ALACRAO+Conference+Program+2019

2019 ALACRAO Conference Overview Monday, June 17 12:00 PM 1:15 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM Registration Begins First Time Attendees Session Breakout I Breakout II Breakout III President’s Reception & Keynote Address Tuesday, June 18 8:00 AM 8:15 AM 9:00 AM 10:00 AM 11:00 AM Registration Begins Breakfast Breakout IV Breakout V Breakout VI 12:00 PM 1:00 PM 1:30 PM 2:30 PM Lunch & Give Back Project Break with Sponsors Breakout VII Breakout VIII 3:15 PM 3:45 PM 4:45 PM 6:30 PM Break with Sponsors Breakout IX Breakout X Social at Swampers Wednesday, June 19 8:30 AM 9:45 AM Breakfast & Business Meeting Updates and Training 2019 ALACRAO Conference Sessions A Admissions PD Professional Development R Registrar S Sponsor MONDAY, JUNE 17 12:00 PM Registration Begins Foyer 1:15 PM First Time Attendees Session Ballroom A Join the President, Laine Chapman, for an overview of ALACRAO This session will preview the conference and your opportunities for involvement Compete in a game of ALACRAO Bingo to win a free hotel room for next year’s conference! 2:00 PM PD Breakout Session I Empowered Women in Higher Education Part Muscle Shoals Room Come connect with other women (and men!), share your experiences, and learn more about how your unique perspective as a woman in higher education can shape and empower your leadership style Discussion will stem from topics covered in the “Becoming an Empowered Woman in Higher Education” session Even if you were unable to attend the first session, feel free to join us for an enlightening and informative conversation among your colleagues and friends Chenise Ryan, University of Alabama at Birmingham R Crisis Management in Higher Education Florence Room Come learn how the Registrar's office and Admissions' office managed the tornado crisis at Jacksonville State University You will also hear lessons learned in emergency management and planning Emily White and Lauren Findley, Jascksonville State University A Guidance Counselor Panel Shoals Ballroom A New admissions counselor? 20 years’ experience in higher education? No matter! Come listen and learn from the guidance counselor panel at ALACRAO this year! Counselors from the North Alabama area will answer questions regarding expectations of admissions counselors, student-recruiting tactics, and so much more! Come ready with questions! Shaw Cornelius, The University of West Alabama PD Winning Customer Service Shoals Ballroom B Customer Service is vital to any institution or business Simply put, "If we not have students/customers" we not have jobs The session will teach you how to provide quality customer service by simply listening to students/customers needs, establishing rapport, and gaining trust Lisa H Fletcher, Calhoun Community College 3:00 PM R Breakout Session II Using Degree Works to Process Graduation Check-Outs Muscle Shoals Samford uses Degree Works to eliminate almost all paper used in processing degree check-outs Topics include the way things were and the steps required to reach the promised land of going paperless Jay Flynn, Samford University A What Do Parents Want from Colleges? Where Do You Fit In? Shoals Ballroom A A panel of parents will give an insight into what impressed them throughout the college search process Find out how to "win" the parents over because they could be your biggest advocate Haley Ginn and Cody Beck, Jacksonville State University A Realities of Regional Recruiting Shoals Ballroom B Two regional recruiters from different colleges team up for a presentation on the realities of working from home, recruiting within your community, the importance of setting boundaries when your office is also your home, time management, and much more This session will help you understand the work life of regional admission counselors and realize some of the challenges and rewards of recruiting within the area you live Phillip Moss, Mississippi State University Sonia Shaw, The University of West Alabama 4:00 PM R Breakout Session III Military Credit – Where Do I Start? Muscle Shoals Helpful tips for Registrar personnel who evaluate military credit Vickie Miles, Troy University R Enrollment Management and the Roll the Registrar Plays Florence Enrollment Management works with many different offices on campus to coordinate the recruitment and retention of students Admissions, Financial Aid, Residence Life, Career Services, among others, but this session focuses primarily on the relationship between the Registrar's office and Enrollment Management to increase recruitment and retention efforts Dr Emily Messer, Jacksonville State University A What Happens to Students Who Take “Dual Enrollment” Courses in High School? Shoals Ballroom A Let's discuss strategies to recruit, retain, and enroll dual enrollment students to your institution T.J Smith, Shelton State Community College PD Exploring Generational Differences Between Employers and Employees Relevant to Employee Morale and Communication Shoals Ballroom B Due to the existence of four generational groups in the workforce, employee engagement related to employee morale and communication is affected Presently, the workplace consists of older and younger workers, often clashing as they interact Each generational group has its own distinct characteristics, life experiences, values, attitudes toward work, which affects the work environment Although many organizations are attempting to balance the generational groups and to manage their differences