PDF reducer demo version

PDF Reducer Demo version Sl/ hai long cua sinh vien doi vofi hoat dong tu" van sinh vien tai TriTofng Dai hoc Dong Thap PHC/CiC MIMH Hlgp NGCIVfiN THI BiCH THaj»kN" LE TRCrciNG GIAMG''''" T o m t a t Bdi[.]

Sl/ hai long cua sinh vien doi vofi hoat dong tu" van sinh vien tai TriTofng Dai hoc Dong Thap PHC/CiC MIMH HlgpNGCIVfiN THI BiCH THaj»kN" LE TRCrciNG GIAMG'" Tom tat Bdi viit phdn tich nhUng yiu td dnh hudng tdi suhdi long eua sinh viin ddi vdi hogt dgng tu vdn sinh viin tgi Trudng Dgi hge Dong Thdp Kit qud nghiin eUu cho thdy, cde yiu td: Ca sd vdt chdt; Ngi dung vd hinh thUe tu vdn; Dgi ngd chuyen vien tU vdn; Ddi ngu tu vdn ttnh nguyin; Hogt ddng hd tra khdc deu cd mdi tucmg quan tich cue vdi su hdi ldng Tren ca sd dd, bdi viit di xudt cdc gidi phdp nhdm ndng cao hiiu qud hogt dgng tu vdn sinh vien vd chdt lugng ddo tgo c&a Nhd trUdng Tuf khoa: su hdi ldng, hogt ddng tu vdn, Trudng Dgi hge Dong Thdp Summary Our study is an explicitly scientific research about the satisfaction of students with student counseling al the University of Dong Thap The results show that Physical facilities Content and form of advice Team advisor Volunteer consultant team Thematic activities, etc., create a significant impact on students' satisfaction On that basis, the article has proposed some solutions to improve the efficiency of student counseling and academic quality ofthe University Key Words: satisfaction, counseling University of Dong Thap t G i d l THIEU Trffdng Dai hpc Ddng Thdp ed sd' Iffdng sinh vidn khd Idn d khu vtfc Dong bang sdng Cffu Long, nen sd iffdng sinh vidn cd nhu eau tff van rat eao Chinh vi thd^, tff nam 2013, Vdn phdng Thffdng trffc Ban tff va^n sinh vien dffdc thdnh ldp nhim doi mdi boat ddng tff va^n sinh vien theo md hinh "mpt effa", trien khai tff vS^n chu ddng, tham van chuyen sau, tffng bffdc ddp ffng nguydn vong cua ngffdi hoc Thffc te, tren the^ gidi eung nhff d Viet Nam da cd ra't nhilu nghien cffu vi sff hai long cua sinh vidn ve chat Iffdng dich vu tai cdc trffdng dai hpc Tuy nhidn, chffa cd cong trinh nao nghien ctfu cu the ve sff hdi ldng cua sinh vidn ddi vdi boat ddng tff vd'n cua Trffdng Dai hpc Dong Thdp Vi vay, thffc hien de tdi Khao sat sff hdi Idng ciia sinh vidn ddi vdi hoat ddng tff v^n tai Van phdng Thffdng trffe Ban tff va'n sinh vidn Trffdng Dai hoc Dong Thdp la viec Idm can thiet c a sd LY THUYET VA PHU'ONG PHAP N G H I E N CLTU Casdly thuyi't Theo Diamantis (2007), sff hdi long phu thudc vao cdc yeu td: chffdng tnnh dao tao, cac mdn dtfdc giang day, d6i ngu giang vidn, gido trinh, kinh nghidm xd hdi va kinh nghiem tri tud md cd sci giao diie eung cap cho sinh vien Hasan (2009) lai chi rdng, cac y^u td anh hffdng den sff hai long eua sinh vidn Id: hffu hinh, dam bdo, tin cdy, ddp ihig vd sff cam thdng Trong dd, stf cam thdng cd md'i quan he manh me nhat vdi sff hdi Idng, tiep theo Id sff dam bdo, hffu hinh, ddpffngvd