can tifip tuc quan tam hon nfta den trang thifit bi d^y vd hgc dap ling yfiu cau ddi mdi phuong phap giang day tieng Anh Thyc hifin quy mo Idp nhd (30 - 35 sinh vien/ldp) dfi sinh vien cd nhieu co hdi thyc hanh giao tifip tifing Anh Td chdc cdc budi giao luu voi dai dien cdc co quan, td chdc, doanh nghiep ttong nudc va nudc ngoai dfi sinh vien CO co hgi tim hifiu yeu cau cua nha tuyfin dyng tu giiip sinh vien dinh hudng dugc viec hgc cua minh - Ky nang cdng n g h | thong tin Dai hgc Ddng Nai can tifip tuc dao tao sinh vien cdc ky nang mdy tinh nhu: Chuong tiinh dao tao cdn dugc thifit ke hgp Iy hon, nen dua mdn hgc tin hgc vdo hgc ky nam thu nhat de sinh vien cd du thdi gian lam quen va tich liiy kinh nghifim tin hgc nhu Word, Excel vd PowerPoint Cdn bd sung mgt sd mdn hgc nhu SPSS, lap trinh web, lap trinh ling dung quan ly, la nhfing mdn ma sinh vifin ham thich su dung sau lam viec Ngoai ra, cdn day m ^ cac hoat dgng ngoai khda lifin quan dfin tin hgc nhu td chdc thi Olympic Tin hgc, thi thifit kfi tnmg bdy cac phan mem ma sinh vifin thyc hign dugc Xay dyng Cau lac bg Tin hgc vdi cac nhdm lap tiinh, ldy sinh vifin kha gidi lam ndng cdt vdi sy hudng dan cua giang vien Sinh vien cdn dugc hudng ddn de hieu dugc tdm quan ttgng cua kJ nang TAP CHI KHOA HOC - DAI HOC DONG NAI, SO 04 - 2017 tin hgc Sinh vien phai no lyc ldm bai tap d nhd; ngodi bai tap gidng vifin cho ttfin Idp, cdn thyc hanh cdc bdi tap frong cdc tdi ligu tham khdo khac dfi tich luy kifin thiic dong thdi t^o nifim say mfi ttong hgc tap - Ky nang mem Dai hgc Ddng Nai can tifip tuc dao tao cdc ky ndng mem cho sinh vien KJ nang mem la nhiing ky nang tinh tfi quan ttgng, cd thfi dfi dang phdn bifit Don gian chi can la each ma b^n giao tiep, each md ban ldng nghe, each ban di chuyfin xung quanh va the hign ban than Vi the bang each phat trifin cdc ky ndng mfim, ban cd thfi tao nfin sy khdc biet ban so vdi cdc sinh vien khac Mgt sd ldi khuyen sau day giiip sinh vien phdt trifin cdc ky nang mfim cdn d giang dudng nhu: k^ nang lam vific nhdm; ky nang quan Iy thdi gian; ky nang quyet dinh; ky nang lap ke hoach chifin Iugc; ky ndng trinh bay; ky nang thuang lugng; ky nang gidi quyfit vdn dfi, Ngoai ra, sinh vifin can ndng cao kifin thuc xa hgi cho bdn than, cd thfi td viec dgc bao, tap chi, theo ddi tin tiic thdi sy hay cac chii dfi khac Chia khda ddn ban tte tdi cdng la can cd kien thuc sdu rdng va cd thfi trinh bdy nd mdt each hdp ddn Bang cdch phat trien k? ndng mem, b^n c6 lgi the hon nhung ngudi khdc Nhfing ky nang dy cdn giiip ban dat den dinh cao va phat huy khd ndng cua bdn than - Ddo tao kien thuc chuySn mdn ISSN 2354-1482 D^i hgc Ddng Nai cdn tifip tiic cdi thign chuong trinh dao tao cua trudng hudng vfi thyc hanh hon Id Iy thuyet de dap ling nhu cdu cua doanh nghigp; ndng cao nhan thdc cua giang vien vfi vi tti vai ttd, dao due ciia ngudi giang vifin, frong tifin trinh thyc hifin nhigm vu dao tao, thdng qua cung cap vd yfiu cdu gidng vien thudng xuyfin cap nhat chinh sach quan ly dao tao dfi tirag budc thay ddi nhan thdc vd hdnh ddng Trudng ciing cdn dua kfi hoach dy gid la vigc ldm thudng xuyen cua bd mdn, khoa vd nhd trudng dfi ttao ddi chia se kien thdc, phuang phdp gidng day Ddi vdi gidng vifin gidng day khdng dap iing yeu cdu cdn bd tri cdng viec phu hgp hon Ddi mdi phuang phap giang day dang dugc thyc hign nhung chua thudng xuyen d cac khoa, bd mdn M0t sd gidng vifin cdn thifin vfi Iy ludn, thifiu thyc tifin, chua tim vd ap dung nhfing phuong phdp giiip sinh vifin chil ddng hon tiep thu kien thdc Kha ndng phan tich, Iuan giai cac van dfi Clia giang vifin cd luc chua sdu, ndng ve ttinh bay theo gido trinh; thieu vi dy thyc tien Nhfing dieu da lam cho sinh vifin thieu su hang say ttong hgc tap, it quan tam dfin mdn hgc, anh hudng khdng nhd den chat lugng vd kfit qua giang day Trudng can thudng xuyfin danh gid gidng vifin tu ngudi hgc va cd hinh thdc xu ly kip thdi vdi nhiing giang vifin vi phgm, tam due ttdch nhigm cua ngudi thdy TAP CHi KHOA HQC - DAI HOC DONG NAI, SO 04 - 2017 ISSN 2354-1482 Trucmg cto cSn cil vao nhu cJu thuc tiln dinh ky danh gii chuong trinh thiic, ky nang kh4c nhau) va eta giai quySt ddng bo cac buoc: (1) Thiet ke lai dao t?o ii CO nhOng thiet k6 b6 sung, cho chuong trinh dam bao tinh hpi nhjp v4 tien tijn hudng tcri tio tjo nhiing gi xa hpi cto Chuong trinh phai hudng dSn dao tao hpp ly 03 v4n de (kita thiic, ky nang, thai do, tiiy theo chuong trinh dao tao theo dinh huong huong nghiep; (2) Phat trien tai lieu gitog day; (3) T6 chiic danh gia qua trinh dao tao, dam bao tmh hen thong va