in an effort to bridge the gap in employee engagement relative to employee morale and communication, there is also a great need for academic organizations to balance generations Pamela Rollins, Trenholm State 5:00 PM President’s Reception & Keynote Address Shoals Ballroom CDE Join us for an inspirational keynote address led by Dr Ken Kitts Dr Kitts is the current President at the University of North Alabama Prior to joining UNA, Dr Kitts served in various academic and administrative positions at both Francis Marion University in South Carolina and at the University of North Carolina at Pembroke As president of UNA, Dr Kitts has focused his efforts on ensuring academic quality, enhancing the student experience, and promoting the University to external constituencies He has presided over record enrollment growth, enhancements in UNA’s engagement with the larger community, and the development of new academic programs and facilities He directed UNA’s move from Division II to Division I in the NCAA classification system A selfproclaimed professor at heart, Dr Kitts still finds time to teach to underscore his personal commitment to students and his belief in engaged leadership TUESDAY, JUNE 18 8:00 AM Registration Begins Foyer 8:15 AM Continental Breakfast Shoals Ballroom CDE 9:00 AM Breakout Session IV R BANNER – Many Colleges, One System Muscle Shoals As the Alabama Community College System move toward the implementation of a shared Banner system, this roundtable discussion will provide an opportunity to share experiences Lillian Owens, Jefferson State Community College Jennifer Hill, Wallace State Community College PD Feedback: Giving and Receiving Effectively Florence Based on Douglas Stone and Sheila Heen’s New York Times Bestseller Thanks for the Feedback – The Science and Art of Receiving Feedback Well, we will discuss the challenges of feedback by diving into the three feedback triggers: truth, relationship, and identity We will discuss how to identify your triggers and blind spots in order to improve how you receive feedback to prevent you from immediately playing the defense The discussion will wrap up by focusing on feedback in conversations; feedback doesn’t mean you have to internalize the information you receive, but rather that you learn how to engage in the feedback conversation skillfully The feedback tools learned in this session can be utilized in professional and personal settings even “when it is off base, unfair, poorly delivered, and frankly, you’re not in the mood.” Qianna Stevenes, University of Alabama at Birmingham Rachael Fairchild, University of Alabama at Birmingham Carmen Morris, University of Alabama at Birmingham A Financial Aid & Admissions Shoals Ballroom A Join us as we dive into the world of financial aid specifically as it relates to admissions and recruitment Here from representatives in both offices, learn how you can strengthen your partnership, and know how you can support both your colleagues and students Laine Chapman, University of Alabama at Birmingham A Recruitment Event Planning Shoals Ballroom B When planning any type of recruitment event, it can be tough to include all aspects of campus and keep everyone happy! At UNA, we have used a variety of events and platforms to ensure that we give the prospective students and members of campus ample opportunities to connect Come hear how the UNA Admissions team works with our campus community to make recruiting events a success! Jill Chambers, University of North Alabama 10:00 AM A Breakout Session V Planning For Effective Communication Throughout the Funnel Muscle Shoals The platform and delivery of messages are changing as quick as the students we recruit Being an effective communicator is more than delivering the appropriate message It's learning your audience, how people receive information, the fine line between lack of information and being overbearing, and the best way to deliver a message Join this session to learn how to effectively communicate with students and their families on a variety of platforms through the construction of funnel-specific communication plans Emily Stuart, The University of West Alabama Lauren Findley, Jacksonville State University PD Personal and Professional Conflict Resolution Florence Conflict is a natural part of our lives, and it can have a lasting impact on our personal and professional relationships Learning to deal with conflict in a positive, productive way benefits any organization More importantly, it benefits the individual This professional development strives to define conflict, identify the causes, and discuss how colleagues often justify interoffice conflict in a never-ending cycle Participants will take a short quiz to determine their conflict management styles and leave equipped with the tools to successfully manage workplace conflict Morgan A Jackson, The University of Alabama R S Commencement Tips and Tricks Shoals Ballroom A From the easy-to-implement through technology innovations we have seen at commencements just like yours, this session will highlight a number of tips and tricks we have seen at hundreds of ceremonies we attend each year We will highlight ways to improve your commencement ceremony in terms of organization efficiency, audience engagement (making it fun!), and inclusion for those with special needs Marc Kornfield, Lifetouch A It’s Getting Hot In Here: Can You Feel the Burn? Shoals Ballroom B This session will discuss ways to avoid burn out in the admissions profession