tin cay Cdn Malik (2014) cho bidt, sinh vien cd mtfc hdi Idng cao vdi cdc yeu ti phffdng tidn hffU hinh, sff dam bao, ' PGS, TS Tgp chi Cong san I Email: phuocminhhiep@gmail.com •"ThS,, '•', Tru'dng Dai hoc Dong Thap Ngdy nhgn bdi: 23/10/2017; Ngdy ph^n bi^n: 06/11/2017; Ngdy duyet ddng: 17/11/2017 Al tin cdy va sff cam thdng Ngoai ra, sinh vien chffa hdi Idng vdi cac yeu td': ed sd vdt chat, phdng lab, phdng mdy tinh vd can tin eua trffdng Tuy nhidn, nghidn ctfu van chffa dl cdp dd'n sff khae biet ve sff hai long cua sinh vidn nam va nff, sinh vidn hd cdng lap va dan lap dd'i vdi ehat Iffdng dich vu, kieh thffde mdu nhd, khdng gian khao sdt han ehe Vu Thi Thanh Thao (2013) cho tha'y, mffc dd hdi Idng cua sinh vidn dd'i vdi dich vu hd trp sinh vidn cua Trffdng Dai hpc Sff pham Ky thuat TP Ho Chi Minh chi d mffc trung binh Dong thdi, sff hdi ldng eua sinh vien ddi vdi cac dich vu hd trd tai trffdng ehm anh hffdng eua 05 yd'u td theo mtfc dp anh hffdng tang dan nhff sau: Quy dinh, quy trinh thffc hidn; Tinh trang ed sd vdt chat; Dpi ngu nhan vien; Hoat dpng ngoai khda va Giang vidn, cd' van hpe tap Can ctf vao vide nghidn cffu cdc md hinh ddnh gid sff hai Idng ve chd't Iffdng dich vu ke't hdp vdi cdc ngbien effu trffde ddy va qua tnnh quan sat thffc tidn ede md hinh tff va'n d Trffdng Dai hpc Dong Thdp vd mdt sd'trffdng dai hpc, chung tdi de xuat md hinh nghidn cffu gdm yeu td' de khao sat mffe dp anh hffdng de'n stf hdi ldng cua sinh vien vdi boat ddng tff van tai van phdng thffdng trffc trf vd'n sinh vidn nhff Hinh Tff md hinh nghidn ctfu de xua't tren, tae gia dffa cdc gia thuyet nghien effu, nhff sau: HI: Cd sd v$t chd't cd tdc ddng tich effe dd'n stf hai long eua sinh vien H2: Ndi dung va hinh thffc tff va'n da dang, phong phu se tdc dpng tieh cffc den sff hai long cua sinh vidn doi vdi hoat dpng tff va'n H3: Ddi ngu ehuyen vidn tff van ed ttfdng quan dffdng de'n sff hai ldng cua sinh vien H4: Ddi ngu tff vd'n tinb nguyen ed tffdng quan dffdng den sff hai ldng cua sinh vidn H5: Cac boat dong hd trd khdc cdng da dang vd gan vdi thffc tien thi sff hdi Idng cua sinh vidn vdi hoat ddng tff vffn cua trffdng cdng cao Phuangphdp nghien cdu Dff lidu dffdc thu thap theo phtfdng phdp chpn mau ngdu nhidn thuan tidn khoang thdi gian tff thang 06/201504/2016 Dd'i tffdng nghidn etfu Id 400 sinh vidn da vd dang de'n Van phdng Thffdng trffc Ban tff van sinh vien tff van Economy and Forecasi Revie HiNH: IviO HiNH CAC YEU TO ANH HttdNG DEM S^ HAI LONG CUA SINH VIEN BANG 1: KET QUA KIEM DINH DO TIN C^Y COA THANG DO BANG CRONBACH'S ALPHA \€MX6 Cc) s6 vat ChS't (A) He so Cronbach's Alpha cho ti^g Ihang 0,673 S6 bien quan s3t cua ttfng y^u t6 Chi tieu Cronbach's Alpha nS'u loai bien 0,452 0,569 0.516 0.297 dang xem xet He so ttfiJng quan 0,612 0,529 0,567 0,699 biS'n t^ng Noi dung 0,837 ihiJc (B) chuyen vien tif van (C) He so tu'dng quan 0,93 Cac hoai dong ho Ird khac "(E) SvfhSi 16ng (F) 