mSm deo Nha tnrcmg eta co 10 trinh va ngu6n lire thoa dang de thuc hien timg nginh khac va ty If, kita cho dugc vta de niy TAI LIEU THAM KHAO Firdaus (2005), Su- phdt triin ctia gido dye dgi hgc (HEdPERF): mot cdng cu luang mai ve chdt lucmg dich VM cho nganh gido due dgi hoc, (Doctoral dissertation) University of Wah, Pakistan Aflal va cong su (2009), Tren quan diim sinh vien vi chdt luang gido diu: dgi hgc de xudt tdm gidi phdp ctia chdt luang gido due dgi hoc, (Doctoral dissertation), York University Qi Huang (2009), Mdi quan he giiia chdt luang dich vtf vd su hdi long cim sinh vien ITnh vuc gido diic dgi hgc: mgt nghien cuu trudng hgp truang dgi hgc Xiamen & Trung Qudc, (Doctoral dissertation), Kangan Batman Instimte of TAPE Sheng Zhang (2013), "Dilu tra va phta tich cac yeu to tah huong den dao tao sau d^i hoc", Tgp chiKhoa hgc Cdng nghe Gido dtiC Firdaus (2005), "The SERPVAL scale: A multi-item instrument for measuring service personal values", Joumal of Business Research Mah-E-Rukh Ahmed (2011), Factors Affecting Imtial Teacher Education in Pakistan: Historical Analysis of Policy Network (Doctoral dissertation) University of Hull, United Kingdom Muhammad Tayyab Alam (2010), Factors Affecting Teachers Motivation (Doctoral dissertation^, Foundation Umversity College of Liberal Arts & Sciences Nsizwazikhona ChiU (2012), Tourism Education: Factors Affecting Effective Teaching and Leaming of Tourism in Township Schools (Doctoral dissertation) University of Kwa-Zulu Natal, South Africa Nyeck, S., Morales, M., Ladhari, R., & Pons, F (2002), 10 years of service quality measurement: reviewing tbe use ofthe SERVQUAL instrument, Cuademos de Diffiision, EBSCOhost database 10 Parasuraman, A.; ZeithamI, V and Berry, L (1991), Refinement and reassessment ofthe SERVQUAL scale, Joumal of Retailing 36 TAP CHI KHOA HQC - DAI HOC D N G NAI, SO 04 - 2017 ISSN 2354-1482 11 Parasuraman, A.; ZeithamI, V and Berry, L (1994), "Reassessment of expectations as a comparison in measuring service quality: implications for fiiture research" Journal of Marking 12 ZeithamI, Parasuraman & Berry (1990), Delivering Balancing Customer Perceptions and Expectations, Free Press Quality Service; RECOMMENDATIONS FOR IMPROVING TRAINING QUALITY TO MEET ENTERPRISES' NEED AT DONG NAI UNIVERSITY ABSTRACT Vietnam officially became a member of the WTO and TPP So training highquality human resources for Vietnam is the key to economic development This is a very big task for the education sector at Dong Nai University The problem of high quality human resources in the current period has become key elements in the implementation ofthe industrialization and modernization ofthe country The objective of this paper is not only to look into the relevant literature but also to find common ground regarding the training quality to enterprises' need, and reports the results of a survey of 550 enterprises which were interviewed with 25 questions In this paper, the researcher used method of exploratory factor analysis to determine the components of the tiaining quality that affect enterprises' needs in Dong Nai province, Vietnam This paper was conducted during the time from July 2013 to May 2015 The researcher had analyzed KMO test, the result of KMO analysis used for multiple regression analysis Enterprises' responses were measured through an adapted questionnaire on a 5-point Likert scale Hard copy and online questionnaire were distributed among Students of Dong Nai University In addition The regression analysis result of Enterprises' need showed that there were four factors: Soft skills; trained knowledge; Information Skills and English skills actually affected enterprises' need with 5% significance level The research results were processed from SPSS 20,0 software The parameters ofthe model estimated by Least - Squares Method tested for the model assumption with 5% significance level Keywords: Enterprises' need, soft skills, training quality and human resources ... ngoai ngii vd nhu cdu doanh nghifip thdng qua chdt lugng ddo tao Nghifin ciiu ndy dugc tien hanh tai tmh Ddng Nai Ddi tugng khdo sdt la cdc doanh nghifip fren dia ban tinh Ddng Nai Thdi gian... dfi ddp frng nhu cdu cua doanh nghifip va sy phat trifin cua trudng D^i hgc Ddng Nai ttong tuong Iai Ket qud nghiin cvu Bang 1: Do luang tin cgy cdc thdnh phdn thang nhu cdu cua doanh nghiep... s5 dap ling nhu cau cua doanh nghigp 33 TAP c m KHOA HOC - DAI HQC DONG NAI, SO 04 - 2017 Kfit qua phan tich hdi quy tuyen rinh da bien vfi cac yfiu td tac ddng dfin nhu cdu cua doanh nghifip