In year individuals working in recruitment tend to lose their zest for the road Let's address these issues head on and embrace all that comes along with our profession! Jaye West, Mississippi State University 11:00 AM Breakout Session VI Banner Discussion Panel Muscle Shoals R Two and four year institutions discuss implementation status and issues with Banner functionality Ken Foshee, The University of Alabama Lillian Owens, Jefferson State Community College A Keeping the Connection: How to Recruit Freshmen No-Shows into Future Transfers Florence In this session, we will discuss the ways to continue to track and recruit students who applied to your institution their senior year of high school but decided to attend a community college instead This presentation will also include discussion from the audience at the end Lauren Beasley, University of North Alabama Jake Gipson, The University of Alabama Relationship Building and its Importance to the Admissions Profession Shoals Ballroom A A "You can't college alone," or at least that's what they say This phrase is typically applied to those IN college, but what about those of us that work at one? In the world of admissions, it's important to build strong relationships - but with who? And how? Come learn more and start building stronger relationships today! Dale TeGantvoort, University of Alabama at Huntsville R From the Military to the Classroom Shoals Ballroom B Come learn about Veterans Initiatives Walter C Stewart III, University of Alabama at Birmingham A 12:00 PM Lunch & Give Back Project: High Tide Shoals Ballroom CDE 1:00 PM Break & Mingle with Sponsors 1:30 PM Breakout Session VII Recruiting Minority and Underserved Populations Muscle Shoals In the Admissions World, we often approach our territories as monolithic collections of students, all with the same needs This approach can lead to many disadvantaged populations being overlooked and underserved within our territories In this session, we will explore what factors limit these students’ knowledge of the college application process and what we as admissions professionals can to bridge the gap and effectively recruit these students Ryan McLaughlin Ananya Bandyopadhyay, University of Alabama at Birmingham Andrew Colson, University of Alabama at Birmingham PD Social Media 201 Florence This is an advanced social media session We will be exploring the latest trends in social media, discussing how to use analytics to your advantage, and demonstrating some useful tools Jade Chappell, The University of South Alabama A LaGrange Society: How to Build a Prestigious Student Ambassador Program Shoals Ballroom A The University of North Alabama's student ambassador program, LaGrange Society, has been touted as the University highest nonacademic honor society a student can be a part of Only 35 students may be fostered in the program, but the University receives over 100 applicants How has the University been able to sustain for over 20 years the most prestigious student ambassador program without paying these students to give campus tours? Come find out! Julie Taylor, University of North Alabama Dylan Rose, University of North Alabama S AACRAO Shoals Ballroom B Higher Education topics and updates Stan DeMerritt, AACRAO 2:30 PM A Breakout Session VIII Behind Enemy Lines: A Benedict Arnold Approach to Recruiting When You Are Not an Alum Muscle Shoals Recruiting for a university you never attended can be extremely difficult especially considering the competitiveness that drives our state Inevitably, the question will be asked, “Did you go to school here? No? Oh ok, *rolls eyes*” And you’ve lost them to another college Join us as we learn “traitorous” techniques and how best to present your new university to parents and students Shaw Cornelius, The University of West Alabama Jade Chappell, The University of South Alabama PD Services Outside of the Academic Realm Vital to Student Success Florence The session will cover non traditional services that are helpful and often necessary for students to be successful Some of those services are student counseling, student health services, peer mentoring, and many others We will highlight some best practices that are currently being utilized on college campuses to address a variety of these areas There will be a dialogue of how ALACRAO can be a catalyst in this area Deidre Murray, The University of Alabama at Birmingham Jordan Simpson S Bama Link: Your Connection to a Better Future Shoals Ballroom A The University of Alabama is furthering its commitment to meeting the needs of the students of Alabama through the Bama Link partnership As the Capstone of Higher Education and the state’s flagship institution, The University of Alabama provides community college graduates and community college faculty and staff with the opportunity to pursue higher education through various programs, including Bama Link UA recently concluded the pilot year of its Bama Link Partnership Advisory Council (PAC), comprised of main campus and distance learning faculty and staff at UA and key constituents from institutions all across the state of Alabama The PAC meets two times a year to brainstorm innovative ways to serve the students of Alabama Some of the collaborative efforts proposed by the council are already being implemented, and we hope to continue to expand our initiative by growing the PAC Jarred Twitty, The University of Alabama Megan Welborn, The University of Alabama A Look Good! Feel Good! Recruit Good! HIT THE