0,37 0,709 0,812 0,776 0,758 0,873 0,784 Cronbach's Alpha n6'u loai bien 0,778 dang xem x^t 0,78 0,819 0,818 0,785 0,796 He so lu'Ong quan 0,919 0.918 0,913 0,913 0,918 0,917 bien long Dpi ngu tinh nguyen (D) Cronbach's Alpha neu loai bien 0,609 0,735 0,797 dang xem xet 0,847 Cronbach's Alpha neu loai bien dang 0,784 0,717 0,658 0,589 xem x6t H6 so'lu'dng quan 0,763 0,793 0,817 0,847 bien long Cronbach's Alpha neu loai bien dang 0,611 0,756 0,669 0,716 0,848 He so tu'dng quan bien long 0,921 0,84 0,779 0,815 0,795 Cronbach's Alpha 0,825 0,779 0,706 0,813 ne'u loai bien dang xem x6t 0,74 0,778 He so tu'dng quan 0,899 0,906 0,915 0,901 0,911 0,906 bien long 43 BANG 2: KET QUA PHAN TICH YEU TO K H A M PHA EFA EFA cda bi&'n dOc l^p EFA ciia biff'n phij thu$c Yg'u ta'cin ddnh gia He so KMO 0,915 Gia tri Sig kiem dmh Bartlett 0,000 0,000 71,445 71,726 1,333 4,304 Phu'dng sai trich (%) Gia tri Eigenvalue 0,897 Nguon: T h f o tinh ti BANG 3: KET QUA PHAN TICH TtfCfNG QUAN A C B D E A B 0,307" C 0,428" 0,510" D 0,307" 0,327*' 0,476" E 0,370" 0,463" 0,475" 0,607" 0,569" 0,355" 0,785" 0,479" F F 1 ! 0,614" Ghi chu: ** chi sdcd y nghia d mtic 5% BANG 4: KET QOA Stf KHAC BIET GlffA CAC D^C DlEJ^l H? sS'Sig ilng vdi ThS'ng ke Gidi linh Ndi ctf tru Khoa hoc Khdi ngdnh Levene 0.216 0,111 0.088 0,011 ANOVA 0,085 0,748 0,502 0,003 Independent Samples Test 0,005 BANG 5: KET QGA MO HINH HOI QUY Bie'n H$sd' hdi quy D9 ]|ch chuan Gi^ tri kiem Miic y nghia H^sd'phong dai djnb (t) (Sig) phiTdng sai (VIF) A 0,115 0,047 2,93 0,015 1.358 B 0,220 0,601 4,63 0,000 1,542 C 0,453 0,058 9,76 0,017 1,972 D 0,079 0,033 2,48 0,014 1,352 E 0.197 0,045 0,000 1,630 _Cons -0,021 0,214 N = 400 F= 161,57 -0,09 R^=0,72 0,303 sig(F)=0,000 Nguon Theo tinh toan cua nhom tac giii Sdphieu phdt la 450, thu \i la 420 va sd'phie'u htfp Id la 400 Trong nghien ci?u n^y, tac gid sff dung thang Likert cho diem tff: - Rat khdng hai long de'n Rat h^i long NghiSn cffu sff dung phan mlm thd'ng ke SPSS 20.0 de xff ly va phan tich sd Heu KET QUA NGHIEN CLfU Kit qua kiim dinh dg tin cdy eiia thang bdng Cronbach's Alpha Ket qua d Bdng cho thay, thang cua cic ye^u to' dgi ngu Chuydn vien tff va'n, Ddi ngii tff vS'n 44 tinh nguydn, Hoat ddng hd trd khic v^ sff hai ldng deu cd hd so' Cronbach's Alpha > 0,6 va hd sd' tffdng quan bien tong diu ldn hdn 0,3 Ridng thang Cd sd v|t cha't cd bid'n quan sdt A4 cd he sd' Cronbach's Alpha la 0,297 < 0,6 va thang Ndi dung v& hinh thflc tff v£n cd bid'n quan sat B4 cd he so Cronbach's Alpha la 0,37 < 0,6 Do do, chung tdi tien hanh loai bien A4 va B4 Sau loai bid'n md hinh cd thi sii dung 27 bid'n quan sdt cho ph^n phan tich nhan tdkhdm phd (EFA) ' Kit qudphdn tich EFA Ket qua d Bang cho tha'y, he s^ KMO cua cac biS'n ddc ISp va phu thuoc deu > 0,5 chihig td, phSn tich yeu t6'thich hdp vdi dff lidu nghidn cffu; Gia tri Sig.= 0,000 < 0,05 chffng td dff lieu nghidn cffu dung de phan tieh ye'u td la phu hdp; Gi^ tri phffdng sai trich efla bid'n ddc lap 1^ 7i,445% > 50% Gia tri Eigenvalue cua yd'u td ldn hdn 1; H$ sd tdi yen to' S ma trSn xoay yeu td' deu ldn hdn 0,5 Dilu chffng td c6 ye'u td anh hffdng iia stf hai ldng va ye'u td phu thudc sff hiki ldng (F) deu dat ydu cau ve gi£ tri hdi tu va gii tri phSn bidt Ki't qud phdn tieh tiUAig quan Kd't qua phan tich tffdng quan tai Bang cho tha'y, tat ca he sd Sigffngvdi cdc bie'n deu cd y nghTa thd'ng ke va cic he sd' tffdng quan diu ldn hdn 0,3 Do dd, cd the noi rang, bid'n ddc lap A, B, C, D, E deu cd tffdng quan vdi bie'n sff hai long (F) Kit qua stf khdc biit gida ede dgc diim Ket qud Bang cho tha'y, cdc bi^n gidi tinh, nam hpc va ndi cff tru diu Cf5 phffdng sai dong nha't thda man dilu kien sff dung kiem dinh ANOVA Ke't qu^ ANOVA cho tha'y, khdng cd sff khdc biet vl mffc hai Idng ciia sinh viSn theo cdc dac diem gidi tinh, nam hoc vk ndi Kit qud md hinh hoi quy Ket qua hdi quy Bang cho thd'y, h$ sd xdc dinh R2 bang 72,13%, chffng to cdc bie'n doc lap giai thich dffdc 72,13% sff thay ddi cua bid'n sff hai ldng Va, vdi mffc thd'ng ke F = 161,57 vdi Sig = 0,000, chffng to md hinh hdi quy la phu hdp Cdc hd so hdi quy ffng vdi cdc bie'n ddc ISp deu cd dd'u dffdng v^ cd Sig deu < 0,05 chffng td, cdc bien: Cd sd vat cha't, Noi dung va hinh thffc tff van, Dgi ngO chuySn vidn tff van, Ddi ngii tff van tinh nguySn va Cdc hoat ddng ho trd khac cua Van phdng Thffdng trffc Ban tff van sinh vS'n diu CO tffdng quan thu^in ehilu dd'n sff hai long cua sinh vien Do dd, cdc gid thiet nghien effu diu dffde ehd'p nhan Dong thdi, hS sd' VIF eua ta't cd cac bie'n diu < chffng td, sff da cdng tuy^n giffa cdc bid'n la rat thap Ngoai ra, ke't qua md hinh hdi quy da sff dung chon Robust va Clusster de khac phuc hidn tffdng phffdng sai thay ddi vd tff tffdng quan Nhff vdy, md hinh dl xua't lit phu hdp KET LU^N VA HAM Y Vdi nhffng ke't qua dat dffdc, nghien cffu da phdc thao dffdc bffc tranh tdng quan vl cac ye'u to' anh hffdng den sff hai long cua sinh vidn ddi vdi hoat ddng tff vd'n tai Van phdng Thffdng trffc Ban tff van sinh vien Trffdng Dai hpc Ddng Thap Ket qua cud'i cung cho thay Nhan to anh hffdng nhilu nhat ddi vdi sir hai ldng cua sinh viSn dd la Dpi ngu chuydn vien tff van; Tie'p dd la Ndi dung vd hinh thffc tff van va Cdc hoat ddng hd trd khac; Yeu td' cd sd vdt chd't anh hffdng tffdng dd'i it de'n sff hai ldng cua sinh vidn; Tff vd'n tinh nguyen sinh vien la ye^u tdanh hffdng yd'u nhat tdi sff hai long cua sinh vien Vi the, de nang cao sff hai ldng va hinh anh cua Nha trffdng mat sinh vien dang hpc tap tai trffdng, thi theo chung tdi, cdn Iffu y cac gidi phdp sau: Vi md hinh hogt ddng tU vdn Tff d^u nam 2017, Nha trffdng da thffc hien phffdng cham:"Mo/ gidng viin la mdtnhdtuvdn",de'\sdvic^huc tinh trang "Chua cd chuyin gia tUvdn chuyin nghiip" Tuy nhien, dpi ngu ndy cdn dffdc dao tao bai bdn vl ky ndng tff van Thdi gian tdi, Nha trffdng