RESET BUTTON! Shoals Ballroom B Are you ready to reinvent, redesign, and hit the RESET BUTTON on your marketing and recruitment materials? This session is designed for two-year colleges to discover different tactics to recruit students using your marketing materials The competitive market requires colleges to engage students throughout the recruitment process and align with your recruitment plan During the session, we will discuss how to persuade your administration to: Increase your budget, understand your vision and recruit students competitively with other institutions using your recruitment materials with limited technology Build your ASK question! T.J Smith, Shelton State Community College A 3:15 PM Break & Mingle with Sponsors Foyer 3:45 PM Breakout Session IX My Pleasure! Muscle Shoals My Pleasure! This statement paired with the geniality and southern hospitality goes far beyond the expression alone In this session we will interactively explore and discuss the importance and significance of campus visitations in the student recruitment process Demitrius Tremel Barksdale, The University of Alabama R FERPA Refresher Florence An overview of FERPA requirements will be discussed Vickie Miles, Troy Unviersity PD Networking 101: Building Your Network to Increase Your Net Worth Shoals Ballroom A People always say, “It’s not what you know It’s who you know,” and throughout my career in higher education, I have found that statement to be true Although professionals typically network for personal gain, networking is really about people enjoying other people, communicating passions and connecting with others who share those passions During this session, I will provide you with eight tips to becoming an expert networker Kacie Kilpatrick, The University of Alabama at Birmingham A From A Cubicle to the Classroom Shoals Ballroom B A hidden, but vast group, known as transfers, are a group that are always needing to be serviced At CSU, we struggled, and sometimes still do, to create a successful environment for that population Its a fluid process Starting off in a cubicle (my office at the time), we built a program and system that helped increase our transfer population in the first year and onward This session is about how we went about it Our thought process, our hands on process and the extra small steps we took to offer an inclusive environment for that hidden population of transfers (and adult learners) Mat Edmunds, Columbus State University 4:45 PM R Breakout Session X Leveraging Your SIS Data to Easily Manage Accurate Curriculum and Publish your Academic Catalog Muscle Shoals Institutions need to accurately present program, course, and section content to promote student success and guide students towards certificates and degrees Learn how CourseLeaf Curriculum (CIM) and CourseLeaf Catalog (CAT) works with your Student Information System (SIS) to simplify complex processes while maintaining data synchronization across platforms CourseLeaf provides our customers with the most complete integration package to truly automate the exchange of data while leveraging tools to manage complicated approval processes Course and program data populate directly to the online catalog, eliminating data entry at multiple points while maintaining the Student Information System as the source of truth CourseLeaf from Leepfrog Technologies R Troy University Registrar Retention Model Florence Troy University Registrar’s Office has developed a retention model based on a Fall cohort model that has changed how the University views and measures retention In this presentation, we will discuss (a) the need for an internal model versus federal model, (b) the differences between Registrar’s Office model and Institutional Research model, (c) the homegrown tools created, and (d) the benefits realized from analyzing the data over the past three years Christopher Waid, Troy University A Pre-Emptive Strikes: Using Historical Data to Assist Community College Recruiting Shoals Ballroom A Using ACHE Data to improve community college admissions and recruiting Recruiting, Admissions, and Retention are all integral aspects of student success, but we often erect artificial walls separating them By understanding which universities a specific high school's population is more focused on, recruiters can better prepare and tailor their pitch to highlight articulation possibilities This session will focus on using ACHE data to enhance our recruiting strategies for specific high schools and their student bodies Jacob Call, Jefferson State University 6:30 PM Conference Social at Swampers Swampers Terrace WEDNESDAY, JUNE 19 A 8:30 AM Breakfast & Annual Business Meeting Shoals Ballroom CDE 9:45 AM Updates and Training Admissions & Recruitment Roundtable Muscle Shoals This session provides an opportunity to meet with other admissions and recruitment professionals to discuss concerns, new trends, and to identify best practices Bring questions and ideas to share with your ALACRAO colleagues Lauren Findley, Jacksonville State University A Four Year Registrar Forum Florence This session provides an opportunity to meet with other registrar professionals to discuss concerns, new trends, and to identify best practices Bring questions and ideas to share with your ALACRAO colleagues Emily White, Jacksonville State University R Two Year College Update Shoals Ballroom A This session provides updates about relevant issues and information in the Alabama Community College System Dr Cynthia Anthony