can md cac ldp hud'n luydn ban dau ve ky ndng giao tie'p tff van, toan bd quy trinh lien quan de'n smh vien cho cdc dpi ngu lam tff van tinh nguyen Dong thdi, cin cd che' dd thffdng phat ro rang cho ddi ngu tff vd'n de nang cao trdch nhiem cua dOi ngu Vi ca sd vdt chdt Nhd trffdng can thffdng xuySn kiem tra kip thdi hd thd'ng den, quat, may tinh, ndng cd'p hS thd'ng wifi, dffdng truyen nham tao dilu kien cho sinh vidn nghidn cffti tdi lieu vd giam bdt khd khan, bd't cdp sinh vidn dang ky mdn hpc; trang bi thdm ngudn sdch tham khao ve tam 1;^, tffng chuydn ngdnh; xay dffng phdng tff va'n lam 1^ ridng de sinh vidn cd the thd id nhffng tam tff va trai ldng cd vd'n de nhay cam ve tam ly khdng the chia sd ndi ddng ngffdi Ve ndi dung vd hinh thUc tU vdn Npi dung chtfdng trinh tff va'n tdm ly can phai dffdc md rdng thffc tien, ke't hdp vdi viec hinh cho sinh vien nhilu ky nang Ngoai ra, can tap trung tff vd'n vl sinh ly cho sinh vien Ben canh dd, tff va'n cho cd nhdn hoac nhdm sinh vien; khai thdc kdnh tff vd'n trffc tuydn thdng qua webcam, dang tdi cdc video tff va'n theo cdc chii dl; thffc hiSn video md phdng cac quy trinh tff vd'n, xff 1^ ddn tff va gidi thidu rdng rai dl sinh vidn hilu rd vl quy trinh tff van, giai quyl^t ddn tff giup sinh viSn tiet kiem dffdc thdi gian Cdc hoat ddng hd trg khdc Nha trtfdng can thffdng xuyen td chffc chuySn dl va lien ke't vdi cdc cau lac bd, cac doanh nghiep, trffdng phd thdng bSn ngoai de sinh vien cd mdi trffdng ren luydn ky nang sdng, ky nang mem, dong thdi, de gnip sinh vidn cd cd hdi tie'p xdc thffc tS'thdng qua viec ehia se cua cac diSn gid hay tham gia cac cudc thi nang cao ky nang Nha trffdng to chffc.• TAI LIEU THAM KHAO Nguyin Thanh Long (2006) Nghien etiu eac yi'u tddnh hudng din suhdi long eua sinh vien ve ehdt lugng ddo tao dgi hge tgi Trudng Dgi hge An Giang, Bao cao nghien cffff khoa hoc Trffdng Dai hpc An Giang Dtfdng Ta'n Tdn va nhdm epng sff (2010) Cdc yi'u td dnh hudng din su hdildng cua sinh vien nam 03 vd ndm 04 tgi Trudng Dgi hge Kinh ti, Dgt hge Dd Ndng, Tuyen tdp bao cdo Hpi nghi sinh vien nghien cii^ khoa hpc lan Vu Thi Thanh Thao (2013) Cdc ye'u td tdc ddng di'n mUc hdi ldng cua sinh viin vi cdc dieh vu ho trg eho sinh vien tgi TrUdng Dgi hoc Supham ky thugt TP Ho Chi Minh, Ludn van Thac sy, Trffdng Dai hpc Qud'c gia HS Ndi Diamantis, G V., & Benos, V K (2007) Measuring student satisfaction vt-ith their studies in an international and European studies department Operational Research, 7(1), 47-59 Hasan, H F A., Ilias, A., Rahman, R A., & Razak, M Z A (2009) Service quality and smdent satisfaction: A case study at private higher education institutions, Intemational Business Research, 1(3), ld3 Malik, M E., Ghafoor, M M., & Iqbal, H K (2014) The Impact of Advertisement and Consumer Perception on Consumer Buying Behavior, International reviews of social sciences and humanities, 6(2), 55-64 Economy and Foreca.st Review 45